CreditLadder Reviews 

2.532
•
TrustScore 5 uit 5

4,8

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

Credit Ladder is really easy to setup and does exactly what it says it will. Within a few days, my rent payments were being reported to the credit agency of my choosing, positively impacting my credit... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Using credit ladder to report my rent and improve my credit score has been absolutely amazing. Great user interface via mobile or desktop. 5 STAR.

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

I've had a great experience with CreditLadder. The service is simple, fast, and very helpful for building my credit history through my rent payments. The team is responsive and professional. Highly r... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

To be given a hand up the ladder, to rebuild your life after a debt event, which seems to hang around like a bad smell even when you’ve cleared your debt, feels such a relief. The other options seem t... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Kredietregistratiebureau
  2. ook in
  3. Alternatieve financiële diensten
  4. Kredietinformatiebureau
  5. Niet-bancaire financiële diensten
  6. Online marktplaats

Over CreditLadder

Geschreven door het bedrijf

If you’re a tenant, CreditLadder can help you improve your credit history and score!

Start Reporting

CreditLadder is the first & only way to report your rent payments and improve your credit position with Experian, Equifax, TransUnion & Crediva.

Signing up to CreditLadder is simple and only takes a few minutes. Register your details and once completed, connect your bank account to provide CreditLadder with read only access. You keep paying your rent as you do today - CreditLadder does not collect your rent.

Each month CreditLadder will match the rent payments you have made to your landlord or letting agent through the secure bank connection you’ve created. This information is then shared with Experian, Equifax, TransUnion and Crediva and will appear on the respective statutory reports.

CreditLadder has been reporting rent payments since 2016, is regulated by the FCA, and has reported over £1bn in rent payments.

CreditLadder has also been recognised for its work by the Government, when HM Treasury announced it was the biggest winner of their Rent Recognition Challenge competition.


Contactgegevens

4,8

Uitstekend

TrustScore 5 uit 5

3K reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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Heeft 100% van zijn negatieve reviews beantwoord

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4,8

Alle reviews

(2.532)

127 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 5 van de 5 sterren

Helpful Iga Maciejewska

Iga Maciejewska was very helpful and replied back to me very fast!

Ensured all my questions were answered and reassured me throughout.
Great member of the team!

25 juli 2025
Review zonder uitnodiging
Logo CreditLadder

Antwoord van CreditLadder

Hi Kira

Thank you so much for your kind feedback! We'll be sure to relay this to Iga!

Thanks for choosing CreditLadder.

Asa Bentley
Operations Director

Beoordeeld met 2 van de 5 sterren

I must be incredibly lucky

I must be incredibly lucky, as my experience was awful. Basic information was not recorded properly. Upon trying to amend this, they again made errors, and had to delete my account, wasting my time (though at least they managed to action this correctly). This notion that credit agencies won't confirm historical instances/records is beyond a joke, considering it is the very basis of their 'business'. Which leads me to my one positive in this experience...I did learn that there are campaigns around regulatory action emerging around ALL of these companies which have grown around the gamification and access to credit records. This insidious profiteering which dictates our access to basic services, in our daily lives, should either not exist at all (instead a centralised system where we have control of our data, not the other way around) or be heavily regulated. Going on the track record illustrated by privatisation of every other vital institution and service, its unsurprising that may see the former presenting the most obvious case.

27 juli 2025
Review zonder uitnodiging
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Antwoord van CreditLadder

Hi

We can confirm that once UK credit agencies begin supporting the reporting of past rental payments, we’ll be ready to support that too. In the meantime, we offer a free service for tenants to report their ongoing rental payments, it’s available to everyone in the UK over 18 who wants to build their credit history through rent.

As we’re unable to identify you from the information provided here, we’ll follow up with you via Trustpilot to assist you further.

Asa Bentley
Operations Director

Beoordeeld met 5 van de 5 sterren

Great way to increase credit score by…

Great way to increase credit score by getting your rent payments included. So quick and easy to do as well

28 juli 2025
Review zonder uitnodiging
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Antwoord van CreditLadder

Hi Angela

Thank you so much for your 5-star review and kind feedback!

Iga Maciejewska
Operations Lead

Beoordeeld met 5 van de 5 sterren

Extremely Happy with Rent Reporting

Excellent services provided when I opted for rent reporting through Credit Ladder. It’s spot on. I would recommend Credit Ladder for Rent reporting as this justifies whenever I pay rent. Thank you.

10 juli 2025
Review zonder uitnodiging
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Antwoord van CreditLadder

Hi Edmond

Thank you so much for your 5-star review and kind feedback.

Charmaine Thomas
Customer Service Manager

Beoordeeld met 5 van de 5 sterren

Invaluable in helping me to establish a…

Invaluable in helping me to establish a credit rating in the UK. Years of accurate reporting and efficient, helpful staff.

24 juli 2025
Review zonder uitnodiging
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Antwoord van CreditLadder

Hi Rachael

Thank you for your kind words! We're so pleased to have played a part in helping you establish your credit rating in the UK. It's great to hear that our accurate reporting and dedicated team made a positive impact.

