Cycles UKReviews 

Incredible service across the board. I ordered a bike late in the week and selected Saturday delivery, expecting it to be the following week given the short notice. But they got the bike to me the next day. The pedals I ordered had just gone out of stock and they gave me a free pair and then sent the ones I ordered a few days later. They called me throughout the process, emailed, was delivered on time, nice and early on Saturday morning so I could unpack the bike, there is only very basic set up to do, and then test it out. Great service, and really pleased with the bike.

I had an issue with a high street bike shop recently ( not the first time) and this was a million times better. No stress, worry, or problems. I can’t recommend Cycles UK enough.

The items were fine, just what I wanted, but the description was ambiguous and when I phoned for clarification the staff could not tell me more than what was on the website.

The correct spare part! Pretty simple really. Delivered in good time.

Arrived one day earlier than expected

Great product at a great price. Excellent service and very speedy delivery, including response to my pre-purchase questions when Cycles UK provided the info I needed to make the decision to buy.

Arrived promptly. Exactly what i needed

Lovely bike, quick delivery, just a shame I've got to pay for someone to re do my gears as it's not setup right and I can't use it until that's done.

Prompt delivery,well packed,comprtive price,received what I ordered.

My tyre arrived promptly. It was a fair price and was well packaged.

I visited the shop in Maidstone, Kent for help with the Cycle2Work scheme.

The staff member who helped me - Adam - was exceptional at his job. Extremely knowledgeable, explained everything and all my options, and made me feel comfortable throughout the experience.

I'd definitely go back and feel secure knowing that both Adam & the team know what they are doing!

Exactly right fitments. As described. Delivered promptly. Sorted.

Have recently purchased 2 Whyte eletric bikes from Cycles UK in Canterbury one for me and one for the wife. The advice before purchase and after sales was amazing, cant recommend this shop too much amazing,try here first! Richard Hawken

I ordered my Specialized Diverge Elite through Cycles UK as it was listed at a competitive price. The bike was delivered free of charge and in good time. However the front disc was rubbing. I rang “Matt” at Cycles UK (Matthew Walker/Ops Manager). The issue with the front disc was resolved at my LBS, and the cost refunded by Cycles UK. I’m happy to recommend this company to anyone toying with the idea of buying a bicycle on line. I had my reservations but ultimately was delighted with the outcome.

Great service, they had what I required at a fair price

Genuine OEM parts that cost a few pence more than the cheap copies. Delivered to my local Cycles UK store for free and the collection process was nice and simple.

Great item , great price , super fast postage

Great value, very prompt delivery. Just the part I needed.

I purchased a cycle direct from the manufacturer, but Cycles UK, Watford were my nearest nominated warranty repair centre. Mike liaised with the manufacturer over a prolonged period of time as we waited for them to send the correct parts. He continually updated me throughout and it was clear that Mike knew his stuff. The team subsequently fitted the parts and I'm now very happy with the cycle.