Consultiv Utilities Reviews 

I am the owner of a micro business who has been sued by Consultiv Utilities for breach of contract for an electricity supply contract that failed to go live.
Their salesman 'Nathan' contacted me a full eleven months before the expiry of my existing contract. When I pointed out that it was too soon, he made the usual claim that 'now is the best time to secure a good deal' and Act Now! In fact the renewal deals he offered were disappointing, specifically with a very high daily standing charge. When I queried this, I was told that they're all like that, that's as good as it gets. He continued to ring me over the following few weeks each time offering slightly better rates, and always very friendly, using my first name and the usual 'how are you today?' sales patter. At the time my existing contract had been brokered by CU, so I trusted them to find me the best deal, and eventually agreed to accept the contract they'd secured for me.
So with a sigh of relief I forgot about the matter.

Some months later I was contacted by Bionic Ltd, another brokerage I've used in previous years. I explained that they were too late. Ah, no problem, I was told. You can only have one supplier, and whichever deal goes through first is the one you'll have, it might be ours or it might be theirs. And Bionics offer was considerably better - a daily standing charge that was £0.20p less, and an electric unit cost £01.53p lower. All this with one phone call, no constant pestering as with CU.

I hope this review will alert others not to break a contract with this litigious company, who emailed me 2 months after the event, aggressively demanding £750 + VAT. CU's declared lost commission on the deal was £550, but £750 is the flat 'per meter' fee. Having taken legal advice, I decided to pay up or risk escalation and even more expense. However, if this happens to you, I suggest kick the can down the road, then plead poverty and negotiate. I finally paid them £500 + VAT.

An expensive lesson learned the hard way; I find it strange that CU have secured such a high star rating on this site, and would certainly question the provenance of these glowing reviews. If I could have left a no-star review I would have, and I look forward to reading their response to this review. They always have an answer don't they?

Paul ensures he finds out what is important to the customer and keeps in regular touch. If there are questions or queries, he is able to answer these, before any issues arise.

We used Consultiv to arrange our energy contracts for our charity. Craig O'Neill and Jon Malcolm have been exceptionally helpful, patient and understanding and they respond quickly to all emails as if we are their biggest client. They made switching suppliers incredibly easy and achieved us a saving as a result.

Nathan Huston & Dave Palmer were both very helpful in sorting out our new contract and making sure we were happy with everything. They managed to get us a good deal and helped with any questions we had. The whole process was easy and they were polite/friendly. I would not hesitate to recommend.

We’ve had the pleasure of working with Consultiv Utilities, and I can honestly say the experience has been nothing short of exceptional. A special thanks goes out to Joe Taylor and Craig Devaney, whose drive, professionalism, and dedication have been exactly what we needed.

Their efforts have played a key role in helping us navigate and resolve a number of ongoing issues with our energy suppliers. From the outset, they demonstrated a clear understanding of our needs and provided tailored support that made a real difference. Their proactive approach and deep industry knowledge helped streamline our processes and gave us peace of mind in an area that had previously caused a lot of headaches.

It’s rare to come across a team so committed to client satisfaction. Joe and Craig’s involvement has added real value to our business, and we look forward to continuing the partnership with Consultiv Utilities.

Highly recommended!

Paul was really helpful and friendly, and not only did he help us save money on our Electricity bills he made sure the transition from one Company to another was smooth.

Louise Donaldson was so helpful throughout the whole process of getting us a good deal on our utilities. She was always cheerful and listened when I explained what we needed. We were trying to secure a good price at a time when the market was going up dramatically, but Louise and Dimitri got us a competitive price for another three years. Thanks team for your hard work.

Conscientious provider, works hard for clients to ensure the best deal. Helps to resolve issues between their client and providers, they act on behalf of their client by owning the problem and being tenacious in getting the right outcome. In a world where big utilities giants have all the power - working with a company like Consultiv Utilities as been invaluable for my small business.

Pam has been an absolute superstar! We recently moved offices and Pam has made the whole process of moving all of our utilities so easy. Thank you so much!

Devon was very informative about the product and procedure from the outset. A pleasure to have a conversation with and answered any questions thoroughly and professionally. A straightforward experience for a change!

Jeri was very helpful and easy to work with on this project a very nice lady.

Having responded to an outreach email from Devon Carr, we decided to give Consultiv a try. Very refreshing to deal with, quick responses, timely information and Devon has been simply wonderful as our advisor.

Have now signed a new deal and very happy with the process and how quick it was. Thanks Devon, you're a diamond.

Aidan Angus has been arranging contracts for gas and electricity for Methodist churches in Manchester for three years now and we have been delighted with the straightforward arrangements and the good prices he finds for us. He understands how our systems work and couldn't be more helpful. We're happy to work with him!

Aidan Angus has always and forever been extremely kind and helpful! I have a business in which he helps me get the best prices for me and my tenants for the last 4/5 years!
100% recommend this company and especially the lovely Aidan.

Thank you!!

We switched to Consultiv Utilities after an outreach email landed and straight away we knew that they were going to be good.

Quick responses, accurate information and a seamless handover all put together by Andrew Dawson who was thoroughly professional throughout.

Highly recommended.

All the work has been done for me, which is great, All I had to do was to make a decision with the costings we were given and to sign the forms! Can highly recommend this company & Bryan also!

I cannot thank Tom Davies enough for his outstanding support. He has been absolutely fantastic, consistently going above and beyond to help navigate changes in supply while providing exceptional service. His dedication and professionalism have made a real difference, and I wholeheartedly recommend his expertise!

Used Paul and team at a couple of different companies, provide good value for money & savings. Paul & co provide great service and communication throughout.

Michael Grievs and Sam Butcher managed to sort out an issue we had not been able to do for months. Great guys who certainly know there stuff. Thanks for everything.