Dogs Trust Reviews 

4.068
•
TrustScore 5 uit 5

4,8

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Beoordeeld met 5 van de 5 sterren

What an absolutely amazing team Dogs trust have at the Merseyside adoption centre. The help and support that we received from day one of our decision to adopt a dog from dogs trust was truly amaz... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

We’ve had such a positive experience with Dogs Trust from start to finish. Everyone was friendly and welcoming, and it was clear how much the team genuinely cares about the dogs. Biz, our Dogs... Toon meer

Beoordeeld met 5 van de 5 sterren

Lovely kennels, dogs well looked after by caring Staff. Procedure of adoption was thorough as you would expect. Everyone we had contact during the adoption process were excellent and helpful. They... Toon meer

Beoordeeld met 4 van de 5 sterren

The meet and dog handover was all extremely well handled by the lovely staff and Salisbury Centre. Ghost is a lovely, loving and friendly dog except when he meets other dogs, but we shall manage that... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

Geschreven door het bedrijf

Hi, we're the dog charity! Our love for dogs means we want the very best for all of them, always. So whether it’s caring for them, lending their owner a helping hand, or finding them a loving family, we’re here whenever and wherever they need us most, around the corner and around the world, because we believe ‘a dog is for life’.


Contactgegevens

4,8

Uitstekend

TrustScore 5 uit 5

4K reviews

5 sterren
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4,8

Alle reviews

(4.068)

1.074 reviews in de afgelopen 12 maanden

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Beoordeeld met 5 van de 5 sterren

What a fabulous experience we had…

What a fabulous experience we had visiting Leeds dogs trust. They listened to us and understood everything we were looking for. Daisy was introduced to us and SHE chose us. We fell in love with her straight away. Thank you so very much for Daisy.

21 september 2026
Review zonder uitnodiging
Logo Dogs Trust

Antwoord van Dogs Trust

Good morning Tracy,

Thank you so much for your review!

We always aim for a paw-sitive experience, so are pleased this stood out for you throughout your adoption journey.

We hope you and Daisy enjoy making many happy memories together.

Best wishes
Holly
Dogs Trust 🐾

Beoordeeld met 5 van de 5 sterren

Husky fun!!

We have years of experience with Huskies/Malamutes so when our beautiful dog passed away, we were left heartbroken. My husband registered his interest with Dogs Trust shortly after and West Calder got in touch really quickly to tell us they had a Husky who needed a home. I was worried because it was very quick but I went to meet him and knew he was my dog straight away. The staff were excellent and really cared about my concerns. They gave me time with him on the lead and answered all my questions about him and he came home with us a few days later. We are now 4 months post adoption and Maru has his paws firmly under the table. We absolutely adore him and adopting another dog so soon after losing our dog healed our hearts and gave us a reason to smile again.

If I could give anyone any advice it would be to not hesitate. Giving a dog a 2nd chance at a loving home is the best thing you will ever do.

31 mei 2026
Review zonder uitnodiging
Logo Dogs Trust

Antwoord van Dogs Trust

Good morning,

Firstly, we are so sorry to hear of the passing of your beloved dog, please accept our sincere condolences.

It is lovely to hear that you found the team to be excellent and knowledgeable - our teams go the extra mile to ensure that everyone feels supported throughout the process, so it’s lovely to know that this was reflected in your experience.

Thank you for giving Maru such a loving home to thrive in!

We're always here to lend a helping paw if you need any support!

Best wishes
Holly
Dogs Trust 🐾

Beoordeeld met 5 van de 5 sterren

Thank You for Bringing Buddy Into Our Family

We couldn’t be happier with our experience adopting Buddy from Harefield Dogs Trust.

From the very beginning, the staff were absolutely fabulous. They were incredibly knowledgeable about Buddy, including his individual needs and medical conditions, and took the time to make sure we fully understood everything before bringing him home.

The transition meetings were fantastic and gave us the opportunity to get to know Buddy properly and build a relationship with him before adoption. We always felt supported, listened to and reassured throughout the process.

It was clear that Buddy’s welfare and finding the right family for him were their top priorities, and we are so grateful for the care and attention they put into making sure he was the right fit for us.

