Compass Vehicle Services Ltd Reviews 

103
TrustScore 4.5 uit 5

4,4

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Lees wat reviewers zeggen

Beoordeeld met 1 van de 5 sterren

Do people exist here as all the phone keep getting hung up on me. No body getting back to my emails. I am thinking this operation is ran by ghosts. Seeing is believing. I have not yet seen or hear... Toon meer

Beoordeeld met 5 van de 5 sterren

The team at Compass really helped me out when I was in urgent need of a car. My company car was being returned after moving jobs and I kept getting refused by leasing companies. I contacted Compass wh... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

The service was extremely couteous and personally handled, straight forward with no automation. You dealt with named people, an CVS did exactly what it claimed, without the tension of awaiting credi... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

I am currently in the middle of applying for an application in leasing a car through CVS. From what I have seen so far nothing but excellent customer service with fast response times and very respec... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Autoverhuur
  2. Auto-accessoire winkel

Geschreven door het bedrijf

COMPASS VEHICLE SERVICES LTD - MAKING CAR LEASING ACCESSIBLE TO EVERYONE SINCE 1999 | At Compass Vehicle Services (CVS Ltd), we specialise in bad credit car finance and bad credit car leasing, providing affordable, flexible car lease deals to individuals and businesses across the UK. Whether you have poor credit, no credit history, or financial challenges such as IVAs, CCJs, or bankruptcy, our mission from day one has been simple: to help you get on the road regardless of your past credit issues. Your current situation matters more than your past with us. || OUR MISSION: Customer-First, Inclusive Leasing | We believe that everyone deserves the chance to drive a quality vehicle, no matter their credit background. CVS offers a truly inclusive leasing experience, welcoming applications from people with all credit situations — including those overlooked by traditional lenders. Our friendly, knowledgeable team treats every customer like family. We listen carefully to your needs and provide personalised advice to help you find the best leasing solution, whether you need a personal contract hire or business contract hire. || WHAT MAKES US DIFFERENT? | - Experienced Team: Over two decades of expertise securing great deals on many makes and models. - Tailored Leasing Solutions: Includes used car leasing, van leasing, flexible terms, fixed payments, and transparency. - Transparent and Stress-Free Process: Direct handling, no third parties. - Nationwide Coverage with Convenient Delivery: Free local delivery within 25 miles or collection option. - Warranty and Road Tax Included: Peace of mind standard with every lease. - No Credit? No Problem!: Specialists in leasing vehicles with bad credit and no credit car leasing. || LEASING SOLUTIONS FOR BUSINESSES AND INDIVIDUALS | Whether you’re an individual or a company seeking business car leasing or van leasing, we offer flexible options to fit your needs, including personal/business contract hire with road tax and high mileage included, bad credit leasing solutions, used and new vehicles, plus no-deposit deals. || TRUSTED, FCA REGULATED AND CUSTOMER RATED | Since 1999, CVS has helped hundreds of UK customers get the vehicles they want, backed by a reputation for honesty, reliability, and outstanding service. FCA regulated and dedicated to making vehicle finance accessible to everyone. ||


Contactgegevens

4,4

Uitstekend

TrustScore 4.5 uit 5

103 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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4,4

Alle reviews

(103)

3 reviews in de afgelopen 12 maanden

Een review schrijven
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Beoordeeld met 1 van de 5 sterren

Was asked to fill out a joint…

Was asked to fill out a joint application via email as the underwriters apparently suggested this... then received an email to say it had been declined, which would be fine. Had I ever filled one out. Not sure what this company is doing but it certainly isn’t providing good customer service.

*response**

If you read the review you’ll see I was ASKED to fill out an application, which I didn’t.... then told by Ben that it was rejected. I didn’t ever fill one out? How can it be rejected if I never filled it out?

25 juni 2021
Review zonder uitnodiging
Logo Compass Vehicle Services Ltd

Antwoord van Compass Vehicle Services Ltd

We are sorry you have been disappointed. It is always our endeavour to offer the best possible service to all our customers. We would be happy to investigate further if you would like to get in touch with us directly.

