The whole experience was wonderful. I had my eye on a few pieces and got the opportunity to try them on at the studio. They're even more gorgeous in person and I ended up choosing a ring I am comple... Toon meer
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Lees wat reviewers zeggen
Great experience! They were very responsive and provided quick and good feedback throughout the process. They even created a few renders to show how the engagement ring would look together with a wedd... Toon meer
Bedrijf heeft geantwoord
I was a bit worried at first ordering an expensive ring online, as this seemed unusual. After we got the ring it blew out expectations. They crafted a beautiful ring, guided and helped us with our cus... Toon meer
Bedrijf heeft geantwoord
The overall experience was great! Had numerous email exchanges with Vida who invested quite some time into answering my questions which ultimately helped me to decide the perfect engagement ring.... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Over Capucinne
Geschreven door het bedrijf
Capucinne
Originally founded as an Etsy shop in Slovenia in 2012, Capucinne has grown to become a top-rated fine jeweler that serves customers across the world.THIS IS HOW CAPUCINNE STARTED
We specialize in fine gold jewelry and are well known for our colorful, whimsical engagement and wedding rings. Let our imaginative pieces tap into your sense of wonder, nurture a feeling of joy, and bring out the beauty that is already inside of you! Capucinne is unique in the fine jewelry industry because of our ability to offer extensive customization options as well as fully one-of-a-kind piecesWE BELIEVE IN TRANSPARENCY AND HONEST APPROACH
We believe in leading by example with our one-of-a-kind custom wedding rings, custom-made engagement rings, and other personalized jewelry. This is why we are transparent in hopes to change the traditional jewelry industry while giving back to the community. We use only recycled precious metals that prevent the need for new mining. We have a deeply involved gemstone sourcing process that allows us to ensure that the gems we use are conflict-free. We also offer lab-grown diamonds and other gemstones if you prefer. Just let us know before you order—we can swap out the stone on any piece of our unique fine jewelry.WE ARE ALL ABOUT NATURE & GIVING BACK!
Just as we are here to help you create the ring of your dreams, we are also here to help in other ways that go beyond creating your future heirlooms. Giving back to the community is one of our core beliefs and something that we give great importance to every year when we choose an organization that we share the same values and beliefs with. Our main goal for giving back is to help build a brighter future for all of us, whether that goal is achieved with the help of organizations that empower others or organizations that preserve our primary home, mother nature. Rest assured, with every purchase you make here at Capucinne you are making an impact and leaving your footprint in this world.Contactgegevens
Lili Novy 3, 1000, Ljubljana, Slovenië
- +386 51 882 737
- info@capucinne.com
- www.capucinne.com
4,8
Uitstekend
222 reviews
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Easy purchase
The entire process from choosing a ring, to choosing a stone for the ring, to shipping and all the communication along the way was very smooth. Everything happened a little ahead of expected schedule for us and we are very happy with our purchase. We live in the USA and shipping here from EU was much smoother than I expected
29 augustus 2025
Antwoord van Capucinne
Hello,
Thank you so much for sharing your experience! We’re happy to hear that everything went smoothly and even ahead of schedule.
It means a lot to us that you’re happy with both the ring and the process.
We’re also glad the shipping to the USA was seamless for you.
With warm regards,
The Capucinne Team
Excellent
The customer service is next level, the prompt responses nothing was too big of an ask. I've come away with a beautiful engagement ring courtesy of my fiancee and a wedding band that match beautifully.
I really couldn't fault my experience in any way.
Thank you Vida for your patience!
5 september 2025
Review zonder uitnodiging
Antwoord van Capucinne
Hello,
Thank you so much for your kind words! We’re truly delighted to hear about your wonderful experience and that both your engagement ring and wedding band are everything you hoped for. 💍✨
We’ll be sure to pass on your appreciation to Vida – she will be so happy to know her patience and care made a difference.
Wishing you and your fiancé all the happiness as you begin this beautiful new chapter together. 💕
With warm regards,
The Capucinne Team
Have yet to receive order and purposely…
Have yet to receive order and purposely purchased express shipping and I still didn’t receive it in time. Very disappointed.
20 augustus 2025
Amazing
Amazing, our wedding rings are amazing and the service was fantastic. Thank you so much
20 augustus 2025
Antwoord van Capucinne
Hello,
Thank you so much for your kind words! We’re happy you love your wedding rings and that you had a great experience with us. 🥰
Wishing you a lifetime of love and happiness—if you ever need sizing, care tips, or anything else, we’re here for you! 💍✨
With warm regards,
The Capucinne Team
Five stars for this company
Five stars for this company. I placed my order and quickly received an email confirming my order. The staff were very communicative through the entire process, and my product arrived with care. The packaging was of very nice quality and I'm extremely satisfied with my products. I would definitely recommend Capucinne to others looking to buy fine jewelery.
