Camera Repair Direct Reviews 

The service from Wes at Camera Repair Direct has been wonderful. Speedy, efficient and reasonably priced. I also received some helpful advice about how to look after my camera to avoid the problem recurring. I recommend the service without hesitation.

Excellent service and communication from Camera Repair Direct...and now a camera that works as it should! Thank you!

No fuss from Camera Repair Direct. Told them what was wrong with my Nikon P 900 got a reply straight back with estimate for repair. Sent my camera and received it back 11 days later and that includes 2 weekends. Kept me informed all the way through repair.Excellent company will definitely use again if need to. Highly recommend ......

Canon Powershot SX510 HS with a bug (the six legged kind)

I'd taken this camera into the biggest and only main camera dealer that I could find in Birmingham as an insect had managed to get inside and to find its final resting place. I was told by the assistant that no one would look at it as it was an old camera and parts wouldn't be available. I asked if it could be cleaned and was given the same answer. So after a quick web search I found and emailed CRD for an estimate. That came back within a few hours and I sent off the camera on Tuesday. I got an email the following day to say the camera had been received and passed to a technician and on Friday an email telling me the camera had been cleaned and ready to go. I made the payment as per the estimate and got the camera back 7 days after it left me in perfect working order with no bug staring at me when I turn it on.

I would definitley recommed CRD especially if you have an older camera that big stores or chains have turned away. Communication, service, speed and price are all excellent.

Thanks

Great communication and exceptional service. Sent my canon 5d mk4 with an issue I am having with the cameras WiFi. Couldn’t be happier with how they kept me informed of their progress. If you find yourself needing a repair to your camera I highly recommend Camera Repair Direct.

The lens barriers for my Canon digital camera were faulty. They provided a quote for the fix and instructions for sending the camera quickly. On receiving it the camera was fixed and returned within a week. Throughout the process they provided updates, on receiving, during fixing and returning the camera. Great service.

I contacted Wes at camera repair direct regarding my broken Nikon d500 who replied promptly with a very reasonable quote and detailed instructions on how to package and send the camera. The camera turnaround time was extremely fast and I was kept informed throughout the process. Owning a fleet of ageing Nikons I shall definitely be using this company again should the worst happen!

Refitted a secondhand on/off switch to my Panasonic Lumix that I had had for 14 years. I was worried when it failed as spares are no longer available and I thought I would not be able to use it again.
The communication and valuation from Wes was excellent. The repair was done and my camera returned quickly.
I would certainly recommend this service.

Very impressed with the service, the camera was repaired and returned to me within days for a very reasonable price. Thanks guys.

My olympus needed a new flex cable. A simple job as I understand it, so simple in fact that it seems many people brave the soldering iron themselves. However, I am a coward and decided that a professional would be able to fix it easily with no risk to my equipment. I came across Camera Repair Direct and knew instantly these were my people. Wes instantly gave me a quote, at a fair price and when I dropped off the camera in his office I could tell this was man was the real McCoy. Wes' office was like a temple of photographic equipment, a Noah's Ark of cameras and it appeared every model or component ever produced was present. Surely a faulty screen was child's play to somebody of this calibre. And so it proved. The repair was completed within a day and I must say it was refreshing how direct and simple the whole process was. I will certainly be using Camera Repair Direct again for any repair needs.

An overall fantastic experience, Wes was very prompt in supplying a quote to replace the screen of my camera. I sent it off via special delivery, I had confirmation that it had been received the next day and within a few days it was already fixed and ready to be sent back to me. Received it back today in brilliant condition, with the screen replaced and all working well. Thoroughly impressed with the service and will be recommending to others - thank you!

After a year of camera shops telling us our Panasonic compact zoom camera couldn’t be fixed and a replacement would be $$$, we sent it in to Wes, hoping something could be done but expecting the worst. A failed fix attempt would still be a fraction of a replacement cost so it was well worth the risk. Today our camera has come back, a few weeks later, looking, sounding and behaving as a brand new camera. We couldn’t be happier or more thankful and were going to send our second camera for a makeover until Wes advised spares are not available for that model. We can’t recommend these guys highly enough.

Absolute pleasure to deal with this company
They were very reasonably priced
Polite and helpful and speedy service
We would recommend most definitely
We delt with Wes who kept in good contact throughout the repair and gave a price before any work was done on our Sony camera
Thank you again

I delivered my Panasonic camera for repair on Monday and collected it completed on Thursday courtesy of Wes.
Excellent and quick service - highly recommended!
Will use again.

repair of my ancient but well loved binoculars. Now working as good as ever at very reasonable cost.

The service provided by Camera Repair Direct was second to none. They answered my initial message within hours, gave me the best instructions possible about repairing my Canon lens and the estimate for the repairs was exactly what they quoted. My lens was back and fully repaired within days. They were so good repairing my lens that I also sent them my Canon camera. The quotes for repairing this camera I had been given previously were not cost effective. However Camera Repair Direct have also repaired this camera at a fraction of these previous quotes. Both are now working perfectly.

Many thanks.

Cheap, Reliable, Brilliant Service and Fast Turnaround for my Camera. Thanks to all the team!

Excellent fast service from Wes. The repair to my P900 cost less than half that charged by Nikon for exactly the same repair two years ago. The turnaround was less than half the time taken by Nikon. He took the trouble to explain what the issues were with P900s - gearing too light for the heavy lens. It doesn't cope well with impacts!
Thoroughly recommended.

My overall experience of using Camera Repair Direct (CRD) has been second to none.

After my Sony A7Rii ceased to function with custom function buttons and shutter doing less than an ice cube in a desert, I tried my luck and contacted CRD on the 15/05/2023.

From speaking with Wes he assumed the problem was with the microchip ceasing to function and thus I sent my unit on route to CRD. However, before even putting the unit in the post, Wes had informed me over email he had requested the replacement parts from Sony.

Despite the valiant efforts of those at CRD, the inside of my camera had been substantially breached by moisture akin to the battle of Helms Deep.

Even with the replacement parts, it would have been impossible for the team at CRD to repair the camera. They informed me of this in the most stoic manner with perfect beside language.

However dear reader, the story does not end there. I was given a few options.... Having the team return the kaput at a slight cost, them disposing of the unit for free, or the alternative of having the camera parts exchanged for a new A7Riii with me having to pay the excess of £1200 (including tax).

Needless to say, I was flabbergasted with such a positive result. As of 23/06/2023 I now own a new A7Riii and have felt indebted & compelled to write this review.

Wes, has been a true gentleman throughout the process, listening to my concerns and quite frankly being honest and genuine. I felt that CRD truly felt guilty at being unable to fix my camera, and pursued every alternative to get a functioning unit back to me.

Overall I'm sold on returning to be a customer with Camera Repair Direct, the service is truly impeccable. The team has earned themselves a customer for life.

Good communications throughout. My Nikon S7000 had a zoom lens that was jammed. The repair was carried out in a prompt and efficient manor. The camera being returned by tracked Royal Mail postage. I am very pleased with the work done and would have no hesitation in recommending them to anyone else.