Competitively priced machine and issue caused by courier was resolved quickly. Prior to purchasing, I asked a question about the item specification which was answered promptly. When the first it... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
Very fast delivery, carry handle is great, light weight pressure hose which is easy to disconnect, product works exactly as described. I, in error, believed a more expensive machine would be more... Toon meer
Bedrijf heeft geantwoord
Excellent products for a wide range of operations along with helpful information for their use. Reasonable prices as well. The only downside was Parcel Force. A more appropriate name would be Parcel... Toon meer
Bedrijf heeft geantwoord
I have revised this feedback as Royal Mail were rough with my parcel & it arrived damaged. I sent pictures to Gerald & he quickly sorted the problem & is sending out the required part for me to fit my... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
We specialise in the sale, service, repair & installation of power washers and related spare parts/accessories. We provide hoses, trigger guns, lances, snow foam lances, nozzles, drain jets, quick release couplings etc... for brands such as Karcher, Kranzle, Lavor, Nilfisk Alto etc...
Contactgegevens
57A Gortin Road, BT79 7HT, Omagh, Verenigd Koninkrijk
- +4428 8225 1166
- gerald@cleantec.biz
- www.cleantec.biz
4,6
Uitstekend
2K reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Heeft 100% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 24 uur
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I don't leave many reviews but…
I don't leave many reviews but TrustPilot prompted me with Cleantec, after leaving an excellent review for another company who couldn't have been easier and more pleasurable to deal with.
Which brings me onto Gerald. I won't bore you with the details as I have zero desire to dwell on the dismal display of 'customer service' from him.
Buyers beware, if there's any issues with your order...
29 september 2025
Antwoord van Cleantec
Hello Gregor, thank you for the review.
Apologies for the delay in your refund, as advised, the courier left your return parcel in the wrong area of the warehouse, it was refunded promptly upon confirmation of return.
Thanks
Faulty product and no service
Ordered a replacement jet washer wand.
Arrived in a clear plastic bag with no instructions or other paperwork.
Immediately clear it leaks in two different places and doesn't hold pressure so useless for the job.
Messaged Cleantec twice with no response. Third attempt finally got a reply which was to take a video and send it to them on Whatsapp. Guess what, after two weeks they haven't even read that message let alone replied.
So I'm £40 out of pocket and have a product that doesn't work. Crap product and crap service so I'll use credit card chargeback to get my money back.
So a little update on this. Within an hour of my original review they were in touch promising to get everything sorted asap. Well they successfully arranged the recovery of their faulty product but have I received the replacement they promised me? Have they sent me a refund? Have they responded to any of my messages over the last week?
No, no and no! Avoid!
1 mei 2026
Review zonder uitnodiging
Antwoord van Cleantec
Hello Steve,
Apologies for the delay in response, your WhatsApp query got buried in other messages. I have now arranged collection of the faulty trigger and lance, and will have a replacement sent.
Thank you
Good in the end
If you order and for any reason send them a email it may go to there junk mail like mine did ,so better ringing them ,when I did speak to them problem sorted immediately.Item was well made and well packaged .
25 maart 2026
Antwoord van Cleantec
Hello,
Thank you for your review, it is very much appreciated and we hope to deal with you again!
Kind regards,
All at Cleantec
Speed of service.
24 maart 2026
Antwoord van Cleantec
Hello,
Thank you for your review, it is very much appreciated and we hope to deal with you again!
Kind regards,
All at Cleantec
Antwoord van Cleantec
Hello,
Thank you for your review, it is very much appreciated and we hope to deal with you again!
Kind regards,
All at Cleantec
good product and service
23 maart 2026
Antwoord van Cleantec
Hello,
Thank you for your review, it is very much appreciated and we hope to deal with you again!
Kind regards,
All at Cleantec
Antwoord van Cleantec
Hello,
Thank you for your review, it is very much appreciated and we hope to deal with you again!
Kind regards,
All at Cleantec
Great after sales service.
Gerald was able to sort out the problem of a damaged in transit item. He was very helpful sorted it out in a timley manor.
Many thanks
Bill
10 maart 2026
Antwoord van Cleantec
Hello,
Thank you for your review, it is very much appreciated and we hope to deal with you again!
Kind regards,
All at Cleantec
Antwoord van Cleantec
Hello,
Thank you for your review, it is very much appreciated and we hope to deal with you again!
Kind regards,
All at Cleantec
Was just what I wanted delivered very…
Was just what I wanted delivered very quick no fuss would use this company again
11 maart 2026
Antwoord van Cleantec
Hello,
Thank you for your review, it is very much appreciated and we hope to deal with you again!
Kind regards,
All at Cleantec
Antwoord van Cleantec
Hello,
Thank you for your review, it is very much appreciated and we hope to deal with you again!
Kind regards,
All at Cleantec
Best price quick delivery can’t fault…
Best price quick delivery can’t fault the service
11 maart 2026
Antwoord van Cleantec
Hello,
Thank you for your review, it is very much appreciated and we hope to deal with you again!
Kind regards,
All at Cleantec
My mistake.
Very fast delivery, carry handle is great, light weight pressure hose which is easy to disconnect, product works exactly as described.
I, in error, believed a more expensive machine would be more powerful, higher pressure, higher flow. Sadly not the case. Still a nice pressure washer.
9 maart 2026
Antwoord van Cleantec
Hello,
Thank you for your review, it is very much appreciated and we hope to deal with you again!
Kind regards,
All at Cleantec
Antwoord van Cleantec
Hello,
Thank you for your review, it is very much appreciated and we hope to deal with you again!
Kind regards,
All at Cleantec
I phoned this company more than once…
I phoned this company more than once asking information on a product and got no response, I also emailed on many occasions and got no reply.
24 februari 2026
Antwoord van Cleantec
Hello Hasan, very sorry about the delay in response, March is our busiest month and we have a lot of emails to work through. Thanks
Brilliant piece of kit
Brilliant piece of kit delivered quickly and safely. Their prices are also really competitive.
6 maart 2026
Antwoord van Cleantec
Hello,
Thank you for your review, it is very much appreciated and we hope to deal with you again!
Kind regards,
All at Cleantec
Antwoord van Cleantec
Hello,
Thank you for your review, it is very much appreciated and we hope to deal with you again!
Kind regards,
All at Cleantec
Great product
It was great to find the product we needed because our pressure washer is very old.
It was easy to locate on your website, and your delivery was excellent.
2 maart 2026
Antwoord van Cleantec
Hello,
Thank you for your review, it is very much appreciated and we hope to deal with you again!
Kind regards,
All at Cleantec
Antwoord van Cleantec
Hello,
Thank you for your review, it is very much appreciated and we hope to deal with you again!
Kind regards,
All at Cleantec
Antwoord van Cleantec
Hello,
Thank you for your review, it is very much appreciated and we hope to deal with you again!
Kind regards,
All at Cleantec
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