Davies Group Ltd Reviews 

Really quick and easy to claim. No annoying phone calls. All dealt with by email and response was very quick.

I am very happy with the service.

They send me a survey request before completing my claim. I'm still awaiting my settlement voucher.

Following the cancellation of our long awaited holiday due to my companion and friend being diagnosed with cancer our Travel Insurance Com. Staysure, passed our claim onto Davies Group Ltd and dealing with this company was stress less and the claim refund expedited quickly, my thanks to them. Brilliant company to deal with.

Didn’t complete the job. Refunding the money paid to fit a washing machine and remove the old one

Very Professional

Very fast and easy process, put a claim in for a broken driver and 5 days later it has been accepted and waiting for payment.
Customer service was fantastic.

Would highly recommend

I recently spoke with Lucy from the Davies Group and she was very helpful with my enquiry. Thank you.

Davies Group were extremely prompt in providing a resolution to my claim and Robert Hughes provided full detail of how to submit documentation in an easy to follow format.

No do not consider these they r cheap and nasty and faulty

Asma was very professional and courteous in dealing with my call.
She was able to answer all my queries quickly and efficiently. She explained very clearly the procedures etc that needed to be followed and next steps. She was friendly and cheerful whilst providing excellent customer service.
I would definately recommend The Davies Group to others as this is not the first time I have had dealings with this company. Always a pleasure to deal with.

Fantastic service really disappointed we had to cancel our holiday, but made easier by the speed and good customer service received. Special mention to Kat Womak.

Unfortunately I have had two claims from Staysure. One a few years ago when I became ill in Spain. They paid me with no quibble whatsoever. Then this year again on holiday I went down with Shingles and once again they paid me out with no problems. This is why I have stayed with them every time I go away as I can depend on them completely.

After being told that they had no record of our claim a second and third phone call sorted our issue out and we received the compensation we were expecting.

Very promptly settled my claim. Ensure you keep every scrap of paper or photograph it when abroad seeking medical help. If you have time to check, see if it is cheaper to get GP to come to you at hotel. If you are attending an hospital make sure it is a public hospital
And take health card as well as your passport. If going to a private clinic be aware, they will want payment there and then. A simple visit to a private clinic, which I thought was a hospital, cost me €300 in Majorca. It would have cost nothing to go to a public hospital or about half if I had got the GP come to me. This was not explained to me by Staysure helpline, who get Davies to process the claim. So, although reimbursed quickly I still had to pay £100 excess.

Adam Bryce handled my claim superbly, he was soo nice,friendly and understanding.

I contscted the Davies Group re a claim for a new Ftidge Freezer and found both Will & Muhammed very helpful & personable.Will found an alternative FF at a cheaper price than quoted earlier by Davies and Muhammed helped to organise the revised order snd delivery.Lets hope the delivery and jnstallation etc goes as smoothly. I do think that allocating shorter tinelines for the latter would help improve the rating to 5 as a waiting slot of 7-7 is unfair and often the final timeline allocated is either received late or frequently overlooked from past experience.

The online claim system was really good to use! Not at all clunky, but straight forward... and clear English! At a time of some concern, my claim was settled very quickly, too. Well done Davies Group.

Michelle was amazing - professional, quick and thorough in processing our claim. Refreshing- as previously have been burdened with procedural delays.