23 juni 2025
Antwoord van Capucinne
Hello,
Thank you so much for your kind words and for taking the time to share your experience. We’re delighted to hear that you’re happy with both our service and the quality of your jewelry. Our team takes great care in communication and packaging, so it means a lot to know this was reflected in your order.
We truly appreciate your recommendation and look forward to creating more pieces for you in the future.
With warm regards,
The Capucinne Team
Moss Agate Magic
I ordered the Aiden Baguette ring with a moss agate stone from Capucinne and I'm absolutely in love. The ring is stunning- elegant, unique, and even more beautiful in person.
The moss agate has these gorgeous natural patterns that make it feel so personal and one-of-a-kind, and the baguette cut stones add the perfect modern touch.
Capucinne were also amazing to deal with. They were quick to respond every time I had a question and always gave informative, helpful answers. You can tell they actually care about what they're making and about the customer experience. It made the whole process feel easy and stress
31 juli 2025
Antwoord van Capucinne
Hello,
Thank you so much for your wonderful feedback! 🌿💍
We’re absolutely delighted to hear how much you love your Aiden Baguette ring with moss agate. The unique patterns in moss agate truly make each piece one-of-a-kind, and we’re so glad yours feels personal and special to you.
It also means a lot to know that our team’s communication made your experience easy and enjoyable. We always aim to provide not only beautiful jewelry, but also a smooth and thoughtful journey from start to finish.
Wishing you many joyful moments wearing your new ring! ✨
Warm regards,
Capucinne Team
The ring was absolutely stunning
The ring was absolutely stunning! Beautiful craftsmanship and excellent professionalism. Very quick service. I am very happy with the quality of the ring but also with the customer service. Thank you so much!
25 juli 2025
Antwoord van Capucinne
Hello,
Thank you so much for your kind words! 🌟
We’re happy to hear that you’re happy with the ring and our service.
It’s always our goal to deliver not only beautiful craftsmanship but also a smooth and enjoyable experience.
We truly appreciate your trust in us and hope your ring brings you joy for many years to come! 💍✨
Warms Regards,
Capucinne
Incredibly beautiful jewelry!
Incredibly beautiful jewelry and the craftsmanship is second to none. I've never seen anyone in the USA wearing the Ingrid ring set and now my wife has it and is in love.
The gold is fine and beautiful 18k and the opal and sapphires are radiant.
Purchasing took less than 5 minutes on their website and during the making of the ring set I was contacted via email by the jewelers to decide between 2 designs that would be engraved onto the ring. The team was quick to respond and the process was simple. Once complete, the delivery from Slovenia to the U.S. took less than a week and I received the jewelry 5 days ahead of schedule. Thank you for the beautiful Ingrid ring set!
18 juli 2025
Antwoord van Capucinne
Hello,
Thank you so much for sharing your wonderful experience with us!
We're thrilled to hear that the Ingrid ring set exceeded your expectations and that your wife loves it — that truly means the world to us. It's always exciting to know our designs are being enjoyed across the globe, especially when they feel one-of-a-kind.
We're also glad the customization process was smooth and that everything arrived even earlier than expected. It was a pleasure creating this piece for you!
Warmest regards,
Capucinne Team
Antwoord van Capucinne
Hello,
Short and sweet — just like your review! 😊 Thank you for the kind words. We're so glad you had a great experience with us!
Warmly,
Capucinne Team
great experience
great experience
I ordered a necklace from Capucinne. It arrived in a timely manner in a beautiful box. The necklace itself was lovely, delicate, and everything I had hoped for. I would recommend to anyone thinking of shopping with them. I cannot comment on customer service as I did not have to use it
27 mei 2025
Antwoord van Capucinne
Hello,
Thank you so much for your thoughtful review!
We're delighted to hear that you loved your necklace and that it arrived just as you'd hoped — beautifully packaged and on time. It means a lot that you'd recommend us, and we're happy everything went smoothly from start to finish.
Hopefully next time we can also impress you with our customer service!
All the best,
Capucinne Team
Wedding band made perfectly
Great communication with the company when creating the ring. I did a custom wedding band that they cut so it laid flush with my engagement ring based off the measurements I provided. It came out stunning! Thank you so much!
