I recently had an extension built and had to go shopping for a new kitchen. We shopped around but chose Covers and are glad we did. Darren helped us with our design from start to finish and couldn’t h... Toon meer
Bedrijf heeft geantwoord
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Good communication, friendly staff in office. Driver also very friendly and made light of what I know is difficult road access to the property, Materials were placed exactly where I wanted and good qu... Toon meer
Bedrijf heeft geantwoord
My delivery of bricks was 2 days before the agreed delivery date. However, the driver was extremely helpful and patient while my wife moved the car to allow the delivery to be put up the drive. He is... Toon meer
Bedrijf heeft geantwoord
Was down by an online supplier of roofing materials. Found what I needed in stock at a branch where I was working and did a click and collect. Everything worked fine, someone from the branch phoned me... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Covers - your local timber & builders merchants suppliers. Here at Covers, we’ve been supplying builders merchants, trade customers, DIY enthusiasts and home renovators for more than 175 years. Today, our commitment to offering our customers knowledgeable, expert advice, backed up by a comprehensive selection of quality timber and building materials at competitive prices, remains our top priority. Browse our website and buy online or visit us in person at one of our fourteen depots across Sussex, Surrey, Hampshire and Kent.
Contactgegevens
Quarry Lane, PO19 8PE, Chichester, Verenigd Koninkrijk
- 01243 791475
- enquiries@coversmerchants.co.uk
- www.coversmerchants.co.uk
4,7
Uitstekend
3K reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Heeft 100% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 48 uur
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Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Excellent service and delivery of my…
Excellent service and delivery of my order, driver ver nice and helpful good experience shopping online well done ...
14 juni 2026
Easy to order and prompt delivery
13 juni 2026
Antwoord van Covers Timber & Builders Merchants
Thank you for your review, Mark! We’re pleased to hear you found the ordering process easy and the delivery prompt. We really appreciate your feedback and look forward to helping you again soon! Many thanks, Olivia.
Antwoord van Covers Timber & Builders Merchants
Thank you for your brilliant review, Paul! We love the wordplay! We’re delighted to hear you got the right wood, in the right size, and delivered on time.
We really appreciate your feedback and look forward to helping you again soon! Many thanks, Olivia.
Overall excellent!
Good communication, friendly staff in office. Driver also very friendly and made light of what I know is difficult road access to the property, Materials were placed exactly where I wanted and good quality timber and cladding. A big thank you to Covers, will be using again.
11 juni 2026
Antwoord van Covers Timber & Builders Merchants
Thank you for this glowing review of our overall service. I will make sure the driver is made aware of your comments. Many thanks for your order. Ben
My delivery of bricks was 2 days before…
My delivery of bricks was 2 days before the agreed delivery date. However, the driver was extremely helpful and patient while my wife moved the car to allow the delivery to be put up the drive. He is a credit to your organisation 👍
7 juni 2026
Antwoord van Covers Timber & Builders Merchants
Thank you John for your review. I will make sure the driver is made aware of your comments. Apologies the delivery was earlier than expected. Someone should have called in advance to inform you. Many thanks for your order. Ben
Antwoord van Covers Timber & Builders Merchants
Thank you Malcolm for your review. Glad to hear everything was 5 STAR. Many thanks, Ben
Sleeper delivery
Bought some railway sleepers and pea shingle on line which was quick and easy except Covers do not accept Amex. I got a call the following day to let me know when to expect my delivery. Very friendly and highly skilled driver craned my items onto my drive. Job done! Thank you
11 juni 2026
Antwoord van Covers Timber & Builders Merchants
Thank you Tim for your review. Glad to hear the service was 5 STAR. Many thanks, Ben
I recently had an extension built and…
I recently had an extension built and had to go shopping for a new kitchen. We shopped around but chose Covers and are glad we did. Darren helped us with our design from start to finish and couldn’t have been more helpful. He was always responsive to emails and calls and resolved all our queries and questions. The quality of our kitchen was excellent and the price point very competitive. Covers provide a local and personal service without compromising on quality. I would definitely recommend.
