The Cotswold Company - Knutsford Reviews 

Absolutely stunning showroom. Everything that i imagined and more.
Wonderful friendly staff.
It was such a joy to visit.
I have bought many furniture items from this company so have always been a big fan.

What a fabulous place lovely staff Sylvia was very helpful super friendly and nice to chat to. The building is phenomenal and the perfect setting for the amazing products Cotswold sell great experience thank you :)

Extremely helpful staff a pleasure to visit the store

Rug ordered on line but wasn’t suitable. Customer service and staff in store very helpful with the return and refund .Other purchases made in store are good quality

Really great service in the Knutsford store. Joanne helped us choose an extending table including taking us round the store going through the options.

The store itself is beautiful. We have had lots of items from C.C and always loved them.

We bought new furniture for our bedroom and from start to finish Cotswold Company have been superb. The showroom staff in Knutsford are friendly and very willing to assist, and any small issues we had were quickly and efficiently dealt with by their customer services team. No hanging on the phone waiting for it to be answered just quick, friendly and efficient service. The quality of the furniture is first class. I would whole heartedly recommend this company.

The staff were very helpful and friendly. It's a lovely shop.

Great service by the new team in Knutsford. The team were knowledgeable about the products and were able to complete the set of our new bedding. They couldn't do enough for us! Very happy with the products purchased and enjoy them every night :-)

Superb from start to finish .
The delivery guys were amazing in every way . Very polite , very clean and respecting of my property . Cannot fault in any way and highly recommend 100%.

Went into the Knutsford store to see the furniture before buying - the staff were very helpful.
We came home and ordered online. Everything arrived on time and in perfect condition. The guys who delivered were very helpful.

Easy website and professional order process. Delivery prompt and kept informed throughout.

Quick delivery.
Delivery men courteous and respectful of my home.
Very pleased with the quality of the furniture.

Brilliant building. We loved all of the furniture on offer.

We were served by a great guy called Brian. He showed us all that was on offer and was really friendly and accommodating throughout.

Brilliant store. The staff are so friendly and were even helping me with details of the carpet in their showroom as it is the same one I wanted for my home!

Shopping at the Cotswold store was fun, delivery with assembly was efficient, and the furniture has lived up to our expectations. The only snag we have found so far is that the large drawers in the seven drawer chest can be stiff to open; we will wax them.

Fabulous shop in fabulous building. Lovely staff

We bought wardrobes and a large kitchen dresser from Knutsford Cotswolds Furniture
The items arrived on time 2-3 days later
Fred and Abel delivered, set up and fixed our furniture in place. What wonderful, professional and thoughtful gentleman. Very tidy and efficient. Can’t Thank them enough

Sadly our experience with Cotswold was disappointing.
We wanted a good sofa and Cotswold seemed likely to be able to meet our requirements. We ordered our sofa from the Knutsford branch and awaited delivery which was to be approximately 12 weeks later.
The guys who brought the sofa seemed to be in a big hurry. They were anxious to get the sofa inside without any apparent thought to care. They banged our door frame on the way in and then whilst putting the sofa into place they caused a deep groove to be made in our laminated floor. This happened because the sofa had clearly been dropped during carriage, breaking the protective legs.
Cotswold accepted liability but a few days later made an offer of compensation which was derisory and took no account of what it would cost to remedy the damage. After further correspondence we agreed on a sum which was 3 times the initial offer.
We hoped that the matter would soon be over.
A few days later a representative from the Knutsford branch telephoned and took my Bank Details with a view to making a transfer. Two weeks later I had to email to chase the matter as no monies had been received. I was telephoned again by a representative from the Knutsford branch who once more asked for my Bank Details. I pointed out that they already had them and she claimed that it had been Cotswold HQ who had rung previously. A quick check of my phone records proved that it was indeed Knutsford who had called previously.
The representative said that she would look into this and finally monies have been received.
This was irritating and stressful and not the experience we had hoped for when we chose Cotswold,

We came in specifically to look at a chest of drawers, the store looks beautiful, loved the room sets. The staff were lovely and very helpful, it was a cold wet day and they had just had their new coffee machine fitted and we were the first to try it! Delicious, but no decaf 😔Kate helped us with our order and was brilliant.

Very pleased with our new bedroom furniture, top quality, top service from the minute we walked into the Knutsford showroom to when the very friendly and helpful Mendez & Abel just delivered and fitted everything. Good job lads, you are a credit to your employer.