Citalia Holidays Reviews 

There was a slight delay on the 1st tel call but once that resolved it was an excellent service. Anastasia was v helpful and willing to explore different options. V impressed and happy so far!

Professional friendly service received by Leanne King today when booking our next holiday.

Speedy response to my initial request and helpful, friendly assistance to tailor my preferences to what was available.

Tony was a very apatient and understanding agent. He LISTENED to us and booked what we hope will be another very enjoyable holiday with Citalia

Great customer service. Leanne was very knowledgeable and helped me book my holiday with ease. Would highly recommend

Very helpful operator who listened to the details of the multi-centre package requested and then made suggestions where appropriate. Looked up details whilst we were speaking. Sent details very promptly.

Louise made a very quick response to my initial enquiry and kept in contact until booking was confirmed with the hotel. Very friendly but professional approach and gave good information about renewing passport. Payment of deposit easy to complete on phone.

Abbie was extreme helpful and knowledgeable, getting answers to any queries before I committed myself to booking

perfect went over detail explained everything . Kate Barton was so friendly patient and knowledgeable 10/10

The person who did my booking was very helpful and pleasant, but there was a problem with the booking system which meant it took longer than expected.

Agent was very professional, knowledgeable, friendly and helpful

Abbie made the entire experience easy. I didn't quite know how to encompass all the areas I knew I wanted to visit within a single holiday. Her expertise and direction helped bring my plan to fruition.

Our personal travel planner for our holiday, Artan, was fantastic! He proposed multiple options for our honeymoon, all of which offered us a different take on our original idea for a multi-centre holiday. After looking over the options, we selected one and he has made the whole experience really effortless. He has gone through all the finer details with us and made us feel like we were at the centre of the planning process. He also provided us with excellent local knowledge about the other things we could do in the areas we will be visiting which really helped us to capture a sense of how special our honeymoon will be.

Super efficient. We had an outline plan and Leanne modified it and we booked. So easy!

The team really are experts in their field with a genuine love for Italy. It's great to speak to someone who has visited the area you are looking to holiday in.

Great help when booking and options checked out quickly and efficiently.

Expert advice and guidance. Thanks Lucy

Louise has booked two holidays for me for 2026. She has been continually supportive and very patient changing hotels and arranging tours especially in small group bookings when you have to please everybody - nothing was too much trouble!

I have been booking with C’Italia for several years now and they have always been consistent with planning as they know exactly what is required with my airline choice and hotel accommodation.

Talking to the Citalia Rep. Katie Barton was as always a very pleasant experience. She is always friendly and helpful. Booking our holiday was quick and easy.

Patient, knowledgeable, and professional. Thank you to Karen.