Consultiv Utilities Reviews 

626
•
TrustScore 5 uit 5

4,8

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Beoordeeld met 5 van de 5 sterren

I cannot recommend Kyle Robertson and Andrew Dawson enough, they have helped us sort a new contract for our electricity which is way better than we expected. We will be asking for them to look into o... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Big thanks to Amy Metcalf and Rachael Simpkin who went out of their way to help with a tricky situation. Contracts secured for the next 4 years. Would thoroughly recommend.

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Craig Devaney basically, from start to finish he has been a pleasure to deal with - not only for this renewal but the previous one too. Listens, acts, does what he says he will do - so what more could... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

We have been a customer of Consultiv Utilities for many years our account manager Beth Maley has always got us the best deals available on the open markets and over the years has saved our business... Toon meer

Bedrijf heeft geantwoord

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4,8

Uitstekend

TrustScore 5 uit 5

626 reviews

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4,8

Alle reviews

(626)

141 reviews in de afgelopen 12 maanden

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Beoordeeld met 5 van de 5 sterren

Excellent customer service

I found dealing with Caitlyn a pleasure. She is very knowledgable and vigilant, she always called me back when she missed calls and basically was exceptionally helpful in dealing with any special request or queries.Also I was not pressurised in any way to use their services and I would have hesitation in recommending Consultive Utilities as your energy broker.

3 februari 2026
Review zonder uitnodiging
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Antwoord van Consultiv Utilities

Hi Nigel,

Thank you so much for your wonderful feedback. We’re delighted to hear that Caitlyn was such a pleasure to deal with and provided the knowledge, support and attention you needed throughout the process.

It’s great to know that she was always on hand to help with your queries and special requests. We’ll be sure to pass your kind words on to Caitlyn.

Thank you for your recommendation and for choosing Consultiv Utilities!

Kind Regards, The Consultiv Team :)

Beoordeeld met 5 van de 5 sterren

Michael jeynes helped me great with…

Michael jeynes helped me great with energy and waste contracts would definitely recommend consulting utilities to help great deals

8 september 2026
Review zonder uitnodiging
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Antwoord van Consultiv Utilities

Hi Diane,

Thank you so much for your fantastic feedback. We’re delighted to hear that Michael was able to provide great support with your energy and waste contracts.

We really appreciate your recommendation and will be sure to pass your kind words on to Michael. Thank you for choosing Consultiv Utilities!

Kind Regards, The Consultiv Team :)

Beoordeeld met 5 van de 5 sterren

Jayson Collier at Consultiv has worked…

Jayson Collier at Consultiv has worked with us for a few years now and I wold highly recommend their service for assisting with energy contracts

8 september 2026
Review zonder uitnodiging
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Antwoord van Consultiv Utilities

Hi there,

Thank you so much for your continued support and for taking the time to leave such great feedback. We’re delighted to hear that Jayson has provided such a helpful service over the years.

We really appreciate your recommendation and will be sure to pass your kind words on to Jayson. Thank you for choosing Consultiv Utilities!

Kind Regards, The Consultiv Team :)

Beoordeeld met 5 van de 5 sterren

Excellent knowledge and support

An excellent company to deal with. They have supported us in securing contracts with suppliers and continued that support after the contract has been signed. Steve Boston looks after our account and he in particular has left me feeling very satisfied with the service. He has had a very large input and this has been greatly received, even when i have had a headache...over some of the more confusing aspects of the contracts.

8 september 2026
Review zonder uitnodiging
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Antwoord van Consultiv Utilities

Hi there,

Thank you so much for your fantastic feedback. We’re delighted to hear that you’ve received excellent support from Consultiv Utilities both during the contract process and afterwards.

It’s especially great to hear that Steve has been such a valuable support. We’ll be sure to pass your kind words on to him!

Thank you for choosing Consultiv Utilities and for your continued trust in our service.

Kind Regards, The Consultiv Team :)

Beoordeeld met 5 van de 5 sterren

Have dealt with Alan Parkin for a…

Have dealt with Alan Parkin for a number of years and he takes away the stress of sorting our company utilities. Great service.

8 september 2026
Review zonder uitnodiging
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Antwoord van Consultiv Utilities

Hi Jan,

Thank you for your continued support and for taking the time to leave such great feedback. We’re delighted to hear that Alan has made managing your company utilities stress-free over the years.

We’ll be sure to pass your kind words on to Alan. It’s fantastic to know you’re receiving a great service from Consultiv Utilities!

Kind Regards, The Consultiv Team :)

Beoordeeld met 5 van de 5 sterren

Highly Recommended

From the very beginning of the process through to completion Consultiv Utilities have been nothing but totally professional.

Caitlyn (our Account Manager) has been a fantastic source of knowledge and support, and any queries or concerns I may have had she has quickly and efficiently resolved.

