The whole experience was wonderful. I had my eye on a few pieces and got the opportunity to try them on at the studio. They're even more gorgeous in person and I ended up choosing a ring I am comple... Toon meer
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Lees wat reviewers zeggen
Great experience! They were very responsive and provided quick and good feedback throughout the process. They even created a few renders to show how the engagement ring would look together with a wedd... Toon meer
Bedrijf heeft geantwoord
I was a bit worried at first ordering an expensive ring online, as this seemed unusual. After we got the ring it blew out expectations. They crafted a beautiful ring, guided and helped us with our cus... Toon meer
Bedrijf heeft geantwoord
The overall experience was great! Had numerous email exchanges with Vida who invested quite some time into answering my questions which ultimately helped me to decide the perfect engagement ring.... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Over Capucinne
Geschreven door het bedrijf
Capucinne
Originally founded as an Etsy shop in Slovenia in 2012, Capucinne has grown to become a top-rated fine jeweler that serves customers across the world.THIS IS HOW CAPUCINNE STARTED
We specialize in fine gold jewelry and are well known for our colorful, whimsical engagement and wedding rings. Let our imaginative pieces tap into your sense of wonder, nurture a feeling of joy, and bring out the beauty that is already inside of you! Capucinne is unique in the fine jewelry industry because of our ability to offer extensive customization options as well as fully one-of-a-kind piecesWE BELIEVE IN TRANSPARENCY AND HONEST APPROACH
We believe in leading by example with our one-of-a-kind custom wedding rings, custom-made engagement rings, and other personalized jewelry. This is why we are transparent in hopes to change the traditional jewelry industry while giving back to the community. We use only recycled precious metals that prevent the need for new mining. We have a deeply involved gemstone sourcing process that allows us to ensure that the gems we use are conflict-free. We also offer lab-grown diamonds and other gemstones if you prefer. Just let us know before you order—we can swap out the stone on any piece of our unique fine jewelry.WE ARE ALL ABOUT NATURE & GIVING BACK!
Just as we are here to help you create the ring of your dreams, we are also here to help in other ways that go beyond creating your future heirlooms. Giving back to the community is one of our core beliefs and something that we give great importance to every year when we choose an organization that we share the same values and beliefs with. Our main goal for giving back is to help build a brighter future for all of us, whether that goal is achieved with the help of organizations that empower others or organizations that preserve our primary home, mother nature. Rest assured, with every purchase you make here at Capucinne you are making an impact and leaving your footprint in this world.Contactgegevens
Lili Novy 3, 1000, Ljubljana, Slovenië
- +386 51 882 737
- info@capucinne.com
- www.capucinne.com
4,8
Uitstekend
222 reviews
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Stunning Piece of Jewelry!
The seller was very kind and communicative throughout the whole process. I am thankful for such an elegant, stunning piece!! There is nothing about it I would change!
15 december 2025
Review zonder uitnodiging
Antwoord van Capucinne
Hello,
Thank you so much for your lovely review! We’re truly happy to hear you had a smooth experience and felt well supported throughout the process.
It means a lot that you find the piece elegant and stunning — and even more that there’s nothing you would change. Thank you again for choosing Capucinne, and we hope you enjoy your jewelry for many years to come! ✨💛
Warm Regards,
Capucinne Team
An incredible shopping experience
I had one of the best experiences when looking for an engagement ring with Capuccine.
I have been looking for my partner’s dream engagement ring since the beginning of the year and my experience with Capuccine has been incredible. With the team’s assistance, I could get more details about the available rings and how I could customise it which was very helpful.
From the pre order to the delivery date, Vida and the team were fantastic. It made this big moment experience so much better and I would definitely recommend to others.
Thank you Capuccine team.
8 december 2025
Antwoord van Capucinne
Hello,
Thank you so much for this wonderful review! We’re truly happy to hear that your engagement ring journey with Capucinne was such a great experience from start to finish.