Iga Maciejewska
Operations Lead

Beoordeeld met 5 van de 5 sterren

it works seamlessly

I didn't have to do much and it is helping out with my credit score. It's great for people like me who moved countries and have to build credit score from scratch

18 juli 2025
Review zonder uitnodiging
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Antwoord van CreditLadder

Hi Rafaela

That's awesome to hear! It's great when something so simple can have such a big impact. Building a credit score from scratch, especially after moving countries, can be tough—glad this is making it easier for you!

Iga Maciejewska
Operations Lead

Beoordeeld met 5 van de 5 sterren

The interface is easy to use

The interface is easy to use, the agents are detail-oriented and the services provided are valuable.

18 juli 2025
Review zonder uitnodiging
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Antwoord van CreditLadder

Hi Mr O Luke

Thank you for your kind words! We're glad to hear that you find the interface user-friendly and our team attentive to detail. It's great to know that you see value in the services we provide — your feedback means a lot to us!

Charmaine Thomas
Customer Service Manager

Beoordeeld met 5 van de 5 sterren

Helped so much in building my credit…

Helped so much in building my credit file and getting my first mortgage 😊

15 juli 2025
Review zonder uitnodiging
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Antwoord van CreditLadder

Hi Jen

That's amazing to hear! 😊 Congrats on building your credit and getting your first mortgage, huge milestone! 🏡🎉

Charmaine Thomas
Customer Service Manager

Beoordeeld met 5 van de 5 sterren

Rent reporting made easy.

Prompt reporting of rent, leading to better credit score. Also, affordabe option for any package of your choice

14 juli 2025
Review zonder uitnodiging
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Antwoord van CreditLadder

Hi Matthew

Thank you for your feedback! We're so glad to hear that our prompt rent reporting is helping improve your credit score. It's also great to know you found our package options affordable. We appreciate your support and are here if you need anything!

Charmaine Thomas
Customer Service Manager

Beoordeeld met 5 van de 5 sterren

If you rent, CreditLadder is a must-have!

I've always thought that having a good rental history should be something a person can capitalise on when it comes to their credit score. In over 20 years of being a private renter I've never missed a single payment, but until I found CreditLadder, I was never rewarded for that. Many years ago I took out an IVA and when it was settled I had a lot of rebuilding of my credit score to do, and I don't doubt that CreditLadder helped greatly with that. 5 years later, I have an excellent credit score, and just bought my first house - which is the only reason I've closed my account. Thanks, CL!

14 juli 2025
Review zonder uitnodiging
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Antwoord van CreditLadder

Hi Cass

Thank you so much for your very kind words. We're so happy to have been part of your journey.

All the best in your first home.

Asa Bentley
Operations Director

Beoordeeld met 5 van de 5 sterren

Lovely personable service

Lovely personable service. Very easy and straight forward to sign up to. And always keeping you well updated.

7 juli 2025
Review zonder uitnodiging
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Antwoord van CreditLadder

Hi Precious

Thank you so much for your feedback and 5-star review.

Charmaine Thomas
Customer Service Manager

Beoordeeld met 5 van de 5 sterren

Best platform for credit scores

Someone told me about credit ladder a few years ago, and it was the best platform to use as a renter, the past 8yrs, who has paid every month in time and without any defaults. This has not only contributed to improving my credit rating but I have had such a great score I am about to move to my new home which I have since bought. Recommend to anyone!

1 juli 2025
Review zonder uitnodiging
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Antwoord van CreditLadder

Hi Miss Natasha

Thank you so much for sharing your experience! It’s amazing to hear how CreditLadder supported you over the past 8 years and played a part in helping you achieve such a fantastic milestone, buying your own home! Huge congratulations on your new place 🎉

Asa Bentley
Operations Director

Beoordeeld met 5 van de 5 sterren

I found CreditLadder intuitive and…

I found CreditLadder intuitive and simple to use and helped my credit score improve because I could report my rent monies
Highly recommend

2 juli 2025
Review zonder uitnodiging
Logo CreditLadder

Antwoord van CreditLadder

Hi Russell

Thank you so much for your feedback! We're thrilled to hear that you found CreditLadder intuitive and easy to use. It's great to know that reporting your rent has helped improve your credit score, that’s exactly what we aim for. We really appreciate your recommendation!

Charmaine Thomas
Customer Service Manager

Beoordeeld met 5 van de 5 sterren

Really easy to use system with helpful…

Really easy to use system with helpful updates

2 juli 2025
Review zonder uitnodiging
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Antwoord van CreditLadder

Hi Ruth

Thank you for your feedback! We're glad to hear you find the system easy to use and appreciate the 5-star review.

Iga Maciejewska
Operations Lead

Beoordeeld met 5 van de 5 sterren

Seamless Process

As a user of CreditLadder, I’ve found the service to be a straightforward and effective way to boost my credit score through rent payments. Signing up was quick, taking just a few minutes to enter my details and connect my bank account securely via Open Banking.

23 mei 2025
Review zonder uitnodiging
Logo CreditLadder

Antwoord van CreditLadder

Hi Chigozirim

Thanks for your feedback! We're glad you found CreditLadder quick, secure, and helpful in boosting your credit score.

Iga Maciejewska
Operations Lead

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