Ther application was very simple to follow required the make and name of product serial no and age. They sent me a quote straight away for yearly or monthly. It covered everything I needed for my gran... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
No complaints, lost my iPhone 14 pro max on the 10th and covercloud replaced it by the 16th, no problems at all. all done online, submitted the required documents and claim was approved quickly, repla... Toon meer
Bedrijf heeft geantwoord
Fairly simple signup process. I appreciate that they updated their website to accommodate my phone model when I contacted them. Like with any insurance provider, it's only when you need to claim that... Toon meer
Bedrijf heeft geantwoord
Bought gadget insurance from Cover Cloud online (June 2024). I chose this product from Cover Cloud because I couldn’t find insurance for my HP laptop with other providers. Website was very user frie... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
CoverCloud provides Gadget Insurance you can rely on. From smartphones to iPads and from laptops to digital cameras we give your gadgets the cover you need. Protect your phone or gadget against: Accidental Damage, Liquid Damage, Breakdown, Theft, Loss, Unauthorised Calls. All with Worldwide Cover included.
Contactgegevens
Minories 30-33, EC3N 1DD, London, Verenigd Koninkrijk
- www.covercloud.co.uk
4,7
Uitstekend
716 reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Heeft 100% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 2 weken
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Very helpful and friendly service.Also…
Very helpful and friendly service.Also resolved my quest very quickly would definitely recommend then to family and friends.😊
14 januari 2024
Antwoord van CoverCloud
Dear Sandy,
Many thanks for your kind review and comments, it's great to hear.
If we can be of any further assistance, please email us at
admin@covercloud.co.uk.
Kind regards,
The CoverCloud Gadget Insurance Team
Easy to follow and set up helpful when…
Easy to follow and set up helpful when I had to phone with a question. Not had a claim hope I never do but that will be the real test.
9 januari 2024
Antwoord van CoverCloud
Many thanks John. Should you make a claim, our claims team will be on hand to assist.
Kind regards,
The CoverCloud Gadget Insurance Team
Good service
8 januari 2024
Antwoord van CoverCloud
Thanks Shahnawaz, that's excellent to hear.
Kind regards,
The CoverCloud Gadget Insurance Team
Company is fast and efficient
5 januari 2024
Antwoord van CoverCloud
Dear Mercy,
Thank you, that's great to hear.
Thanks for taking the time to leave a review.
Kind regards,
The CoverCloud Gadget Insurance Team
very good very easy 👌
4 januari 2024
Antwoord van CoverCloud
Dear Ct,
Many thanks for your positive feedback.
Kind regards,
The CoverCloud Gadget Insurance Team
Online transactions
I didn't like the fact they access your bank account for payment using your card details at anytime.
5 april 2023
Antwoord van CoverCloud
Dear Donna,
We are sorry that you are dissatisfied with the service you have received.
Monthly instalments are collected on the anniversary of the policy start date. Should an instalment fail, we send an email and a text message along with a secure link to complete payment online, however, if there is no response, we shall try again a few days later.
If the collection date is not convenient, you can request that we change the collection date to an alterative day within the month.
Kind regards,
The CoverCloud Gadget Insurance Team
Very helpful and well informed staff
Very helpful and well informed staff. Responded quickly to all my requests.
3 januari 2024
Antwoord van CoverCloud
Dear James,
Thank you for sharing your experience with us and for the 5-star review, it’s much appreciated.
Kind regards,
The CoverCloud Gadget Insurance Team
WORST INSURANCE EVER
I was trying purchase a policy and entered all details but whenever I tried to click continue it said server error, I further contacted the team through live chat and they couldn’t assist me first and said to wait tomorrow continuously and try again. After that, I contacted them and the chat agent said the retailer name was too long and to shorten it and then they said that if I made a claim it would be declined since they can not confirm if the retailer is trusted even though I have a receipt, the original box, and bought it for full price. After that, the chat agent was being disrespectful to me and was showing attitude towards me. I would advise anyone not to purchase a policy from this company since they most likely would scam you if it went through and later on if you would like to make a claim they would decline it and it would be a waste of your money.