It means a lot that our team could help you explore options and customize the perfect ring for your partner. We’ll also make sure to pass your kind words on to Vida and the rest of the team — they’ll be so glad to hear it.
Wishing you both an amazing engagement and a lifetime of happiness. Thank you again for choosing Capucinne! 💛
Warm Regards,
Capucinne Team
A Seamless, Stunning Experience with Capucinne
I had an amazing experience with Capucinne when purchasing the Celine Half Moon Sunstone Ring. Their team was incredibly responsive from start to finish, answering every question quickly and clearly. Buying such a meaningful gift can feel stressful, but their consistent communication made the entire process feel effortless and reassuring. When the ring arrived, I was genuinely blown away by the craftsmanship and beauty of the piece. It exceeded every expectation. I couldn’t be more impressed with both the product and the service. Highly recommend.
18 november 2025
Antwoord van Capucinne
Hello,
Thank you so much for your wonderful review!
We’re truly delighted to hear that your experience with us — from the first message to the moment you received your Celine Half Moon Sunstone Ring — was smooth, reassuring, and memorable.
Creating meaningful pieces is at the heart of what we do, and knowing that the ring exceeded your expectations means the world to our team.
We’re grateful for your trust and kind words, and we’re always here if you need anything in the future.
Thank you again for choosing Capucinne! 💛✨
Warm Regards,
Capucinne Team
Ring is beautiful. Watch out for the Trump tax
Ring is beautiful and just what I ordered. Only reason for the four-star rating is that there was no mention of duty fees that had to be paid once the package got to the US. There's a Trump tax on these imported goods that was not mentioned in the process
25 november 2025
Antwoord van Capucinne
Hello,
Thank you so much for your review and for sharing your experience.
We’re very happy to hear that you love the ring and that it turned out exactly as you hoped.
Regarding the duty fees, we understand that unexpected import charges can be unpleasant. For transparency, we always inform customers in the order confirmation email that packages may be subject to customs duties when entering the US, as these fees are determined by US Customs and current government tariff policies.
That said, we truly appreciate you pointing this out — your feedback helps us improve the clarity of our communication.
If you ever need assistance or have any questions about future orders, we’re always here to help.
Thank you again for choosing us! 💛
Warm Regards,
Capucinne Team
Returning customer
This company has great customer service, they promptly respond to emails, and, they are very attentive and personal. Delivery was much faster than promised. Their selection is inspiring.
Highly recommend
13 november 2025
Antwoord van Capucinne
Hello,
Thank you so much for this wonderful review!
We’re truly glad to hear that you had such a positive experience with our team. Providing attentive, personal support and fast delivery is something we work hard for, so your feedback means a lot to us.
We’re also happy that our collection inspired you — that’s exactly what we hope for!
If you ever need anything in the future, we’re always here to help.
Thank you again for recommending us! 💍✨
Warm Regards,
Capucinne Team
Antwoord van Capucinne
Hello,
Thank you so much for your kind words!
We’re very happy to hear that you love the ring and that everything arrived just as expected. ❤️
If you ever need assistance, resizing, or have any questions in the future, we’re always here to help.
Thank you again for choosing Capucinne! 💍✨
Warm Regards,
Capucinne Team
Great quality and experience from start…
Great quality and experience from start to finish. Was treated very well and answered any and every question promptly. Highly recommend their services
27 oktober 2025
Antwoord van Capucinne
Hello,
Thank you so much for your wonderful review!
We’re thrilled to hear that you had a great experience from start to finish and felt well taken care of throughout the process.
Your recommendation truly means a lot to us. We wish you all the best and hope to create for you again in the future! 💎✨
Warm Regards,
Capucinne Team
Antwoord van Capucinne
Hello,
Thank you so much for your lovely feedback!
We’re so glad you love the design and detail of your wedding ring. It’s always a joy to create something meaningful for such a special occasion.
Wishing you a lifetime of love and happiness together! 💍❤️
Warm Regards,
Capucinne Team
Another great ring
a matching ring for my wedding. Despite me being a bit indecisive I got my amazing personalised ring in plenty of time for my wedding. They look great together thank you.
