Camera Repair Direct Reviews 

I thoroughly recommend Wes and his team. They fixed my camera with great expertise, efficiency, communication and all at a great price. Couldn’t be happier

sent my camera they had a look and could not fix it

they offered to send to sony or destroyed it or post back

so they sent it back

only cost me £24 in postage

not the worse situation but i realy wish they could have fixed

A wonderfully responsive organisation keen prices and go and be of 'Above & Beyond' in terms of helping people. Would without doubt use them again thank you so much guys
Tim

Did a great job on service /clean of my 12 year old Canon 1Ds Mk lll and good turn around.. Now like a new camera- very pleased

I am so pleased that my camera has been fixed so quickly, it has been less than 1 week. My camera is like new now.

Wes Davies from Camera Repair Direct was very efficient and responsive. He replied to all my question and queries that I had about my camera as I was busy all week to give them him call.

He E-mailed me when my camera was repaired and ready for dispatch alongside with Payment details.

Superb Service and fantastic communication throughout the process of repairing my camera.

When I called up to pay they don’t accept American Express payment which was a let-down but overall very pleased with the repair and communications.

When I received my camera, they wrapped my camera with plastic film and then they sent it in a cardboard box with bubble wrap and paper to make it very secure from getting damage in transit.

Right... No nonsense here. These guys were the cheapest quote by quite some way. Sent the camera on Friday. Had it back fully repaired by the following Thursday, with updates via email and a very friendly phone call to take payment in between. Absolutely class service from start to finish and a 6month warranty on the repair. Perfect service, perfect company, perfect experience. I will add, I am fussy and hard to please...so this review says a lot. Don't mess around, use them. You will NOT be disappointed.

Superb service! As others have said, a quick and fair quote (and explanation of what would happen should they fault turn out to be worse than expected), contact with me throughout, and speedily and expertly handled. Camera back to normal, within the week. Communication was specific to me, a real personal touch - not like dealing with a large company. Thoroughly recommend.

Excellent service: professional, friendly and reliable. So refreshing. My camera is "back to normal". Thank you.

I emailed a handful of camera repair specialists, including the manufacturers official repair centre, to get some cost estimates for repairing my EF lens. I had done a lot of research into the fault so I knew what needed replacing and that it was a common fault. Most of the estimates I received were double what CRD quoted me, the rest wouldn’t even give me an estimate as they said they had to inspect the lens themselves first. I was sceptical at the low cost CRD told me the repair would be, but as an amateur photographer could not justify paying the extravagant fee the others were asking.

I have genuinely been blown away with the speed and quality of service. I had my lens back in two business days in perfect working order. I am absolutely thrilled and would definitely recommend CRD!

I have just had a compact camera repaired by Camera Repair Direct. Cannot fault them. Quick and fair quote. Acknowledgement of camera receipt. Repair and camera returned in a week. Without them I would probably have had to pay out around another £300 to get a similar new camera. Well done and thanks.

Very good service, excellent repair for a very good price, very quick service as well, would highly recommend

Excellent service from Camera Repair Direct I was thrilled to have my camera repaired and sent back to me so quickly, in less than a week over the new year period too!! From my initial contact with Wes all communication was friendly, professional and very knowledgable thanks so much I thought I would have to buy a new camera!!

Excellent service. they kept me informed every step of the way. repairs only took 3 days !

Lens and sensor cleaning required and it was done quickly and at a reasonable price. Wes was very helpful and kept me informed. Camera was returned safely. Would definitely use this company again.

Had an Err01 error on a Canon lens, was quoted an estimated 14 days timeframe and nearly twice as much (subject to further inspection) costs from a local specialist shop and their service partner. Found CRD on Google, received a quote back within an hour, I shipped the same day (a Tuesday), was emailed on Wednesday to say it had arrived safely, contacted again Thursday to say it had been fixed as per the quote, and it arrived back at the weekend. Absolutely thrilled, super fast communication and clear, competitive pricing. Would 100% use again and highly recommend.

Fast service and transit. Perfect repair; includes sensor clean and general clean. Made an effort to find an otherwise obsolete part. Pricey considering the fine line between repair cost and buying a new camera instead.

Filled in the form on the Camera Repair Direct website describing an issue with my Canon 24-70mm. Within an hour, Wes Davies had come back to me with a breakdown of work and quote for repair and I sent the lens off the next day (Wednesday). Was given an estimated turnaround time of between 10-14 days. It was back to me, fully fixed, cleaned and looking like new by the Saturday, just 3 days later! And it only cost £108! Can't recommend him highly enough.

I had an issue with the Multi Function Control and Set button on my EOS6D and could not use Canon as they had closed their centre due to COVID, so I contacted Camera Repair Direct on a Tuesday morning, was given a quote by email within the hour and posted my camera to them in the afternoon. I then got email confirmation on Wednesday morning to say it had arrived and been passed to the technical team and on Thursday had another email to confirm it had been repaired with invoice details. I made my payment by bank transfer and the camera was delivered back to me on Saturday morning.
Fantastic service from Camera Repair Direct. I would definitely use you again for any camera faults and recommend to others. Thank You Wes and the CRD team !

I got a Sony DSC HX50 camera and starting having a error message on screen. I contacted Sony and price was too much due to out of warranty. When I Google I came across Camera Repair Direct and looked at the customer reviews it is very positive. I contacted them on Monday I was given a quote and I posted my camera same evening. I got a email confirmation on Tuesday to say it was passed to the technical team and Wednesday had another email to confirm it’s repaired saying me to make the payment. I got the camera back Thursday 7:30am. What a customer service is that from Camera Repair Direct. Keep up the good work guys and would definitely use you again for any camera faults and recommend to others. Top work!! Thanks

My Panasonic FZ2500 was stuck on burst shooting. I'd had 2 estimates from other repair companies who quoted £70 - £100+ as a'guide' price for repair. Wes at Camera Repair Direct suggested I try a factory reset, which I did and the problem was solved. He then refused my offer of payment! In a world of sharks and rip off merchants his honesty was very much appreciated. I have no hesitation in recommending Camera Repair Direct as a company you can trust.