Good range of suites. Torquay showroom availability to actually sit and test was important. Staff not pushy but made sure they were available for any help and support needed. All questions were answer... Toon meer
Bedrijf heeft geantwoord
Locatie
Wijzig locatieBrowns Bridge Road, Unit 2, The Willows Retail Park, TQ2 7TG Torquay, GB
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Lees wat reviewers zeggen
Great experience in the store today! Duncan was so incredibly helpful and knowledgeable (as well as very patient!) Defo recommend anyone looking for help on a new sofa to head down and chat with the l... Toon meer
Bedrijf heeft geantwoord
Customer service was great The lady who greeted us at the door at 11am Sunday remembered us from last week. She answered loads of questions and very informative about the sofa we'd looked at I... Toon meer
Bedrijf heeft geantwoord
Very helpful chap , who assisted us with our new sofa purchase, polite , said to ask if needed help.
Bedrijfsgegevens
Geschreven door het bedrijf
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Geschreven door het bedrijf
Contactgegevens
Browns Bridge Road, Unit 2, The Willows Retail Park, TQ2 7TG, Torquay, Verenigd Koninkrijk
- 0333 999 9848
4,9
Uitstekend
4K reviews
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Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
A warm welcome in store
A warm welcome in store. Great advice without any pushy sales techniques.
The young lady that helped us could not have done more to assist.
A very pleasant shopping experience that you don’t find now in many places.
10 mei 2026
Antwoord van DFS Furniture - Torquay
Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.
Kind Regards,
Vanessa
DFS Customer Support
Positive experience
Positive experience. Attentive staff member Alison was very friendly and knowledgeable. Everything was very straightforward.
8 mei 2026
Antwoord van DFS Furniture - Torquay
Hello,
We are really grateful for your kind words and for sharing your experience!
Kind regards,
Holly M
DFS Customer Support
Antwoord van DFS Furniture - Torquay
Good morning Rebecca,
Great review, thanks for sharing!
Kind Regards
Lia
DFS Customer Support
A great company, knowledgeable, kind staff
We were very welcomed, there is no hard selling, the experience is totally about what your needs are for your furniture.. we were supported by Lily, she has expert knowledge , she was super patient with us and we were very comfortable and happy with the whole experience. Five stars for Lily and five stars for a great company.. we have had many pieces of furniture from DFS including garden furniture which has all been strong and long lasting. With grateful thanks….
6 mei 2026
Review zonder uitnodiging
Antwoord van DFS Furniture - Torquay
Good morning Tina,
We're really grateful you shared this amazing 5* review. We are glad to hear that Lily helped you choose your lovely new furniture. It is really appreciated that you took the time to share your kind words and we hope you love your furniture when it arrives.
Kind regards,
Lia
DFS Customer Support
The salesperson was knowledgeable
The salesperson, Lily, was pleasant friendlyand not at all pushy. She was knowledgeable and answered all our questions well. Our shopping experience today was excellent.
5 mei 2026
Antwoord van DFS Furniture - Torquay
Good Afternoon,
Thank you for leaving us a 5* review. We are really happy that Lily met your expectations in store and you had a lovely experience when placing your order!
Kind Regards,
Jordan
DFS Customer Support
This is about purchasing our sofas not…
This is about purchasing our sofas not delivery when it happens or aftersales service, if it's unfortunately needed. However, saying that the sales staff when we went to look at their stock were helpful and informative. The staff member that actually dealt with us when we went to buy the sofas was extremely professional, helpful and never rushed us at all.
24 april 2026
Antwoord van DFS Furniture - Torquay
Thank you for sharing your 5* review and for our drivers meeting your expectations! We hope you love your new furniture
Kind Regards,
Vanessa
DFS Customer Support
Excellent service could not have been…
Excellent service could not have been any better
Also prices were good as saved money on double units.!
