CreditLadder Reviews 

2.528
•
TrustScore 5 uit 5

4,8

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

To be given a hand up the ladder, to rebuild your life after a debt event, which seems to hang around like a bad smell even when you’ve cleared your debt, feels such a relief. The other options seem t... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Credit ladder has reported my rents payment to Credit Reference Agencies updated and kept my rental payments upto date through the years now as I save up for a mortgage deposit. Atleast I know I can... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Really simple and straightforward to set up. I’m using CreditLadder to report my monthly rent payments and help build my credit history, which feels like a great way to make regular rent payments actu... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Great service. Your rent payments are recorded on your credit file, just like other regular payments, building your credit history and maybe repairing it too. Lenders can see how you manage your fin... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Kredietregistratiebureau
  2. ook in
  3. Alternatieve financiële diensten
  4. Kredietinformatiebureau
  5. Niet-bancaire financiële diensten
  6. Online marktplaats

Over CreditLadder

Geschreven door het bedrijf

If you’re a tenant, CreditLadder can help you improve your credit history and score!

Start Reporting

CreditLadder is the first & only way to report your rent payments and improve your credit position with Experian, Equifax, TransUnion & Crediva.

Signing up to CreditLadder is simple and only takes a few minutes. Register your details and once completed, connect your bank account to provide CreditLadder with read only access. You keep paying your rent as you do today - CreditLadder does not collect your rent.

Each month CreditLadder will match the rent payments you have made to your landlord or letting agent through the secure bank connection you’ve created. This information is then shared with Experian, Equifax, TransUnion and Crediva and will appear on the respective statutory reports.

CreditLadder has been reporting rent payments since 2016, is regulated by the FCA, and has reported over £1bn in rent payments.

CreditLadder has also been recognised for its work by the Government, when HM Treasury announced it was the biggest winner of their Rent Recognition Challenge competition.


Contactgegevens

4,8

Uitstekend

TrustScore 5 uit 5

3K reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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4,8

Alle reviews

(2.528)

123 reviews in de afgelopen 12 maanden

Een review schrijven
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Beoordeeld met 5 van de 5 sterren

Brilliant rent tracking service

Brilliant company - CreditLadder always manage to track my rent, unlike other rent tracking agencies who seem to have issues with the most basic product features.

Using CreditLadder has helped to boost my credit score & the change of tenancy process is incredibly easy (I’ve moved 3 times in 2 months so this is a big plus for me)

Thanks CreditLadder!

25 augustus 2025
Review zonder uitnodiging
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Antwoord van CreditLadder

Hi

Thank you for the amazing feedback! We’re so pleased to hear CreditLadder has been able to support you consistently, especially through multiple moves in such a short time. It’s great to know the process has been smooth and that your credit score is benefiting too.

Charmaine Thomas
Customer Service Manager

Beoordeeld met 5 van de 5 sterren

Hello,

Hello,
I think this is a great idea. I have only just joined Credit Ladder. I wish I had known about your company earlier as I have been renting for a number of years, and have always made a point to pay the rent on time. But now this is going to help me when I'm looking for a property to rent.
Thank you!

23 augustus 2025
Review zonder uitnodiging
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Antwoord van CreditLadder

Hi Jane,

Thank you so much for your kind words and for joining CreditLadder! We’re really glad to have you with us. It’s great to hear that your commitment to paying rent on time will now work in your favour. We’re excited to support you on your journey and help make things a little easier when it comes to securing your next property.

Charmaine Thomas
Customer Service Manager

Beoordeeld met 5 van de 5 sterren

Improved credit score

Reported my rent payments for over a year, improved my credit score and secured a mortgage on a new home. Great service.

22 augustus 2025
Review zonder uitnodiging
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Antwoord van CreditLadder

Hi Ben

What amazing news, congratulations from all at CreditLadder!

