Always so easy to use and always provide great service. I often find the items I want on a more 'established' business that we won't name and then come to Catering Appliance Superstore to get them at... Toon meer
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Lees wat reviewers zeggen
Ordered a Portable AC unit this morning, made payment, delighted to get one. Turned into disappointment with a voicemail saying 'Sorry, we've sold far more than we've got stock so yours is c... Toon meer
Ordered a rational grill grate, which was despatched quickly but unfortunately a mistake made by Rational led to the grill being delayed. Lindsey at Catering Appliance was great, kept on top of it, go... Toon meer
Bedrijf heeft geantwoord
I chose CA Superstore as the offered the lowest price for the appliance. The customer service received from Fiona was fantastic. All my questions were answered quickly and I was kept informed throug... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Catering Appliance Superstore is a family run business based in Kendal, Cumbria, UK. We supply commercial catering equipment to the UK catering industry and process 1000's of orders each month.
Contactgegevens
Catering Appliance Superstore, Mintsfeet Road South, Mintsfeet Industrial Estate, LA9 6ND, Kendal, Verenigd Koninkrijk
- 01539 760 650
- enquiries@catering-appliance.com
- www.catering-appliance.com
4,4
Uitstekend
420 reviews
Geen recente geschiedenis van het vragen naar reviews
Dit bedrijf heeft hun klanten niet recentelijk uitgenodigd, dus reviews zijn mogelijk niet representatief
Heeft 80% van zijn negatieve reviews beantwoord
Reageert doorgaans pas na meer dan 1 maand
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Antwoord van Catering Appliance Superstore
Thank you for taking the time to leave a review, it is very much appreciated. We will let Fiona know!
David White the engineer was fantastic
David White the engineer was fantastic. Have had a series of bad experiences with commercial dishwasher engineers but David was in a different class. Rest of service was fine but was not prompt. The delivery and installation was good. I wish that someone had asked if we needed to have our old dishwasher removed. I thought that I had asked about it but I had not and then had to pay even more to have this done despite having paid a lot for the delivery and installation. I would recommend them as service was efficient.
6 januari 2025
Review zonder uitnodiging
Antwoord van Catering Appliance Superstore
Thank you for taking the time to leave a review, it is very much appreciated. We will take on board your comments and ensure they are fed back.
Fantastic Service from Fiona
Fantastic Service from Fiona. Great products, as always.
6 januari 2025
Review zonder uitnodiging
Antwoord van Catering Appliance Superstore
Thank you for your 5-star review! We very much appreciate your feedback.
Good customer service and great people
6 januari 2025
Review zonder uitnodiging
Antwoord van Catering Appliance Superstore
That is great to know. We look forward to hearing from you again soon
Very professional.
Very professional.
Email answered straight away, with reply to my replacement broken item.
Took few days to find it.
Thank you
20 december 2024
Review zonder uitnodiging
Antwoord van Catering Appliance Superstore
Thank you for taking the time to leave a review, it is very much appreciated.
Fiona was very helpful and confirmed…
Fiona was very helpful and confirmed all details promptly and efficiently.
12 december 2024
Review zonder uitnodiging
Antwoord van Catering Appliance Superstore
That is great to hear! Thank you for your review, it is very much appreciated.
VAT waive
I love that quick response to my inquiry!
Thank you so much
6 december 2024
Review zonder uitnodiging
Antwoord van Catering Appliance Superstore
That is great to know. We look forward to hearing from you again soon
You're Well Looked After By This 'Super' Superstore!
You're well looked after at this Super Superstore!
They are very very efficient and professional. And if your order requires special attention because they've kindly made a special order for you - well you are in good hands.
Lindsey will keep tabs on it and keep you informed of progress all the way through - even if it's slipped through your consciousness - you'll be updated reliably.
And Catering Appliance are not only caring and efficient - but they are very competitive in pricing. Believe me, I know.
The price range for some of my stuff fluctuated alarmingly but Catering Appliance won through - and honoured their pricing.
And you have the bonus of lovely Lindsey keeping an eye on things for you!
Well done Lindsey - and many thanks.
3 december 2024
Review zonder uitnodiging
Antwoord van Catering Appliance Superstore
Thank you for taking the time to leave a review, it is very much appreciated.
We had an issue with a freezer
We had an issue with a freezer, this was replaced early this year. Last week we had the same issue, after arranging an engineers visit Catering Appliance have offered me a full refund.
Yesterday I placed an order for a new freezer (different brand) which very promptly was delivered this morning.
28 november 2024
Review zonder uitnodiging
Antwoord van Catering Appliance Superstore
We are very grateful for you taking the time to leave us a review and pleased your freezer was replaced quickly.
The rice pot No cooker no light on
The rice pot No cooker no light on
28 november 2024
Review zonder uitnodiging
Antwoord van Catering Appliance Superstore
We are sorry to hear this. I understand the item was replaced immediately. I trust this has now been resolved.
Just wanted to say The Catering…
Just wanted to say The Catering Appliance Superstore could not have been more helpful due to communication problems I was encountering in the area I was in when placing my order.
A special mention to Louise who was a delight to deal with.
I have used this company before and will certainly do so again in the future.
25 november 2024
Review zonder uitnodiging
Antwoord van Catering Appliance Superstore
We’re so grateful that you took the time to leave us a 5 star review and will make sure Louise receives your feedback!
Louise Perkins was super helpful as…
Louise Perkins was super helpful as always!! Fantastic service and communication throughout the whole ordering process :)
20 november 2024
Review zonder uitnodiging
Antwoord van Catering Appliance Superstore
Thank you for taking the time to leave a review, it is very much appreciated.
Antwoord van Catering Appliance Superstore
Thank you so much for giving us 5 stars. You made our day!
Very efficient and friendly
Very efficient and friendly. Good prices as well.
14 november 2024
Review zonder uitnodiging
Antwoord van Catering Appliance Superstore
That is great to know. We look forward to hearing from you again soon
Antwoord van Catering Appliance Superstore
We’re so grateful that you took the time to leave us a 5-star review. Thank you!
Truly excellent
Truly excellent...the whole process was taken care of from site survey to organising and arranging specialised delivery and installation. Jemma was fantastic and thought about things as much as we did from their end. All in all a fully satisfied customer...Thank you
4 november 2024
Review zonder uitnodiging
Antwoord van Catering Appliance Superstore
That is great to hear! Thank you for your review, it is very much appreciated.
Should be 10 stars
I have been dealing with Fiona
So helpful, she couldn’t do more, fantastic service
Thank you
Warm regards
David Worrell
1 november 2024
Review zonder uitnodiging
Antwoord van Catering Appliance Superstore
That is great to hear! Thank you for your review, it is very much appreciated.
Thank you Fiona
Fiona was yet again, quick and such a joy to deal with, knowledgeable and asking the right questions for me to get the correct items :-)
31 oktober 2024
Review zonder uitnodiging
Antwoord van Catering Appliance Superstore
That is great to hear! Thank you for your review, it is very much appreciated.
very easy to use web site could find…
very easy to use web site could find what i wanted straight away. very clear instructions on ordering.
Have used Catering Appliance before and had no problems with any part of the service
30 oktober 2024
Review zonder uitnodiging
Antwoord van Catering Appliance Superstore
That is great to hear! Thank you for your review, it is very much appreciated.
Water heater
Catering Appliances have been helpful in helping us to choose the right equipment and were positively responsive to a return we needed to make.
29 oktober 2024
Review zonder uitnodiging
Antwoord van Catering Appliance Superstore
Thanks so much for your review Diane, please let us know what we need to do to reach 5 stars,
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