Thrilled with our new Hilcot oak dining chairs which were delivered today. The delivery was great & Earle & his mate were very helpful & efficient & took all the packaging. Process was seamless from o... Toon meer
Bedrijf heeft geantwoord
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This company sells furniture which has become rather iconic. The style is very attractive indeed and I have long since coveted the beds I bought. Their carriers were fantastic and simply first rate.
I spoke to two lovely sales assistants (I didn’t catch their names!) who listened to what I wanted, but also encouraged me to walk around the shop and use the samples of sofa fabric to explore differe... Toon meer
A long wait for this item, paid in full in June and delivered today. This was to match previous bedroom furniture. I would suggest on long delivery items just 50% should be paid. It is a lovely p... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
We make timeless, rural classics for people whose hearts are in the country. Our furniture and everything we do is inspired by our roots; The Cotswolds.
Who are The Cotswold Company?
Geschreven door het bedrijf
- Beautiful Products
- Everything with The Cotswold Company name on it is thoughtfully designed, carefully crafted and built to last. From British-made upholstery, the highest quality dining tables, wardrobes and storage solutions to our extensive range of home accessories.
- A responsible business
- We’re reducing our waste, energy use and carbon footprint business-wide, wherever we can. And we’re committed to doing better and better each and every year ahead.
- Quality you can trust
- Since our beginning, we've prided ourselves in combining traditional techniques, modern innovation and the finest materials to bring you our Signature Cotswold Quality. Something which remains the same, today.
Contactgegevens
Northgate Street 12, BA1 5AS, Bath, England, Verenigd Koninkrijk
- 01225 965805
4,8
Uitstekend
258 reviews
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Delivery Service
Rich and Daz arrived on time and were polite and courteous during the delivery. They did a brilliant job building the wardrobe right where we wanted it and gave advice on how to look after it and the 7 drawer chest that came with it.
Thank you!
29 april 2026
Review zonder uitnodiging
Antwoord van The Cotswold Company - Bath
Good afternoon Chris Moore,
We appreciate you sharing your positive delivery experience. We're happy to hear that the team was punctual, polite, and helpful in building the wardrobe and offering care advice. Thank you!
Best wishes,
Jessica Sculfor
Executive Complaints Advisor
Very knowledgeable and helpful staff in…
Very knowledgeable and helpful staff in store. Delivery time was slightly quicker than quoted. Earle and Mark were great bringing the sofas in and checking them over with us. Very good delivery team. Very happy with the sofas - excellent quality.
29 april 2026
Review zonder uitnodiging
Antwoord van The Cotswold Company - Bath
Good afternoon Thomas,
We appreciate your feedback and are happy to hear that our staff were knowledgeable and helpful. It's great that the delivery team was efficient and you are pleased with your sofas' quality.
Best wishes,
Jessica Sculfor
Executive Complaints Advisor
Kate was really helpful and spent…
Kate was really helpful and spent considerable time with us,which enabled us to make decisions and place two orders.
The furniture on display was exceptionally good.
28 april 2026
Review zonder uitnodiging
Antwoord van The Cotswold Company - Bath
Good afternoon Richard Sibley,
We appreciate you sharing your experience. We're happy to hear that our team member was helpful and that you were able to place your orders. It's great you liked our furniture!
Best wishes,
Jessica Sculfor
Executive Complaints Advisor
Great from start to finish
We visited the Bath store as wanted to see the furniture before purchasing. Great experience, very helpful and accommodating. Excellent updates on expected delivery times and it was delivered sooner than originally informed. Charlie and Kyle J came to deliver and build the furniture. They were quick and efficient and very accommodating when we weren’t quite sure where to have the wardrobe.
We returned one item as it wouldn’t fit and we were swiftly contacted to arrange refund.
22 april 2026
Review zonder uitnodiging
Recently ordered from Cotswold…
Recently ordered from Cotswold Furniture company and from ordering to delivery the whole process was easy with regular delivery updates. Delivery was on time and the delivery guy Gary was really good. Had the bed up in no time and on his own.
24 april 2026
Review zonder uitnodiging
excellent and polite service
Gary and Mike were polite, professional, efficient and quick, Perfect delivery!
24 april 2026
Review zonder uitnodiging
Charlie and Kyle J did a great job in…
Charlie and Kyle J did a great job in delivering a king size bed to a room with really awkward access. They were friendly and got the job done quickly.