Charmaine Thomas
Customer Service Manager

Beoordeeld met 5 van de 5 sterren

Simple, helpful, useful

Reporting my rent really helps.. thank you

19 augustus 2025
Review zonder uitnodiging
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Antwoord van CreditLadder

Hi Troy

Thank you so much for your 5-star review!

Kelly Rimmer
Customer Service Advisor

Beoordeeld met 5 van de 5 sterren

Awesome company

Awesome company. Improve your CS with credit ladder. They're the best!

18 augustus 2025
Review zonder uitnodiging
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Antwoord van CreditLadder

Hi Ayodele

Thank you for you 5-star review and kind feedback.

Charmaine Thomas
Customer Service Manager

Beoordeeld met 5 van de 5 sterren

I highly recommend credit ladder

I highly recommend credit ladder. They skilled and always provide benefit.

13 augustus 2025
Review zonder uitnodiging
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Antwoord van CreditLadder

Hi A. Altaweel,

Thank you for your 5-star review and kind feedback!

Kelly Rimmer
Customer Service Advisor

Beoordeeld met 5 van de 5 sterren

It does what it’s supposed to

It does what it’s supposed to. Would be good to see how this actually reflects on my own personal credit score and how I can leverage it.

12 augustus 2025
Review zonder uitnodiging
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Antwoord van CreditLadder

Hi Amanda

Glad we could help! Thanks for the 5-star review.

Charmaine Thomas
Customer Service Manager

Beoordeeld met 5 van de 5 sterren

Seamless experience

I’ve been customer of credit ladder from the very first day of arriving to the UK and renting my first apartments here.

It’s been 4 years now and since I bought a house the credit ladder service is no longer needed.

At the same time interactions with credit ladder are seamless, they notify when bank needs to be reconnected and so on.

My credit rating, I believe mostly based on credit ladder reports and it still allowed me to get a nice mortgage rate.

11 augustus 2025
Review zonder uitnodiging
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Antwoord van CreditLadder

Hi Nik

Thank you for being with us since your very first day in the UK! We’re delighted to hear that CreditLadder has played a part in helping you build your credit history and secure a great mortgage rate. It’s been our pleasure to make the process seamless for you over the years, and we wish you every happiness in your new home.

Asa Bentley
Operations Director

Beoordeeld met 5 van de 5 sterren

An important service for potential home buyers

This service has helped to improve my credit score, resulting in being able to purchase a property. As someone who has rented for over 10 years and always paid their rent, I think it’s important that this is reflected within your credit report. I would absolutely recommend this service to others.

11 augustus 2025
Review zonder uitnodiging
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Antwoord van CreditLadder

Hi Holly

Thank you for sharing your experience! We’re so pleased to hear that our service helped you improve your credit score and achieve such a major milestone as purchasing your property. We completely agree that responsible rent payments should be recognised, and we’re proud to help make that happen. Congratulations on your new home, and thank you for recommending us!

Charmaine Thomas
Customer Service Manager

Beoordeeld met 5 van de 5 sterren

I’m was very happy to be served by…

I’m was very happy to be served by Charmaine Thomas on behalf of CreditLadder company. That experience about operative, quick and effective results. Thank you for your help.

4 augustus 2025
Review zonder uitnodiging
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Antwoord van CreditLadder

Hi Andrii

Thank you so much for your kind words! We're delighted to hear that you had such a positive experience with Charmaine! We take pride in providing efficient and effective service, and it's great to know Charmaine delivered just that. We’ll be sure to pass on your feedback to her. Thank you for choosing CreditLadder!

Asa Bentley
Operations Director

Beoordeeld met 5 van de 5 sterren

Great service

Great service. I have been using Credit ladder for about 1 year plus. Good in reporting and you see it on your credit report. Keep it up Guys!

