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Lees wat reviewers zeggen

Beoordeeld met 1 van de 5 sterren

Received my compact camera back with it's new lens and all seems in working order and from what I can see it's an OEM Sony replacement lens too. I can't confirm that as communication has been... Toon meer

Beoordeeld met 5 van de 5 sterren

I bought a new Panasonic convection microwave on Amazon about 8 months ago and only recently noticed that the convection element wasn’t heating up properly. Amazon referred me to the vendor, who in tu... Toon meer

Beoordeeld met 5 van de 5 sterren

Fairly local to me so. dropped my camcorder in by hand. Very friendly and welcoming. Stripped, repaired, checked, tested and returned to me good as new, within a week. Excellent, reliable service.... Toon meer

Beoordeeld met 5 van de 5 sterren

Absolutely fantastic support from the team at DKAVS. From the original call to the team, getting the engineer to complete diagnostics from afar, the ordering of parts and fixing of our tv, we were so... Toon meer

Bedrijfsgegevens

  1. Camerareparateur
  2. ook in
  3. Audiovisueel materiaal reparatieservice
  4. Tv-reparatieservice
  5. Videocamera reparatieservice

Geschreven door het bedrijf

DK Audio and Visual Services were formed in 1989 by our founders Mr and Mrs King at that time Mr King was one of the few Sony trained Video8 and Panasonic trained camera technicians in the UK, Sony appointed us as an authorised Sony service centre the same year with Panasonic following a year later he was present for the UK launch of Lumix, we were appointed the Lumix-Pro Service Centre for the UK. We became authorised by LG, Samsung, JVC and Service Partner to Nikon, Fujifilm and Canon we have the most amazing staff some have been with us for many years a true team of stars who work hard to please all our customers.


Contactgegevens

3,7

Gemiddeld

TrustScore 3.5 uit 5

218 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Geen recente geschiedenis van het vragen naar reviews

Dit bedrijf heeft hun klanten niet recentelijk uitgenodigd, dus reviews zijn mogelijk niet representatief

Heeft 18% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 24 uur

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3,7

Alle reviews

(218)

35 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 5 van de 5 sterren

When my Panasonic TV stopped working

When my Panasonic TV stopped working, I was rdirected to DK Audio Visual Services. A few emails confirmed the time frame of the repair, and the engineer arrived at the arranged time, and without any fuss replaced the whole front panel.
Brilliant communication from the office too.

23 april 2021
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Great Service

Very friendly, prompt and professional service. Replaced OLED power board in less than half an hour, would highly recommend!

23 april 2021
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Great engineers

DK AVS replaced a part in my TV. The engineers Ryan and Ellie were excellent. Both were friendly, efficient, polite, wore masks and gloves the whole time. They called ahead to give me some notice. To sum up, flawless service from them.

25 maart 2021
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Thank you John Lewis for arranging for Dkavs to fix my tv!

Fortunately my tv was under warranty (just about!) through John Lewis when my hdmi ports stopped working. They arranged repair via DKavs who were friendly, efficient and professional from the outset, from remote diagnosis of the fault, through to collection and return, keeping me informed at every step. Thank you Dkavs!

10 maart 2021
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

DK Visit arranged by manufacturer under warranty

DK visited me to replace a part in My LG OLED panel after the manufacturer discovered a potential overheating issue in the old part.
Have to say I was very impressed with their efficiency in arranging the appointment, on the day of the work and Ryan and his colleague (I'm sorry I forgot your name) were both friendly and efficient. Couldn't fault them. Thanks to all involved at DK !

18 februari 2021
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Very Happy with Panasonic Camera Repair

Repair of a Panasonic Lumix compact TZ60 digital camera: Everything went very smoothly and I was sent a login to monitor status of the repair, which worked well. The repair was a very reasonable price and saved me at least £500 on a replacement camera. Packaging was good on return, and they use Royal Mail which makes for a much more reliable delivery service.

28 januari 2021
Review zonder uitnodiging
Beoordeeld met 2 van de 5 sterren

Angry of Purley

Took my VHS/Dvd in for repair which had a U81 Error showing. I said looking at Web it looks like some Capacitors were faulty. They looked on their system for availability of parts for this model. and said they were limited but would check the machine and let me know what was wrong.
I had a telephone call 2 days later and was told that it was the Ram Drive that was unobtainable and it could not be repaired. I went and collected it and asked again whar part needs to be obtained and this time told it was the Back End PCB, which was unobtainable.
Having marked the machine when i tookit in it was clear to me that they had not opened an checked inside.
I took the Machine elsewhere who repaired it for £55, and guess what, it WAS the Capacitors that gives the U81 Error. NOT any of the 2 parts DK avs had said.
TV's they are brilliant with , but certainly not Videos. Wasted my time and Petrol!!

14 november 2020
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Not impressed

DK handle Panasonic's in-warranty camera repairs. My Lumix camera was sent to them for repair, and was returned with a different and very obvious fault - the viewfinder was not working. Why that wasn't picked up when they tested it!

I emailed them to ask what to do - no reply received.

23 oktober 2020
Review zonder uitnodiging
Logo DKAVS

Antwoord van DKAVS

Good Afternoon Neil
most unusual we do not ignore email can you let me have your job number or post code with ideally the model number and repair date please I will keenly look into your repair and advise action as quickly as possible
Sorry you seem to have a problem but I am sure it will be an easy fix

Best Regards Robert

Beoordeeld met 5 van de 5 sterren

My Panasonic TV went dead

My Panasonic TV went dead. I reported the fault to DKAVS. The call was booked, nice gentleman Lee came to my house. As the TV screen was faulty, he took the set to workshop. They offered me a loan TV. As we have a small 32" TV we were ok. My TV was repaired in 5 days and returned back. They followed all the Covid precautions. Happy with the company. I am 80yrs old and it is nice to see the Old days of good service coming back. Five stars to the lads. Charn

13 augustus 2020
Review zonder uitnodiging

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