CPAP.com has consistently had great service. The service I got today from Mary was no exception. She listens well, was knowledgable, patient, polite, and made an excellent suggestion to resolve my... Toon meer
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Was a joke from thin I placed my order. Had to fight to get price changed for the price guarantee. Hopefully it’s done now but I have zero faith. Tried to change shipping time right after order pl... Toon meer
Absolutely the BEST, great pricing & Most Caring and Knowledgeable Customer Service Team out there!!! Spoke to 2 different team members on 2 different calls, Camyatta & Crystal... the honesty, p... Toon meer
Had placed my order and after it was already submitted realized that I'd not entered a discount code. I called CPAP.COM customer service imediately and Juliene was able to cancel my original order and... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
Getting diagnosed with sleep apnea can feel overwhelming, and most people don't have anyone in their corner to help them navigate it. That's where cpap.com comes in. For over 25 years, we've helped more than 2.3 million people find better sleep—not just by selling products, but by offering real support from our CPAP Guides, who are available by phone, chat, or email to answer questions and troubleshoot your setup. We offer a 60-night risk-free guarantee on most products because we know finding the right mask or machine isn't always straightforward. You'll also find thousands of honest customer reviews, comparison charts, and educational resources to help you make informed decisions. Whether you're newly diagnosed or a long-time CPAP user, we're here to help you sleep better and wake up feeling like yourself again. Questions? Call us at 1-800-356-5221.
Contactgegevens
13235 N. Promenade, 77477, Stafford, Verenigde Staten
- 1-800-356-5221
- cpap@cpap.com
- www.cpap.com
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Helpful and Efficient Order Assistance
Daryl was helpful and efficient in helping me choose products and place my order. Great job.
Customer Service
I called & spoke with Tiania to order an item which she informed me was no longer available. She helped me with different options to determine which would work well for me to replace the item that I needed. I was very happy & satisfied with Tiania's assistance on my order.
CPAP.com is the only place I order my…
CPAP.com is the only place I order my equipment and supplies from. I have shopped around but I find that the great service from knowledgeable salespeople and the wide variety of inventory makes CPAP.com the most convenient, affordable place to shop. Just today Ajeenah helped me with an order, she confirmed the product that I needed, then applied the Memorial Day sale price and my rewards points credit to my order and the whole process went smooth and took very little time. I completely trust CPAP.com with my CPAP needs.
Mary was aware of my multiple orders and averted a disaster
Mary made placing a new order a snap and also caught that I had selected the wrong type of HME device for my masks. I had also ordered the wrong ones in a previous order. Not only did she arrange for an exchange, she noted that my new order would arrive in time for me to use those in the order and not have to place an additional rush order to have what I needed for my next trip.
Mary in customer service is a jewel
Mary in customer service is a jewel, handled my problem very quickly. I'm sure I'll be doing more business with CPAP because of people like her.
Excellent assistance
Jacqueline was very friendly and knowledgeable.
Needed help after my order was submitted....
Had placed my order and after it was already submitted realized that I'd not entered a discount code. I called CPAP.COM customer service imediately and Juliene was able to cancel my original order and recreate it with my discount code. She also walked me through confirming that accessory pack was what I needed for the ResMed AirMini to work with my particular ResMed mask. CPAP.COM has had all my business for the past 7-8 years now and they never disappoint.
Customer service
Jacqueline was very helpful in answer questions about the status of my order. She was very friendly and professional.
Quick fix
Mary fixed my issue in less than 30 seconds and had my equipment shipped the same day.
Great Customer Service--Even on a Sunday!
My wife and I both needed replacement CPAP masks, actually we mostly needed better headgear straps-The Velcro fasteners were beginning to lose their hold. After navigating the cpap.com website, I was able to place my (medium size) mask into the shopping basket, Next, I attempted several times to find the same Blue Comfort Gel mask for my wife, in a Petite size. Trying to get to the right web page turned into a nightmare. Was so frustrated that I turned to amazon and found the Blue Comfort Gel mask for sale there. Their website is so much more easy to navigate. At the last minute I decided to call cpap.com. I spoke with "Juliene", who was very professional and courteous. She helped me in the completion of my order. She went out of her way to determine the best offer to keep the cost down. My faith in cpap.com was restored. However, in my humble opinion, the cpap.com website needs work to render it more user friendly.
Great customer service, great prices
I found exactly what I needed on the website and Tiana (sp?) was extremely polite and helpful in solving my confusion! Thank you!
I like that the app works well with…fantastic service
I like that the app works well with screen readers. My order arrived fast
Mary was fantastic..
Mary was fantastic... she was able to get my order back on track and made a couple suggestions that helped tremendously.
My issue was a leaking mask and a…
My issue was a leaking mask and a pressure range that was too broad for my liking. One of your technicians, Brandy, helped me out and took me through the ResMed 11 that I had just acquired, and showed me how to modify the settings. She also suggested a nasal mask that would work for me. I’m a very satisfied customer! Excellent service!
Cpap.com quickly shipped my equipment
Cpap.com quickly shipped my equipment. Mary was so helpful answering my questions.
CPAP.com has great customer service
CPAP.com has very good customer service. In fact, when I call, I recognize the person I'm speaking to because she's helped me in the past and is always helpful. I like their prices and the care with which they do business.
Best experience
Mary was delightful. So professional and collaborative in facilitating a change with my order.
CPAP purchase
Had my first interaction with CPAP to purchase a unit and was very fortunate to get Mary B to help me along. She was very pleasant and helpful in guiding me through the whole process. I definitely will be back in the future. Thank you Mary.
Great Customer Support for Handling of Returns
Had a couple of returns to handle and Mary B from CPAP.com could not have been more professional or helpful! I use CPAP.com regularly, so it was nice to know that they are truly interested in satisfied customers. They have definitely earned my future business! Thanks again.
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