Ther application was very simple to follow required the make and name of product serial no and age. They sent me a quote straight away for yearly or monthly. It covered everything I needed for my gran... Toon meer
Bedrijf heeft geantwoord
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
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Lees wat reviewers zeggen
No complaints, lost my iPhone 14 pro max on the 10th and covercloud replaced it by the 16th, no problems at all. all done online, submitted the required documents and claim was approved quickly, repla... Toon meer
Bedrijf heeft geantwoord
Fairly simple signup process. I appreciate that they updated their website to accommodate my phone model when I contacted them. Like with any insurance provider, it's only when you need to claim that... Toon meer
Bedrijf heeft geantwoord
Bought gadget insurance from Cover Cloud online (June 2024). I chose this product from Cover Cloud because I couldn’t find insurance for my HP laptop with other providers. Website was very user frie... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
CoverCloud provides Gadget Insurance you can rely on. From smartphones to iPads and from laptops to digital cameras we give your gadgets the cover you need. Protect your phone or gadget against: Accidental Damage, Liquid Damage, Breakdown, Theft, Loss, Unauthorised Calls. All with Worldwide Cover included.
Contactgegevens
Minories 30-33, EC3N 1DD, London, Verenigd Koninkrijk
- www.covercloud.co.uk
4,7
Uitstekend
716 reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Heeft 100% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 2 weken
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Easy set up and looks simple enough to…
Easy set up and looks simple enough to fathom out when to claim!
13 maart 2024
Antwoord van CoverCloud
Dear Will,
Thank you for the 5-star review! We’re glad to hear that you are happy with the service provided.
Kind regards,
The CoverCloud Gadget Insurance Team
Easy and good value
12 maart 2024
Antwoord van CoverCloud
Dear Jennie,
Thank you for your 5-star review and kind comments.
Kind regards,
The CoverCloud Gadget Insurance Team
Antwoord van CoverCloud
Dear Ronald,
We really appreciate you taking the time to leave us a review.
Kind regards,
The CoverCloud Gadget Insurance Team
Antwoord van CoverCloud
Dear Mr Thomas,
Thank you for your 5-star review and kind comments.
Much appreciated!
The CoverCloud Gadget Insurance Team
Super easy and clearly explained.
Super easy to renew. All options available clearly explained and understandable. Nice font used on web page. Very attractive renewal premium. I have never claimed against my insurance and that is the real test of a companies quality but notwithstanding that, CoverCloud are impressive to date.
2 maart 2024
Antwoord van CoverCloud
Dear Cliff,
Thank you for renewing your gadget insurance with CoverCloud and for the 5-star website feedback.
Kind regards,
The CoverCloud Gadget Insurance Team
Good experience
I had a pleasant experience, they are reliable and serious. I had a claim with them on my iPhone 12 Pro unfortunately it couldn't be done and I was very happy to get another replacement phone
29 februari 2024
Antwoord van CoverCloud
Dear Norbert,
Thank you very much for your 5-star review and its great to hear that we were able to help when you made a claim.
Kind regards,
The CoverCloud Gadget Insurance Team
Very reasonable cost for iPhone insurance
Very reasonable cost for iPhone insurance and very easy to sort out on the Covercloud site
28 februari 2024
Antwoord van CoverCloud
Hi Liam,
Thank you for sharing your experience, this is great to hear.
Kind regards,
The CoverCloud Gadget Insurance Team
Easy website
16 februari 2024
Antwoord van CoverCloud
Dear Neil,
Thank you for your 5-star review of CoverCloud.
Kind regards,
The CoverCloud Gadget Insurance Team
I won't even give them 1star because…
I won't even give them 1star because it's a bad company, dnt ever buy your policy with them because they ask you 10000 of documents and then at the end they will reject your claim. They dnt guide you through. Worst company ever they just making money from ppl but not helping them
19 februari 2024
Review zonder uitnodiging
Antwoord van CoverCloud
Dear Kiran,
We are sorry we were not able to consider your claim.
