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Danetti Reviews 

7.883
•
TrustScore 4 uit 5

4,1

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Beoordeeld met 5 van de 5 sterren

Today we took delivery of two Sanza Brushed Brass Table Lamps with Natural Linen Shades. Absolutely beautiful lamps, the led lighting cleverly built into the main lamp frame is inspired. These lamps... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 1 van de 5 sterren

My mattress orders didn’t show up on the day of the delivery and this happened twice. Never received any compensation Two of them ended up being m defective in just a couple of weeks I’ve tried to get... Toon meer

Beoordeeld met 5 van de 5 sterren

Very pleased with my new purchases of sideboard, dining table & chairs from Danetti. Excellent customer service from Joa throughout my purchase. Everything was in stock apart from the Fraser dining ta... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Gorgeous console table (Toronto dark ash). As I was ordering online I was a bit nervous about the quality, but it really exceeded my expectations. It looks and feels like excellent quality furniture.... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Meubelwinkel
  2. ook in
  3. Slaapkamermeubilair winkel
  4. Tuinmeubilairwinkel
  5. Woonkamermeubilairwinkel
  6. Zitbankenwinkel

Over Danetti

Geschreven door het bedrijf

Independent since 2006. Designed for real life.

At Danetti, we design contemporary furniture for the way people actually live. From our Berkshire studio, we create thoughtful, functional pieces that bring beauty, comfort and lasting quality into homes across the UK. Independently designed and built to last, every collection reflects our belief that great design should make life easier, more beautiful and more yours.

We offer a wide range of stylish, high-quality furniture for every room in the home. From dining tables and chairs to sofas, beds and storage, each piece is designed to help you create a space that works beautifully for your lifestyle. Whether you're furnishing an open-plan kitchen-diner, upgrading your bedroom, or refreshing your hallway, we’ve got pieces that make a statement.

Our curated designs, premium materials and smart details are what set us apart. We’re not about trends that fade - we’re about considered design that feels good to live with, day in and day out. Loved by thousands of customers across the UK, Danetti is where modern furniture meets everyday comfort. Thoughtful design. Built to last. Always made for the way you live.

Contactgegevens

4,1

Goed

TrustScore 4 uit 5

8K reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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4,1

Alle reviews

(7.883)

1.582 reviews in de afgelopen 12 maanden

Een review schrijven
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Beoordeeld met 1 van de 5 sterren

Broken glass rods

Light delivered
Glass rods multiple broken rods
Total number provided actually 1 short anyway for product which is strange. So would have been short even if rods were in tact!

17 augustus 2026
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Antwoord van Danetti

Thank you for taking the time to share your feedback. We’re very sorry to hear that several of the glass rods arrived broken and that you also believe the set was one rod short to begin with.
We can see that you have contacted our Customer Care team regarding the issue. A member of the team will be reviewing your case and getting back to you with an update today.
We apologise for the inconvenience caused and appreciate your patience while we look into this for you. We hope we can get this resolved quickly and provide you with a suitable solution.

Beoordeeld met 3 van de 5 sterren

Experience was ok

I don't think the mirror is value for money.
Same style is cheaper with other companies but unfortunately they did not supply my colour of surround or I would have gone to them.
A lot of same, and similar, items are cheaper with other companies.

14 september 2026
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Antwoord van Danetti

Thank you for taking the time to share your honest feedback. We’re sorry to hear that you don’t feel the mirror offered the value for money you were expecting.
We completely understand that customers compare prices across different retailers, and we appreciate your comments regarding the pricing of similar styles elsewhere. We’re pleased that you chose Danetti for the particular colour of surround you were looking for, although we’re sorry that this didn’t ultimately leave you feeling that the mirror represented good value.
A great deal of time and effort goes into the development of our products alongside our Product Team, from the design and functionality through to the materials and finishing, with the aim of creating furniture that looks great, works well and is offered at the best possible price point. We appreciate that value is ultimately subjective, and we respect that our pricing may not suit every customer.
Your feedback is important to us and will be shared with the relevant team as we continue to review our products, quality and pricing. Thank you again for choosing Danetti and for taking the time to share your experience.

