Chippenham Motor Company Reviews 

I purchased my car through car finance which put me to Collin from chipperman motor company. Can’t fault him in anyway. Helpful and was just a phone call away.

Andrew Wenzel explained everything clearly and was clearly interested in meeting our requirements. A good experience from a sales executive who knows how to deal with customers on a friendly but professional basis.

Had the privilage of purchasing my used Kia Stonic from Lawrence at Kia Chippenham. He was very helpful in fulfilling my requirments and found communication to be very good.

Lawrence was quick to respond to correspondence and kept me well informed through out the process. Over all received excellent service.

Would highly recommend Chippenham Motor Company for purchasing new and used cars. I'm sure we will use them again in the future.

We have been kept fully informed during the entire process of exchanging our vehicles for new vehicles. Jack has been clear and answered any questions we have had, even when we have asked them more than once. Our newest purchase is a dream to drive and we are looking forward to our newest car arriving soon. Thanks Jack for being so easy to work with. We have used chippenham kia for a fair few years now and won't be going anywhere else anytime soon.

Sold me a faulty car with undisclosed damage and a short MOT. No repairs done. After I complained, I was pressured from a personal number to withdraw it or get nothing fixed. I have video evidence and the case is now with Trading Standards, the Financial Ombudsman and the ICO. Avoid.

Emerson at Chippenham Motors is absolutely first class. He really took the time to listen to what type of car I needed and recommended one within my budget that also suited my driving needs. His customer service and support really made such a difference, as I had to arrange a new car fairly quickly and he kept me as a priority, which I really appreciated. I felt confident in his recommendation and he guided me through the whole sale process and was more than happy to explain if I was unsure of anything. I can’t thank him enough for guiding me through a stressful time and for being so patient and kind. I would recommend Emerson and Chippenham Motor Company 100%.

Great service from Emerson from start to finish. Very transparent during the buying process, did everything he said he would do and car was ready on the day promised. Definitely recommend.

Got my ev6 GT from John at Chippenham Motor Company. Top guy and sorted out delivery which was very convenient for me with my busy work schedule. Would definitely return. Thanks again.

Danny

I have just purchased my 4th car from Chippenham Motor Company.
I have dealings with a few sales persons during that time.
This time I dealt with Jack and he far exceeded the service I have received previously.
He knew his stuff, listened to what I wanted and gave recommendations. He didn't try to over sell what I hadn't requested.
He is a really nice guy and I hope he is still with you when I purchase another car.
First class service from Jack

Emerson was brilliant from the start to the end. I originally went in just enquiring when my current lease was going to end, but because Emerson so so excellent I ended up being paid out of current and getting a new car :)

I recently Purchased a car from Chippenham Motor Company with Jack! He was extremely helpful and super friendly. This is my second purchase with CMC and everytime they’ve been super helpful and have kept me informed every step of the way! The service department were also excellent and made it super easy for me to switch over my service plan!

I bought a sportage from here 3 years ago and wasn’t going to change it, however Jack Light called me to say they had some good deals on so I went to have a look. From the first appointment with Jack I was looked after there was no pressure to change my car but I liked the new model so decided to go ahead. Jack kept me informed at every step while the car was in production and then arrived. He made my collection appointment around my daily routine. When I bought my first car I was given the key the car was parked outside and that was it. This time was so different the car was unveiled and Jack showed me all around the car and the new screen inside and made sure I was totally happy with everything before I was ready to leave such a polite sales person and a credit to cmc. He really did go above and beyond for me thank you Jack

Outstanding customer service. Emerson made every step of the way through the process of buying my car easy and stress free, with his brilliant sales knowledge and also his amazing abilities in making you feel comfortable and ensuring you understand. It was an exceptional experience I would highly recommend.

Looking for a new car I entered the showroom looking at the models on display. There was a row of people at desks and not one approached me to ask if they could help or even acknowledged me. I purposefully loitered nearer to them and still no one even appeared to notice I was there. After about 10 minutes I gave up and left, vowing never to bother with them again. Terrible customer service!

Lovely team, super friendly and helpful. A relaxed, unhurried atmosphere that makes it a pleasant experience to browse and ask questions at your own pace. Even popped in weeks after sale with a query and got sorted out there and then. Can't fault them. Big thanks to John, great bloke!

We bought our first electric vehicle from CMC and had very professional and efficient service from the first point of contact through to picking up the vehicle and have also been contacted after collecting the vehicle to make sure we were happy with our purchase and to check if we need any help with anything about the vehicle. We dealt with Jack who was very professional though out. Would highly recommend CMC and Jack.

Ethan is always helpful when we're changing our cars. Even when things go wrong he is there to help.

We visited Bumpers Farm Kia dealership having already been to a dealership in Bristol where we were very disappointed with their customer service.
This was certainly not the case at Bumpers Farm as on meeting Craig we immediately felt comfortable. His knowledge of the Kia Niro was exceptional and he was able to answer any queries we had as well as coming with us on the test drive. Good service all round.

Craig was very helpful, attentive and polite throughout the time we spent with him.

John helped me alot when buying my car, he put my mind at ease with the whole process. He explained everything fully, and help me with the finance process.
Thank you John!