11 juli 2025
Antwoord van Capucinne
Hello,
Thank you so much for your kind words! We're happy to hear that you had a great experience and that your custom wedding band turned out stunning. It was a pleasure working with you, and we're so glad the ring fits perfectly with your engagement ring. Wishing you all the best as you begin this exciting new chapter!
Warm regards,
Capucinne Team
Fast and beautiful!
2 juli 2025
Antwoord van Capucinne
Hello,
Thank you so much! We're thrilled you loved it 💎✨
Wishing you many beautiful moments with your Capucinne piece!
Warm Regards,
Capucinne Team
Best online experience
This was the best experience I’ve ever had with an online purchase. I am always a bit nervous making a big purchase online site unseen, especially for something as important as a wedding ring, but Vida made the whole process so easy. My ring arrived exactly on time, and the quality was even better than the pictures. I highly recommend Capucinne and will be using them for all my future heirloom quality jewelry purchases.
3 juli 2025
Review zonder uitnodiging
Antwoord van Capucinne
Hello,
Thank you so much for your kind words!
We're truly honored to have been part of such a special moment in your life. It means a lot to hear that the process felt smooth and that the ring exceeded your expectations.
We take great pride in creating pieces that are not only beautiful but also meaningful.
We look forward to helping you with future heirloom pieces—thank you again for trusting Capucinne!.
Warm Regards,
Capucinne
Using DHL the short shipping company
Using DHL the short shipping company. They just held my package and refused to ship it to me unless I sent 300$ to them. Will never use yall again.
10 juni 2025
They nailed it
They nailed it. Buying something like this online is scary, and their service was amazing start to finish. From their live video call to fast delivery of a quality product, they did a really good job.
17 juni 2025
Antwoord van Capucinne
Hello,
Thank you so much for your kind words!
We completely understand how nerve-wracking it can be to make such an important purchase online, and we're thrilled to hear that you felt supported every step of the way.
We're so glad you loved the experience and the final product! 💍✨
Warm Regards,
Capucinne Team
Beautiful ring!
I am so happy with my purchase and experience using Capucinne, now for the second time. I LOVE my ring and it looks absolutely perfect!
Even though the production/ delivery time seems like a long time, it's worth it. I even got my ring about 3 weeks earlier than they said I would. There is an added shipping charge you'll receive later from the shipper, if you're in the United States. Mine was about $260 for a $1,400 ring, so that came as a bit of a surprise.
18 juni 2025
Antwoord van Capucinne
Hello,
Thank you so much for your kind words and for choosing Capucinne again! We're thrilled to hear that you love your ring and that it arrived even earlier than expected. We truly appreciate your patience during the production process—it means a lot to us.
Regarding the additional shipping charge, we understand that can be surprising, and we’re always working to make our processes as transparent as possible.
Thank you again for your trust and support! 💍✨
Warm Regards,
Capucinne Team
Excellent
Working with Capucinne was an excellent experience! The ring I ordered was produced and arrived pretty quickly and it is absolutely beautifully made. Customer service was also very responsive, helpful, and pleasant when I reached out with any questions. I would definitely recommend Capucinne to anyone looking to order jewelry!
17 juni 2025
Antwoord van Capucinne
Hello,
Thank you so much for your kind words and wonderful feedback!
We're absolutely delighted to hear that you had a great experience with us and that you love your ring.
Our team puts a lot of care into both our craftsmanship and customer service, so it truly means a lot to know it made a difference.
If you ever need anything in the future, we’re always here to help.
Enjoy your beautiful piece, and thank you again for recommending us! 💛
Warm Regards,
Capucinne Team
Could not be more satisfied
Could not be more satisfied! The rings are simply perfect! I am beyond overjoyed that capucinne exists so I could get some more creative yet still such well made rings to propose with :)
12 juni 2025
Review zonder uitnodiging
Antwoord van Capucinne
Hello,
Thank you so much for your kind words!
We're absolutely happy to hear that you love the rings and that they made your proposal extra special. It means the world to us to be part of such a meaningful moment.
Wishing you all the happiness on this beautiful journey ahead! 💍✨
With Regards,
Capucinne
Incredible service and stunning work!
Incredible service and stunning work!
5 juni 2025
Review zonder uitnodiging
Antwoord van Capucinne
Hello,
Thank you so much for your kind words! We're thrilled to hear you loved the service and the final piece. ✨
If you ever need anything else, we’re just a message away!
Warmly,
Capucinne Team
Gem was heavily included, didn’t match picture
Gem didn’t really match the picture. It was heavily, heavily, included right in the center. One side was not polished and material scraped off when I put my fingernail to it. There are multiple rough spots (chipped?) on this same side.
6 juni 2025
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