Cussins Reviews 

Lauren at Eccleston Park has been outstanding throughout the buying process. Very professional and personable which made our decision very easy. We can’t wait to move into our new home!

We have just revered a property at Eccleston Park, although we are yet to complete, the service we have received from Lauren has been outstanding. With quick timelines due to the property being ready quickly, she has been very supportive providing us advice with all things selling and purchasing a house. She has gone above and beyond, even staying late to give us the time to choose the perfect options for our home. Lauren has been genuinely excited for us and has made the start of this process enjoyable!!

Cussins are lucky to have Lauren at the Eccleston Park development! We have just reserved our plot but already Lauren has gone above & beyond for us - notably, staying 2 hours past closing to ensure we made the right choice selection on our kitchen/bathrooms. The way she builds trust with customers made it so much easier to commit to the purchase, and we may have not moved so quick had it not been for Lauren! So far so good - hoping the completion & move-in are as seamless as it has been this far.

Even though we didn’t go ahead with our purchase, caroline at Sycamore place Barrasford was exceptionally good and very friendly. Nothing was too much trouble. I would highly recommend Cussins Homes

We recently moved into our house at the Burgham Gardens development. Zoe Hart has been excellent throughout! We have found her to be helpful, efficient and very personable.

We are currently at the snagging stage with the house which has been a bit slower than we expected, but hopefully this will be sorted out soon.

Overall, we have had a positive experience.

What a beautiful show home at Eccleston park Backworth. Stunning set up, aesthetically pleasing and overall decorated to a very high standard. Told many friends and family it's definitely worth a visit if they're interested in buying a house especially a cussins one too.

Lauren was so lovely and helpful going above and beyond.

The dates to move weren't ok for us as a family. Bit disappointed really.

The Eccleston Park site was lovely and Lauren was really helpful, talking me through what homes are left to purchase. Unfortunately there were no suitable homes for me but I’ll definitely look at other Cussin homes.

We have visited a few new developments recently, today visiting Summerson Place was exceptional. Carole was welcoming, listened to our requirements. We visited again later in the day, to ask more questions, look at the properties again and Carole gave us the information we needed and nothing was too much trouble.
The Cussins Homes are finished to a high specification and suitable for modern living, we can't wait to move in.
Thank you Carole for your understanding, time, expertise and trouble.

I recently visited Summerson Place in Darlington and had a really good experience, largely thanks to Carol, who was incredibly helpful throughout. From the moment I arrived, the place felt welcoming and well looked after. Carol went out of her way to make sure I had all the information I needed and was happy to answer any questions, no matter how small. She was friendly, easy to talk to, and clearly knew her stuff, which made the whole visit a lot more relaxed and straightforward. It’s always nice to come across someone who genuinely cares, and Carol definitely made a great impression.

We recently had the pleasure of dealing with Carol, the sales advisor at Summerson Place, and we cannot praise her enough. From our very first visit, Carol was incredibly welcoming, knowledgeable, and genuinely invested in helping us find the perfect home. She guided us through every step of the process with patience and professionalism, answering all of our questions and making what could have been a stressful experience feel seamless and enjoyable. Her attention to detail and clear communication made a real difference, and it's clear she truly cares about her clients. Thanks to Carol, we felt supported and confident throughout our journey with Cussins — she’s a real asset to the team at Summerson Place.

Visited Summerson Place and Carol was so friendly and helpful. She was so knowledgeable about the full process and made us feel at ease the whole time.

The layout was beautiful in the show home. The design was fantastic too.

We visited numerous times and everytime we were greeted with a smile from Lauren. She was so nice and helpful, and very professional too.
The moving dates put us off unfortunately.

Ecclestone park show home was absolutely beautiful. The setting, design and overall layout of the house was just what i liked. Lauren was so lovely and helpful. She was very professional and knowledgeable and I really felt at ease speaking to her. Unfortunately the moving dates weren’t very good and not for us

Being local to the area I was extremely interested in the Eccleston Park development in backworth and decided to pop into the sales office to make enquiries. From day 1 Lauren has been a breath of fresh air and has made the entire experience as simple and care free as possible. She was able to recommend a great estate agent to list our current property and her expertise in the property market have helped every step along the way. We have now reserved our dream home and look forward working with Lauren when making our choices over the coming months. Thanks again Lauren for all your help.

Small family building firm with a great service from Carol and Keith on site.

We are in the process of purchasing a home at the Summerson Place site in Darlington and, although we haven’t yet completed, I wanted to share how exceptional the service has been so far.

From day one, the communication has been outstanding. Carol Norman has kept us fully updated on the build progress, even sharing photos along the way. Those updates have not only been helpful but have genuinely added to the excitement of the journey.

Buying a home is never without stress, and our process has been no exception. The week of exchange, our buyer unexpectedly pulled out — an incredibly difficult moment. Carol’s support during that time was second to none: understanding, reassuring, and proactive. Incredibly, we managed to secure another buyer the very same day, and Carol and the rest of the team did everything within her control to keep things moving. She has consistently gone above and beyond, liaising with solicitors and estate agents to ensure the process progressed as smoothly as possible.

This has undoubtedly been one of the most stressful experiences we’ve gone through, but the professionalism, dedication, and support from Carol have made all the difference. We’ve felt looked after every step of the way, and that level of service deserves recognition.

Although we’re not at completion yet, I can confidently say the experience so far has been outstanding.

Just bought my first house through Cussins at Summerson Place. Really happy with the service I have received, specifically from Carol and Keith, the site manager. Buying your first house can be a scary prospect, but I was kept well informed and updated throughout the build, from foundations to completion. So far, the quality seems really good, and any small snagging issues have been sorted in a timely manner. Overall, I would absolutely recommend Cussins to anyone looking for a new build without having to worry about the quality of the finish.

Carol Norman was a star! Helped us choose all fixtures and fittings, followed up on delivery and generally kept us in the picture every step of our move and settling in. Keith (site manager) was also great, helped us with all of the working of the house and was always there for us when we had a question about heating etc. Also helped us move lots of poor soil and rubble from our garden. From Sheila Galloway

I went to look at the show home on this estate (Eccleston Park) and was really impressed with what I saw. Lauren was incredibly helpful in showing me round and was able to answer all of my questions in full.
Unfortunately the moving times did not work for me but it was overall a great experience