cpap.com Reviews 

I talked with FeRose today and she was wonderful! I have developed an allergic reaction to my new mask and have been having difficulty getting any help. I had tried two other places, and the place where I had my sleep study done and no one could help me. I found cpap.com with a google search and am so glad I did. Rose was clear and easy to understand and confirmed that the mask I was considering was good for skin allergies. Then she opened an account for me and helped with my purchase. The price for sending the mask overnight was 1/3 the cost of the other company that I got my original mask through. I am so thankful that I finally found a company and customer service agent that cares and could help me! They are the BEST and I plan to use them for all of my future needs.

I have a problems with the noise from my Airsense Mini.

I spoke with Daryl and he presented a few options to lessen the noise. He always sent a video that deals with subject. He was very helpful.

Daryl was Very patient and great at helping me set up my new equipment. I very much appreciate his thoughtful help!!!

Jacqueline fixed every thing and made it all happen. Five Stars!

I've been a customer for over a decade and Tiania once again scores big for service. Her knowledge and efficiency helped in making my purchase decision and reduced my stress considerably! Many Thanks.

Juliene was extremely personable, helpful, and patient as she explained the various travel CPAP machines, including the AirMini which I was especially interested in.

She gave candid info on the pros and cons based on customer feedback which I especially appreciated.

I had a very positive experience with CPAP.com. Juliene is a delight to work with, and she gives outstanding customer service!

Mary B was very helpful and knowledgeable!

See below in title section

Fabulous service. We had put in an order without the complete info. A check by us as to the status of the order found that we did not respond to the information request. It was resolved and she changed my order to get 2 day delivery. Thank you

I placed a call to order a travel size cpap machine and had a wonderful experience with Ajeenah. She was thorough and very friendly. Can’t wait to receive my new machine

Daryl was awesome - he answered my question and got me the gear I need to go on an off the grid trip. Thanks!!!

Customer for 7 years, $5000. spent, would of always been a 5 star review. Never had a return. Mask blow out, possible machine malfunction. Ordered 3 new masks as well as new machine in case that was problem. On phone now over 2 hours, trying to return an unused machine- 3 hours at most, did not solve problem. masks I understand, but machine does not come in contact with anything. Can be reset to factory easily. Called me once said to return my call with a satisfactory conclusion, IGNORED. Be leary of return policy, make sure your machine is really defective prior to ordering new one. CPAP.com has no flexibility on machine returns, no consideration of the loyal customer that you have been and not even a price match guarantee. Ive never used another vendor in 7 years- Dumb......They always seemed like they really cared as long as I was ordering something!

Juliene was great. She organized my prescription renewal and made certain I was to receive the parts that I needed.

Mary B cleared up a complication with my order quickly and was a real pleasure to work with. Thanks, Mary!

FeRose made my experience great. Information re AirMini saved my trip.

Professional and personable service from Titania. Everything a customer service experience should be.

When I called customer service, I reached a live person immediately, she answered my questions right away, and assisted me in placing an order. A perfect customer experience!

I did not get what I needed when I called!!
I need a diagram or booklet of My Z 2 portable CPap. Do you think I will ever get help?

The person who answered the phone was wonderful! She advised me on some additional things regarding my travel CPAP. She refunded my original order and helped create a new order. Also suggested I expedite the shipping. I will definitely use your company again.

I was connected to a live person without having to wait on hold.
That person was knowledgeable, helpful, and efficient. She was also patient in answering my questions and addressing my concerns. I’d forgotten to input the sale code in when I ordered so this call saved me $200!