11 september 2025
Antwoord van Capucinne
Hello,
Thank you so much for your kind words!
We’re delighted to hear that your personalized ring arrived on time and that it matches perfectly for your wedding.
It means a lot to us that you chose us for such a special moment — congratulations and best wishes for your big day! 💍✨
Warm Regards,
Capucinne Team
Perfect ring and great experience.
The ring turned out perfect and of very good quality. Also, an excellent experience with the staff, who were always available and ready to accommodate any arrangements! Amazing experience.
8 oktober 2025
Antwoord van Capucinne
Hello,
Thank you so much for your wonderful feedback! 💍
We’re happy to hear that you love your ring and that our team made your experience enjoyable and smooth.
Your kind words mean a lot to us, and we’re truly grateful for your trust in Capucinne.
Wishing you many happy moments with your beautiful ring!
Warm regards,
Capucinne Team
Thank you Vida and Capucinne for EVERYTHING! SHE SAID YES!
I’d like to start with SHE SAID YES! Hahah & that I’m not really one to write reviews but I must for this.
I was a bit skeptical about putting this together via online rather than your average local jewelry stores. You know the names folks! Haha
I can assure you Capucinne is LEGIT, not a scam and are amazing!
Vida was quick to respond and extremely informative every step of the way. They worked with me so well and I couldn’t have made a better decision on the ring.
She loves it. Vida was able to have a custom ring made for me and gave me every single detail on the ring.
Trust the process with shipping!
Thank you so much Vida and thank you Capucinne!!
FYI
I’m not a bot or paid reviewer of any sort.
Sincerely
Jeremy
23 oktober 2025
Review zonder uitnodiging
Antwoord van Capucinne
Hello,
Huge congratulations — and we love the “SHE SAID YES!” 🎉
Thank you for trusting us with such a special moment and for taking the time to share your experience.
We’re thrilled to hear that the custom ring was everything you hoped for and that working online felt smooth and secure. Vida will be over the moon to read this — I’ll share your message with the whole team!
If you ever need anything — sizing, cleaning tips, care guidance, or an appraisal for insurance — we’re here for you. We’d also be honored to see a photo of the ring on your fiancée (with your permission, we can share it to inspire other couples).
Wishing you both a lifetime of love and happy memories.
Thank you again for choosing Capucinne, Jeremy!
Warm Regards,
Capucinne Team
An outstanding experience and a gorgeous custom ring!
I am absolutely thrilled with the custom ring Capucinne created for me. The entire process, from my initial idea to the final product, was seamless, professional, and incredibly collaborative.
The team, especially Vida, Maja, and Matic, was amazing to work with. Communication was always prompt, clear, and patient. They went above and beyond to bring my vision to life.
For the custom watermelon tourmaline, they were incredibly diligent, sending multiple high-quality videos and photos and discussing the stone's color and clarity with me until we found the perfect one. The design phase was just as impressive. They provided detailed sketches and 3D mockups, and happily accommodated my requests to see different variations, including stone orientation and setting types.
What truly stood out was their proactiveness. When the sourced stone was slightly larger than the initial 3D preview, they immediately stopped production, created a new, updated model for my approval, and got my confirmation before proceeding. That level of detail and commitment to getting it right is rare.
The ring arrived with secure tracking, and it is absolutely gorgeous. The craftsmanship is top-notch. I couldn't be happier with the experience or the final piece, and highly recommend Capucinne to anyone looking for beautiful, high-quality custom jewelry.
29 augustus 2025
Antwoord van Capucinne
Hello,
Wow—thank you for such a thoughtful, detailed review! 💚
It was a joy bringing your vision to life, and I’ve shared your kind words with Vida, Maja, and Matic—you absolutely made their day. We’re especially happy you loved the watermelon tourmaline journey: comparing videos, fine-tuning color and clarity, iterating on sketches and 3D mockups, and exploring orientations and settings until it felt exactly right.
