I ordered the straighteners, which also came with a free mini hair dryer and the magical serum so received a really good deal. I originally purchased cloud nines quite sometime ago. I decided to upg... Toon meer
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Lees wat reviewers zeggen
Straighteners are really good. Not impressed with the amount of sales they do, the day after the flash sale when I purchased the straighteners they did another better flash sale. I've since noticed... Toon meer
Bedrijf heeft geantwoord
I purchased my straighteners just under a year ago and recently they stopped heating up They were repaired for me but they just didn’t seem the same so I was given a replacement pair, I am really ha... Toon meer
Really lovely product to look at, light and easy to use. Hair looked amazing, but curls dropped within an hour. Tried a number of times with different products. Just didn’t suit my hair& left it feeli... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
- Haarproductenwinkel
- ook in
- Cosmeticawinkel
- Cosmetische producten leverancier
- Elektronicawinkel
- Reparatie van kleine huishoudelijke apparaten
Over Cloud Nine
Geschreven door het bedrijf
THE KINDER WE ARE TO OUR HAIR, THE STRONGER IT BECOMES.
At Cloud Nine, we maintain your hair's unique strength with kindness. No other styling tools adapt to your hair's specific needs to promote strength, glossiness and long-lasting health. This is the kinder future of hairstyling.
MORE SCIENCE. MORE HEALTH.
From straighteners with 11 heat settings and pressure-reducing Revive Mode® that prevent excessive heat damage, to Sericite®-infused materials that lock in moisture and hairbrushes that minimise breakages, our technology is carefully designed to protect hair every time you style.
SUPERIOR IN QUALITY, DESIGNED IN-HOUSE
Cloud Nine technology is carefully designed to protect hair health with every use. Each styling tool is designed and manufactured in-house to meet the highest standards of performance and longevity.
MORE DURABLE, LESS WASTE.
By creating tools that last, we reduce unnecessary waste and care for the planet. We also offer recycling of our old tools to keep them out of landfill.
Your hair is unique and responds better when styled at its perfect temperature. Our styling tools have customisable temperature controls so you can adjust the way you style to your hair type, reducing the damage caused by excessive heat. We're leading the way and invite everyone to join us in the kinder, future of hairstyling.
Leading 3-Year Warranty
Geschreven door het bedrijf
- Style with the peace of mind
- Cloud Nine products are manufactured to the highest quality standards. In the unlikely event that your product develops a fault, our warranty covers repair or replacement within the guarantee periods.
Cloud Nine Guarantee
45 DAY Money Back Guarantee
If for any reason you wish to return a product that you have recently purchased from cloudninehair.com, your order is covered by our 45-day money back guarantee, excluding personalised products.
Contactgegevens
A2 HornbeamSquare West, HG2 8PA, Harrogate, Verenigd Koninkrijk
- 01423 223327
- info@cloudninehair.com
- www.cloudninehair.com
4,6
Uitstekend
11K reviews
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Antwoord van Cloud Nine
Thank you for your fantastic review! We're so glad to hear that you found our repair service to be efficient and quick. We appreciate your feedback!
Cloud Nine x
Love love love love love love love…
Love love love love love love love these..and many more loves. I wake up looking like a wild woman who has been captured by Magpies and they created a nest. I just take the pro and volumiaer attachment and voila, still wild but the birds have gone.
22 september 2026
Antwoord van Cloud Nine
Thank you Joanne for sharing your 5* review. We're so happy to hear that our product has helped tame your morning hair! It's wonderful to know that you're enjoying the results and feeling more confident. Thank you for sharing your fantastic feedback with us!
Cloud Nine x
Safety concerns
Safety concerns. I love the product and how you can set the temperature. However i do not like that it does not auto switch off
15 september 2026
Antwoord van Cloud Nine
Thank you Jane for sharing your review. We can see you have been in contact with our Customer Experience team who have advised that Contouring Original Iron features a Hibernation Mode that automatically switches off the device after 30 minutes of inactivity for stress-free styling.
Cloud Nine x
Antwoord van Cloud Nine
Thank you for your fantastic 5-star review! We are so pleased to hear that you are happy with our products and that your delivery was very fast.
Cloud Nine x
They are rubbish for the price they…
They are rubbish for the price they dont straighten my hair at all and they vibrate when there on your hair and give you a headache.
21 september 2026
Antwoord van Cloud Nine
Thank you Sharon for sharing your review. We are truly sorry to hear our product did not meet your expectations for straightening and caused discomfort. We can see a member of our Customer Experience team has reached out to assist further.
Cloud Nine x
Antwoord van Cloud Nine
Thank you Clare for sharing your 5* review. We're so happy to hear that your experience with us was quick and easy! We truly appreciate your positive feedback.
Cloud Nine x
I have wanted the hairdryer and…
I have wanted the hairdryer and straighteners set for ages. Finally bought them for the hairdryer not to work. I have emailed and sent a video. But have had no joy with an outcome. I have no hairdryer at the moment so you can imagine I am extremely upset
18 september 2026
Antwoord van Cloud Nine
Thank you Tracy for sharing your review. We are sorry to hear about the issue with your new hairdryer and the frustration this has caused. We understand how upsetting it is to receive a product that doesn't work as expected, especially after looking forward to it. We can see you have been in contact with our Customer Experience team and we are currently awaiting a response.