23 april 2026
Review zonder uitnodiging
Excellent delivery efficient and polite
Very good advice in the Bath store. Very helpful. The delivery was right on time. They were very efficient and polite. I am impressed with the quality of the furniture
23 april 2026
Review zonder uitnodiging
Another delivery by Siu-Pai and Mark…
Another delivery by Siu-Pai and Mark completed on time and efficiently. Slight blemish on the wardrobe but we can live with it.
20 april 2026
Review zonder uitnodiging
Excellent service and product
Excellent service and product. Great delivery service with Matt H and Simon K.
15 april 2026
Review zonder uitnodiging
From Ordering in the shop to perfect…
From Ordering in the shop to perfect delivery by Gary and Jake.
20 april 2026
Review zonder uitnodiging
Great experience
Ian & Lucas were 5 stars, as is the Cotswold Company.
Thanks for a seamless and enjoyable experience
16 april 2026
Review zonder uitnodiging
Ian and Lucas very helpful delivery…
Ian and Lucas very helpful delivery crew 5 star
16 april 2026
Review zonder uitnodiging
Excellent customer service and quality…
Excellent customer service and quality furniture
I had a problem and the Bath store explained how it would be sorted
8 maart 2026
Excellent company & service
From the ordering process through to delivery, the communication was excellent. A special mention to very friendly & courteous delivery staff of Moh H & Simon K.
15 april 2026
Review zonder uitnodiging
An excellent service and highly recommended
Gary and Mike B arrived within the time frame I had been given and updated me with a more precise time once they were on their way to my property. They checked out where the furniture was going upon arrival and then carried it carefully upstairs before unpacking and assembling the larger items. They then took up the already assembled items and arranged the furniture in the layout I had requested. I was very pleased with the end result.
Gary and Mike were efficient and polite and took away all the packaging and waste with them. All in all an excellent service and highly recommended.
15 april 2026
Review zonder uitnodiging
Friendly and helpful service
Our assistant Christina and the team at the Bath showroom were super helpful, both with navigating the extensive range and options as well as building and expediting our multiple orders. There really is no substitute for the personal touch you get shopping on the high street! Many thanks!
2 april 2026
Review zonder uitnodiging
Order No 6631913
Order No 6631913. Charlie and Ian were delivering some furniture including a chest of drawers to our 4th floor flat. Unfortunately the lift had unexpectedly broken down but they valiantly got all the furniture up the stairs. The chest of drawers was rather heavy and they would have been within their rights to decide not to deliver the order. Please convey our thanks to Charlie and Ian
13 april 2026
Review zonder uitnodiging
Antwoord van The Cotswold Company - Bath
Good afternoon Sue,
We appreciate you taking the time to share your delivery experience. We're happy to hear that the delivery team persevered despite the unexpected lift breakdown and successfully delivered your furniture to your flat. We will certainly pass along your gratitude to them.
Best wishes,
Jessica Sculfor
Executive Complaints Advisor
Good CHD delivery
Delivery of the Chester desk was on time this morning with notification updates before and on the day. Charlie & Ian (CHD) managed to park despite new road disruption today, assembled the desk in position to my daughter's satisfaction and the fudge was a very welcome surprise, thank you.
13 april 2026
Review zonder uitnodiging
Antwoord van The Cotswold Company - Bath
Good afternoon Bathmum,
We appreciate your feedback. We're happy the Chester desk delivery was on time with helpful notifications. We're also glad the team managed the parking challenges and assembled the desk to your daughter's satisfaction. The fudge surprise is a bonus!
Best wishes,
Jessica Sculfor
Executive Complaints Advisor
Beautiful cabinet
Antony P and Anthony L. Delivered a beautiful display cabinet for me on 10th April
Order 662487
Care was taken on the delivery and respect shown to me.
Thrilled with the cabinet for the quality and style, beautiful.
10 april 2026
Review zonder uitnodiging
Antwoord van The Cotswold Company - Bath
Good afternoon Susanne,
We're happy to hear that you are thrilled with the delivered display cabinet. We appreciate your positive feedback regarding the care taken with your delivery and the respect shown to you.
Best wishes,
Jessica Sculfor
Executive Complaints Advisor
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