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Danetti Reviews 

7.883
•
TrustScore 4 uit 5

4,1

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Beoordeeld met 5 van de 5 sterren

Today we took delivery of two Sanza Brushed Brass Table Lamps with Natural Linen Shades. Absolutely beautiful lamps, the led lighting cleverly built into the main lamp frame is inspired. These lamps... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 1 van de 5 sterren

My mattress orders didn’t show up on the day of the delivery and this happened twice. Never received any compensation Two of them ended up being m defective in just a couple of weeks I’ve tried to get... Toon meer

Beoordeeld met 5 van de 5 sterren

Very pleased with my new purchases of sideboard, dining table & chairs from Danetti. Excellent customer service from Joa throughout my purchase. Everything was in stock apart from the Fraser dining ta... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Gorgeous console table (Toronto dark ash). As I was ordering online I was a bit nervous about the quality, but it really exceeded my expectations. It looks and feels like excellent quality furniture.... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Meubelwinkel
  2. ook in
  3. Slaapkamermeubilair winkel
  4. Tuinmeubilairwinkel
  5. Woonkamermeubilairwinkel
  6. Zitbankenwinkel

Over Danetti

Geschreven door het bedrijf

Independent since 2006. Designed for real life.

At Danetti, we design contemporary furniture for the way people actually live. From our Berkshire studio, we create thoughtful, functional pieces that bring beauty, comfort and lasting quality into homes across the UK. Independently designed and built to last, every collection reflects our belief that great design should make life easier, more beautiful and more yours.

We offer a wide range of stylish, high-quality furniture for every room in the home. From dining tables and chairs to sofas, beds and storage, each piece is designed to help you create a space that works beautifully for your lifestyle. Whether you're furnishing an open-plan kitchen-diner, upgrading your bedroom, or refreshing your hallway, we’ve got pieces that make a statement.

Our curated designs, premium materials and smart details are what set us apart. We’re not about trends that fade - we’re about considered design that feels good to live with, day in and day out. Loved by thousands of customers across the UK, Danetti is where modern furniture meets everyday comfort. Thoughtful design. Built to last. Always made for the way you live.

Contactgegevens

4,1

Goed

TrustScore 4 uit 5

8K reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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4,1

Alle reviews

(7.883)

1.582 reviews in de afgelopen 12 maanden

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Beoordeeld met 5 van de 5 sterren

Great to deal with from start to…

Great to deal with from start to finish. They have a wonderful range of furniture and accessories that are really well made and extremely stylish. My wife and I have just purchased our 4th item from Danetti and have no doubt we will go back for more!!

4 september 2026
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Antwoord van Danetti

Thank you so much for your fantastic review and for continuing to choose Danetti. We’re delighted to hear that you’ve enjoyed your experience with us from start to finish and that you’re so pleased with the quality, style and range of our furniture and accessories.
It’s wonderful to know that you’ve now purchased your fourth item from us, and we really appreciate your continued support. We look forward to welcoming you back when you’re ready for your next Danetti purchase!

Beoordeeld met 4 van de 5 sterren

We bought a dining table and 4 chairs

We bought a dining table and 4 chairs. Great design and good price, quality product and helpful sales staff, on time delivery. Why not 5 stars? The table required assembly with a warning that 2 people were necessary. But it is so heavy that it needed 2 rugby forwards to move it. We are very pleased with the finished product but it was a challenge!

3 september 2026
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Antwoord van Danetti

Thank you for taking the time to leave your feedback. We’re delighted to hear that you’re so pleased with your dining table and chairs, and that you found the design, quality and price to be great. It’s also wonderful to hear that our Sales team were helpful and that your delivery arrived on time.
We do appreciate your comments regarding the assembly and, in particular, the weight of the table. We understand that moving a heavy piece of furniture can certainly make assembly more of a challenge, even with two people. We’ll be sure to pass your feedback on to our team.
We’re pleased that you’re happy with the finished product, and we hope you continue to enjoy your new dining set.

Beoordeeld met 4 van de 5 sterren

Very pleased with our sofa and prompt…

Very pleased with our sofa and prompt delivery. Only complaint was the delivery company were 5 hrs later than advised slot and literally dumped the sofa took photos of the boxes at delivery point and ran! Not checking for damage or signature etc.

