Looking for a raw food diet for my puppies. Difficult to find stock available in shops nearby. Cotswold Raw food delivered within 36 hours of placing my order. Delivery good - product packaged t... Toon meer
Bedrijf heeft geantwoord
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
I am a raw feeder and saw a van driving through my locality so thought I would give this company a try. I was extremely pleased with my first experience and order. Struggled to order online (due t... Toon meer
Bedrijf heeft geantwoord
Cotswold Raw has the best customer service I’ve ever seen! Millie was super patient with us whilst we sorted out payment today and was really informative regarding any questions we had! We had a probl... Toon meer
Bedrijf heeft geantwoord
Delivery has recently been delayed by a day for the last few drop offs it’s still just about frozen but not ideal. Also difficulty tweaking your subscription - not an easy to use interface and require... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
- Veevoerhandel
- ook in
- Diepvriesvoedingswinkel
- Dierenverzorgingswinkel
- Dierenwinkel
- Fabrikant van diepgevroren levensmiddelen
- Voedselproducent
Geschreven door het bedrijf
Cotswold RAW offers a natural and healthy RAW diet for your dog in easy to handle sausage and mince. Proudly rural. Winner of The Grocer New Pet Product 2017 and PetQuip - Pet Product Innovation Award 2016. Officially achieved certification under UK Pet Food’s Raw Standard Scheme, the new industry leading standard for raw pet food safety and quality in the U.K. This achievement is a testament to our commitment to providing the very best for our customers. Paired with our incredible 97% rating on All About Dog Food, you can be confident that you’re feeding the very best!
Cotswold RAW
Geschreven door het bedrijf
- Striving for better pet nutrition.
- Cotswold RAW offers a natural and healthy RAW diet for your dog in easy to handle sausage and mince. Proudly rural. Winner of PetQuip - Pet Product Innovation Award 2016
Contactgegevens
Unit 2 Bourton Industrial Park, GL54 2HQ, Bourton on the Water, Verenigd Koninkrijk
- 01386426335
- sales@cotswoldraw.com
- www.cotswoldraw.com
4,7
Uitstekend
2K reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Heeft 100% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 48 uur
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Excellent on line service .My first…
Excellent on line service .My first time ordering Cotswold on line .,Brilliant service came within 2 days of ordering.I could track my order .When it arrived all the packages of food were still frozen as it was packaged with insulation.Thank you so much .I will be ordering again
12 juli 2026
Antwoord van Cotswold RAW
Thank you Elaine, great to hear the first order was well received. Have a lovely week and bank holiday too. Best wishes CR
The dogs love the food and it keeps…
The dogs love the food and it keeps them fit and well.
I have a medium sized dog and the tray, once defrosted sits in the fridge. Despite my care with it, the tray can split, which then dribbles blood into the fridge. I will buy a glass dish to sit it in, but it has become more of a problem lately.
10 augustus 2026
Antwoord van Cotswold RAW
Thank you Moira for your feedback. We will pass the information on regarding the trays but glad to hear that the dogs are thriving on the food. Have a good week. Best wishes CR
Antwoord van Cotswold RAW
Thank you Darren for the taking the time to review our products and service. So glad to hear the food and service has been up to scratch. Have a great week. Best wishes CR
No hassle arrived as promised any have…
No hassle arrived as promised any have a very happy dog
8 augustus 2026
Antwoord van Cotswold RAW
Thank you Lee for taking the time to review our products and service. So pleased to hear Jessie enjoyed the treats. Have a great week. Best wishes CR
Antwoord van Cotswold RAW
Thank you for taking the time to leave us valuable feedback Helen, we are very happy to hear you received your order within our delivery timeframe and that you are happy with our products. We hope to see you again soon.
Have a lovely weekend.
Kind Regards
Cotswold Raw Ltd
Great service and delivery
Great service and delivery. And my dog Bubbles is now 6 and has been having Cotswold raw since she was a puppy .
7 juli 2026
Antwoord van Cotswold RAW
Thank you for taking the time to leave us feedback Karen, we are very happy to Bubbles is still enjoying our food.
Have a lovely weekend.
Kind Regards
Cotswold Raw Ltd
Outstanding customer service & great…
Outstanding customer service & great product, unreservedly recommended by Noo the dog. X
3 augustus 2026
Antwoord van Cotswold RAW
Thank you very much for your feedback Shaun, we value all feedback received and are delighted to hear that not only Noo is happy with our food but you are happy with our services too.
Have a great weekend.
Kind Regards
Cotswold Raw Ltd
Be aware
I have been feeding my spaniel Cotswold Raw from a pup(year and half),recently I decided to take up the subscription rather than going to the pet shop,my first order arrived defrosted,this order was re sent to me but in polesterine boxes as it was not adequately packaged to keep it frozen(I did request the boxes for subsequent orders).
I received email saying my next order was being prepared and would be sent between mon to Thursday,no other emails arrived,the order got delivered on the Friday pm but I was not told it was being delivered nor was I informed that it had been delivered (order was left outside of the house) I subsequently found it the next morning but by than it was defrosted,the order was not packaged in polesterine boxes as requested previously, I have contacted Cotswold Raw and waiting response.
As a result of this experience I have now cancelled my subscription as I think the delivery and packaging is not adequate for raw food,it has made me concerned about continuing to feed my dog Cotswold raw,there has been times even prior to this experience that my dog didn’t touch the food,this experience has made me question how much of the food delivered to the vet store was defrosted and re-frosted!! Could this explain why my dog at times would refuse to eat it after smelling it!!
I am now actively looking for another brand
15 augustus 2026
Review zonder uitnodiging
Antwoord van Cotswold RAW
Good afternoon Afsoneh,
Thank you for your feedback, please accept our sincere apologies that you have received issues with your recent orders from us.
