DFS Furniture - Truro Reviews 

3.221
TrustScore 5 uit 5

4,9

Chyvelah Road, Unit 1, West Truro Retail Park, Threemilestone, TR3 6FT Truro, GB


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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

We had excellent service from Alana, a friendly smile as soon as we walked into the store , very welcoming . We had a good look round the store and then Alana gave us good advice about the sofa we wan... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Our sofa buying experience was excellent from start to finish. The staff at Truro were very informative and helpful. The service was extremely thorough without feeling under pressure. We visited t... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Steve was great… excellent service & not pushy, but very patient, honest & helpful! After working through all the options with Steve and, we felt very comfortable when we had finally decided on the c... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

We went in asking about the Mia sofa, when they didnt have it in, they showed a sofa of similar firmness, which we didnt like. We then looked at the Euphoria for the colour we wanted, and thisnis the... Toon meer

Bedrijf heeft geantwoord


Bedrijfsgegevens

  1. Meubelwinkel
  2. Meubelaccessoires
  3. Woonwinkel
  4. Woonkamermeubilairwinkel
  5. Zitbankenwinkel
  6. Stofferingszaak

Geschreven door het bedrijf

Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk

Geschreven door het bedrijf


Contactgegevens

  • Chyvelah Road, Unit 1, West Truro Retail Park, Threemilestone, TR3 6FT, Truro, Verenigd Koninkrijk

  • 0333 999 9508

4,9

Uitstekend

TrustScore 5 uit 5

3K reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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4,9

Alle reviews

(3.221)

97.647 reviews in de afgelopen 12 maanden

Een review schrijven
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Beoordeeld met 5 van de 5 sterren

⭐️⭐️⭐️⭐️⭐️


The place was quiet, well-lit and nicely laid out. All the staff were really friendly, approachable and, most importantly, not pushy at all.

Dan was the staff member who helped me, and he was absolutely brilliant. He was really friendly and genuinely listened to all my wants, likes and dislikes, and what I was looking for in a sofa. He took the time to understand what I actually wanted rather than just trying to sell me something.

Dan was really knowledgeable and talked me through all the ins and outs, answering all my questions and giving me helpful advice without ever putting any pressure on me. He came across as really genuine, personable and passionate about helping me find the right sofa.

He guided me perfectly and I’m really happy with the sofa I chose. The whole experience was relaxed, enjoyable and completely stress-free.

Thank you, Dan, for such brilliant customer service! 😊

11 augustus 2026
Logo DFS Furniture - Truro

Antwoord van DFS Furniture - Truro

Good Afternoon,

Thank you for leaving us a 5* review, we appreciate you sharing this lovely feedback with others. We’re happy that Dan met your expectations in store and we hope you enjoy your furniture when it arrives!

Kind Regards,
Jordan
DFS Customer Support

Beoordeeld met 5 van de 5 sterren

Helpful Truro staff

We went in asking about the Mia sofa, when they didnt have it in, they showed a sofa of similar firmness, which we didnt like. We then looked at the Euphoria for the colour we wanted, and thisnis the sofa we decided on. Staff in truro are really helpful and give yoi the time and space you need when deciding on your sofa!
Thank you truro staff!

10 augustus 2026
Logo DFS Furniture - Truro

Antwoord van DFS Furniture - Truro

Good Morning,

Thank you for leaving us a 5* review, we appreciate you sharing this lovely feedback with others. We’re happy we met your expectations in store and we hope you enjoy your furniture when it arrives!

Kind Regards,
Jordan
DFS Customer Support

Beoordeeld met 5 van de 5 sterren

Daniel was very professional and…

Daniel was very professional and helpful, we have a great experience buying furniture

10 augustus 2026
Logo DFS Furniture - Truro

Antwoord van DFS Furniture - Truro

Good Afternoon,

We really appreciate you taking the time to give us a 5* rating, thank you very much!

Kind Regards,

Jordan
DFS Customer Support

Beoordeeld met 5 van de 5 sterren

GReat shop and staff and picked uo a…

GReat shop and staff and picked uo a lovely sofa

1 augustus 2026
Logo DFS Furniture - Truro

Antwoord van DFS Furniture - Truro

Good Afternoon,

Thank you for taking the time to give us a 5* rating, it is much appreciated!

Kind Regards,

Jordan
DFS Customer Support

Beoordeeld met 5 van de 5 sterren

The man that dealt with us was very…

The man that dealt with us was very helpful

9 augustus 2026
Logo DFS Furniture - Truro

Antwoord van DFS Furniture - Truro

Good Morning,

Thank you for taking the time to give us a 5* rating, it is much appreciated!

Kind Regards,

Jordan
DFS Customer Support

Beoordeeld met 5 van de 5 sterren

Amazing service

Amazing service, felt so comfortable when ordering our sofa. Didn’t feel pressured into buying it at all.
And the sales lady was so lovely and helped us out with what we needed and how we wanted our sofa to be.
Thank you so much, i definitely recommend.

