The whole experience was wonderful. I had my eye on a few pieces and got the opportunity to try them on at the studio. They're even more gorgeous in person and I ended up choosing a ring I am comple... Toon meer
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Lees wat reviewers zeggen
Great experience! They were very responsive and provided quick and good feedback throughout the process. They even created a few renders to show how the engagement ring would look together with a wedd... Toon meer
Bedrijf heeft geantwoord
I was a bit worried at first ordering an expensive ring online, as this seemed unusual. After we got the ring it blew out expectations. They crafted a beautiful ring, guided and helped us with our cus... Toon meer
Bedrijf heeft geantwoord
The overall experience was great! Had numerous email exchanges with Vida who invested quite some time into answering my questions which ultimately helped me to decide the perfect engagement ring.... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Over Capucinne
Geschreven door het bedrijf
Capucinne
Originally founded as an Etsy shop in Slovenia in 2012, Capucinne has grown to become a top-rated fine jeweler that serves customers across the world.THIS IS HOW CAPUCINNE STARTED
We specialize in fine gold jewelry and are well known for our colorful, whimsical engagement and wedding rings. Let our imaginative pieces tap into your sense of wonder, nurture a feeling of joy, and bring out the beauty that is already inside of you! Capucinne is unique in the fine jewelry industry because of our ability to offer extensive customization options as well as fully one-of-a-kind piecesWE BELIEVE IN TRANSPARENCY AND HONEST APPROACH
We believe in leading by example with our one-of-a-kind custom wedding rings, custom-made engagement rings, and other personalized jewelry. This is why we are transparent in hopes to change the traditional jewelry industry while giving back to the community. We use only recycled precious metals that prevent the need for new mining. We have a deeply involved gemstone sourcing process that allows us to ensure that the gems we use are conflict-free. We also offer lab-grown diamonds and other gemstones if you prefer. Just let us know before you order—we can swap out the stone on any piece of our unique fine jewelry.WE ARE ALL ABOUT NATURE & GIVING BACK!
Just as we are here to help you create the ring of your dreams, we are also here to help in other ways that go beyond creating your future heirlooms. Giving back to the community is one of our core beliefs and something that we give great importance to every year when we choose an organization that we share the same values and beliefs with. Our main goal for giving back is to help build a brighter future for all of us, whether that goal is achieved with the help of organizations that empower others or organizations that preserve our primary home, mother nature. Rest assured, with every purchase you make here at Capucinne you are making an impact and leaving your footprint in this world.Contactgegevens
Lili Novy 3, 1000, Ljubljana, Slovenië
- +386 51 882 737
- info@capucinne.com
- www.capucinne.com
4,8
Uitstekend
222 reviews
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The whole experience was wonderful
The whole experience was wonderful. I had my eye on a few pieces and got the opportunity to try them on at the studio. They're even more gorgeous in person and I ended up choosing a ring I am completely in love with. I've gotten so many compliments, the craftsmanship is incredible. The team were great, especially Vida who took time to show me the pieces. I'll definitely come back in the future.
19 augustus 2026
Review zonder uitnodiging
Great experience
Great experience! They were very responsive and provided quick and good feedback throughout the process. They even created a few renders to show how the engagement ring would look together with a wedding band. They also made a modification to the engagement ring based on my request. Highly recommended!
15 mei 2026
Review zonder uitnodiging
Antwoord van Capucinne
Hello,
Thank you so much for your wonderful review! We’re very happy to hear that you had a great experience with us. It was a pleasure helping you with the engagement ring and creating the renders to make sure the ring and wedding band would look perfect together. We’re also glad we could make the requested modification for you.
Thank you for your trust and recommendation. We truly appreciate it and wish you both all the best for your special journey together! ❤️
Warm regards,
Capucinne Team
Capucinne is amazing
I was searching for something less traditional than a diamond engagement ring which led me to their website. The variety of gemstones and different styles caught my attention and made me explore more deeply.
