The Cotswold Company - Marlow Reviews 

108
•
TrustScore 5 uit 5

4,8

High Street 7, SL7 Marlow, England, GB

•

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Beoordeeld met 5 van de 5 sterren

Jenna in the Marlow store provided us with excellent customer service. She listened to my angst over pendant lights and colur matching and suggested ordering them - with the added comfort that I could... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Pauline and Libby at the Marlow store were very helpful and knowledgeable about all aspect of our order and did not rush any decisions. A pleasure shopping in this store as part of renovating my bedr... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 4 van de 5 sterren

The store has a lovely atmosphere and is well laid out. The staff were very helpful, although the queue was quite long with people buying soft furnishings. I ordered bedroom furniture. Is it possibl... Toon meer

Beoordeeld met 5 van de 5 sterren

We returned to the shop in Marlow, having previously visited to view the range of furniture. This time we were ready to firm up our ideas and place an order. Jenna Ainsley answered our questions an... Toon meer

Bedrijf heeft geantwoord


Bedrijfsgegevens

  1. Slaapkamermeubilair winkel
  2. ook in
  3. Meubelwinkel
  4. Woonkamermeubilairwinkel

Geschreven door het bedrijf

We make timeless, rural classics for people whose hearts are in the country. Our furniture and everything we do is inspired by our roots; The Cotswolds.

Who are The Cotswold Company?

Geschreven door het bedrijf

Beautiful Products
Everything with The Cotswold Company name on it is thoughtfully designed, carefully crafted and built to last. From British-made upholstery, the highest quality dining tables, wardrobes and storage solutions to our extensive range of home accessories.
A responsible business
We’re reducing our waste, energy use and carbon footprint business-wide, wherever we can. And we’re committed to doing better and better each and every year ahead.
Quality you can trust
Since our beginning, we've prided ourselves in combining traditional techniques, modern innovation and the finest materials to bring you our Signature Cotswold Quality. Something which remains the same, today.

Contactgegevens

  • High Street 7, SL7, Marlow, England, Verenigd Koninkrijk

  • 01494 924572

4,8

Uitstekend

TrustScore 5 uit 5

108 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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4,8

Alle reviews

(108)

5.342 reviews in de afgelopen 12 maanden

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Beoordeeld met 5 van de 5 sterren

Cotswolds' quality and workmanship was by far the best.

We returned to the shop in Marlow, having previously visited to view the range of furniture.
This time we were ready to firm up our ideas and place an order. Jenna Ainsley answered our questions and was very helpful with expert advice.
Jenna helped us place 3 orders to receive the items which were in-stock first, then sofas with a longer lead-time second and lastly bathroom items that were new to the range.
We'd looked at other furniture manufacturers that were similar in design and cost - but Cotswolds' quality and workmanship was by far the best.

2 juni 2026
Review zonder uitnodiging
Logo The Cotswold Company - Marlow

Antwoord van The Cotswold Company - Marlow

Good morning Hamish Clouston,

We are delighted to hear about your positive experience and appreciate you choosing us for your furniture needs. It is wonderful to know that our team provided helpful, expert advice and that you are pleased with the quality of our products. Thank you for your kind words.

Best wishes,

Jessica Sculfor

Executive Complaints Advisor

Beoordeeld met 5 van de 5 sterren

Libby was very helpful but not pushy

Libby was very helpful but not pushy
Confirmed every step of the way
If I had a query and didn’t know went out of her way to follow it up
Came away with exactly what we wanted

14 juni 2026
Review zonder uitnodiging
Logo The Cotswold Company - Marlow

Antwoord van The Cotswold Company - Marlow

Good afternoon John Green,

We are so pleased to hear about your positive experience and that we could provide exactly what you wanted. Thank you for your wonderful feedback.

Best wishes,

Jessica Sculfor

Executive Complaints Advisor

Beoordeeld met 5 van de 5 sterren

We keep going back for more

We have bought chairs, a table, a sideboard and then more chairs. All very attractive and excellent quality. The service through the Marlow shop has been excellent and delivery has been perfect too. Highly recommend.