22 september 2024
Review zonder uitnodiging
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Antwoord van CreditLadder

Hi Jeff

Thank you so much for your kind words and continued support! We're really glad to hear CreditLadder has been helping you build your credit. It means a lot to us, here’s to more progress ahead! 🚀🙌

Iga Maciejewska
Operations Lead

Beoordeeld met 5 van de 5 sterren

Very helpful

Very helpful . Ever since I started using credit ladder for my house rent, my credit score has increased

4 augustus 2025
Review zonder uitnodiging
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Antwoord van CreditLadder

Hi Hawau

That's great to hear! Thank you for your 5-star review and kind words.

Iga Maciejewska
Operations Lead

Beoordeeld met 5 van de 5 sterren

Smart, Simple, and Credit-Boosting!

Overall, it's been a great experience so far. I'm really glad that my rent payments are now contributing to my credit score—such a smart and valuable feature! The website is user-friendly, the process is straightforward, and everything works smoothly. Definitely a smart solution for renters looking to build credit effortlessly.

1 augustus 2025
Review zonder uitnodiging
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Antwoord van CreditLadder

Hi Arpit

That's fantastic to hear, thank you for the kind words! We're thrilled that you're finding value in the credit building feature and enjoying the overall experience. Making the process simple and seamless for renters like you is exactly what we aim for. If you ever have questions or feedback, we're always here to help!

Charmaine Thomas
Customer Service Manager

Beoordeeld met 5 van de 5 sterren

Helpful Iga Maciejewska

Iga Maciejewska was very helpful and replied back to me very fast!

Ensured all my questions were answered and reassured me throughout.
Great member of the team!

25 juli 2025
Review zonder uitnodiging
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Antwoord van CreditLadder

Hi Kira

Thank you so much for your kind feedback! We'll be sure to relay this to Iga!

Thanks for choosing CreditLadder.

Asa Bentley
Operations Director

Beoordeeld met 2 van de 5 sterren

I must be incredibly lucky

I must be incredibly lucky, as my experience was awful. Basic information was not recorded properly. Upon trying to amend this, they again made errors, and had to delete my account, wasting my time (though at least they managed to action this correctly). This notion that credit agencies won't confirm historical instances/records is beyond a joke, considering it is the very basis of their 'business'. Which leads me to my one positive in this experience...I did learn that there are campaigns around regulatory action emerging around ALL of these companies which have grown around the gamification and access to credit records. This insidious profiteering which dictates our access to basic services, in our daily lives, should either not exist at all (instead a centralised system where we have control of our data, not the other way around) or be heavily regulated. Going on the track record illustrated by privatisation of every other vital institution and service, its unsurprising that may see the former presenting the most obvious case.

27 juli 2025
Review zonder uitnodiging
Logo CreditLadder

Antwoord van CreditLadder

Hi

We can confirm that once UK credit agencies begin supporting the reporting of past rental payments, we’ll be ready to support that too. In the meantime, we offer a free service for tenants to report their ongoing rental payments, it’s available to everyone in the UK over 18 who wants to build their credit history through rent.

As we’re unable to identify you from the information provided here, we’ll follow up with you via Trustpilot to assist you further.

Asa Bentley
Operations Director

Beoordeeld met 5 van de 5 sterren

Great way to increase credit score by…

Great way to increase credit score by getting your rent payments included. So quick and easy to do as well

28 juli 2025
Review zonder uitnodiging
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Antwoord van CreditLadder

Hi Angela

Thank you so much for your 5-star review and kind feedback!

Iga Maciejewska
Operations Lead

Beoordeeld met 5 van de 5 sterren

Extremely Happy with Rent Reporting

Excellent services provided when I opted for rent reporting through Credit Ladder. It’s spot on. I would recommend Credit Ladder for Rent reporting as this justifies whenever I pay rent. Thank you.

10 juli 2025
Review zonder uitnodiging
Logo CreditLadder

Antwoord van CreditLadder

Hi Edmond

Thank you so much for your 5-star review and kind feedback.

Charmaine Thomas
Customer Service Manager

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