4 september 2026
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Antwoord van Danetti

Thank you for taking the time to share your feedback. We’re delighted to hear that you’re very pleased with your new sofa and that the delivery was otherwise prompt.
We’re very sorry, however, to hear about the experience you had with the delivery team. A five-hour delay beyond the advised delivery slot is certainly not ideal, and we completely understand your frustration. We’re also disappointed to hear that the delivery team did not take the time to properly check the items with you or provide the level of service you would expect at the point of delivery.
We’ll be sure to share your feedback with our delivery partner, as this is not the experience we want our customers to receive. We appreciate you bringing this to our attention and hope you continue to enjoy your new sofa.

Beoordeeld met 5 van de 5 sterren

Amazing

Great sofa.

3 september 2026
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Antwoord van Danetti

Thank you so much for your 5-star review. We’re delighted to hear that you’re pleased with your new sofa.
Thank you for choosing Danetti, and we hope you continue to enjoy your purchase.

Beoordeeld met 5 van de 5 sterren

Easy to purchase and delivered on time

Easy to purchase and delivered on time. Great quality bar stools, really happy.

3 september 2026
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Antwoord van Danetti

Thank you so much for your fantastic 5-star review. We’re delighted to hear that you found the ordering process easy and that your bar stools arrived on time.
It’s wonderful to know that you’re so happy with the quality of your new bar stools. Thank you for choosing Danetti, and we hope you continue to enjoy your purchase.

Beoordeeld met 5 van de 5 sterren

Lovely rug

Lovely rug, very happy with my purchase.

3 september 2026
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Antwoord van Danetti

Thank you so much for your lovely 5-star review. We’re delighted to hear that you’re so happy with your new rug and pleased with your purchase.
Thank you for choosing Danetti, and we hope you continue to enjoy your beautiful new rug.

Beoordeeld met 5 van de 5 sterren

Friendly service with no pressure

Friendly service with no pressure. Items delivered timely. Excellent quality furniture!

3 september 2026
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Antwoord van Danetti

Thank you so much for your fantastic 5-star review. We’re delighted to hear that you received friendly, pressure free service and that your items were delivered promptly.
It’s wonderful to know that you’re so pleased with the quality of your new furniture. Thank you for choosing Danetti, and we hope you continue to enjoy your purchase.

Beoordeeld met 4 van de 5 sterren

I was disappointed that the delivery…

I was disappointed that the delivery men did not take the packaging away, I understood they would unpack the items and remove the packaging. I had to ask them to unpack the items which they did but said they couldn't take the packaging away.
As I am in my 80s and do not drive I cannot take it to a recycling tip.
I would have given 5 stars if they had taken it away.

5 september 2026
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Antwoord van Danetti

Thank you for taking the time to share your feedback. We’re sorry to hear that the delivery service did not meet your expectations, particularly regarding the removal of the packaging.
We completely understand your frustration, especially given that you’re unable to take the packaging to a recycling centre yourself. We’re pleased that the delivery team were able to unpack the items for you, but we’re sorry that they were unable to take the packaging away.
We appreciate that this impacted your overall experience and understand why you would have given us 5 stars had the packaging removal been possible. We’ll be sure to pass your feedback on to our delivery team, as this is a service that we aim to provide and have agreed to this with the delivery team!
Thank you again for choosing Danetti and for sharing your honest feedback. We hope you continue to enjoy your new furniture.

Beoordeeld met 5 van de 5 sterren

Customer service is brilliant

Customer service is brilliant. Makes me very confident in ordering from Danetti and really grateful for the opportunity to still take advantage of the bank holiday discount - can’t wait to place my order

2 september 2026
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Antwoord van Danetti

Thank you so much for your wonderful 5-star review. We’re delighted to hear that you found our Customer Care service brilliant and that it has given you confidence in ordering from Danetti.
We’re also pleased that we were able to help you take advantage of the Bank Holiday discount. We really appreciate your kind words and can’t wait to help you with your order. We hope you find exactly what you’re looking for!

Beoordeeld met 1 van de 5 sterren

Sleeping on the floor for two weeks with no resolution.

After my original bed delivery missing a box, it took 5 days for the investigation, and then another 4 days to schedule the re-delivery. I was then informed on the morning of the second delivery, that the item would not be coming. After 2 weeks of sleeping on the floor, I’m at my wits end. The team said again that they were going to investigate the missing box, but at this point I have lost hope. If this takes another two weeks it’ll be a month of sleeping on the floor. I understand things happen, but for this to happen twice, having to take time off of work, and a seeming lack of urgency from the team, I’m starting to wish I’d never ordered.