23 april 2026
Beoordeeld met 5 van de 5 sterren

Delivery was great / such helpful…

Delivery was great / such helpful drivers who helped me to place the new furniture perfectly
Tapiwa and Tochi were great ! Thank you
One item was damaged on arrival
Quickly sorted and a new item on the way to replace it
Imogen at the marlow store was brilliant !
Great service

24 april 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

AMAZING SERVICE AS ALWAYS FROM COTSWOLD COMPANY

We ordered a kitchen larder from Cotswold Company and from beginning to end including the delivery we had nothing but first class service from all involved. The delivery team Matt.D and Ian were so lovely, kind friendly and could not have been nice and more helpful in getting the large boxes into my home which they did very efficiently. Thank you!!! Order No. 6506770

17 april 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Incredibly friendly and helpful staff…

Incredibly friendly and helpful staff who really gave the impression that their customers are important. I had a minor issue with the delivery firm in advance of the date. I contacted Cotswold and they immediately resolved it, confirming the resolution by phone and email.

My only slight issue was that the confirmation email I got upon completing the order and arranging next day delivery, was the statement saying the sofa was out of stock and there would be a 5 or 6 week wait! I assumed this was a stock reply, but it was concerning for a while.

15 april 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

The Cotswold Company

This is the second time that we have purchased through the Cotswold Company this calendar year!
Heidi was excellent with our first purchase a Chantilly Bed.
Justin was exceptional with our second purchase Simply Cotswold furniture set.
We have been very impressed with the customet service, quality of the furniture, the delivery and the ease to assemble the parts of the furniture that need assembling.
I would definitely recommend the Cotswold Company for quality sturdy furniture!

11 april 2026
Review zonder uitnodiging
Logo The Cotswold Company - Marlow

Antwoord van The Cotswold Company - Marlow

Good afternoon Stuart Cuthill,

We appreciate your repeat business this year! We're happy to hear that you were impressed with the service for both your Chantilly Bed and Simply Cotswold furniture set. It's great to know you found the furniture quality excellent, delivery smooth, and assembly easy. Thank you for your recommendation!

Best wishes,

Jessica Sculfor

Executive Complaints Advisor

Beoordeeld met 5 van de 5 sterren

Great experience

I visited the shop a few weeks ago to view the Camille coffee table. A young lady from the staff was very helpful during my visit and even provided a wood sample to assist with my decision. The furniture is of excellent quality relative to its price.

My partner and I decided to purchase the elegant table, and we are looking forward to its delivery. Overall, it was a very positive experience.

8 januari 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Great service and delivery

Great service and delivery
Ian and Bryant were efficient and cheerful
My ref 6491561.
I recommend them and the company-lovely table.

13 februari 2026
Review zonder uitnodiging
Logo The Cotswold Company - Marlow

Antwoord van The Cotswold Company - Marlow

Good afternoon A satisfied customer,

We appreciate you taking the time to share your positive experience! We're so glad to hear that you were happy with our service and the delivery of your lovely table.

Best wishes,

Jessica Sculfor

Executive Complaints Advisor

Beoordeeld met 5 van de 5 sterren

Friendly service from Liza

Liza Jacko was very friendly and helpful, my phone order was sorted in no time and payment was made very easy too. Love this shop!

10 februari 2026
Review zonder uitnodiging
Logo The Cotswold Company - Marlow

Antwoord van The Cotswold Company - Marlow

Good afternoon Carol Lennon,

We're happy to hear that you had a wonderful experience! It's great to know the phone order process was quick and easy for you. Thanks for your positive feedback; we appreciate it.

Best wishes,

Jessica Sculfor

Executive Complaints Advisor

Beoordeeld met 5 van de 5 sterren

Very impressed with the delivery…

Very impressed with the delivery service we received from Cotswold.

Joey & Anthony were helpful, efficient and well presented. I was given a 3 hour time slot but was notified 15 minutes in advance.

The store and delivery guys couldn't be more accommodating if they tried, would definitely use again.

3 februari 2026
Review zonder uitnodiging
Logo The Cotswold Company - Marlow

Antwoord van The Cotswold Company - Marlow

Good afternoon Beth,

We're happy to hear that you were impressed with our delivery service. It's great to know that the team was helpful and efficient, and that you were notified in advance. We appreciate your positive feedback and are glad you would use us again.

Best wishes,

Jessica Sculfor

Executive Complaints Advisor

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