CPAP.com has consistently had great service. The service I got today from Mary was no exception. She listens well, was knowledgable, patient, polite, and made an excellent suggestion to resolve my... Toon meer
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Lees wat reviewers zeggen
if there is a problem customer service is worthless. they made no attempt to solve my issue, did not return phone calls and never even asked what I wanted.when i sent them an email. The issue could... Toon meer
Absolutely the BEST, great pricing & Most Caring and Knowledgeable Customer Service Team out there!!! Spoke to 2 different team members on 2 different calls, Camyatta & Crystal... the honesty, p... Toon meer
Had placed my order and after it was already submitted realized that I'd not entered a discount code. I called CPAP.COM customer service imediately and Juliene was able to cancel my original order and... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
Getting diagnosed with sleep apnea can feel overwhelming, and most people don't have anyone in their corner to help them navigate it. That's where cpap.com comes in. For over 25 years, we've helped more than 2.3 million people find better sleep—not just by selling products, but by offering real support from our CPAP Guides, who are available by phone, chat, or email to answer questions and troubleshoot your setup. We offer a 60-night risk-free guarantee on most products because we know finding the right mask or machine isn't always straightforward. You'll also find thousands of honest customer reviews, comparison charts, and educational resources to help you make informed decisions. Whether you're newly diagnosed or a long-time CPAP user, we're here to help you sleep better and wake up feeling like yourself again. Questions? Call us at 1-800-356-5221.
Contactgegevens
13235 N. Promenade, 77477, Stafford, Verenigde Staten
- 1-800-356-5221
- cpap@cpap.com
- www.cpap.com
Geen recente geschiedenis van het vragen naar reviews
Dit bedrijf heeft hun klanten niet recentelijk uitgenodigd, dus reviews zijn mogelijk niet representatief
Heeft 28% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 1 maand
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Help Cancelling a Subscription.
Rose answered my call about cancelling a subscription in which I erroneously enrolled. She was friendly, courteous, and very efficient. She even call me back when my call was dropped, to inform me that the transaction was completed.
Excellent customer service!!!
The professional that helped me was…
The professional that helped me was awesome! That is why I continue to use them. Great products and professional employees. That's how you run a successful business.
Empress was wonderful
Empress was wonderful! She is kind, friendly and knows a lot about C-pap.
Crystal
Crystal was extremely helpful, pleasant and knowledgeable. I order online a great deal and found my experience ordering an AirMini travel C-Pap with Crystal exceptionally easy and pleasant. It was nice to actually talk to a real person rather than interacting with a computer.
Great on-line medical supply company
Great on-line medical supply company. MUCH less expensive than purchasing through the insurance company.
The product is original factory sealed. (Not a generic)
I have purchased multiple times from this supplier, through a local medical supply company, and directly from manufacturer.
Great service. Highly recommended
Daryl
Daryl, the customer service agent, was very knowledgeable and helpful. Excellent service and solved all of my issues.
Great Service by Tiania
Tiania was great to deal with. Made the process easy.
Excellent customer service
Excellent customer service! Brandy was outstanding at understanding my concerns and assisted me in replacing my recently orders CPAP mask.
Mary was exceptional
Mary was very helpful in trying to get a good fit for a Cpap mask. She was very kind
Excellent service
Excellent service, the woman helping me was friendly, professional and very helpful!
The team at CPAP.com is always super…
The team at CPAP.com is always super helpful and efficient. I'm so glad I chose them as my provider and my most recent experience didn't disappoint. Tiania was super helpful at helping me find what I needed and got my order out right away. Thank you so much!!
Crystal did an excellent job guiding me…
Crystal did an excellent job guiding me thru what I needed and how to use the point system and getting it to me before I left the country. Thank you again!!
6 Stars
I didn't trust what I should get. The mask and frame guide helped but I couldn't find a bundle I knew would work so I called and the services to get everything needed was perfect. Fast forward and I cannot get the pillows to work right for me and called once more and yet again the service to result was perfect. I would not choose to order anywhere else now just because their care for the customer is paramount.
Crystal is a 10! Website is a 0!
I spoke with Crystal and she made my experience delightful. She was knowledgeable, helpful and pleasant. Now, the bad news. They changed their website since I last bought from them and it absolutely sucks! I would give them a 1 except it would reflect poorly on Crystal who is great!
I made a mistake w a product order
I had made a mistake w a product order. Daryl was very helpful with my request and resolved my issue immediately.
Mary B did a wonderful job with my CPAP…
Mary B did a wonderful job with my CPAP order! Thank you!!
LeRose is great
LeRose is great. Patient, kind, caring and extremely professional.
I spoke to Daryl yesterday
I spoke to Daryl yesterday; he is very good at his job. He quoted me the price, and I told him I could buy most items cheaper from other companies. He understood, but right after we were done with the phone call, an invoice showed up in my email. I ended up ordering the 2 items from another store at a much cheaper cost.
All answers answered
Brandy was so helpful and explained answers to my questions fabulously!!! Thank you
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