Beoordeeld met 5 van de 5 sterren

First Class

Not often I write reviews, but given the high quality of service I have received from CVS Ltd I feel it more than deserves a review.
From the first point of communication to delivery of my car I have had first class service.
Thank you to Ben and all the team for all your assistance, you have been fantastic.
CVS Ltd offer an efficient service from finding the vehicle you want to getting it too you.
Would I use CVS Ltd again.....YES, I will and I hope to have many years of business with them.

20 mei 2021
Review zonder uitnodiging
Logo Compass Vehicle Services Ltd

Antwoord van Compass Vehicle Services Ltd

Thank you for sharing your experience. We love delighting our customers.

Beoordeeld met 5 van de 5 sterren

Absolutely great experience with CVS.

Absolutely great experience with CVS.
Ben and Grahame both looked after me from my application through to collecting my car.
I was even picked up from the station.
Really appreciate it guys!
Love my new car!

4 mei 2021
Review zonder uitnodiging
Logo Compass Vehicle Services Ltd

Antwoord van Compass Vehicle Services Ltd

Thanks Danny, I have shared this with the Team.

Beoordeeld met 5 van de 5 sterren

Quick. Reliable. Genuine

There’s A reason these guys have been around for so long. From my initial enquiry with Ben. The process had been nothing but exceptional. This company are not just after money they are in it for the general satisfaction of providing you with the car of your dreams as well as an affordable monthly payment. Graham who I believe the business gets it’s five star brilliance from. One of the kindest genuine blokes I’ve ever met. Stay away from Instagram frauds and look no further than CVS I will be a long-standing customer with these for years to come. Thanks so much guys!

9 april 2021
Review zonder uitnodiging
Logo Compass Vehicle Services Ltd

Antwoord van Compass Vehicle Services Ltd

Thank you for the review. I will ensure that Graham and Ben see it.

Beoordeeld met 5 van de 5 sterren

Absolutely fantastic Customer service…

Absolutely fantastic Customer service and the quick turnaround in providing me with a much needed car along with great communication and updates on delivery. Thank you so much for all your help.

7 april 2021
Review zonder uitnodiging
Logo Compass Vehicle Services Ltd

Antwoord van Compass Vehicle Services Ltd

So glad we were able to help Rachel, and thanks for leaving the review.

Beoordeeld met 5 van de 5 sterren

The service i received from ben and…

The service i received from ben and Graham was amazing from start to finish the process was so easy and simple the quality of vehicles are excellent i will now be a customer of CVS for a very long time and my father in law is looking at getting a vehicle from CVS also.

2 april 2021
Review zonder uitnodiging
Logo Compass Vehicle Services Ltd

Antwoord van Compass Vehicle Services Ltd

Thanks for the review Andy. Look forward to having you as a customer for years to come.

Beoordeeld met 5 van de 5 sterren

CVS White Hart Lane is great

CVS White Hart Lane is great, friendly service. Van is ready and waiting for your pick-up slot and the check-in process is done with ease.
Vans are up-to-date and very clean.
I left my car there for the 24hours at a very reasonable price.
Can't fault them.

27 februari 2021
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Thank you to Graham and Ben for all of…

Thank you to Graham and Ben for all of your help getting me my car! I love it, the service has been phenomenal and very pleased to now be a customer of yours.

29 januari 2021
Review zonder uitnodiging
Logo Compass Vehicle Services Ltd

Antwoord van Compass Vehicle Services Ltd

Thanks for sharing your review Hayley - I've passed it on to Graham and Ben. :)

Beoordeeld met 5 van de 5 sterren

An excellent service all round and very…

An excellent service all round and very happy with the car and the whole process from setup to delivery and the flexibility shown by Ben and Graham to tailor the deal.

Thanks a lot !

26 januari 2021
Review zonder uitnodiging
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Antwoord van Compass Vehicle Services Ltd

We hope you are enjoying your car Frank. Thanks for taking the time to leave us a review.

Beoordeeld met 5 van de 5 sterren

Thank You CVS

Myself and my Son have been a customer of CVS for a number of years, and we have leased several cars from them over this time, we have always received a first class service from Graham and his team and would highly recommend their services.