Beoordeeld met 5 van de 5 sterren

Quality Furniture & Excellent Customer Service

I’ve purchased several items of furniture from Danetti and have always been happy with all the pieces purchased! The furniture is excellent quality and the delivery team have always been very pleasant and polite. The customer service team have also always been very pleasant and helpful if ever I’ve needed advice or had a query. Danetti is my ‘go to’ online store whenever I need anything new or just to have a good browse for new products!

11 september 2026
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Antwoord van Danetti

Thank you so much for your fantastic 5-star review and for being such a loyal Danetti customer. It means a great deal to us to hear that you’ve purchased several pieces from us and have been consistently happy with the quality of your furniture.
We’re also delighted to hear that you’ve always found our delivery team pleasant and polite, and that our Customer Care team have been helpful whenever you’ve needed advice or assistance. We really appreciate you making Danetti your go-to online store, whether you’re looking for something new or simply having a browse!
Thank you again for your continued support. We look forward to helping you find your next piece!

Beoordeeld met 5 van de 5 sterren

Great company

Great company, my 2 bar stools arrived very quickly and delivered on the day I requested. Extremely pleased with them ( Ludo teal) and are of great quality. Really recommend this company.

11 september 2026
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Antwoord van Danetti

Thank you so much for your fantastic 5-star review. We’re delighted to hear that your Ludo Teal bar stools arrived quickly and on the day you requested.
It’s wonderful to know that you’re so pleased with their quality and love the colour. Thank you for your kind recommendation and for choosing Danetti. We hope you continue to enjoy your new bar stools!

Beoordeeld met 2 van de 5 sterren

Delivery service 1 star

This could be a great company however their admin and delivery service is is under 1 star. I ordered quite a few items between June and September 2026 and the delivery company messed me about every time. I am at the point where I don't even want their items anymore as has become too much hassle having to contact them constantly and making sure I am at home when they don't turn up. People have work to do, cannot wait for the delivery all day to be told it will not arrive until the following week and so on. Senior management needs to sort this out asap.

17 september 2026
Review zonder uitnodiging
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Antwoord van Danetti

Thank you for taking the time to share your detailed feedback. We’re very sorry to hear about the repeated delivery issues you experienced across your orders between June and September, and we completely understand how frustrating it must have been to repeatedly make arrangements to be at home, only for deliveries to be delayed or cancelled.
We appreciate that customers have work, family and other commitments, and we understand the inconvenience caused when a delivery does not arrive within the expected timeframe or is moved to another date. Having to repeatedly contact us for updates is not the experience we want our customers to have.
We’re particularly disappointed to hear that the delivery issues have affected your confidence in Danetti to the point where you no longer want the furniture. We work closely with our third-party delivery partner to deliver our furniture, and feedback such as yours is important in helping us identify where the service needs to improve.
We’re sorry that your experience has fallen so far short of what we aim to provide. We appreciate your honest feedback and will ensure your comments are shared with the relevant teams for review.

Beoordeeld met 5 van de 5 sterren

Great company to deal with…

Very good service from ordering to delivery.
Nice quality furniture

14 september 2026
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Antwoord van Danetti

Thank you so much for your 5-star review. We’re delighted to hear that you received very good service from placing your order through to delivery, and that you’re pleased with the quality of your new furniture.
We really appreciate your kind words and thank you for choosing Danetti. We hope you continue to enjoy your new furniture!

Beoordeeld met 5 van de 5 sterren

Great table and delivery

Great table and delivery

10 september 2026
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Antwoord van Danetti

Thank you so much for your 5-star review. We’re delighted to hear that you’re pleased with your new table and that your delivery went smoothly.
Thank you for choosing Danetti, and we hope you continue to enjoy your new furniture!

Beoordeeld met 3 van de 5 sterren

Cancelled delivery no updates

Delivery was due 8th September but cancelled on the day. Delivery was cancelled on the day, Danetti raised a case number and said to expect an update within 72 working hours. So far no updates - we have chased twice. Latest advice was that we should chase the courier company. Received update 18/09, customer service were helpful and apologetic - explained the issue and offered some different options for resolution.