Buddy has fitted into our family perfectly, and we genuinely couldn’t be happier. He is already such a loved and important part of our family, and we are so thankful to the wonderful team at Harefield Dogs Trust for helping bring us together.

Thank you to everyone involved in Buddy’s care and adoption — we couldn’t have asked for a better experience. ❤️🐾

28 september 2026
Review zonder uitnodiging
Logo Dogs Trust

Antwoord van Dogs Trust

Good morning Michelle,

Thank you for your lovely review.

It’s great to hear that you had a fantastic adoption experience. We understand the importance of being as transparent as possible to help set our dogs and their new paw-rents up for success, so it's wonderful that this shone through.

Thank you for giving Buddy a loving home and a second chance at life. We hope you enjoy making many happy memories together!

Please don’t hesitate to reach out if you ever need any sup-pawt!

Best wishes
Holly
Dogs Trust 🐾

Beoordeeld met 5 van de 5 sterren

A positive experience of adopting from the Dog Trust.

Our experience of adopting from the Dog Trust, Loughborough has been very positive.
The staff are friendly and welcoming, we felt supported throughout the adoption process, with lots of time and opportunity to discuss any issues or concerns.

29 september 2026
Review zonder uitnodiging
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Antwoord van Dogs Trust

Good morning Jennifer,

Thank you so much for your lovely feedback.

Thank you so much for giving a dog a forever home.

We hold ourselves to high standards and always aim to go above and beyond for every dog in our care, so it’s great to know you felt supported throughout the process.

Our ultimate aim is to set all of our dogs up for success in their forever homes, so we understand the importance of being transparent with adopters about their new furry friend. It sounds like your furry friend has really fallen on his paws with you.

We hope you make plenty of happy memories together, and we're always here if you need any sup-pawt or want to share your adventures together.

Best wishes
Erin
Dogs Trust 🐾

Beoordeeld met 5 van de 5 sterren

Dogs Trust is doing magical work

Dogs Trust is doing magical work, I recently adopted an 8 week old puppy from their Cardiff centre, and it was a great experience all round. From the support before, during and after - both with behaviour, costs, practicalities and more. Thank you so much.

26 september 2026
Review zonder uitnodiging
Logo Dogs Trust

Antwoord van Dogs Trust

Good morning Keshav,

Thank you so much for taking the time to get in touch.

We are so glad that we could help to bring you and your new puppy together.

We hope that you appreciate the amazing difference you have made to your furry friend's life in giving them the opportunity to thrive in a loving home, and that you enjoy all the time you have together!

We're always here if you'd like to share any pupdates on your adventures together.

Kind regards
Erin
Dogs Trust 🐾

Beoordeeld met 5 van de 5 sterren

The staff were genuinely lovely and…

The staff were genuinely lovely and cared about these dogs. They made sure I felt comfortable as well. They were all lovely and welcoming

25 september 2026
Review zonder uitnodiging
Logo Dogs Trust

Antwoord van Dogs Trust

Good morning,

Thank you for your lovely review.

Our team go the extra mile to ensure that our rehoming centres feel warm, welcoming, and that everyone visiting feels supported throughout the process, so it’s lovely to know that this came across during your experience.

Please don’t hesitate to reach out if you ever need any sup-pawt!

Best wishes
Holly
Dogs Trust 🐾

Beoordeeld met 5 van de 5 sterren

Spoke to behaviour therapy who give…

Spoke to behaviour therapy who give some great advice with our new dog.

28 september 2026
Review zonder uitnodiging
Logo Dogs Trust

Antwoord van Dogs Trust

Good morning,

Thank you for your kind review.

It's fantastic that you found your behaviour support helpful. Our ultimate aim is to set our dogs up for success, and we understand the importance of staying in touch with our adopters to offer a helping paw whenever it may be needed.

We're always here to lend a helping paw if you need any further support!

