CPAP.com has consistently had great service. The service I got today from Mary was no exception. She listens well, was knowledgable, patient, polite, and made an excellent suggestion to resolve my... Toon meer
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Lees wat reviewers zeggen
Was a joke from thin I placed my order. Had to fight to get price changed for the price guarantee. Hopefully it’s done now but I have zero faith. Tried to change shipping time right after order pl... Toon meer
Absolutely the BEST, great pricing & Most Caring and Knowledgeable Customer Service Team out there!!! Spoke to 2 different team members on 2 different calls, Camyatta & Crystal... the honesty, p... Toon meer
Had placed my order and after it was already submitted realized that I'd not entered a discount code. I called CPAP.COM customer service imediately and Juliene was able to cancel my original order and... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
Getting diagnosed with sleep apnea can feel overwhelming, and most people don't have anyone in their corner to help them navigate it. That's where cpap.com comes in. For over 25 years, we've helped more than 2.3 million people find better sleep—not just by selling products, but by offering real support from our CPAP Guides, who are available by phone, chat, or email to answer questions and troubleshoot your setup. We offer a 60-night risk-free guarantee on most products because we know finding the right mask or machine isn't always straightforward. You'll also find thousands of honest customer reviews, comparison charts, and educational resources to help you make informed decisions. Whether you're newly diagnosed or a long-time CPAP user, we're here to help you sleep better and wake up feeling like yourself again. Questions? Call us at 1-800-356-5221.
Contactgegevens
13235 N. Promenade, 77477, Stafford, Verenigde Staten
- 1-800-356-5221
- cpap@cpap.com
- www.cpap.com
Geen recente geschiedenis van het vragen naar reviews
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Heeft 26% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 1 maand
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All answers answered
Brandy was so helpful and explained answers to my questions fabulously!!! Thank you
Completely let down
I made six total calls to cpap.com and still have no resolution. Four calls were made on Mi day June 4th during business hours but they were closed. Two calls were made today. The first representative was as helpful as he could be but after I hung up with him and checked the information I was given I discovered it to not be correct. So, I called back. Trying to communicated with the rep was next to impossible and so I asked to speak to a manager and was put on hold for over 20 mins until I had to get off the call because of other responsibilities. I am severely disappointed and am about ready to return products and try someone else.
Mary Was very professional and solved…
Mary Was very professional and solved my problem in seconds. Definitely use the 800 help line if you have any questions.
Juliene took care of the problem I was…
Juliene took care of the problem I was having and ensured I received my discount code to get the best price for my travel CPAP when compared to other merchants.
Great customer service
Great customer service. I needed to cancel my order and they handled it promptly with no fuss. Thank you cpap.com
Quick response and helpful service
Tiania was so helpful in completing my order quickly. I was having trouble doing it online. I'm all set now and even saved money with the current promo code.
Thanks for the great service.
Deb
Great Customer Service
Fast, friendly, helpful response to a phone call to request a return.
Mary was excellent
Mary was excellent. She was patient, courteous and knowledgeable.
The representative was excellent with…
The representative was excellent with helping me in a kind, courteous, knowledgeable and professional manor with my multitude of questions.
Fantastic Customer Service
I was incredibly impressed by the professionalism and friendliness that Brandy showed in solving my problem. Very grateful to her and much less stressed than I was before my call. Happier than ever with CPAP.com. Thank you!
Brandy was so very kind and helpful
Brandy was so very kind and helpful. The entire conversation took 11 minutes and I am very hopeful this new mask will work very well for me. Truly appreciate Brandy’s kindness and understanding.
Awesome service
The rep I spoke with was very knowledgeable and help he get the missing part ordered so I would have them all at once. Save the day!!
Brandy at CPAP excellent customer service
Brandy is patient thorough and very knowledgeable of CPAP products.
Great customer service
Great experience
I called cpap to ask question’s and order a cpap machine and Jacqueline was extremely helpful and very nice and patient in answers all my questions. I really enjoyed talking with her. She was very knowledgeable with the equipment and made sure to give me options and made sure I ordered the right equipment for my needs. Thank you Jacqueline.
Answered questions customer service was excellent.
Answered questions thoroughly and comprehensively. Excellent communication skills. Good service!
Talking to Tiania
Talking to Tiania, she helped me with my travel mini purchase. Walking me through the process of uploading all my paperwork and prescriptions. She made it so simple and easy.
Mary B
Mary B. was great. she made it very easy to place my order. I am looking forward to receiving the Transcend machine so that i can try it out.
Daryl totally understood what we…
Daryl totally understood what we needed. He offered to submit Rx requests to our physician for necessary documentation. He made the entire transaction seemless.
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