8 september 2026
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Antwoord van Danetti

Thank you for taking the time to share your feedback. We’re very sorry that your delivery was cancelled on the day and that you’ve been left waiting for an update. This is not the level of service you should have received from us, and we completely understand your frustration.
You should have received a call from our team at the start of the week with an update. While our team have been working on the issue in the background, we appreciate that you should have been kept informed throughout and should not have had to chase us for information.
I believe our Delivery Specialist has been in touch with you today to discuss the situation and arrange a suitable resolution with you. We hope this will allow us to get the matter resolved as soon as possible.
Thank you for your patience and for giving us the opportunity to put this right. We’re sorry again for the delays and inconvenience caused, and we hope you can soon start enjoying your new furniture.

Beoordeeld met 5 van de 5 sterren

Another amazing product!

Another amazing product!! Customer service is always incredible and I’m already looking forward to purchasing my next piece!!

9 september 2026
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Antwoord van Danetti

Thank you so much for your amazing 5-star review and for choosing Danetti again. We’re delighted to hear that you’re so pleased with another one of our products and that you continue to receive incredible service from our Customer Care team.
It means a great deal to us to have your continued support, and we’re thrilled to hear you’re already looking forward to your next purchase. We can’t wait to welcome you back and help you find your next piece!

Beoordeeld met 5 van de 5 sterren

Sent out samples very quickly

Sent out samples very quickly. Great quality and I will definitely visit your showroom to find my ideal purchase.

12 september 2026
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Antwoord van Danetti

Thank you so much for your fantastic 5-star review. We’re delighted to hear that your samples arrived quickly and that you’re impressed with the quality.
We’d be delighted to welcome you to our showroom when you’re ready to find your ideal piece of furniture. We look forward to seeing you soon and helping you find the perfect choice for your home.

Beoordeeld met 4 van de 5 sterren

Beautiful sofa

Beautiful sofa, easy to move around to clean underneath and nice durable colour and material, (mocha). Very pleased just quite pricey for a 2 seater sofa.

12 september 2026
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Antwoord van Danetti

Thank you so much for your fantastic 5-star review. We’re delighted to hear that you’re so pleased with your new sofa and that you’re enjoying the practical design, particularly how easy it is to move for cleaning underneath.
It’s also great to hear that you love the Mocha colour and feel the material is durable. We appreciate your honest feedback regarding the price of the two seater sofa and will be sure to share your comments with the relevant team.
Thank you for choosing Danetti, and we hope you continue to enjoy your beautiful new sofa.

Beoordeeld met 4 van de 5 sterren

Everyone very helpful from initial…

Everyone very helpful from initial visit in the showroom to the delivery of my item and the quality is very good. However, I don’t agree with the high cost of delivery (when my items were able to be collected myself) which is not optional.

8 september 2026
Logo Danetti

Antwoord van Danetti

Thank you for taking the time to share your feedback. We’re delighted to hear that you found everyone helpful from your initial showroom visit through to delivery, and that you’re pleased with the quality of your new furniture.
We do appreciate your comments regarding the delivery charge and understand that this can feel expensive. We would, however, like to clarify that we charge £39.99 as standard for furniture deliveries, regardless of the amount or quantity of furniture you order from us. This can therefore work out as very good value for larger orders, as the delivery charge remains the same whether you purchase one item or several pieces. For smaller accessories, we offer a reduced delivery charge of £14.99.
We appreciate your feedback regarding our delivery charges and will share your comments with the relevant team. Thank you again for choosing Danetti, and we hope you continue to enjoy your new furniture.

Beoordeeld met 2 van de 5 sterren

Quality issue

I ordered a double bed from Danetti. The bed was lovely, unfortunately the frame turned up damaged and the box had a split in it too. I have opened a case and called today but still no reply. Unfortunately the bed is unusable without a frame. I agree Danetti have said they will rwplace the frame however there is a further expense to me to dismantle the frame and rebuild a new frame. This is also being looked into.

