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Destination2 Reviews 

28.146
•
TrustScore 4.5 uit 5

4,6

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

I have been looking for a multi trip holiday for a while now for myself and my daughter. I looked on many websites and different holiday companies. Joseph at Destination 2 found us the perfect holiday... Toon meer

Beoordeeld met 5 van de 5 sterren

Tracy Jagger who dealt with our recent booking for our forthcoming trip to the Siyam World resort in the Maldives was absolutely brilliant. Her attention to detail and knowledge were second to none. S... Toon meer

Beoordeeld met 5 van de 5 sterren

Redemption! I had a bad experience with Destination2 previously when additional funds for my hotel were requested after booking a holiday. I cancelled that trip. However, the saving offered fo... Toon meer

Beoordeeld met 5 van de 5 sterren

Received excellent service from Stefanie from my very first call to booking. Very profficient and professional and felt very at ease with the whole process. Would definitely recommend and have... Toon meer

Bedrijfsgegevens

  1. Touroperator

Geschreven door het bedrijf

With a wealth of experience in the travel industry, our dedicated team of specialist long-haul consultants are passionate about discovering and sharing new and exciting destinations and offer their expertise, knowledge and personal experience based on a variety of premier long-haul destinations across the globe.


Contactgegevens

4,6

Uitstekend

TrustScore 4.5 uit 5

28K reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Vraagt klanten om een review

Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.

Heeft 99% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 24 uur

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4,6

Alle reviews

(28.146)

4.534 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 5 van de 5 sterren

Great company

Nadine Edward's was very patient and helpful with us. Nothing was too much trouble. She was very friendly too. This is our 2nd time booking with this company and i camt recommend enough.

9 oktober 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Nadine at Destination 2 was the best!

We just had an amazing experience booking our hotel with Nadine. She was really helpful and knowledgeable. Everything went smoothly and confirmation was sent quickly to our email. Will definitely pick up the phone to Nadine next time we are looking at hotels! Thanks Nadine!

9 oktober 2026
Review zonder uitnodiging
Beoordeeld met 4 van de 5 sterren

I am not keen on the requirement to…

I am not keen on the requirement to download the app to view all my travel documents etc.

I have updated your score following review of your reply however the initial e mail stated that I had to download the app to access my documents.

3 oktober 2026
Logo Destination2

Antwoord van Destination2

Hello Mr McSheffrey and thank you for your review. We're sorry to hear you do not wish to use our App. Kindly note that this is not a requirement, as your travel documents have also been sent to you via email. We trust this clarifies for you, and would appreciate any amendment you could consider making to your review score since 3 stars is considered negative as per Trustpilot policy. Thank you.

Beoordeeld met 1 van de 5 sterren

Unclear website and poor customer service experience

I don’t think the website was clear and confusing regarding what was being booked. Won’t validate genuine discount codes. I rang up for clarification on some issues and the call handler made me feel like an inconvenience. I haven’t enjoyed the experience booking through you at all so far.

In response to the below prior contact wouldn’t have helped as you couldn’t answer my questions even afterwards, didn’t seem to know and your computer systems were down. I also was made to feel like an inconvenience and a nuisance asking any questions, was cut short and interrupted. If I had rang up prior to booking and had that experience I wouldn’t have booked through you.

The TUI website for the same destination, same price is clearer on further research, useful images, details below and clear guidance on what is included, would be no reason to ring up and clarify. I got more information from them and their website than through ringing yourselves for which I still don’t have an update. I was only enticed to your website through a link and discount code which was at first able to be applied and did work and then later there was no where to enter when re-visiting.

8 oktober 2026
Logo Destination2

Antwoord van Destination2

Hello Catherine and thank you for your review. We're sorry to hear that you found our website to be unclear as to what you were selecting when placing your booking. In such circumstances where customers may be uncertain of the options displayed, we would expect that we be contacted prior to booking in order that we can answer any questions you may have and to ensure that there is no confusion. Regarding the discount code, again if you were experiencing difficulty applying this via our website, we would have welcomed contact before proceeding to book in order that we could check this for you. As has been explained via email, it would appear that the code you were trying to use is not an official discount offered by Destination2 and rather a third-party website. It would appear that our Customer Services Team are currently checking in relation to your further queries and will revert back to you via the appropriate channels once they are able to confirm this information.

Beoordeeld met 5 van de 5 sterren

Fantastic experience

Fantastic experience. Everything explained and options offered. Felt supported but not pressured. I am happy to recommend the service to anyone looking to explore once in a lifetime holidays. Thank you

5 oktober 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Booking with Destination2 was perfect…

Booking with Destination2 was perfect for me. I’m not confident with booking online so I called and got through to Chris, who booked for me the hotel i had seen on their website, asked my preferred airport flying from, gave flight times etc over the phone and I booked immediately without hesitation.
I booked only 4 days before my 2 week holiday to Greece and it was a breeze.
I received all confirmation, booking details, room details , Taxi transfer details on an email with
Attachments, and printed these off as recommended x 2 copies of each before I left . Always handy to have these documents printed off not just on your phone and email in case you need them. Which I did but everything was dealt with professionally and I was kept informed.

So my experience with Destination 2 has been really good and I would use again.
Thank you again to Chris.

6 oktober 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

I tried to book my holiday on line but…

I tried to book my holiday on line but transferring from my bank website toDestination 2 website i was timed out. I gave up.
However Gavin from Destination 2 rang me that same evening to ask what the problem was and if he could help. Gavin listened and as i wanted to book the holiday, he agreed to ring me back and help to make payment easier.
I missed 2 calls from Gavin but he rang back a third time. Gavin made the booking and then stayed on the line to talk me through the payment process as i did it.
Gavin was very patient; read through all the updates for the hotel and emailed me so if i had any further issues, i could email him direct. Gavin made the booking process very easy for me.

7 oktober 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Excellent booking experience

We have just booked a winter sun holiday in Barbados. Thank you to Nadine who was very helpful in arranging our accommodation, and was efficient, polite, cheerful and pleasant throughout

8 oktober 2026
Review zonder uitnodiging

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