DFS Furniture - Bury St Edmunds Reviews 

Connor was great. He saw us looking and approached us but he left us to look around. He then helped us to purchase our sofa and explained things very clearly and well.

Great customer service. Not at all pushy like some others we’ve had in the past.

We were welcomed into the store and directed to items appropriate to our needs. The sales person understood what we needed in terms of my wifes physical requirements and offered practical advice. We were then left to browse at our leisure and they checked in on us periodically and were able to clarify the varied product options avaliable to us.
We were given time and space to think our options through and to return later once we had made final decisions. We then returned the next day to complete our purchase, the process of which was straight forwards.
Overall a relaxed and comfortable shopping experience.

Staff were lovely, no hard sell which I hate!
Explained everything very clearly and was happy and bubbly
Excellent service

From entering the store we were made to feel very at ease and welcome to peruse at our leisure.
After finding the items we were interested in, the sales assistant was super helpful.
Once sale was agreed, the finance side of things was dealt with professionally & efficiently.
Very happy with our DFS experience.

The store was very well laid out, light and airy.
The staff were extremely knowledgeable about the products, very polite, and extremely helpful which made our experience very pleasurable. Will certainly recommend DFS BurySt Edmunds to friends, family etc.

We are very happy. The service was excellent.

From the moment we walked into DFS in Bury St Edmunds Saturday morning the Sales. Assistant was so lovely very welcoming nothing was too much ☺️ sorry did not get her name had blonde hair lovely long burgundy nails 😊 she explained everything was excellent and very professional 😊 excellent customer service 😊 nothing was ever too much thank you so much for everything . If Ever I need anything else we Sure will be back to DFS Bury St Edmunds Fantastic Service 👏 💯 Again Thanks 😊 Donna x

Connor was really helpful and fully explained all the sofa features. We felt he was honest and really knowledgeable.

Ellie ( I think that was her name) recognised my needs and was very helpful and service was great. I was greeted with a smile as I came in by the staff and welcomed and asked if they could help just the right amount without feeling any pressure. Thanks X

Friendly helpful advice

Helpful & friendly staff with good knowledge. Coffee was decent too!

A lady named Jenny dealt with me and she was very professional and pleasant.Also fair and transparent when explaining costings.

Rachel, a member of staff at bury st Edmunds branch, was so helpful and informative, the process of buying our new sofas was a stress free experience, we are so pleased with our product and thank Rachel for her exceptional service

sales staff very helpful and professonal made you feel at ease .

From arrival at store was greeted warmly and the sales advisor was pleasant and spent time in explaining everything from choosing the furniture to finance

Knowledgeable staff friendly and efficient

Helpful and welcoming staff and service.

Matt was informative and professional and made the buying experience a pleasure thank you

Went in for a new sofa and got what we wanted. Very good customer service from the staff. Overall great experience.