8 augustus 2026
Logo DFS Furniture - Truro

Antwoord van DFS Furniture - Truro

Hello,

Thank you so much for your kind words and for taking the time to give us an amazing review. We really do appreciate it and hope you enjoy your furniture when it arrives!

Kind regards
Holly M
DFS Customer Support

Beoordeeld met 5 van de 5 sterren

sofa

Dan was very good made us welcome answer every question .

8 augustus 2026
Logo DFS Furniture - Truro

Antwoord van DFS Furniture - Truro

Hello,

Thank you for your kind review.

Kind regards
Holly M
DFS Customer Support

Beoordeeld met 5 van de 5 sterren

Helpful and efficient

Helpful and efficient

7 augustus 2026
Logo DFS Furniture - Truro

Antwoord van DFS Furniture - Truro

Hello,

Thanks for the 5 stars! It's much appreciated

Kind regards,

Lia
DFS Customer Support

Beoordeeld met 5 van de 5 sterren

Very pleasant sales person

Very pleasant sales person

7 augustus 2026
Logo DFS Furniture - Truro

Antwoord van DFS Furniture - Truro

Hello,

We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.

Kind regards,

Lorraine E
DFS Customer Support

Beoordeeld met 5 van de 5 sterren

Toby was most helpful and knowledgeable…

Toby was most helpful and knowledgeable about the settee we wished to purchase, he was very patient due to our consultation changing of what colour.
Would recommend Toby and DFS

5 augustus 2026
Logo DFS Furniture - Truro

Antwoord van DFS Furniture - Truro

Hello Mr Hill,

Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!

Kind regards,

Lia
DFS Customer Support

Beoordeeld met 5 van de 5 sterren

Dan was really helpful today

Dan was really helpful today. The perfect amount of leaving us to browse and discuss, but also on hand to answer any questions and see us through to making the purchase. Thanks, Dan

4 augustus 2026
Logo DFS Furniture - Truro

Antwoord van DFS Furniture - Truro

Hello,

We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!

Kind regards,

Lorraine E
DFS Customer Support

Beoordeeld met 5 van de 5 sterren

Large amount of furniture displayed

Good amount of well displayed furniture to look around. The staff were there if needed but not overwhelming.

Once our decision was made, the member of the team that served us was polite, well informed and extremely helpful.

4 augustus 2026
Logo DFS Furniture - Truro

Antwoord van DFS Furniture - Truro

Good Afternoon,

Thank you for leaving us a 5* review, we appreciate you sharing this lovely feedback with others. We’re happy we met your expectations in store and we hope you enjoy your furniture when it arrives!

Kind Regards,
Jordan
DFS Customer Support

Beoordeeld met 5 van de 5 sterren

Customer care was exceptional

Customer care was exceptional. Teresa was so helpful

30 juli 2026
Logo DFS Furniture - Truro

Antwoord van DFS Furniture - Truro

Hello,

Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!

Kind regards,
Lorraine E DFS Customer Support

Beoordeeld met 5 van de 5 sterren

Great experience

Great experience. Quick and easy. Thank you

2 augustus 2026
Logo DFS Furniture - Truro

Antwoord van DFS Furniture - Truro

Hello,

Thank you for your great review.

Kind Regards,
Holly M
DFS Customer Support

Beoordeeld met 5 van de 5 sterren

SOFA SO GOOD!

The staff are friendly but professional gave us space and time to decide on what we wanted to purchase but were there to answer any questions we may have,
we are looking forward to receiving our new sofa and returning to DFS for our next purchase, thank you

31 juli 2026
Logo DFS Furniture - Truro

Antwoord van DFS Furniture - Truro

Good Morning,

Thank you for leaving us a 5* review, we appreciate you sharing this lovely feedback with others. We’re happy we met your expectations in store and we hope you enjoy your furniture when it arrives!

Kind Regards,
Jordan
DFS Customer Support

Beoordeeld met 5 van de 5 sterren

Sales lady was very informative and…

Sales lady was very informative and helpful, very pleased with her customer service.

1 augustus 2026
Logo DFS Furniture - Truro

Antwoord van DFS Furniture - Truro

Good Morning,

Thank you for taking the time to give us a 5* rating, it is much appreciated!

Kind Regards,

Jordan
DFS Customer Support

Beoordeeld met 5 van de 5 sterren

Friendly helpful staff

Trystan took time to make sure we understood how best to look after the furniture and explained the benefits of added extras without rushing or pressurising us to make a decision.

1 augustus 2026
Logo DFS Furniture - Truro

Antwoord van DFS Furniture - Truro

Hello,

Thank you for sharing your lovely review. We’re happy that you enjoyed your experience in the store. It is much appreciated!

Kind regards
Holly M
DFS Customer Support

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