Having looked into this, I can see after the issue with your first delivery, a replacement order was sent which I understand arrived safely.
I can see that your second order was processed and delivered via our own van 2 days after generating. Unfortunately, there was an error on our part as the shipping notification was not actioned to advise you of the expected delivery. I apologize for this mistake and have raised with our Bookings office to make sure that all orders are shipped.
Following your conversation with our Customer Service Manager, a replacement order has been scheduled for delivery tomorrow and a collection of the received goods. A note has also been added to your account to use polystyrene boxes on future orders as per your request.
Once again, we apologize for the disappointment and inconvenience this has caused.
Kind Regards
Cotswold Raw Ltd
Food is really good and only food we've…
Food is really good and only food we've found that suits our Cocker Spaniel's sensitive digestion.
Only reason for not giving it 5 stars is that, at present, subscriptions cannot be amended; otherwise subscription service works very well.
3 juli 2026
Antwoord van Cotswold RAW
Thank you for your feedback Nick regarding our Subscription Service, your comments have been passed on. We are pleased to hear our food is suited to your dog's sensitive digestion and we hope to see you again soon.
Kind Regards
Cotswold Raw Ltd
Great food our dogs love it looks good…
Great food our dogs love it looks good with plenty of Chicken and veg thank you.
30 juli 2026
Antwoord van Cotswold RAW
Good afternoon Margaret,
Thank you for taking the time to leave us feedback, we are delighted to hear your dogs are loving our food. We hope to see you again soon.
Have a lovely weekend.
Kind Regards
Cotswold Raw Ltd
Can not fault this company
Can not fault this company , I had a delivery and had a problem with my order, rang customer services and the lady I spoke too was amazing dealt with my problem and quickly sent out a whole new order. The quality of this food is excellent and would definitely recommend it . 5* from my boy Rocky ..
27 juli 2026
Antwoord van Cotswold RAW
Thank you for taking the time to leave us valuable feedback, I am pleased to hear that our Customer Service Team were able to help promptly with your delivery issue. We appreciate Rocky's 5 star review.
Have a lovely weekend.
Kind Regards
Cotswold Raw Ltd
Easy and convenient to order
Easy and convenient to order, dogs love it. Reliable service!
4 augustus 2026
Antwoord van Cotswold RAW
Thank you for your feedback, we are pleased to hear your dogs love our food and you can depend our services. Hope you have a lovely weekend.
Kind Regards
Cotswold Raw Ltd
Our Woody loves Cotsworld RAW
Our Woody loves Cotsworld RAW! After a few years of him being on Butternut box we decided to change to Raw food due to his coat being very dry and him not being able to put on or hold any weight. As a very active spaniel, this is a great option for him! The sales team are super helpful and very responsive! It was the best decision we might change over to Cotswold RAW he’s been eating raw since June 2025 and it’s the best decision we made it’s really made a difference to his weight and his coat and it’s a great product.
8 augustus 2026
Review zonder uitnodiging
Antwoord van Cotswold RAW
Good afternoon Rosie,
We are so pleased to hear Woody is enjoying our food and you have noticed a difference with his weight and coat. Our Customer Service team is always happy to help.
We hope to see you and Woody again soon.
Kind Regards
Cotswold Raw Ltd
My dog Darcy has been on Cotswold raw…
My dog Darcy has been on Cotswold raw food since he was a puppy.He is extremely healthy with a shiny coat and thoroughly enjoys this food.
The quality is excellent and the customer service amazing.I cannot praise this company enough.
24 juli 2026
Antwoord van Cotswold RAW
Thank you very much for your feedback and continued custom Connie. We are delighted to hear Darcy is thriving on our food.
Kind Regards
Cotswold Raw Ltd
Extremely helpful when I need to call…
Extremely helpful when I need to call them delivery’s always on time cannot fault them at all
26 juni 2026
Antwoord van Cotswold RAW
Thank you very much Steve for taking the time to leave us feedback. Our Customer Service team is always ready to help. Have a lovely evening.
Kind Regards
Cotswold Raw Ltd
A great product
A great product. My dog is both gluten intolerant and has a farmed protein allergy (from farmed meats). As soon as I put him on the Wild range, he was sorted & he absolutely loves his food. There is very little waste comes out the other side too, and I’m glad to say it’s firmed him up a treat! Don’t hesitate to get your pooch on this stuff.
23 juni 2026
Antwoord van Cotswold RAW
Thank you Rob for taking the time to review our products, so great to hear that Wilf is getting on well with the switch. Thank you for the recommendation too - we really appreciate that. Have a great week too. Best wishes CR
Best food to buy for your dog .
Best food to buy for your dog .
My french bulldog loves the beef and tripe and the chicken raw food .
The dog treats are unreal
16 juni 2026
Antwoord van Cotswold RAW
Thank you so much for taking the time to review our products and service. So great to hear Arlo is getting on so well with it. Have a lovely week ahead. Best wishes CR
Great product and friendship helpful…
Great product and friendship helpful customer service. Only suggestion is to give a 3 week option for the subscription
13 juli 2026
Antwoord van Cotswold RAW
Thank you Sara for taking the time to review the food and service. Glad to hear the food is going down so well with Hondo. Appreciate the feedback on the subscription service, we will pass that on. Have a great week. Best wishes CR
Antwoord van Cotswold RAW
Thank you Kate for taking the time to review our products and service. So pleased to hear the food is going down so well with the dogs. Have a great week and thank you. Best wishes CR
Antwoord van Cotswold RAW
Thank you so much Christine for taking the time to review our products and service. Lovely to hear the food is going down so well with Bodhi + Elodie. Have a great week ahead. Best wishes CR
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.