I would have no hesitation in discussing any future needs and requirements with Caitlyn and Craig (Senior Procurement Analyst). Craig has also been very helpful and supportive and both have an obvious wide knowledge of the markets and an eye on the ball.

12 augustus 2026
Review zonder uitnodiging
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Antwoord van Consultiv Utilities

Hi Paul,

Thank you so much for taking the time to leave such detailed and positive feedback. We’re delighted to hear that you’ve experienced a professional and supportive service from start to finish.

It’s fantastic to hear that Caitlyn has been such a valuable source of knowledge and has been able to resolve your queries quickly and efficiently. We’re also pleased that Craig has provided the same level of support throughout the process.

We’ll be sure to pass your kind words on to Caitlyn and Craig. We really appreciate your trust in Consultiv Utilities and look forward to supporting you with any future requirements.

Kind Regards, The Consultiv Team :)

Beoordeeld met 5 van de 5 sterren

Thank you to James Chipp who went out…

Thank you to James Chipp who went out of his way to explain things so well, and set out the options for us to consider. Great service

8 september 2026
Review zonder uitnodiging
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Antwoord van Consultiv Utilities

Hi,

Thank you so much for your lovely feedback. We’re delighted to hear that James took the time to explain everything clearly and provide you with the options you needed to make an informed decision.

We’ll be sure to pass your kind words on to James. Thank you for choosing Consultiv Utilities!

Kind Regards, The Consultiv Team :)

Beoordeeld met 5 van de 5 sterren

we have used Consultiv Utilities for a…

we have used Consultiv Utilities for a good few years now and have always found Beth Maley really helpful and easy to deal with. We wouldn't hesitate to recommend them.

8 september 2026
Review zonder uitnodiging
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Antwoord van Consultiv Utilities

Hi there,

Thank you so much for your continued support over the years and for taking the time to leave such lovely feedback. We’re delighted to hear that Beth has always been helpful and easy to deal with.

We really appreciate your recommendation and will be sure to pass your kind comments on to Beth!

Kind Regards, The Consultiv Team :)

Beoordeeld met 5 van de 5 sterren

Helpful account manager

Consultiv have made sorting out our utilities really straight-foward. Our assigned account manager, Beth Maley, has been really helpful in aligning all our contracts and getting us the best deals. The contact from Beth is just right - not too frequent, but reminding us when contracts are coming up for renewal or a better deal may be had.

8 september 2026
Review zonder uitnodiging
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Antwoord van Consultiv Utilities

Hi Jerry,

Thank you for taking the time to share such fantastic feedback. We’re delighted to hear that Beth has made managing your utilities straightforward and has been able to help align all your contracts.

It’s also great to hear that you value the level of contact from Beth. We always aim to keep our support helpful and timely without being intrusive.

We’ll be sure to pass your kind comments on to Beth, and thank you for choosing Consultiv Utilities!

Kind Regards, The Consultiv Team :)

Beoordeeld met 5 van de 5 sterren

Great Company, great staff. Very helpful

We've received great support from James at Consultiv Utilites over the last four years. We've renewed twice in this time and James' professionalism has really helped us in difficult times.

8 september 2026
Review zonder uitnodiging
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Antwoord van Consultiv Utilities

Hi Joe,

Thank you so much for your kind words and continued support over the past four years. It’s fantastic to hear that James has been able to provide the professionalism and support you’ve needed, particularly during challenging times.

We really appreciate you choosing Consultiv Utilities and renewing with us twice. We’ll be sure to pass your lovely feedback on to James!

Kind Regards, The Consultiv Team :)

Beoordeeld met 5 van de 5 sterren

Great helpful customer service

Great helpful customer service

17 augustus 2026
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Antwoord van Consultiv Utilities

Hi Carly,

Thank you so much for your lovely feedback! We’re really glad you found our customer service helpful. 😊

Kind Regards, The Consultiv Team :)

Beoordeeld met 5 van de 5 sterren

Jayson C has been brilliant

Jayson C has been brilliant, very responsive - picking up my supplier queries well out of regular hours.

25 augustus 2026
Review zonder uitnodiging
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Antwoord van Consultiv Utilities

Hi there,

Thank you so much for your kind words! We’re delighted to hear that Jayson has been able to provide such responsive and helpful support. We really appreciate your feedback and are always happy to go the extra mile for our customers!

Kind Regards, The Consultiv Team :)

Beoordeeld met 5 van de 5 sterren

Highly Recommend

I'm really happy to have worked with Jayson for a number of years now. From helping me understand the energy sector to saving me thousands of pounds, I couldn't recommend him enough!

25 augustus 2026
Review zonder uitnodiging
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Antwoord van Consultiv Utilities

Hi Tom,

Thank you so much for the fantastic review! It’s been a pleasure working with you over the years, and we’re delighted to have been able to support you with your energy needs. Your continued trust and recommendation mean a great deal to us. We look forward to working with you for many more years to come!