2 januari 2024
Review zonder uitnodiging
Antwoord van CoverCloud
Dear Mr Qadeer,
We are sorry that we are unable to provide insurance for your device in this instance and that there was a delay in confirming this to you.
Yours sincerely,
The CoverCloud Gadget Insurance Team
Antwoord van CoverCloud
Dear David,
Thank you for sharing your feedback and for your 5-star review.
Kind regards,
The CoverCloud Bicycle Insurance Team
Goooooooood
7 december 2023
Antwoord van CoverCloud
Dear Rehan,
Thank you for taking the time to leave your 5-star review of CoverCloud. It’s much appreciated.
Kind regards,
The CoverCloud Gadget Insurance Team
Antwoord van CoverCloud
Dear Tom,
This is great to hear! Thank you for your review.
Kind regards,
The CoverCloud Gadget Insurance Team
Antwoord van CoverCloud
Dear Raphael,
Thank you for your kind comments.
We’re glad to hear that you are happy with the service provided.
Kind regards,
The CoverCloud Gadget Insurance Team
Laptop insurance
I emailed them to say my computer wasn't listed on their website, they quickly responded and added the model to their list, and let me know they had done it, enabling me to easily insure the computer via the drop-downs on the website.
12 december 2023
Antwoord van CoverCloud
Dear D Bman,
Thank you for your valuable feedback and 5-star review.
We are glad that we are able to help you cover your device.
Thanks again!
The CoverCloud Gadget Insurance Team
Antwoord van CoverCloud
Dear Jan,
Thank you for taking the time to share your feedback. We're delighted to hear that your experience in arranging your cover was positive.
Kind regards,
The CoverCloud Gadget Insurance Team
Very fast
Very fast, got insurance quickly with no messing about.. Feels a lot better now taking this new bit of tech out.. Many thanks..
6 december 2023
Antwoord van CoverCloud
Dear Richard,
This is great to hear, thank you for sharing your experience with us!
We are happy we are able to provide the cover you need.
Kind regards,
The CoverCloud Gadget Insurance Team
Simple application
5 december 2023
Antwoord van CoverCloud
Dear Andrew,
Thank you very much for your 5* review of our gadget insurance.
If you have any questions or need assistance in the future, please do get in touch.
Once again, thank you for choosing CoverCloud,
The CoverCloud Gadget Team.
Antwoord van CoverCloud
Dear Yehuda,
Thank you for leaving your review - we’re glad to hear that you are happy with the service provided.
Kind regards,
The CoverCloud Bicycle Insurance Team
Simple and Efficient
Straightforward, efficient and affordable insurance. The online process was completed quickly and the documentation forwarded to mein under 5 minutes! Pleased with the swift turnaround.
1 december 2023
Antwoord van CoverCloud
Dear Gen,
Thank you for taking the time to leave your review, we are pleased to hear that you had a positive experience when arranging your cover.
Kind regards,
The CoverCloud Gadget Insurance Team
CoverCloud insure a wide range of…
CoverCloud insure a wide range of items, at very competitive prices. I left some feedback after insuring another gadget, I got a personal response the next morning. They have given me prompt and helpful replied via email, with helpful advice and information that helped me to streamline my insurance with multiple gadgets and save even more. The CoverCloud website is straight forward to use with excellent customer services. A clear winner for me!
16 maart 2023
Antwoord van CoverCloud
Dear Liz,
We are delighted to hear about your positive experience and thank you for sharing your feedback, it means a lot.
Kind regards,
The CoverCloud Gadget Insurance Team
Very efficient and responsible staff.
Very efficient and responsible staff.. Yasir khan and Sandesh has done great job by completing our application on time and responding all queries.. Highly recommended
29 november 2023
Review zonder uitnodiging
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