Car Audio Centre Reviews 

Got amazing black Friday deal, I have been watching a Alpine 15" sub all year it was £800, black Friday I bagged it for £300.00 well chauffed. Proper good company

Cheap prices and fast delivery I think that's what we want nowadays overall great

Prompt delivery, very nice sub got a great deal far cheaper then Amazon

They sell items that they have changed the sizing of the fascia then just tell you to modify it. The cowboy approach seems to work once you have someone's money.

Proper good service, banging prices saved me a packet

I found them very helpful. You can tell these are audio men, no rubbish just honest advise

Fast and good service, great site.

Thank you Gary and Curtis, Customer services & Sales. I purchased an Auto-sleeper Campervan in June which didn`t have a Sat Navigational System. Trawling through the web I found Car Audio Centre, whose prices were very competitive and I bought an Evo F 903 Sat Nav from them, believing it to have pre installed Sat Nav maps. Unfortunately that was a mistake on my part, as my fitter explained to me that it didn`t have pre installed Sat Nav features. Going back to customer services/Gary, I explained my problem and asked if I could return the Evo 903 and pay the difference and upgrade to the Alpine F904DC which had a pre installed Sat Nav system and software for Motor Homes and trucks. He agreed to the return and upgrade and passed me onto Curtis and I ordered and paid the difference. Me, one very happy customer, when you pay over a £1000, one needs to get it right. Thank you both for excellent customer services, your help and advice and putting right my mistake. I would thoroughly recommend CAC as a company to deal with.
John Cousins - 14th Nov 2022

I recently went to this store due to desperately needing my car stereo sorting. Due to my circumstances, Leon squeezed me into a slot for an earlier date, which was very sweet of him to do. He did a super thorough job and even did things out of asking to make sure I would have no issues in the future. As the business that previously put my stereo did a very bad job at it. He charged me a very good price. Overall Leon did an amazing job and I just wanted to thank him. I have told my friends and family about this store as their services are worth every penny. 10/10

I was asked to ring Car Audio Centre on behalf of my customer who had recently purchased an Alpine headunit & all the extra's but we were missing a vital part of the kit to complete the installation. I got through to a guy called Gary who asked for me to send him some photo's of the kit we had received. I had no reply for a day or so I rang again the following day for a follow up. He advised me that the photo's I had sent him were not the additional ones the customer had ordered. He then went on tell me he didn't really want to deal with me anymore & didn't really give a toss as if I wasn't the one who had spent the money. My only aim was to act on my customers behalf as he wasn't sure what else he needed to complete his installation. As a professional auto electrician that fits audio equipment day in day out I will now avoid Car Audio Centre like the plague & tell others to do the same. Being polite costs nothing!

Great parts and backup
Thanks for your help with connections pioneer 360dab in my Santa fe

Great quality wiring pleased with the order

Ordered a Pioneer SPH20DAB stereo. Waited a week and then contacted Car Audio Centre to ask on progress. I it was "special order" and they had no timeframe of when they would receive it from their supplier. I've used Car Audio Centre in the past but needless to say, I won't be using them again. Why sell items you do not have in stock?

Car stereo on website shown as "5 available". Ordered for next day delivery. Next day, no update, but when I checked on the website (with 3 still available) my purchase status shown as "On Back Order". Extra star as it was dealt with swiftly and refund issued by customer service; no delivery date possible as they had no idea when it would next be in stock.

Good stock, competitive price and quick delivery! I paid for next working day and it arrived 24 hours later on Saturday. Very impressed!

They accepted my order, took my money, then……. NOTHING

Why? Because they were selling something that they did not have.

After a very long delay during which time they did not contact me, I called them and asked for a full refund. Let’s see if I get that — will update this review.
UPDATE: Refund received fairly quickly.

When trying to check the status of my order they try and bump you off to their web site. Doubtless because they have so many customers ignored and waiting.

From my experience (and reviews by other unhappy customers) I’d advise you to not buy from this disreputable company.

Where to even begin, this place is absolutely disgusting, I bought a subwoofer from them for a large amount of money, after finding out that it didn’t work with my car I returned the product brand new, this was okay and they accepted the return, due to the size of the product, I could find a courier that would take it, so I called them and agreed that I could return it to there store for a processing fee, I agreed and didn’t mind, no amount for the fee was discussed on the phone and I was told that the person in the shop would sort that out, I returned the product to the store like planned, the person in the shop never said anything about a processing fee, I have then recieved the refund to find that I had been charged £75 fee to return it which is absolutely absurd, I have called the company to try and sort it out with them to which I was met with owner, the owner of this company is really really rude, he was swearing on the phone, he was getting very aggressive and talking over me when I was talking, he was lying about what we had discussed and what was agreed, and then he ultimately hung up the phone on me. Please whatever you do, DO NOT BUT ANYTHING FROM THIS COMPANY, they are con artists and they will take advantage of you, there are much better company’s out there that you can use so do not use this one as the way they treat their customers is vile. Absolutely the worst customer service I have ever been met with

Absolute joke - DO NOT BUY FROM THIS COMPANY ! I placed an order that was apparently in stock, paid for next day delivery. When nothing arrived I contacted them to be told that part of my order should be with them in 2-3 weeks !!! Customer service said “can’t you buy this part locally” - what when I’ve paid for you to deliver it next day - really !!!
As the order was over £1300 and hadn’t been shipped I asked for a cancellation and an immediate refund. This has now turned into a PayPal claim as they still haven’t refunded my money. Total rip off and bad service - never again.

I purchased the item on Thursday 28th of July. At the time I paid for next day delivery. I received the item on Thursday 4th of August.
So as you can see it was not the next day but the next week.
NOT HAPPY

Great service, amazing price, sound quality is good and friendly user interface. Fast delivery and dispatch.