Kind Regards,
The Consultiv Team :)

Beoordeeld met 5 van de 5 sterren

Top Service

After mentioning my predicament from a phone call Kirsty went out of her way to help. Although I'm tied in. This didn't stop Kirsty from going out of her way to help. Kirsty has secured me a great deal on Gas. I will be using Consultivutilities again at the earliest opportunity as long as Kirsty is there.

7 augustus 2026
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Antwoord van Consultiv Utilities

Good Afternoon Mr Reed,
Thank you for taking the time to leave such a wonderful review.

We're delighted to hear about your positive experience with Kirsty. Providing exceptional customer service is at the heart of what we do, and it's fantastic to know that, despite the challenges of being tied into a contract, Kirsty was able to go above and beyond to help find a solution that worked for you.

We'll be sure to pass on your kind words to Kirsty, who will be thrilled to hear that her dedication and hard work helped secure you a great gas deal. Feedback like yours is greatly appreciated and serves as a reminder of the difference our team can make.

Thank you for choosing Consultiv Utilities. We look forward to assisting you again in the future and continuing to provide the high level of service you've come to expect.

Kind regards,

The Consultiv Utilities Team

Beoordeeld met 5 van de 5 sterren

Staff are very proactive and friendly

Staff are very proactive and friendly. They get new agreements and problems sorted quickly.

7 augustus 2026
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Antwoord van Consultiv Utilities

Hi Neil,

Thank you for your kind feedback. We’re delighted to hear that our team has been proactive, friendly, and efficient in resolving any issues and assisting with your requirements. We really appreciate your feedback and look forward to continuing to provide you with a high level of service.

Kind Regards, The Consultiv Team :)

Beoordeeld met 5 van de 5 sterren

Crosss Way church

james was veryhelpful and patient... and then secured us a god deal

12 februari 2026
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Antwoord van Consultiv Utilities

Hi Gwyn,

Thank you for your kind feedback. We’re delighted to hear that James was helpful and patient throughout the process. We really appreciate you taking the time to share your experience!

Kind Regards, The Consultiv Team :)

Beoordeeld met 5 van de 5 sterren

I am the Treasurer for a small…

I am the Treasurer for a small community centre in Newcastle, and Consultiv Utilities have been sorting out our energy supplier for quite a few years now.

I've dealt with the same representative in all that time, Amanda, and she's been getting great deals for us over long duration contracts which keep our costs down for years at a time.

These are arranged a couple of years in advance. Amanda, for example, has sorted out a new contract for us starting in 2028 and taking us up to 2033.

Everything is done over the phone and contacts are viewed and signed via email and the docusign app, making the whole process so easy.

I would highly recommend this company, and will continue to use Amanda's expertise in the future.

6 augustus 2026
Review zonder uitnodiging
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Antwoord van Consultiv Utilities

Hi Andrew,

Thank you for taking the time to share such detailed and positive feedback. We’re delighted to hear that Amanda has consistently provided excellent service and has made the whole process straightforward and convenient.

We greatly value your continued trust in Consultiv Utilities and your long-standing relationship with Amanda. It’s wonderful to know that you would recommend our services and that you plan to continue working with Amanda in the future.

Thank you again for your kind words and continued support!

Kind Regards, The Consultiv Team :)

Beoordeeld met 1 van de 5 sterren

Very Bad Liars

I have been told by Chris many times over the phone that any broker fees will be paid by the energy company supplier and certainly not by me, just to find out completely the opposite. The company will charge you all the fees they asked for. Don’t recommend this company at all.

1 augustus 2026
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Antwoord van Consultiv Utilities

Good afternoon,

We're sorry to hear that you're dissatisfied with the service you've received.

Having reviewed your account, we can see that your contracts were only agreed on 21 July, so we'd like to better understand what has led to your experience. Could you please email us at info@consultivutilities.com with more details about your concerns? This will allow us to investigate the matter thoroughly and work towards a resolution.

We appreciate your feedback and look forward to hearing from you.

Beoordeeld met 1 van de 5 sterren

Don't know we've been asked to give a review!!

We don't who you are or why you are asking somebody who left the Bowling Club months ago

3 augustus 2026
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Antwoord van Consultiv Utilities

Hi there,

Thank you for your feedback, we completely understand your confusion. The email was sent in error as part of a marketing campaign. We apologise for the confusion and any inconvenience caused, and we appreciate you bringing this to our attention.

Kind Regards.

Beoordeeld met 5 van de 5 sterren

No fuss

No fuss
good results
bobby knows hos stuff

31 juli 2026
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Antwoord van Consultiv Utilities

Hi David,
Thanks so much for the great feedback! We really appreciate it. We're glad you had a straightforward experience and got the results you were looking for. We'll be sure to pass your kind words on to Bobby!
kind regards
The Consultiv Team

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