I ultimately chose their Misella 1.2 ct Pear Lab Alexandrite Ring – Engagement Ring, and it looks just as beautiful in person as it does in the photos. The alexandrite changes colours in different lighting and appears different throughout the day, the moss agates compliment it beautifully. My fiancée loves it and still discovers different colours in different settings. The ring itself is very well crafted and has held up beautifully as of writing this review, a few months after getting the ring.
Their support team is also amazing. I communicated through the process of getting the ring with Vida, who was very supportive and considerate with some custom adjustments to the ring that I wanted to have. Because at first, at least for me, the website seemed a bit too good to be true, the communication with their support team really assured me that they are a reputable company, which can be trusted with such an important life event.
Absolute 10/10, highly recommend.
13 september 2026
Review zonder uitnodiging
Antwoord van Capucinne
Hello,
Thank you so much for your wonderful and thoughtful review! It means a lot to us to hear about your experience with Capucinne.
We’re especially happy to know that you and your fiancée love the Misella Alexandrite Ring and that you’ve been enjoying the beautiful colour changes of the alexandrite. We’re also delighted that the moss agates and custom adjustments came together just as you hoped.
We’ll be sure to share your kind words with Vida as well. Providing personal support and making sure our customers feel confident throughout such an important purchase is something we truly care about.
Thank you again for trusting Capucinne with such a special moment. We wish you both all the happiness for the future! 💍✨
Warm regards,
Capucinne Team
The overall experience was great
The overall experience was great! Had numerous email exchanges with Vida who invested quite some time into answering my questions which ultimately helped me to decide the perfect engagement ring.
The quality of the ring and stones is splendid and for sure will come back for other pieces.
4 september 2026
Review zonder uitnodiging
Antwoord van Capucinne
Hello,
Thank you so much for your wonderful review! We’re delighted to hear that you had such a great experience and that Vida was able to help you find the perfect engagement ring. It means a lot to us to know that you’re happy with the quality of the ring and stones.
We truly appreciate your trust in Capucinne and would be thrilled to welcome you back for your next piece. Wishing you both many beautiful moments together! ❤️
Warm regards,
Capucinne Team
Beautiful pieces; trustworthy service
Beautiful pieces; trustworthy service
In addition to having beautiful, non-trend-focused, one-of-a-kind pieces, customer service was fantastic. The idea of ordering something as important, and expensive, as an engagement ring online, from overseas, initially made us nervous. One conversation - and a few emails - with customer service immediately allayed our fears. They're transparent about pricing, what is worth paying for, and what isn't. They're up-front about the issues that US customers may face from US customs, and are extremely prepared to help you through questions from the Customs office. They respond promptly. They're very friendly. They really want you to have the piece that you want, and they're absolutely willing to work with you to make that happen.
I will say that, for US customers, because customs is terrible right now, a detailed description of any items should be sent along with the shipping confirmation. All the specs. Carat, number of jewels, weight of the item- these were all questions I faced from US Customs before they deigned to ship it to me. If I'd had that exact info right off the bat, it would have cut down on some of the back-and-forth with the (lovely, helpful,) folks at Capucinne. Again, they're very transparent that, as the Importer, any wrangling with Customs will be on you; I just didn't really know what that would entail. Not their fault, just a suggestion.
Anyway, I couldn't be happier. My ring is perfect, and exactly what I wanted. I'm very excited to tell people, when they ask where I got it. Thank you, Capucinne! Customer Service deserves a raise!
13 augustus 2026
Review zonder uitnodiging
Antwoord van Capucinne
Hello,
Thank you so much for taking the time to share such a thoughtful and detailed review!
We’re absolutely delighted to hear that you love your ring and that our team was able to make the process of ordering such an important piece from overseas feel comfortable and reassuring.
Your feedback regarding US Customs is especially valuable. We truly appreciate the suggestion and will look into providing more detailed product specifications with shipping confirmations to help make the customs process as smooth as possible for our US customers.
It was a pleasure helping you throughout the process, and we’re so happy that your ring turned out exactly as you envisioned. We hope you enjoy wearing it for many years to come!