6 januari 2021
Review zonder uitnodiging
Logo Compass Vehicle Services Ltd

Antwoord van Compass Vehicle Services Ltd

I will share this with Graham. Your review is appreciated.

Beoordeeld met 5 van de 5 sterren

The service I received from Ben and…

The service I received from Ben and Graham was second to none. So for friendly and polite. They answered all of my questions and I received the car very quickly and even been delivered. Great customer service went the extra mile. Thank you gentleman have a lovely Christmas.

19 december 2020
Logo Compass Vehicle Services Ltd

Antwoord van Compass Vehicle Services Ltd

Thanks for leaving us a review I will share this with Ben and Graham.

Beoordeeld met 5 van de 5 sterren

They were really helpful

They were really helpful, and sorted me out a new car pretty quickly.

20 november 2020
Logo Compass Vehicle Services Ltd

Antwoord van Compass Vehicle Services Ltd

Thanks for taking the time to leave us a review. We hope you enjoy your car.

Beoordeeld met 5 van de 5 sterren

A Tale of Two Companies (oh and me!)

A long time ago when our business was new, we turned over lots of money and made a great margin. Then we realised we needed cars for our people to go see clients to help us make more money.

But then the car dealerships and credit brokers said "no way, you are new, we won't let you have car leases because even though you can pay, and can prove your income against contracts for the next two years, you are new, so NO".

What do we do, we thought, how do we get our team mobile so we can take more revenue????

Then we found CVS (through the interweb thingy).

CVS looked at us and our proof of future income and said "we get you are new, we can see your income so far and your profit, and your contracts, so we know you can pay, have cars through us".

So we did ... and that was some years ago.

And now, today, I just took delivery of my new car (a Range Rover by the way, not the first one either) from CVS.

Do we need to use them, because now we are not new and we have accounts and returns, and can prove who we are, what we do, and what we get paid - we could go anywhere we want now, people come after us and say "we will beat the deal you get".

But know this - we don't NEED to go anywhere else, and we WON'T go anywhere else - WHY - it is really simple.

CVS cared, and were human, and proper business people, who were down to earth, honest, and genuine, a truly great company to deal with, at every step, stage (and even when things have gone wrong, which in life they do).

They stuck by us, and me, and they simply deserve the business now and in the future.

Please, do yourself a favour - call the team at CVS, be honest and they will do their utmost best to help you (and tell them Alex sent you if have read this!!!).

You won't regret it, and I promise - I don't work for them, I am a real repeat customer, and if you want to contact me directly I will validate that with you.

To the CVS team - thank you - you have always gone out of your way for me, and I really appreciate everything you have done. Dealing with you makes me smile, long may it continue.

Thanks for reading, now you know where to go for a car!

12 november 2020
Review zonder uitnodiging
Logo Compass Vehicle Services Ltd

Antwoord van Compass Vehicle Services Ltd

Many thanks for taking the time to leave us this amazing review.

Beoordeeld met 5 van de 5 sterren

Fantastic company

Fantastic company, I would highly recommend.

4 november 2020
Logo Compass Vehicle Services Ltd

Antwoord van Compass Vehicle Services Ltd

Thanks for your kind words and we look forward to seeing you again.

Beoordeeld met 5 van de 5 sterren

Really helpful friendly service

Really helpful friendly service. Can’t recommend them enough.

Never had an issue with this company and I’ve used them for 6 years now. Will be taking on a new lease with them shortly

4 november 2020
Logo Compass Vehicle Services Ltd

Antwoord van Compass Vehicle Services Ltd

We are thrilled that you loved your experience; our staff will definitely be happy to read what you wrote.

Beoordeeld met 5 van de 5 sterren

I’ve had cars with CVS for 12 years

I’ve had cars with CVS for 12 years, their vehicles are always excellent and the team are always a pleasure to deal with, a fantastic company. Highly recommended

4 november 2020
Logo Compass Vehicle Services Ltd

Antwoord van Compass Vehicle Services Ltd

Thanks for leaving us such a wonderful review.

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