Cloud Nine x
Easy to order with great free gift
Easy to order with great free gift. Very quick delivery x
18 september 2026
Antwoord van Cloud Nine
Thank you for your fantastic 5-star review! We're so pleased to hear that you found the ordering process easy and that you enjoyed your free gift and quick delivery.
Cloud Nine x
Great company great product
Easy to order and quick delivery plus we have had a lot of issues with hairdryers as my wife has curly hair and they have been cutting out. This one works and gives great results.
11 september 2026
Antwoord van Cloud Nine
We're so glad to hear our hairdryer is working well for your wife's curly hair and providing great results! We appreciate your positive feedback on the easy ordering and quick delivery.
Cloud Nine x
warranty claim
I had a warranty claim. It was dealt with excellently and quickly and new product sent.
18 september 2026
Antwoord van Cloud Nine
We're happy to hear your warranty claim was handled excellently and quickly, and that you received your new product. We appreciate your positive feedback.
Cloud Nine x
Why can't every company and purchase be…
Why can't every company and purchase be as smooth? Totally seamless, ordered one day and delivered the next and at the time I was told they would arrive. Very well packaged too.
18 september 2026
Antwoord van Cloud Nine
Thank you for your wonderful 5-star review! We are absolutely delighted to hear that your experience with us was so smooth and seamless, from ordering to delivery.
Cloud Nine x
Easy to order
Easy to order, delivery on time. Ordered the slim version great product
11 september 2026
Antwoord van Cloud Nine
Thank you for your fantastic 5* review! We're so pleased to hear that you found the ordering process easy and that your delivery arrived on time. We're delighted you love your new slim product!
Cloud Nine x
Great hair product- very powerful 👍🏻
11 september 2026
Antwoord van Cloud Nine
Thank you for your wonderful 5-star review! We are so happy to hear that you are pleased with our hair product and find it very powerful. We appreciate you sharing your positive experience with us.
Cloud Nine x
Lots of information on the website…
Lots of information on the website helped me choose the right product. Great offers. Quick delivery
18 september 2026
Antwoord van Cloud Nine
Thank you for your wonderful 5* review! We're so pleased to hear that the information on our website helped you choose the right product, and that you appreciated our offers and quick delivery.
Cloud Nine x
The ease of choice….amazing range
The ease of choice….amazing range. I chose the wide contour straighteners. Big investment for me, & I have to say I’m 100% impressed with the quality, performance & speedy delivery from Cloud 9. I’m a complete convert now, & have discarded all other hair tools & will slowly replace with premium quality Cloud 9 products! I never leave reviews but this company definitely warrant a true unbiased consumer review!
17 september 2026
Antwoord van Cloud Nine
Thank you for sharing your wonderful 5-star review! We are absolutely thrilled to hear how impressed you are with the quality, performance, and speedy delivery of your wide contour straighteners. It's fantastic to know you're a complete convert and plan to replace your other hair tools with our products. We truly appreciate your unbiased feedback.
Cloud Nine x
contouring irons are great
New contouring irons are great. Arrived quickly and love them. The travel hairdryer has a disappointingly short cable although powerful.
15 september 2026
Antwoord van Cloud Nine
We're so glad you love the contouring irons! We appreciate your feedback regarding the travel hairdryer's cable length and will share it with our team for future improvements.
Cloud Nine x
The on line ordering was very simple
The on line ordering was very simple. Delivery was next day as stated.
8 september 2026
Antwoord van Cloud Nine
Thank you for your wonderful 5-star review! We are so pleased to hear that you found the online ordering process simple and that your delivery arrived promptly as expected. We truly appreciate your positive feedback!
Cloud Nine x
So easy to return my broken…
So easy to return my broken straighteners.within 7 days i had a new set delivered really impressed with the service
17 september 2026
Antwoord van Cloud Nine
Thank you for your fantastic 5-star review! We are so pleased to hear that the return process for your straighteners was easy and that you received a new set so quickly.
Cloud Nine x
Brilliant…absolutely brilliant
Brilliant…absolutely brilliant. Actually had a bit of a problem with the switch on the air shot pro. Phoned them up…which in its self is extraordinary…spoke to a lovely lady…explained the problem…she immediately arranged return, at their cost…on receipt of our despatch receipt they sent a replacement…it arrived the next day. Extraordinary service.
Great product…AMAZING company. Thank You
Stef
17 september 2026
Antwoord van Cloud Nine
Thank you for this wonderful review! We are so pleased to hear about your positive experience with our customer service team and how quickly we were able to resolve the issue with your product. We're delighted you're enjoying your product!
Cloud Nine x
Antwoord van Cloud Nine
We're so glad to hear you had a positive experience with our customer service and care. We appreciate your kind words!
Cloud Nine x
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