Thank you again for choosing Capucinne and for your kind words about our Customer Service team. ❤️
Warm regards,
Capucinne Team
We ordered both my engagement and my…
We ordered both my engagement and my wedding band from Capucinne. From the very first moment we had an amazing experience, the customer service was very kind and got great advice on what would fit our needs and preferences. Not to mention that we had a very short time for the wedding band to be custom made and arrive to us and Vida and the team still made it possible. I love the quality and the fit, and the design is just simply beautiful. Cannot recommend enough. :)
25 augustus 2026
Review zonder uitnodiging
Antwoord van Capucinne
Hello,
Thank you so much for your wonderful review! ❤️ We’re truly delighted to hear that you had such a positive experience with Capucinne and that you love both your engagement ring and wedding band.
It was a pleasure helping you bring your vision to life, especially with the tight timeline for your wedding band. We’re so happy that everything arrived in time and that you’re loving the quality, fit, and design.
Wishing you both a lifetime of love and happiness together! 💍✨
Warm regards,
Capucinne Team
Everyone was very helpful
Everyone was very helpful , professional and timely. I got exactly what I asked for. They were careful to walk through each step with me because it was a unique custom piece. My rings turned out perfectly and beautiful. They ended up being sent a bit late due to things beyond their control and when I reached out to inquire, they were timely and helpful with their response.
12 april 2026
Review zonder uitnodiging
Antwoord van Capucinne
Hello,
Thank you so much for your wonderful review! We're thrilled to hear that you had a great experience with us and that your custom rings turned out exactly as you had hoped.
It was a pleasure working with you throughout the design process, and we're glad we could guide you every step of the way. We also truly appreciate your patience and understanding regarding the unexpected shipping delay.
Thank you again for your trust and support. We hope you enjoy your beautiful rings for many years to come, and we look forward to creating something special for you again in the future!
Warm regards,
Capucinne Team
Sally Kite Moss Agate Set
I purchased the Sally Kite Moss Agate ring set to propose to my fiancé and she loves it! The ring set is beautiful. The process was easy and there were options for type of gold, finish on the rings and specifically picking out which moss agate stone was used for the center piece. Shipping time was reasonable for a made-to-order product. Very happy with the rings and with the company. They were very communicative whenever I had any questions. I will be purchasing from them, again.
24 juni 2026
Review zonder uitnodiging
Antwoord van Capucinne
Hello,
Thank you so much for your wonderful review!
We're absolutely delighted to hear that your fiancée loves the ring set and that it made your proposal so special. It means a lot to us that you appreciated the ability to customize the ring, from selecting the gold and finish to choosing the perfect moss agate stone.
We're also glad to know that our team was able to make the process smooth and keep you well informed throughout. Your kind words truly mean a lot to everyone here.
Congratulations to you both on your engagement! We wish you a lifetime of love and happiness, and we look forward to creating something special for you again in the future.
Warm regards,
Capucinne Team
I was a bit worried at first ordering…
I was a bit worried at first ordering an expensive ring online, as this seemed unusual. After we got the ring it blew out expectations. They crafted a beautiful ring, guided and helped us with our custom requests and showed their unique craftsman ship that went into this ring. We couldn't be more happy with the whole Capucinne team. Thanks a lot and best regards
3 juni 2026
Review zonder uitnodiging
Antwoord van Capucinne
Hello,
Thank you so much for your wonderful review and for trusting us with such an important purchase.
We completely understand that ordering an engagement ring online can feel like a big step, so it means the world to us to hear that we exceeded your expectations. We're delighted that you love your custom ring and that our team was able to guide you through the process and bring your vision to life.
Your kind words about our craftsmanship and service truly mean a lot to everyone at Capucinne. Thank you for choosing us to be part of such a special moment.
Wishing you both a lifetime of love and happiness!
Warm regards,
Capucinne Team
10/10 we recommend
10/10 we recommend this company to anyone we know who’s thinking about popping the question. The ring itself is perfect, it’s exactly what we asked for. Customer service is also fantastic and incredibly helpful!