11 september 2026
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Antwoord van Danetti

Thank you for taking the time to share your feedback. We’re pleased to hear that you think the bed is lovely, but we’re very sorry that the frame arrived damaged and that this has left your bed unusable.
We’d like to clarify that your case was responded to on the same day it was raised. We can also see that, today, a member of our Customer Care team has reviewed your case and has organised a replacement frame for you.
We’re sorry for the inconvenience caused by the damage to your original delivery and appreciate your patience while we worked to arrange a replacement. We hope this is resolved quickly and that you can soon enjoy your new bed as intended.

Beoordeeld met 5 van de 5 sterren
Logo Danetti

Antwoord van Danetti

Thank you so much for your 5-star review. We’re delighted to hear that your samples arrived quickly and that you were kept well informed throughout the delivery process.
We hope the samples are helpful as you choose your perfect piece of furniture, and thank you for considering Danetti.

Beoordeeld met 5 van de 5 sterren

Perfect!

Just what I needed. I order a stylish side table for a small area. It fit perfectly. So stylish and good quality. Very happy with the delivery and packaging.

11 september 2026
Logo Danetti

Antwoord van Danetti

Thank you so much for your fantastic 5-star review. We’re delighted to hear that your new side table was just what you needed and that it fits perfectly into your space.
It’s wonderful to know that you’re pleased with the stylish design and quality, as well as the delivery and packaging. Thank you for choosing Danetti, and we hope you continue to enjoy your beautiful new side table.

Beoordeeld met 5 van de 5 sterren

Sample came fast

8 september 2026
Logo Danetti

Antwoord van Danetti

Thank you so much for your 5-star review. We’re delighted to hear that your sample arrived quickly and that our swatch service met your expectations.
We hope the sample helps you choose your perfect piece of furniture, and thank you for considering Danetti.

Beoordeeld met 5 van de 5 sterren

Efficient delivery service and good…

Efficient delivery service and good quality product again.

10 september 2026
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Antwoord van Danetti

Thank you so much for your 5-star review and for choosing Danetti again. We’re delighted to hear that you were pleased with the efficiency of our delivery service and the quality of your new furniture.
We really appreciate your continued support and are so pleased to know you’ve had another positive experience with us. Thank you again for choosing Danetti, and we hope you continue to enjoy your new furniture.

Beoordeeld met 5 van de 5 sterren

Great customer service

Great customer service

10 september 2026
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Antwoord van Danetti

Thank you so much for your 5-star review. We’re delighted to hear that you received great service from our Customer Care team.
We really appreciate your kind words and thank you for choosing Danetti. We hope to assist you again in the future.

Beoordeeld met 5 van de 5 sterren

Danetti delivers good design and quality products

The company processed my order quickly and delivered the furniture in a short time. The furniture was packed well so arrived in very good condition. The design and quality of the products i bought was good. I have bought frim this company begore and have akeays had a good experience.

9 september 2026
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Antwoord van Danetti

Thank you so much for your 5-star review and for choosing Danetti again. We’re delighted to hear that your order was processed quickly, your furniture arrived promptly and everything was so well packaged and in excellent condition.
It’s wonderful to know that you’re pleased with the design and quality of your new furniture, and we really appreciate your continued support. It means a great deal to hear that you’ve always had a positive experience with Danetti.
Thank you again for choosing us, and we hope you continue to enjoy your new furniture.

Beoordeeld met 1 van de 5 sterren

Dreadful in every way - avoid

Terrible so far. We were meant to have a delivery of 2 barstools. Only one arrived. I phoned and was told to fill a form on online. No apology. Filled in the form, given a case no, told to wait up to 72 hrs for issues to be resolved. I waited a couple of days and then emailed. Still waiting to hear whether I’m sending back one bar stool or if another is heading our way. Dreadful customer service! I will not buy from here again!

10 september 2026
Logo Danetti

Antwoord van Danetti

Thank you for taking the time to share your feedback. We’re very sorry that one of your two bar stools was missing from your delivery, and we completely understand your frustration with having to wait for an update.
We can see that you have been in contact with our Customer Care team and that a case has been raised regarding the missing item. Our Delivery Specialist is currently looking into what has happened and is due to be in touch with you today to provide an update and agree a suitable resolution with you.
We appreciate your patience while our Delivery Specialist investigates this and hope we can resolve the issue for you today.

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