Today we took delivery of two Sanza Brushed Brass Table Lamps with Natural Linen Shades. Absolutely beautiful lamps, the led lighting cleverly built into the main lamp frame is inspired. These lamps... Toon meer
Bedrijf heeft geantwoord

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Today we took delivery of two Sanza Brushed Brass Table Lamps with Natural Linen Shades. Absolutely beautiful lamps, the led lighting cleverly built into the main lamp frame is inspired. These lamps... Toon meer
Bedrijf heeft geantwoord
My mattress orders didn’t show up on the day of the delivery and this happened twice. Never received any compensation Two of them ended up being m defective in just a couple of weeks I’ve tried to get... Toon meer
Very pleased with my new purchases of sideboard, dining table & chairs from Danetti. Excellent customer service from Joa throughout my purchase. Everything was in stock apart from the Fraser dining ta... Toon meer
Bedrijf heeft geantwoord
Gorgeous console table (Toronto dark ash). As I was ordering online I was a bit nervous about the quality, but it really exceeded my expectations. It looks and feels like excellent quality furniture.... Toon meer
Bedrijf heeft geantwoord
Geschreven door het bedrijf
Octagon House, Phoenix Business Park, John Nike Way, RG12 8TN, Bracknell, Verenigd Koninkrijk
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We ordered some beautiful dining room chairs, and they were exceptional when arrived. Material was absolutely stunning. The design outstanding and the colour superb!
Can't wait to order king size bed!

Antwoord van Danetti
Order was delayed - then order was wrong. Wrong end piece colour. Now have to wait 8 more weeks for the right colour to be delivered. And the stitching in one of the modules is wrong - the zip shows.
I wasn’t going to leave a review yet as they are hopefully in the process of sorting it out. But if you’re going to be a company that sends a “how was your order” to a client who’s submitted a formal complaint you probably deserve the bad review.
Do better.

Antwoord van Danetti
Table is lovely but insert is cracked I contacted the company immediately but they are being unhelpful and pedantic wanting pictures of table packaging as batch numbers despite going them all this I have heard nothing which is very disappointing I think products are good customer services poor

Antwoord van Danetti
I am extremely disappointed with this company and their customer service.
I ordered three items, and according to the company, all three were dispatched. However, I only received one item. I have contacted customer service several times, but they continue to insist that all three items were sent and that I collected all three from DPD.
I have repeatedly asked them to provide proof that all three items were actually dispatched and delivered to me, but they have not provided any satisfactory evidence. I know what I received, and only one item arrived.
I honestly cannot understand how they can take payment for three items but fail to provide what I actually paid for. The way this issue has been handled has been extremely frustrating and disappointing. I expected much better customer service and a proper investigation into the missing items.

Antwoord van Danetti
Beautiful sofa & got it half price
Danetti furniture is absolutely beautiful.
A+++++

Antwoord van Danetti
Brilliant quality. Fast delivery. Deserve the money you will spend with them.

Antwoord van Danetti
Bought two kitchen island stools three years ago and needed two more. I’ve been able to order the same ones and they’ve arrived very quickly. Very well made. Very comfortable. And very well packaged for transit.

Antwoord van Danetti
the bedside tables are very nice but we could not assemble one of them because did not have the holes to attach the legs; we have had to send it back; the other one was fine

Antwoord van Danetti
Loved the clover champagne chairs so much that I ordered 2 more for my dining suite! Another perfect delivery 😊 thank you.

Antwoord van Danetti
Was kept well informed as to when our furniture was due to arrive, and it did arrive at the said time.

Antwoord van Danetti

Antwoord van Danetti
My £3500 sofa was dumped in 5 large packages on my patio when I was not at home, They delivered hours before the time that was confirmed. I have opened a case file and am awaiting a refund.
Terrible delivery company but even worse customer service from Danetti who are now trying to get me to pay £39.99 for the pick up!! Appalling. I will not be using Danetti again

Antwoord van Danetti
ABSOLUTELY APPALLING
I would give 0 stars if I could. Sofa ordered and paid for on 15th May. 17th August sofa delivered, one part grey and one part champagne. Set up a case! We sent photos of the items delivered and confirmed that we needed a RHF Eden sofa in champagne and showed this in the photos. 15th September delivery confirmed. Reading the delivery company information, we realised that a LHF sofa was being sent and the item which we didn’t want wasn’t being collected. So we had to phone the delivery firm to arrange for the unwanted item to be collected. The delivery company were so helpful in accommodating our needs. We emailed Darcey who was responsible for our case. She didn’t reply. So we phoned Danetti and the lady who we spoke with assured us that the correct item was being delivered. When the delivery arrived it was the same part of the sofa we already had so the delivery company took it straight back. However, they wouldn’t take the other sofa we have. So we are now storing this sofa for Danetti. When I phoned Darcey, her attitude was condescending and flippant regarding the whole situation. Stating that we would have to wait 5-8 weeks for another sofa! Absolutely awful customer service, staff are so incompetent. I am now waiting for a call from a manager which takes 24-48 hours and in our case 48 hours as I still haven’t received a call. Abysmal to say the least!

Antwoord van Danetti
Ordered two counter chairs and once they were delivered they were as expected and we are pleased with them. The irritating thing was the delivery - while they were dispatched promptly one chair was delivered Friday evening and the second one Tuesday morning. Although the Friday night delivery man was clearly aware there should have been two he didn't volunteer that information and would have been on his way if I hadn't asked.

Antwoord van Danetti
I have never received the swatch that I ordered.

Antwoord van Danetti
Nice quality furniture at very competitive prices. Visited showroom which was helpful in confirming colour and quality of materials for the 2 swivel accent chairs that I went ahead and ordered on line. Delivery was as scheduled and boxes carried indoors and placed into lounge area. A room visualiser on the website would be a helpful addition.

Antwoord van Danetti
Love the fact you can get free samples so you can match to your colour scheme, delivery was quick and nicely presented.The swatches felt like good quality material.

Antwoord van Danetti

Antwoord van Danetti
Haydon round dining table and 4 Enzo chairs.
We were kept informed of delivery and our order was delivered with care and on time. The table was packaged exceptionally well. unfortunately despite the box being in tact two of our chairs arrived damaged beyond repair but Danetti quickly organised collection of these and re-delivery of two more Enzo chairs.
We are absolutely delighted with our new table and chairs which are so stylish and of great quality. The table is brilliant and extends from 4-6. We highly recommend Danetti and shall buy from them again.

Antwoord van Danetti
Service in showroom excellent delivery not so good apparently breakdown so delivered next day at 8pm

Antwoord van Danetti
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