17 juli 2026
Review zonder uitnodiging
Antwoord van Capucinne
Hello,
Thank you so much for your wonderful review!
We're truly grateful for your kind words and recommendation. It means so much to us to know that you had a great experience and that the ring turned out exactly as you envisioned.
Congratulations on this special milestone! We wish you both a lifetime of love and happiness, and we're honored to have been a small part of your journey.
Warm regards,
Capucinne Team
Over the moon in love with this work
Between myself and my husband we have bought three beautiful rings from this vendor. These rings are beautiful, unique and very special. After three years I decided to have my engagement ring and wedding ring soldered together and I sent them back to Capucinne for this and a small repair because I only trusted them to work on my rings. I communicated with Vida and she was kind, responsive and knew how special these were to me. I cannot say enough positive things about this vender, about their craftsmanship and about their kind communication with clients. The whole experience has added to how meaningful these pieces are to me and I wholehearted recommend their beautiful designs and working with them on your inquiry.
22 juni 2026
Review zonder uitnodiging
Antwoord van Capucinne
Hello,
Thank you so much for taking the time to share this heartfelt message.
It truly means a lot to us that you’ve entrusted us with such meaningful pieces over the years, and especially that you chose to send your engagement and wedding rings back to us for the soldering and repair. Knowing how important they are to you makes this responsibility something we take very seriously.
We’re also very happy to hear your kind words about Vida and your overall experience with our team. We’ll be sure to pass this along to her and the rest of the workshop.
Thank you again for your continued trust and support. It’s an honor to be part of your story, and we’re always here whenever you need us.
With Regards,
Capucinne Team
Capucinne is amazing!
I feel very lucky that I found Capucinne while I was looking for the engagement ring for my partner. I knew clearly what I don't want ring to be, but Capucinne help me found what exactly I want. They also made both the experience of choosing and the ring very special. I ordered the ring similar to what they have on their website with request for a different stone (1ct blue-green saphire). Over the process, they were very informative and responsive. I appreciate we had a video call, they send me videos and photos of the stone options and helped me about each part I was not sure about. Finally, the ring was ready before the estimated delivery date, and it is beautiful and my fiancee loves it! Warm recommendation!
5 juni 2026
Review zonder uitnodiging
Antwoord van Capucinne
Hello,
Thank you so much for your kind words and for sharing your experience with us!
It was truly a pleasure to help you create such a meaningful piece for this special moment in your lives. We’re delighted that we could assist you in finding the perfect design and selecting the beautiful sapphire that matched your vision.
Our team always strives to make the process as personal, informative, and enjoyable as possible, so it means a lot to hear that the video consultation, stone selection process, and regular updates helped make your experience memorable.
Most importantly, we are thrilled that your fiancée loves the ring and that it became a part of such a special occasion.
Thank you for trusting us with your engagement ring, and for your warm recommendation.
We wish you both a lifetime of happiness together!
With Regards,
Capucinne Team
Extremely kind and accommodating staff…
Extremely kind and accommodating staff worked w me to pick out the right hue for my gem, added inscription after the fact, scheduled production of my purchase so it would ship it a good time. Confirmed details and everything. Very nice.
Unsure how the cost of their jewelry compares to others. My purchase was an engagement ring, she asked specifically for one from them, and i wasn’t going to compromise on her request. No regrets!
DHL shipping is the real problem here. They made hell of a confusing paper trail and lost the product for a day. But that’s not what we’re reviewing.
International shipping added 20% cost to get it through customs shipping to US, just something to keep in mind.
16 juni 2026
Review zonder uitnodiging
Antwoord van Capucinne
Hello,
Thank you so much for your wonderful review!
We’re delighted to hear that you had a positive experience with our team and that we could help you find the perfect gemstone hue, add your inscription, and coordinate the production and shipping timing for such a special purchase. Knowing that your engagement ring was exactly what you and your partner wanted means a great deal to us.
