Christopher Pratts Reviews 

Excellent service from David. -no problems.

This will be our seventh purchase in the last 2 years, and once again Craig was friendly respectful and couldn’t be more helpful and yet efficient. He certainly knows his product. Obviously will deal with Craig for any future furniture purchase, and would recommend him without hesitation.

The showroom was impressive and easily accessible. David helped us with our purchase of a dining table set, he was professional and friendly, and offered us very useful advice on fabric choice for our chairs. We had a great shopping experience and we are very grateful to David for making this possible for us.

Good customer service, polite, friendly and helpful, with me ,
Chris Barrowclough.

We visited with my mother to Christopher pratts in Leeds.
We purchased a sofa before lockdown, still doing great. And ordered some chairs for a dining table. Chris was very helpful! and put the order through for us smoothly.
Great quality furniture.

The final part of our new build journey was bar stools, Craig went beyond showing me so many options and configurations. Worked through our kitchen design, colours and other furniture to ensure I had a complimentary design. Wish I’d discovered this store earlier (although not sure my bank balance or husband do!) thanks again

I was looking for a sideboard with a cupboard and drawers in solid oak, but it had to be a specific size. I received excellent customer service from Duncan Edwards today in the Leeds store. He was professional and friendly without being intrusive . He suggested looking in another area of the store to ensure I had seen all available options and I was happy with my choice.

I was also impressed that delivery to the room the sideboard will be situated is included in the price which was already competitive. That was especially helpful to me as it is going upstairs and I wouldn’t have been able to manage on my own.

All in all a very pleasant experience and great choice of quality furniture for the home. I will certainly shop there again.

We made our second purchase with Christopher Pratts this year, this time 2 sofas. We came back to them as we had such a good experience when we recently bought a dining table and chairs. (The guys who delivered these were excellent).
Pratts have a great selection to choose from. David Johnson was very good to deal with, very helpful and personable.

Excellent experience purchasing our new furniture from Christopher Pratts in Leeds. We purchased two beds, two mattresses and a glass table, and from start to finish the service was fantastic.

A special mention to Dale, our sales assistant, who was extremely helpful, friendly and knowledgeable. He took the time to understand what we were looking for, gave us great advice without being pushy, and made the whole purchasing process easy and enjoyable.

We visited the store a couple of times in recent weeks and have just placed an order for a new sofa and chairs. We were looked after by Duncan (Edwards) who was courteous, knowledgeable and a real pleasure to meet. Christopher Pratts has an almost overwhelming range of products, fabrics and options from which to choose.
Duncan gently guided us towards an appropriate purchase. We look forward to delivery in a couple of months' time. Thank you.

We came back to the store, having ordered from Duncan Edwards previously. We knew exactly what we wanted and he made the process of ordering easy. He explained everything well and followed things up with an email. Would highly recommend both him and the store.

Great customer service, David was really helpful in getting us quickly sorted out with a mattress, thank you!

I went to the Showroom with my wife and we had a very good reception from the staff they were very helpful specially Craig the gave us a lot of honest advice .

Had a good look round Christopher Pratts without being harassed and eventually on finding an armchair exactly what I wanted Dale one of the Salesperson was very helpful and did all the paperwork associated with the purchase in an efficient and polite manner.

"I received exceptional five-star service while purchasing a new super king bed from Pratts in Leeds. Dale provided outstanding customer support, thoroughly answering all of our questions regarding product quality and available options. The entire experience was relaxed, welcoming, and highly professional—a standard of service that is unfortunately quite rare today."

Great service from David Johnson start to end.

David was really helpful giving us a lot of information from which to come to an informed conclusion. Thank you

David T was very helpful and went of his way

we were served by dale williamson who was very helpful and knowledgable and answred all our questions, will definately be returning to the store