2 september 2026
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Antwoord van Danetti

Thank you for taking the time to share your feedback. We’re genuinely sorry for the experience you’ve had with your bed delivery, and we completely understand your frustration after being left without a bed for so long.
You are absolutely right that this is not the normal level of service we wish to provide. We recognise that having the issue occur twice, alongside the need to take time off work and the delays in resolving the missing box, has been incredibly disappointing.
Please be assured that we have been working hard behind the scenes to resolve this. Our Delivery Specialist has been working closely with AIT to investigate what has happened and ensure that the outstanding items are delivered to you as quickly as possible.
We’re pleased to confirm that your replacement order is now fully booked in for delivery, and we sincerely hope this finally resolves the issues you have experienced and allows you to enjoy your new bed as intended.
We’re truly sorry that your experience has fallen so far below the standard we aim to provide, and we appreciate your patience while our team has worked to put this right.

Beoordeeld met 3 van de 5 sterren

The goods have been delivery to the…

The goods have been delivery to the ground floor and not to the room of choice.. first floor bedroom. Plus there was no option for installation (for the bed to be put together). This needs to be considered if looking to purchase from Danetti.

4 september 2026
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Antwoord van Danetti

Thank you for taking the time to share your feedback. We’re sorry to hear that your delivery did not meet your expectations and completely understand your frustration.
Our Room of Choice delivery is a service that we pay our delivery team to provide, so the goods should have been delivered to your chosen room on the first floor. We’re sorry that this was not the case on this occasion, and we’ll be sure to raise your feedback with our delivery team.
In terms of assembly, our beds are supplied for self-assembly and we do not currently offer an installation service. We appreciate your feedback regarding this and understand that this is an important consideration when purchasing.
We’re sorry that your delivery experience fell short of the service you should have received, and we appreciate you bringing this to our attention.

Beoordeeld met 5 van de 5 sterren

Beautiful products absolutely delighted

Beautiful products absolutely delighted
Thank you Danetti
Irene Fearon.

4 september 2026
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Antwoord van Danetti

Thank you so much for your lovely 5-star review, Irene. We’re delighted to hear that you’re so pleased with your Danetti products.
Thank you for choosing Danetti and for your kind words. We hope you continue to enjoy your beautiful new furniture.

Beoordeeld met 5 van de 5 sterren

Love this table

Love this table! Very well made. Easy to assemble, just extremely heavy.

4 september 2026
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Antwoord van Danetti

Thank you so much for your 5-star review. We’re delighted to hear that you love your new table and are pleased with the quality and how easy it was to assemble.
We appreciate your feedback regarding the weight of the table and will be sure to take this on board.
Thank you for choosing Danetti, and we hope you continue to enjoy your new table.

Beoordeeld met 1 van de 5 sterren

Absolute dissapointment

Placed a big order for multiple furniture's pieces.
The delivered orders had plenty of issues:
1- Wrong items delivered.
2- Faulty items (Damaged)
3- Missing items
These things happen, but what is more and more frustrating is the process to fix it and sort it out. I've been treated as if it's my fault and I'm the one who should pay the price for their mistakes. Poor responses, lack of solutions, and I'm dragged endlessly.
As of the time I'm posting this, my problem has been dragging for more than a week waiting a closure!!
I have furnished a full new place, dealt with many different suppliers, they were the worst without any doubt.
So disappointing.

1 september 2026
Review zonder uitnodiging
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Antwoord van Danetti

Thank you for taking the time to share your feedback. We completely appreciate the frustration caused by receiving incorrect, damaged and missing items, and we’re sorry that the process of resolving these issues has left you feeling this way.
We can see, however, that your case has been regularly responded to since it was raised, and that you have also had several discussions over the phone with our Customer Care team regarding the issues and the steps needed to resolve them. We appreciate that there can be a lot of details to clarify when dealing with multiple missing, incorrect and damaged items, and we’re sorry if the process has felt unnecessarily drawn out.
We can now see that a replacement order has been raised and is booked in for delivery on the 14th, with the aim of resolving the outstanding issues with your order.
We’re sorry that your experience has not been as straightforward as you would have expected, particularly when furnishing a new home. We hope that the replacement delivery on the 14th resolves the remaining issues and allows us to turn your experience around.