1 mei 2026
Antwoord van DFS Furniture - Torquay
Good afternoon Alan,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lia
DFS Customer Support
Excellent service
The delivery was prompt earlier than expected. Sofa high quality. The delivery men assembled and arranged sofa as expected and were very polite and professional. A top quality service Thank you
6 maart 2026
Antwoord van DFS Furniture - Torquay
Good afternoon Denise,
Thank you for leaving us a 5* review. We’re happy that our fabulous store team met your expectations. We're excited for you to receive your lovely new furniture!
Kind regards,
Lia
DFS Customer Support
Antwoord van DFS Furniture - Torquay
Good afternoon Janet,
Amazing review, we really appreciate it!
Kind regards,
Lia
DFS Customer Support
Alison was very professional and…
Alison was very professional and helpful. She explained and informed on all aspects of the purchase.
26 april 2026
Antwoord van DFS Furniture - Torquay
Hello,
Thank you for sharing your kind review with us.
Kind Regards,
Holly M
DFS Customer Support
Great customer service and help finding…
Great customer service and help finding the right sofa for us
19 april 2026
Antwoord van DFS Furniture - Torquay
Hello,
Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!
Kind regards,
Lorraine A
DFS Customer Support
Lilly was superb and extremely helpful
26 april 2026
Antwoord van DFS Furniture - Torquay
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lorraine A DFS Customer Support
I visited the Torquay store twice on…
I visited the Torquay store twice on the first occasion I saw a very helpful lady called Alison she was very helpful showing me a sofa which I hadn’t considered but had all the elements I was looking for I went home to measure my room and think about it, on my second visit I saw a different lady called lily she was very knowledgeable and was able to answer my questions and help me complete my purchase I am very grateful to both ladies for their help .
21 april 2026
Antwoord van DFS Furniture - Torquay
Hello,
Thank you for choosing DFS to purchase your new sofa. We are grateful for you sharing your experience with others and giving us a 5 star rating. We hope you love the furniture when it arrives in your home!
Kind regards
Holly M
DFS Customer Support
Staff was very understanding and…
Staff was very understanding and helpful with all info about the sofa we loved. From beginning to end of purchasing the sofa we felt relaxed and felt we could trust them. We can’t wait for it to come. 😊
24 april 2026
Antwoord van DFS Furniture - Torquay
Hello,
Thank you for sharing your lovely review. We’re happy that you enjoyed your experience in the store. It is much appreciated!
Kind regards
Holly M
DFS Customer Support
Service still great and very polite and…a
Service still great and very polite and helpful thank you
24 april 2026
Antwoord van DFS Furniture - Torquay
Hello,
Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!
Kind regards,
Lorraine A
DFS Customer Support
Darren was very thorough in informing…
Darren was very thorough in informing us about evertything regarding our purchase and explained in detail to us about the suite we brought.
24 april 2026
Antwoord van DFS Furniture - Torquay
Hello,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lorraine A
DFS Customer Support
Great price & customer service
Easy to order and great customer service. Both friendly and knowledgeable. Thank you Lily!
23 april 2026
Antwoord van DFS Furniture - Torquay
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
Kind Regards,
Vanessa
DFS Customer Support
It was a very warm welcome given by…
It was a very warm welcome given by your staff.
They answered all of our questions.
They were very polite and encouraged us to look around.
We are very pleased with our purchases.
We look forward to receiving in the near future
21 april 2026
Antwoord van DFS Furniture - Torquay
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind Regards,
Vanessa
DFS Customer Support
Excellent from start to finish
Let me know if and when their help was needed.
Which was after viewing and then purchasing a sofa and chair.
It was an easy process conducted in a nice atmosphere.
The place itself is full of light and clean, and the furniture well laid out. Also, being out of town makes it no problem finding a parking space.
Altogether a nice expierance from staff and shop.
20 april 2026
Antwoord van DFS Furniture - Torquay
Good morning Graeme,
Thank you so much for sharing this lovely 5* review with us. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store and we hope you love your furniture when it arrives!
Kind regards,
Lia
DFS Customer Support
Antwoord van DFS Furniture - Torquay
Hello,
Thank you for your 5 star review.
Kind regards
Holly M
DFS Customer Support
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