Joseph from the Hatters Way store in Luton was very professional. He talked us through how to take care of the sofa and went through all the relevant terms and conditions regarding our payment plan w... Toon meer
Bedrijf heeft geantwoord
Locatie
Wijzig locatieUnit 1, Chaul End Lane, Hatters Way Retail Park, LU48FD Luton, GB
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Lees wat reviewers zeggen
Very good Joseph was great good customer service Answered all questions gave us lots of information and options friendly throughout
Bedrijf heeft geantwoord
Excellent service from Fahima! She explained the entire process from start to finish and covered everything, from placing the order to caring for and maintaining the sofas. I honestly can't reco... Toon meer
Bedrijf heeft geantwoord
I recently purchased a sofa with the guidance of Joesph, he was very helpful and knowledgeable which made the purchase easy.
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Geschreven door het bedrijf
Contactgegevens
Unit 1, Chaul End Lane, Hatters Way Retail Park, LU48FD, Luton, Verenigd Koninkrijk
- 0333 999 9821
4,9
Uitstekend
2K reviews
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Antwoord van DFS Furniture - Luton
Hello,
Thank you for your 5 star review.
Kind Regards,
Holly M
DFS Customer Support
Antwoord van DFS Furniture - Luton
Hello,
Thank you for your positive feedback.
Kind regards
Holly M
DFS Customer Support
I had a wonderful experience I was…
I had a wonderful experience I was dealt with such care and attention to what I wanted and needed by the lovely Henna af the Luton branch she was amazing.
14 maart 2026
Antwoord van DFS Furniture - Luton
Hello,
We are really grateful for your kind words and for sharing your experience!
Kind regards,
Holly M
DFS Customer Support
Antwoord van DFS Furniture - Luton
Hello,
Thank you for your kind review.
Kind Regards,
Holly M
DFS Customer Support
Antwoord van DFS Furniture - Luton
Good Morning,
Great review, thanks for sharing!
Kind Regards
Jordan
DFS Customer Support
Really nice staff and prices
3 maart 2026
Antwoord van DFS Furniture - Luton
Good Afternoon,
Great review, thanks for sharing!
Kind Regards
Jordan
DFS Customer Support
Great service
We dealt with Henna, who was a delight and answered all our questions with warmth and politeness.
6 maart 2026
Antwoord van DFS Furniture - Luton
Hello,
Thank you for sharing your positive review with us.
Kind Regards,
Holly M
DFS Customer Support
I was greeted well and the staff member…
I was greeted well and the staff member was very helpful.
5 maart 2026
Antwoord van DFS Furniture - Luton
Hi there, thank you so much for your review. We're pleased to hear you found the team friendly in store. We hope you found the perfect sofa! Have a great day 😊
Kind Regards,
Vanessa
DFS Customer Support
Antwoord van DFS Furniture - Luton
Good morning Petra,
Amazing review, we really appreciate it!
Kind regards,
Lia
DFS Customer Support
The man was lovely who helped me
I had a great experience today picking out a brand-new sofa. The man that helped me was so helpful gave me loads of information and was very welcoming. I honestly would give him 10 stars.
10 maart 2026
Antwoord van DFS Furniture - Luton
Good afternoon Anna,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lia
DFS Customer Support
The salesman really amazing
The salesman , Jo was extremely knowledgeable, friendly and helpful and didn't mind all of our questions that we had and definitely didn't make us feel pressured at any time.
9 maart 2026
Antwoord van DFS Furniture - Luton
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind Regards,
Vanessa
DFS Customer Support
Joseph the sale advisor 5 *****
Can honestly say Dfs staff were so friendly . Answered all questions . From start to finish . 5 star rating from us . Joseph went through every detail. Highly recommended
9 maart 2026
Antwoord van DFS Furniture - Luton
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind Regards,
Vanessa
DFS Customer Support
Antwoord van DFS Furniture - Luton
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind Regards,
Vanessa
DFS Customer Support
Really Helpful without being too pushy.
Really Helpful without being too pushy.
Joe was knowledgeable about the product and the whole experience was a pleasant one
8 maart 2026
Antwoord van DFS Furniture - Luton
Hello,
We are really grateful for your kind words and for sharing your experience!
Kind regards,
Holly M
DFS Customer Support
Antwoord van DFS Furniture - Luton
Hello, thank you for taking the time to leave a review on your positive experience with us. I am happy to hear of the excellent customer service you have received. We hope you found the perfect sofa.
Kind Regards,
Vanessa
DFS Customer Support
Beautiful store in Luton
Beautiful store in Luton, lots to choose from and the staff leave you alone without being in yoyr face the second you arrive
1 maart 2026
Antwoord van DFS Furniture - Luton
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind Regards,
Vanessa
DFS Customer Support
Excellent service!
The sales assistant was very knowledgeable and helpful. He was very kind to my elderly mother, who was the main customer. It was a great sales experience and a very successful purchase
3 maart 2026
Antwoord van DFS Furniture - Luton
Hello,
Thank you for sharing your lovely review. We’re happy that you enjoyed your experience in the store. It is much appreciated!
Kind regards
Holly M
DFS Customer Support
Fantastic service by Fahima
Customer service by Fahima was a remarkable experience. She knew about the product and offered us the best solution to meet our budget. Fantastic customer service in all areas. Fahima was friendly, kind and knowledgeable about what DFS could offer.
3 maart 2026
Antwoord van DFS Furniture - Luton
Good morning,
Thank you so much for taking the time to write us a 5* review, your feedback is always appreciated. We are really happy to hear that you had a great experience in store with Fahima.
Kind regards,
Lia
DFS Customer Support
The sales executive was attentive and…
The sales executive was attentive and gave me.attention and time to.make my decision without rushing off somewhere else.
27 februari 2026
Antwoord van DFS Furniture - Luton
Good morning Mary,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind regards,
Lia
DFS Customer Support
Pleasant friendly service
Pleasant friendly service. Quick and straightforward. Didn’t feel pressured to buy anything I didn’t want .
2 maart 2026
Antwoord van DFS Furniture - Luton
Good morning Vanda,
Thank you very much for sharing your experience, we love to hear your feedback about our friendly team!
Kind regards,
Lia
DFS Customer Support
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