15 juni 2026
Review zonder uitnodiging
Antwoord van Covers Timber & Builders Merchants
Thank you for this glowing review of our kitchen department and praise of Darren. He is an excellent kitchen designer and we are fortunate to have him. I will make sure he is made of your review. Many thanks for your order. Ben
Antwoord van Covers Timber & Builders Merchants
Thank you for this 5 STAR review. Glad to hear everything was to your liking. Many thanks, Ben
Excellent and friendly service
Excellent and friendly service. The company were very quick to get in touch to confirm our order and delivery day. The delivery driver was polite and helpful. Would definitely recommend.
11 juni 2026
Antwoord van Covers Timber & Builders Merchants
Thank you for this excellent review of our online service and the Aldershot branch. I will make sure they are made aware of your comments. Many thanks, Ben
I found the online portal very good and…
I found the online portal very good and I was phoned back within a couple of hours. Very good. Keep up the good work.
10 juni 2026
Antwoord van Covers Timber & Builders Merchants
Thank you for your review! We’re delighted to hear you found the website easy to use and that the team got back to you so quickly. We really appreciate your kind words and support, thank you, and we look forward to helping you again soon! Many thanks, Olivia.
Great experience from start to finish
Great experience from start to finish
Customer service was excellent n very friendly staff throughout
8 juni 2026
Antwoord van Covers Timber & Builders Merchants
Thank you for your lovely review! We’re delighted to hear you had a great experience from start to finish and that the customer service was excellent, with friendly staff throughout. We really appreciate your feedback and look forward to helping you again soon! Many thanks, Olivia.
Issues in quality, processing and service
A lot of the wood delivered had imperfections.
For delivery I was told the items would be left in the garden (I rang to ask this as had to plan my day around it). Driver then dropped it curbside whilst I was an hour away from home as stated the garden would only be possible if reachable from the grab lorry (was not told this when I asked initially).
Ordered 80m of decking board, requested that it be prepared at 3.6m a board in the notes as directed by the website, decking boards came at 4.5m? so I now have serious wastage and I'm three boards short.
9 mei 2026
Antwoord van Covers Timber & Builders Merchants
Thank you Elliot for your review. I am sorry to hear about these issue. I will investigate to why this happened and will email you directly with my response. Many thanks, Ben
Antwoord van Covers Timber & Builders Merchants
Thank you Kevin for your review. I am sorry to hear about the delayed deliveries. I will investigate to why this happened and will email you directly with my response. Many thanks, Ben
Antwoord van Covers Timber & Builders Merchants
Thank you for your review, Austen! We’re delighted to hear you were happy with the great service and good pricing. We really appreciate your feedback and look forward to helping you again soon! Many thanks, Olivia.
Very good service on both of my…
Very good service on both of my deliveries. 2nd wasn’t all in stock but was notified about the delay so not deal breaking. Will be using again in the next few days.
29 mei 2026
Antwoord van Covers Timber & Builders Merchants
Thank you for your review! We’re delighted to hear you received very good service on both of your deliveries. We appreciate your understanding regarding the stock delay on the second order, and we’re pleased the team kept you informed.
Thank you for your continued support, we look forward to helping you again in the next few days! Many thanks, Olivia.
Antwoord van Covers Timber & Builders Merchants
Thank you for your review, Phil! We’re pleased to hear you were happy with the quality of the timber and found the team helpful and efficient. We really appreciate your feedback and look forward to helping you again soon! Many thanks, Olivia.
Antwoord van Covers Timber & Builders Merchants
Thank you for your review, Chris! We’re pleased to hear you were very happy with the service. We really appreciate your feedback and look forward to helping you again soon! Many thanks, Olivia.
Antwoord van Covers Timber & Builders Merchants
Thank you for your review, Mr Monk! We’re pleased to hear you received quick service and that the delivery driver provided skilled and professional service. We really appreciate your feedback and look forward to helping you again soon! Thanks, Olivia.
Antwoord van Covers Timber & Builders Merchants
Thank you Paul for your review. Great to hear service was 5 STAR. Many thanks, Ben
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