Home Renovation Gone Wrong – My Experience with CoCo Constructions and Frank Wouters
I was contacted by CoCo Constructions and Consultancy (KVK 92601251) through Homedeal.nl regarding a home renovation. Over the course of the project, I experienced repeated delays, broken commitments, and significant financial loss.
The renovation, initially expected to take around two months, extended to over eight months—without any significant work being completed. After a substantial upfront payment, the project began with demolition and some foundation work, but progress quickly stalled. The first builder delayed the project due to personal issues (as I was told). The company then replaced him, and I chose to continue, trusting they would resolve the situation.
Unfortunately, the second builder refused to begin work due to unpaid invoices. After further delays and conflicting updates, the renovation resumed briefly but was halted again—once more due to payment issues. I later discovered media reports linking the company’s owner, Frank Wouters, to similar cases. If you're researching, I recommend searching for “Kattenhotel Malafide aannemer” for public coverage.
The company stated they would return funds based on renovation expenses, but no breakdown was ever provided. I sought legal counsel and initiated a formal case. Despite multiple reminders and formal legal notices, the company’s responses have been limited, delayed, and one-sided—consisting mostly of vague promises without any concrete follow-through. No refund has been issued, and no meaningful action has been taken to resolve the matter.
I strongly advise exercising extreme caution when dealing with CoCo Constructions and Consultancy or its representative Frank Wouters. This review reflects my personal experience and opinion. It should not be interpreted as a statement of fact about the company.