We also appreciate your understanding regarding the shipping challenges. While international customs procedures and courier processes can sometimes be unpredictable, we're glad the ring arrived safely in the end.
Thank you again for trusting us with such an important milestone.
We wish you both a lifetime of happiness together and are honored to have been a small part of your engagement journey.
With Regards,
Capucinne Team
Absolutely exceptional customer service…
Absolutely exceptional customer service and product. They resized the ring we just covered the logistics for it. Following the resizing one of the little diamonds fell and they covered the logistics and the fix. Thanks Vida and to your whole team.
15 mei 2026
Review zonder uitnodiging
Antwoord van Capucinne
Hello,
Thank you so much for sharing your experience and for your kind words.
We’re really happy to hear you’re pleased with both the ring and the service, and that the resizing and follow-up support went smoothly for you. We’re also glad we could take care of the repair quickly and handle everything on our side.
Your feedback means a lot to Vida and the whole team. We truly appreciate your trust and support, and we’re always here if you need anything in the future.
With Regards,
Capucinne Team
Awesome customer service
Awesome customer service, kept you in the loop, quality of the item is great, delivery was on time.
2 januari 2026
Review zonder uitnodiging
Antwoord van Capucinne
Hello,
Thank you for your kind feedback! We’re really glad to hear you were happy with the service, the communication, and the quality of the item. It’s great to know the delivery arrived on time as well.
We truly appreciate your support and hope to serve you again in the future!
With Regards,
Capucinne Team
Really beautiful and unique ring…
Really beautiful and unique ring designs. They were also very communicative throughout the whole process of customizing one of their designs. Order and delivery were prompt as well.
8 mei 2026
Review zonder uitnodiging
Antwoord van Capucinne
Hello,
Thank you so much for your kind words!
We’re thrilled to hear that you loved the ring design and had a great experience customizing it with us. It was truly a pleasure creating something special for you.
We also appreciate your feedback on our communication and delivery process. Thank you again for your trust and support! ✨
With Regards,
Capucinne Team
Exceptional quality
Exceptional quality. Was very impressed. A jewerler in Fairfield CT complemented the ring and even mentioned how it looks planetary and it was the Plants ring!
8 april 2026
Review zonder uitnodiging
Antwoord van Capucinne
Hello,
Thank you so much for your kind words! 😊
We’re truly delighted to hear that you were impressed with the quality of your ring. It means a lot to us that even a professional jeweler appreciated its craftsmanship—and we love that they recognized the “planetary” inspiration behind the design! ✨
Your feedback really motivates our team to keep delivering unique and high-quality pieces. If you ever need anything or have your eye on another design, we’re always here to help.
Thanks again for your support! 💙
With Regards,
Capucinne Team
Antwoord van Capucinne
Hello,
Thank you so much for your kind words! We’re truly delighted to hear that you’re happy with both our service and the ring.
It means a lot to us that we could be part of your experience. If you ever need anything in the future, we’re always here to help 💛
With Regards,
Capucinne Team
It would have been nice to know we had…
It would have been nice to know we had to pay duty tax was alot
12 maart 2026
Antwoord van Capucinne
Hello,
Thank you for your feedback. We’re sorry the duty fees were unexpected and understand it can be frustrating.
We’ll make sure to highlight this more clearly in the future.
With Regards,
Capucinne Team
11/10 great service
The timely response to the initial email sent aswell as the additional questions. Getting scammed was a big concern but Vida was very helpfull and reassuring that it was a real deal. Lastly the final product came out exacly as requested and even slightly better.
19 november 2025
Review zonder uitnodiging
Antwoord van Capucinne
Hello,
Thank you so much for your kind review! 😊
We’re really glad to hear that you had a great experience with us. Providing timely responses and making sure our customers feel comfortable and confident with their purchase is very important to us, so it’s wonderful to know that Vida was able to help reassure you throughout the process.
We’re also thrilled that the final product met — and even exceeded — your expectations! Thank you again for your trust and support. ✨
With Regards,
Capucinne Team
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