Jenna in the Marlow store provided us with excellent customer service. She listened to my angst over pendant lights and colur matching and suggested ordering them - with the added comfort that I could... Toon meer
Bedrijf heeft geantwoord
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Jenna in the Marlow store provided us with excellent customer service. She listened to my angst over pendant lights and colur matching and suggested ordering them - with the added comfort that I could... Toon meer
Bedrijf heeft geantwoord
Pauline and Libby at the Marlow store were very helpful and knowledgeable about all aspect of our order and did not rush any decisions. A pleasure shopping in this store as part of renovating my bedr... Toon meer
Bedrijf heeft geantwoord
The store has a lovely atmosphere and is well laid out. The staff were very helpful, although the queue was quite long with people buying soft furnishings. I ordered bedroom furniture. Is it possibl... Toon meer
We returned to the shop in Marlow, having previously visited to view the range of furniture. This time we were ready to firm up our ideas and place an order. Jenna Ainsley answered our questions an... Toon meer
Bedrijf heeft geantwoord
We make timeless, rural classics for people whose hearts are in the country. Our furniture and everything we do is inspired by our roots; The Cotswolds.
Geschreven door het bedrijf

High Street 7, SL7, Marlow, England, Verenigd Koninkrijk
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Very happy with the service from Cotswold. The delivery men were brilliant!
We returned to the shop in Marlow, having previously visited to view the range of furniture.
This time we were ready to firm up our ideas and place an order. Jenna Ainsley answered our questions and was very helpful with expert advice.
Jenna helped us place 3 orders to receive the items which were in-stock first, then sofas with a longer lead-time second and lastly bathroom items that were new to the range.
We'd looked at other furniture manufacturers that were similar in design and cost - but Cotswolds' quality and workmanship was by far the best.

Antwoord van The Cotswold Company - Marlow
Libby was very helpful but not pushy
Confirmed every step of the way
If I had a query and didn’t know went out of her way to follow it up
Came away with exactly what we wanted

Antwoord van The Cotswold Company - Marlow
The shop experience was excellent and the staff really helpful. The shop was beautifully laid out and easy to find all the furniture examples I needed.
Good products and friendly service
Never visited The Cotswold Company before online but found it to be a really enjoyable experience and the bedroom furniture I have purchased seems to be of the highest quality I shall definitely visit the online sight again, the young lady who took my order was very helpful and professional. V.sedgwick
Very helpful staff. We had requested some information which they promptly emailed.
We have bought chairs, a table, a sideboard and then more chairs. All very attractive and excellent quality. The service through the Marlow shop has been excellent and delivery has been perfect too. Highly recommend.
Delivery was great / such helpful drivers who helped me to place the new furniture perfectly
Tapiwa and Tochi were great ! Thank you
One item was damaged on arrival
Quickly sorted and a new item on the way to replace it
Imogen at the marlow store was brilliant !
Great service
We ordered a kitchen larder from Cotswold Company and from beginning to end including the delivery we had nothing but first class service from all involved. The delivery team Matt.D and Ian were so lovely, kind friendly and could not have been nice and more helpful in getting the large boxes into my home which they did very efficiently. Thank you!!! Order No. 6506770
Incredibly friendly and helpful staff who really gave the impression that their customers are important. I had a minor issue with the delivery firm in advance of the date. I contacted Cotswold and they immediately resolved it, confirming the resolution by phone and email.
My only slight issue was that the confirmation email I got upon completing the order and arranging next day delivery, was the statement saying the sofa was out of stock and there would be a 5 or 6 week wait! I assumed this was a stock reply, but it was concerning for a while.
This is the second time that we have purchased through the Cotswold Company this calendar year!
Heidi was excellent with our first purchase a Chantilly Bed.
Justin was exceptional with our second purchase Simply Cotswold furniture set.
We have been very impressed with the customet service, quality of the furniture, the delivery and the ease to assemble the parts of the furniture that need assembling.
I would definitely recommend the Cotswold Company for quality sturdy furniture!

Antwoord van The Cotswold Company - Marlow
Very helpful and friendly staff and I bought what I wanted!
All the staff were incredibly helpful with advice and guidance over the phone and in person at the store. They helped me out to the car with my good too.
I visited the shop a few weeks ago to view the Camille coffee table. A young lady from the staff was very helpful during my visit and even provided a wood sample to assist with my decision. The furniture is of excellent quality relative to its price.
My partner and I decided to purchase the elegant table, and we are looking forward to its delivery. Overall, it was a very positive experience.
Great service and delivery
Ian and Bryant were efficient and cheerful
My ref 6491561.
I recommend them and the company-lovely table.

Antwoord van The Cotswold Company - Marlow
Liza Jacko was very friendly and helpful, my phone order was sorted in no time and payment was made very easy too. Love this shop!

Antwoord van The Cotswold Company - Marlow
Very nice helpful staff on the Saturday and the Sunday when we visited Marlow shop
Very impressed with the delivery service we received from Cotswold.
Joey & Anthony were helpful, efficient and well presented. I was given a 3 hour time slot but was notified 15 minutes in advance.
The store and delivery guys couldn't be more accommodating if they tried, would definitely use again.

Antwoord van The Cotswold Company - Marlow
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