Beoordeeld met 5 van de 5 sterren

Ludo Bar Stool

Received our new Bar Stools, they are just as described on the website. They look stylish and are very comfortable. Delivery was great, we were kept informed every step of the way.

3 september 2026
Logo Danetti

Antwoord van Danetti

Thank you so much for your fantastic 5-star review. We’re delighted to hear that your new bar stools are just as you expected and that you’re pleased with both their stylish design and comfort.
It’s also great to hear that your delivery went smoothly and that you were kept informed throughout the process.
Thank you for choosing Danetti, and we hope you continue to enjoy your new bar stools.

Beoordeeld met 4 van de 5 sterren

Good products.

Good products. As a returning customer I have always liked the products. Delivery on time but one of the boxes was in a shocking state (19th delivery of 20 deliveries that day which might explain the external packaging damage?) and I was surprised the chair was not damaged. Love the chairs though!.

4 september 2026
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Antwoord van Danetti

Thank you so much for your review and for being a returning Danetti customer. We’re delighted to hear that you’ve always been happy with our products and that you love your new chairs.
We’re pleased that your delivery arrived on time, although we’re sorry to hear that one of the boxes arrived in such poor condition. We understand your surprise that the chair itself was thankfully undamaged, and we’ll certainly share your feedback regarding the packaging with our delivery team.
Thank you again for your continued support and for choosing Danetti. We really appreciate your kind words and hope you continue to enjoy your new chairs.

Beoordeeld met 5 van de 5 sterren
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Antwoord van Danetti

Thank you for your lovely 5-star review. We’re delighted to hear that you’re pleased with the quality of your mirror and that it arrived well packaged.
Thank you for choosing Danetti, and we hope you continue to enjoy your new mirror.

Beoordeeld met 4 van de 5 sterren

Love this table

Love this table. Third piece of furniture ordered from Danetti. Always beautifully packaged.

The delivery service expensive and poor. Received a text to say delivery was going to be 3 hours late. In fact it was 4 hours later than original delivery slot. This was unhelpful. Driver mumbled he didn’t know why they were late. He appeared not to speak much English.

4 september 2026
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Antwoord van Danetti

Thank you for taking the time to leave your feedback, and we’re delighted to hear that you love your new table and that this is your third piece of furniture purchased from Danetti. It’s also great to know that you’ve consistently been pleased with how well your furniture is packaged.
We’re sorry, however, to hear about your delivery experience. We completely understand how frustrating it must have been to receive an update advising that your delivery would be three hours late, only for it to arrive four hours after your original delivery slot. We appreciate that this was particularly disappointing given the delivery charge.
We’re also sorry that the driver was unable to provide you with a clear explanation for the delay. We’ll be sure to share your feedback with our delivery team, as we always want our customers to receive a professional and informative service from start to finish.
Thank you again for your continued support of Danetti and for your honest feedback. We hope you continue to enjoy your new table.

Beoordeeld met 5 van de 5 sterren

I haven't bought anything yet

I haven't bought anything yet. I was thinking about buying 6 Dylan dining chairs but as I didn't receive the swatches in time to qualify for the 10% discount I am still not decided.

4 september 2026
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Antwoord van Danetti

Thank you for taking the time to leave your feedback. We’re sorry that you didn’t receive your swatches in time to take advantage of the 10% discount, and we completely understand why this has left you undecided about placing your order for the six Dylan dining chairs.
We’d really appreciate the opportunity to help. If you could contact our Sales team, they’ll be happy to discuss the chairs with you and see what we can do regarding the discount, as we’d love the opportunity to help you complete your purchase.
We hope we can assist you further and look forward to hearing from you.

Beoordeeld met 1 van de 5 sterren

Material swatches

I’ve ordered material swatches for an ottoman bed but as yet have not received them. I’ve not yet bought anything so am not complaining about a product. I just want to see the material to see if I want to buy the bed.

4 september 2026
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Antwoord van Danetti

Thank you for taking the time to share your feedback. We completely understand that you’d like to see the material before deciding whether to purchase your ottoman bed, and we’re sorry that you haven’t received your swatches yet.
We send our material swatches free of charge, and we can confirm that your swatches have been dispatched. Unfortunately, swatches are sent via Royal Mail, so we’re sorry if they have been delayed or lost in the post.
If you haven’t received them yet, please contact our Sales team and we’ll be more than happy to arrange for the swatches to be resent to you.
We hope we can get these to you soon so that you can make an informed decision about your new bed, and we appreciate your patience.

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