Had a great experience with Jack at DFS Bolton. He was very knowledgeable, helpful and made the whole process really easy. There was no fuss or pressure, just straightforward advice and a smooth sale.... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
Dealt with by Adam Smith for our purchase. Really looked after us. Very down to earth and informative. He wasn't just after a sale. Worked several options out for us before we settled on our final con... Toon meer
Bedrijf heeft geantwoord
Not for the first time have we used DFS Middlebrook Bolton. This will be our 3rd suite from them, and we are not replacing as they were worn out, we just wanted a change up. Previous suites had load... Toon meer
Was given all the info we required/asked for without any pressure to make a purchase or being directed one way or another. Choices were left to us from the information we received which was more than... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Geschreven door het bedrijf
Contactgegevens
The Linkway, Unit 15b, BL6 6JA, Bolton, Verenigd Koninkrijk
- 0333 999 9736
4,9
Uitstekend
8K reviews
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Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Had a lovely greeting by Adam
Had a lovely greeting by Adam, made us welcome yet didn’t put us under any pressure to buy.
We chose a gorgeous sofa, really happy.
2 augustus 2026
Antwoord van DFS Furniture - Bolton
Hello,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lorraine E
DFS Customer Support
Soni was really helpful and friendly
2 augustus 2026
Antwoord van DFS Furniture - Bolton
Good Morning,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards,
Jordan
DFS Customer Support
Highly recommend
We had a fantastic experience today. From the moment we arrived, we were looked after brilliantly by Darran. He was attentive, took the time to explain everything in detail, and was incredibly knowledgeable about the products. Most importantly, he really listened to what we were looking for and helped us find the perfect sofa without any pressure. He was warm, personable, and made the whole experience enjoyable. And to top it all off, his goth-style was absolutely ace! A real credit to the team – thank you for all your help!
1 augustus 2026
Antwoord van DFS Furniture - Bolton
Good Morning,
Thank you for leaving us a 5* review, we appreciate you sharing this lovely feedback with others. We’re happy that Darran met your expectations in store and we hope you enjoy your furniture when it arrives!
Kind Regards,
Jordan
DFS Customer Support
Really helpful and simple buying…
Really helpful and simple buying process. Staff really good especially Ben!
1 augustus 2026
Antwoord van DFS Furniture - Bolton
Good Morning,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards,
Jordan
DFS Customer Support
Very good service from Shannon very…
Very good service from Shannon very helpful and clear
1 augustus 2026
Antwoord van DFS Furniture - Bolton
Good Morning,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards,
Jordan
DFS Customer Support
Easy ordering process
Easy ordering process, I knew what I wanted and wasn’t pestered to buy extras. Store assistant was very professional and helpful.
31 juli 2026
Antwoord van DFS Furniture - Bolton
Hello,
We’re really grateful and appreciate you taking the time to share your experience with us.
Kind regards,
Holly M
DFS Customer Support
Great service from start to finish
Great service from start to finish, Shannon was very helpful, made it very easy to order. Thank you
31 juli 2026
Antwoord van DFS Furniture - Bolton
Hello,
Thank you for sharing your kind review with us.
Kind regards,
Holly M
DFS Customer Support
Antwoord van DFS Furniture - Bolton
Hello,
Thank you so much for your kind words and for taking the time to give us an amazing review. We really do appreciate it and hope you enjoy your furniture when it arrives!
Kind regards
Lorraine E
DFS Central Customer Support
Great choice
Great choice, lovely friendly professional service - not ‘pushy salesperson’ but equally knowledgeable and helpful enough to get the job done.
Good selection in store.
30 juli 2026
Antwoord van DFS Furniture - Bolton
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lorraine E DFS Customer Support
Good friendly customer service
Good friendly customer service , left alone to brows staff on hand when needed
29 juli 2026
Antwoord van DFS Furniture - Bolton
Hello,
Thank you for your kind review.
Kind regards
Holly M
DFS Customer Support
Antwoord van DFS Furniture - Bolton
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lorraine E DFS Customer Support
I went to purchase sofas
I went to purchase sofas. The sales guy was really nice but after we left the finance declined and for 2 weeks I’ve been chasing them to refund my deposit. They keep trying to force me to either get someone else to finance the sofas or pay the balance. Very bad customer service
22 juli 2026
Antwoord van DFS Furniture - Bolton
Good Afternoon Ishah,
Thank you so much for taking the time to write us a review. Your feedback is much appreciated.
I am really sorry to hear you're not happy with the process of ordering using finance, this is very disappointing to hear and it is not our intention to make customers feel this way.
We do like to give our customers the opportunity of keeping the order for furniture but with an alternative payment method if they still require the goods. Due to this we do like to call ensuring alternative options have been offered to see how our customers would like to proceed before processing the refund
I have taken a look into your order and I can see your request for a cancellation has been raised and you should receive your refund shortly.
Apologies again for any inconvenience this may cause.
Kind Regards,
Lorraine E
DFS Central Customer Support
Very good customer sevice
Very quick and efficient customer service
Ricky was very helpful helping me choose my sofa
28 juli 2026
Antwoord van DFS Furniture - Bolton
Hello,
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind regards,
Lorraine E
DFS Customer Support
Antwoord van DFS Furniture - Bolton
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lorraine E DFS Customer Support
Very good experience at the Bolton DFS…
Very good experience at the Bolton DFS in Middlebrook. Dave was friendly, kind and provided us with excellent service. Happy with our visit today.
28 juli 2026
Antwoord van DFS Furniture - Bolton
Hello,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind regards,
Lorraine E
DFS Customer Support
vgood nice staff good
28 juli 2026
Antwoord van DFS Furniture - Bolton
Hello,
Thank you for your 5 star review.
Kind regards,
Holly M
DFS Customer Support
Antwoord van DFS Furniture - Bolton
Hello,
Thank you for your great review.
Kind Regards,
Holly M
DFS Customer Support
From start to finish the service was…
From start to finish the service was brilliant. Ben who served us was so helpful in every way. We had time to think about our purchase with no pressure on us at all. So helpful could not ask for a better service.
28 juli 2026
Antwoord van DFS Furniture - Bolton
Hello,
Thank you for sharing your lovely review. We’re glad that you enjoyed your experience with us in store. We hope that you enjoy the furniture when it arrives.
Kind Regards,
Holly M
DFS Customer Support
I had a lovely experience at DFS in…
I had a lovely experience at DFS in Bolton, not once did I feel pressured into buying anything, I was able to look round at my own leisure, in peace.
When ready to make my order, me and my children were offered refreshments, still didn’t feel any pressure, the whole atmosphere was so relaxed with DFS Dave. I couldn’t make my mind up on the spot about what colour I wanted so I was able to go home, have a think about it, measure up and then get back to Dave the next day on exactly how I wanted my whole order. The whole experience has been great and I imagine that in the future, I’ll be sticking with DFS. Thankyou so much, Dave.
26 juli 2026
Antwoord van DFS Furniture - Bolton
Good Afternoon,
Thank you for leaving us a 5* review, we appreciate you sharing this lovely feedback with others. We’re happy we met your expectations in store and we hope you enjoy your furniture when it arrives!
Kind Regards,
Jordan
DFS Customer Support
Antwoord van DFS Furniture - Bolton
Good Afternoon,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards,
Jordan
DFS Customer Support
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