Visited today and had a sofa designed to fit our room which we purchased alongside a coffee table. Was greeted by Jack at the door who looked after us throughout. He was friendly, knowledgeable, helpf... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
Terrific selection in a lovely big showroom at different prices.There is something to suit everyone.Pick your style size and fabric and once you are happy with your choice then you receive friendly... Toon meer
Bedrijf heeft geantwoord
We went to dfs first to look at sofas. We were greeted by a member of staff who was chilled and informative. We went around several other sofa stores at the middlebrook retail park. We went back to df... Toon meer
Bedrijf heeft geantwoord
Steph was an excellent sales representative. She was not pushy in any way. She left us to choose what we wanted with just the right amount of support. After a walk around the retail park and much so... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Geschreven door het bedrijf
Contactgegevens
The Linkway, Unit 15b, BL6 6JA, Bolton, Verenigd Koninkrijk
- 0333 999 9736
4,9
Uitstekend
9K reviews
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Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Ben, our salesman was great.
Ben, our salesman was great. He wasn't pushy and gave us time to think. There were plenty of options and when we were ready to purchase it was very easy.
7 oktober 2026
Antwoord van DFS Furniture - Bolton
Hello Val,
Thank you for your kind 5* review. We are really happy that you enjoyed your experience in our store. We're excited for you to receive your lovely new furniture!
Kind regards,
Lia
DFS Customer Support
Antwoord van DFS Furniture - Bolton
Hello,
Thank you for your 5 star review.
Kind Regards,
Holly M
DFS Customer Support
Antwoord van DFS Furniture - Bolton
Hello Alan,
Thanks for your fabulous review, we love to hear it!
Kind regards,
Lia
DFS Customer Support
I was asked if wanted any help to which…
I was asked if wanted any help to which I replied yes. The guy was very helpful, informative and thorough. He was also very polite and not pushy in the slightest which was really nice. All in all I was very happy with my experience.
8 oktober 2026
Antwoord van DFS Furniture - Bolton
Hello Lisa,
Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!
Kind regards,
Lia
DFS Customer Support
great service from the staff
7 oktober 2026
Antwoord van DFS Furniture - Bolton
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lorraine E DFS Customer Support
Good shopping experience
Good selection of sofas. Helpful staff explaining the process fully. A good shopping experience.
7 oktober 2026
Antwoord van DFS Furniture - Bolton
Hello,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lorraine E
DFS Customer Support
Adam Smith was a very polite sale…
Adam Smith was a very polite sale person and was so willing to and got that extra mile. He helped me with any question and gave me a lot of advice about my purchase. I came to DFS as my suite I have now I brought from there 12 years ago and couldn’t have asked for better quality so I wanted the same experience again. Thanks to Adam I think I have that. Thankyou Adam for all your help.
4 oktober 2026
Antwoord van DFS Furniture - Bolton
Hello,
Thank you for taking the time to leave us your review. Your feedback is greatly appreciated. We are so happy to hear about your great experience with DFS. Thank you so much for placing an order with us.
Kind Regards,
Holly M
DFS Customer Support
Staff in store lied to me
30 september 2026
Antwoord van DFS Furniture - Bolton
Hi Dan,
Thank you for taking the time to share your feedback. We are very sorry to learn you're not happy with the service received in store, after reviewing the order we are able to see you placed the order over the phone with the sales team. We hope they have met your expectations and we will look forward to delivering your new goods!
Kind regards,
Lia
DFS Customer Support
Our visit to DFS was fantastic,a young…
Our visit to DFS was fantastic,a young man helped us through the whole process,explaining everything to us,so we could find our perfect sofa & chairs.Could'nt fault anything about our visit,the young man went above & beyond,very polite & helpful.
6 oktober 2026
Antwoord van DFS Furniture - Bolton
Hello Sarah,
Thank you for your kind 5* review. We are really happy that you enjoyed your experience in our store. We're excited for you to receive your lovely new furniture!
Kind regards,
Lia
DFS Customer Support
Antwoord van DFS Furniture - Bolton
Hello Sarah,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lia
DFS Customer Support
The customer service man sonny was…
The customer service man sonny was amazing told us in detail about our order the size quality , sofa protection. Gave us an latte whilst we discussed our options brilliant customer service we have been shopping with dfs for over ten years.
5 oktober 2026
Antwoord van DFS Furniture - Bolton
Hello Ash,
Your feedback is greatly appreciated, thank you for sharing your review with others and we look forward to you receiving your new furniture!
Kind regards,
Lia
DFS Customer Support
Antwoord van DFS Furniture - Bolton
Hello Nicky,
Thanks for your fabulous review, we love to hear it!
Kind regards,
Lia
DFS Customer Support
Jack was very helpful
Jack was very helpful, polite and informative. I'm very happy with my new purchase and would like to say thank you to Jack for making it a smooth process.
6 oktober 2026
Antwoord van DFS Furniture - Bolton
Hello Gavin,
Thank you so much for taking the time to write us a 5* review, your feedback is always appreciated. We are really happy to hear that you had a great experience in store with Jack.
Kind regards,
Lia
DFS Customer Support
New sofa day
Jack was very attentive and listened to all my requests and was very helpful and talked us through everything very efficiently
6 oktober 2026
Antwoord van DFS Furniture - Bolton
Hello Alison,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lia
DFS Customer Support
Ben the assistant was really helpful in…
Ben the assistant was really helpful in every way Pleasant & knowledgeable about the product we were buying.From the moment we arrived in the shop nothing was to much trouble offered us refreshments if required. Very satisfied.
6 oktober 2026
Antwoord van DFS Furniture - Bolton
Hello,
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind regards,
Lorraine E
DFS Customer Support
Great customer service
We had plenty of time to browse without being approached by anyone then Dave came and asked us if we wanted help when we were ready. He was friendly and helpful, without being pushy. He was knowledgeable and made our decision easy with the information he provided.
6 oktober 2026
Antwoord van DFS Furniture - Bolton
Hello Paul,
Thank you so much for taking the time to write us a 5* review, your feedback is always appreciated. We are really happy to hear that you had a great experience in store with Dave.
Kind regards,
Lia
DFS Customer Support
Brillant service polite friendly and…
Brillant service polite friendly and very helpful would recommend to family and friends
6 oktober 2026
Antwoord van DFS Furniture - Bolton
Hello,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards,
Jordan
DFS Customer Support
DFS Experience Sonny was very pleasant and served me…
Sonny was very pleasant and serve me and my friends with a smile, he was extremely professional and explained everything clearly regarding my purchase of the sofas and cleaning regime. Sonny gave us a coffee which was very nice and welcomed
5 oktober 2026
Antwoord van DFS Furniture - Bolton
Hello,
Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!
Kind regards,
Lorraine E
DFS Customer Support
Great customer service!! Ricky was really helpful to me when I…
Ricky was really helpful to me when I was ordering my new sofa, he wasn’t pushy and really understood and explained everything thoroughly. It made the whole experience feel really easy. Thankyou so much.
5 oktober 2026
Antwoord van DFS Furniture - Bolton
Hello,
Thank you for sharing your lovely review. We’re happy that you enjoyed your experience in the store. It is much appreciated!
Kind regards
Holly M
DFS Customer Support
Excellent service by steph
5 oktober 2026
Review zonder uitnodiging
Antwoord van DFS Furniture - Bolton
Hello,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lorraine E
DFS Customer Support
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