Direct Residential Reviews 

Nick was incredibly helpful throughout the whole check out process and was always at the end of the phone. I rented one of their property for three years and they were always quick to help.

Service is of quality. Keep doing that for many others who are seeking for houses to let. I must say I'm really grateful for the service rendered to me and my friends

The team at Direct Residential always provide a great service. They have managed our properety for many years now and always find good tennants quickly at renewal and look after them and us during the contract. Would highly recommend them to any landlord.

Thanks for the great support and service by the team in Epsom. Throughout my stay in the property managed by Direct Residential, there had been a couple of things need to be fixed. Direct Residential responded within same working day and they arranged technician to rectify the problem quickly.

Now, I already moved out, the check-out and return of deposit also being settled very quick. If I have a property want to go to the market for rent, I definitely will let it managed by Direct Residential.

I want to give a shout out to Ben, Anna and Linda for making our experience as smooth as possible. They have been so professional, understanding, kind and efficient throughout this whole process. Even with a little hiccup in the middle, they made sure we were supported and looked after and I cannot thank them enough for all they have done for us. Thank you Direct Residential for helping us transition so well!!

My first experience of looking for a flat and going through the process of potentially renting a flat. Ben and Linda were very helpful and attentive to all my thousand questions.

They made the process easy and I was kept well informed of what I needed to do to successfully complete this daunting process.

From first contact with Direct Residencial Epsom, we found them to be professional, friendly and efficient in all aspects of our dealings, in particular Linda and Ben were very helpful and patient.

Great experience! Professional team, Linda make it all easy in a very good time!
Thank you and definitely recommend!

A change of tenancy can often be a worrying time, particularly after a difficult and uncertain period, especially when living remotely from much of the action. Fortunately, DRS is always on hand to steer things forward and help to reduce stress levels.

Great company to deal with. From initial inspection of property to tenant being installed a couple of weeks. Great communication and all staff extremely helpful.

Despite a very difficult encounter with a troublesome tenant, that resulted in being unable to carry out a viewing, the letting agent contacted me and even offered me some financial compensation, which was, under the circumstances and in today's ever expensive world - very much appreciated.

Nice to deal with human businesses, who can empathise with their clients on a personal level.