We ask for all relevant information during a review of a claim but if the circumstances are not covered or excluded within our terms and conditions we cannot proceed with a claim. In this case, we requested a Proof of Usage document from you, which is something that is readily available from your network provider. However, as you were unable to provide this and failed to report the incident to your network provider within 24-hours, the insurer was unable to authorise your claim.
All this information was confirmed to you in your letter of decline.
Yours sincerely,
The CoverCloud Gadget Insurance Team
Antwoord van CoverCloud
Dear Julia,
Thank you for renewing your gadget insurance with CoverCloud and for your 5-star review!
Kind regards,
The CoverCloud Gadget Insurance Team
The worst company!!
The worst company!!! I made a claim in june 2023 and they finish my claim on 9 feb 2024 .. only because they said it was a misunderstooding about a question that ive completed when i made the claim!! I paid every mounth for nothing !!
9 februari 2024
Review zonder uitnodiging
Easy and clear to do online setup
4 februari 2024
Antwoord van CoverCloud
Dear Oliver,
We really appreciate you taking the time to leave us a review.
Kind regards,
The CoverCloud Bicycle Insurance Team
Easy process to set up and more…
Easy process to set up and more reasonably priced than other companies
3 februari 2024
Antwoord van CoverCloud
Dear Sharon,
Thank you for your 5-star review of CoverCloud!
Kind regards,
The CoverCloud Gadget Insurance Team
Could cover more on mobile
1 februari 2024
Antwoord van CoverCloud
Dear Andrew,
Thank you for your 4* review. We’d love to hear more, a member of the customer experience team will contact you shortly.
Kind regards,
The CoverCloud Gadget Insurance Team
Mobile insurance. …
I was looking for a reasonably priced mobile insurance. I got that with cloud cover. Would use again.
19 januari 2024
Antwoord van CoverCloud
Dear Yes,
Thank you for sharing your experience, we really appreciate it.
Kind regards,
The CoverCloud Gadget Insurance Team
Would recommend CoverCloud to anyone!
I got an expensive ebike last year (2023) in February and a few weeks later, it got stolen! I was so stressed and worried as I'd never had such an expensive item stolen before. I contacted CoverCloud to make my claim and they were so quick and easy to deal with, I would recommend them to anyone. I got my claim sorted and new bike within only about 2 weeks. They were also very easy to communicate with and very helpful every time. I have just renewed my insurance for another year and don't plan to leave them anytime soon.
16 januari 2024
Antwoord van CoverCloud
Dear Elizabeth,
Thank you for your kind comments and 5-star review.
We were pleased to assist when you needed to claim and to see that you have renewed your policy with CoverCloud.
Kind regards,
The CoverCloud Bicycle Insurance Team
Antwoord van CoverCloud
Dear Mrs Dixon,
Thank you for your 4* review and kind comments.
With best wishes,
The CoverCloud Gadget Insurance Team
Hopefully will never need but real…
Hopefully will never need but real value, like any insurance, can only be measured when you need to make a claim...
22 januari 2024
Antwoord van CoverCloud
Dear Yashamatoto,
Thank you for your 4* review and kind comments. Rest assured, should you need to claim, we'll be on hand to help.
Kind regards,
The CoverCloud Gadget Insurance Team
So far I rated 5* as the correspondents…
So far I rated 5* as the correspondents has been very quick on reply’s to questions and answers I raised
Good service cheers
21 januari 2024
Antwoord van CoverCloud
Thanks Stephen, that's great to hear.
Best wishes,
The CoverCloud Bicycle Insurance Team
Quick and easy bike insurance
A really clear offer and the purchase process couldn't be any simpler
9 januari 2024
Antwoord van CoverCloud
Dear Russ,
Thank you for your kind comments and 5* review.
Kind regards,
The CoverCloud Bicycle Insurance Team
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