We also appreciate you noticing our extra step when the sourced stone came in slightly larger than the first preview. Pausing production to re-model and reconfirm is part of our commitment to getting every detail perfect for you.
We’re thrilled the ring arrived safely and that the craftsmanship shines through. If you’d like, we can provide care tips, an appraisal for insurance, or discuss a future matching band—just say the word. And if you share photos, we’d love to celebrate your piece with our team!
Thank you again for trusting Capucinne with your custom ring. Wishing you many years of joy with this beautiful piece. ✨
Warm Regards,
Capucinne Team
Earlier delivery for a custom engagement ring
Quality met all expectations and delivery was earlier than promised
29 augustus 2025
Antwoord van Capucinne
Hello,
Thank you so much for your kind feedback! 😊
We’re delighted to hear that the quality met your expectations and that your order arrived ahead of time. It’s always our goal to deliver both excellence and efficiency. Enjoy your purchase!
Warm Regards,
Capucinne Team
Great experience all around with them
Great experience all around with them. This was the 2nd purchase I've made and I'm very happy. They are very quick to respond and are helpful in all aspects.
18 juli 2025
Antwoord van Capucinne
Hello,
We truly appreciate your wonderful feedback and your continued confidence in us. It’s great to know you’re happy with both your purchases and our service. Thank you for being a valued customer!
With Regards,
Capucinne Team
will recommend this website to anyone who is looking for quality jewelry!!
everything got here on time and the product is gorgeous! I'm so pleased!
26 september 2025
Antwoord van Capucinne
Hello,
Thank you so much for your wonderful feedback and recommendation! We’re thrilled to hear that your jewelry arrived on time and that you love the piece. It means a lot to know you had such a great experience with us.
Warm Regards,
Capucinne Team
Completely satisfied
The advice was great, thanks again Vida 😉
Delivery was Even faster than ecpected and the quality of the ring Set ordered is top-notch.
17 september 2025
Antwoord van Capucinne
Hello,
Thank you so much for your kind words!
We’re delighted to hear that the delivery exceeded your expectations and that you love the quality of your ring set.
Vida will be so happy to know her advice was helpful!
With Regards,
Capucinne Team
Beautifully-crafted Jewelry
I just received my two engagement rings and they are absolutely gorgeous! They turned out exactly like the photos and to all of our specifications, and fit perfectly. We have already received so many compliments about how unique and beautiful our rings are. We are very pleased!
17 september 2025
Antwoord van Capucinne
Hello,
We’re so happy to know you love your engagement rings!
Hearing that they fit perfectly and match your vision means the world to our team.
Thank you for trusting Capucinne to be part of such a meaningful moment in your life.
With Regards,
Capucinne Team
Great Jewelry and great service ~
This is the third ring we've bought from Capucinne, and it finishes the complete wedding band set for my wife. From the quality of the pieces to the excellent customer service, we have had nothing but good experiences from Capucinne. My wife recommends this company to anyone who asks about her rings (and a lot do because they're really unique!).
31 juli 2025
Antwoord van Capucinne
Hello,
Thank you so much for your continued trust and kind words!
We’re truly honored to have been part of such meaningful milestones in your journey.
It means a lot to hear that both you and your wife love the rings — and we’re grateful for every recommendation she shares.
Warm Regards,
Capucinne Team
Unfathomably beautiful
This was more beautiful than I could’ve ever imagined I cannot thank you enough
12 september 2025
Antwoord van Capucinne
Hello,
I’m delighted that you’re pleased with the result. Thank you for your trust and appreciation.
Warm Regards,
Capucinne Team
So helpful
So helpful and considerate my ring shipped earlier than expected and is so beautiful, really delicate and pretty can wait to wear it.
12 september 2025
Review zonder uitnodiging
Antwoord van Capucinne
Hello,
Thank you so much for your kind words! We’re delighted to hear that your ring arrived sooner than expected and that you love its delicate beauty. We can’t wait for you to wear it and enjoy it every day.
With warm regards,
The Capucinne Team
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