Best wishes
Holly
Dogs Trust 🐾

Beoordeeld met 5 van de 5 sterren

Great experience adopting a dog from Dogs Trust Glasgow

Great experience adopting a dog from Dogs Trust Glasgow. Staff are friendly, competent, and compassionate. They really seem to really care for the dogs in their care.
After multiple visits, and an extended home trial, adoption went smoothly - my new dog has medical and behavioural problems so this was longer than the usual process, but I felt well supported along the way

25 september 2026
Review zonder uitnodiging
Logo Dogs Trust

Antwoord van Dogs Trust

Good morning Sonia,

Thank you for your kind review.

It is lovely to hear that you found the team to be friendly and compassionate - our teams go the extra mile to ensure that everyone feels supported throughout the process, so it’s lovely to know that this was reflected in your experience.

We're always here to lend a helping paw if you need any further support!

Best wishes
Holly
Dogs Trust 🐾

Beoordeeld met 5 van de 5 sterren

We had great advice and communication…

We had great advice and communication all of the way through our time from meeting Owen to taking him home

26 september 2026
Review zonder uitnodiging
Logo Dogs Trust

Antwoord van Dogs Trust

Good morning Stuart,

Thank you for your lovely review.

It’s great to hear that you had a great adoption experience. We understand the importance of being as transparent as possible to help set our dogs and their new paw-rents up for success, so it's wonderful that this shone through.

Please don’t hesitate to reach out if you ever need any sup-pawt!

Best wishes
Holly
Dogs Trust 🐾

Beoordeeld met 5 van de 5 sterren

Staff wonderful and the pete the dog is…

Staff wonderful and the pete the dog is awesome

26 september 2026
Review zonder uitnodiging
Logo Dogs Trust

Antwoord van Dogs Trust

Good morning Arron,

Thank you for your lovely review!

Thank you so much for your review! We always aim for a paw-sitive experience, so are pleased this stood out for you throughout your adoption journey.

We hope you and Pete enjoy making many happy memories together.

Best wishes
Holly
Dogs Trust 🐾

Beoordeeld met 5 van de 5 sterren

Helpful, welcoming and informative...

The entire team were welcoming and helpful on every visit to the centres (Canterbury and Basildon).

Everything was explained clearly and we felt very comfortable adopting our lovely new dog.

23 september 2026
Review zonder uitnodiging
Logo Dogs Trust

Antwoord van Dogs Trust

Good morning Paul,

Thank you for your lovely review.

We're so happy that we could help to bring you and your furry friend together, and we hope that you appreciate the amazing difference that you have made to their life by giving them the opportunity to thrive in such a loving, caring home.

Our team really do pride themselves on using their knowledge and expertise to match each dog to the best possible home, and setting our dogs and our adopters up for success. It sounds like they found your family a paw-fect match!

We hope you make plenty of happy memories together.

Best wishes
Erin
Dogs Trust 🐾

Beoordeeld met 5 van de 5 sterren

Great experience with Dogs Trust…

Really good experience with Dogs Trust Glasgow. Every member of staff was friendly and helpful. We were given lots of information, plus great aftercare.

25 september 2026
Review zonder uitnodiging
Logo Dogs Trust

Antwoord van Dogs Trust

Good morning Cheryl,

Thank you for taking the time to leave such a lovely review.

We’re so pleased to hear that you found our Glasgow team to be so helpful and that you had a positive adoption experience.

We work hard to go the extra mile for both our dogs and our adopters, making sure every dog is comfortable and every new owner feels supported, so it’s great to know that came through for you during your adoption of Moss.

Thank you for giving your new furry friend a wonderful forever home. It sounds like he's really landed on his paws. We’re always here if you need any support.

Kind regards
Erin
Dogs Trust 🐾

Beoordeeld met 5 van de 5 sterren

Everything about it was brilliant

Everything about it was brilliant. Every staff member is so helpful, amd genuinely wants to spend time with you to make the searching and adoption process as easy as possible. You can tell that everyone genuinely cares for the dogs, and really loves their jobs

25 september 2026
Review zonder uitnodiging
Logo Dogs Trust

Antwoord van Dogs Trust

Good morning Jay,

Thank you for your kind review.

Our team go the extra mile to ensure that our rehoming centres feel warm, welcoming, and that everyone visiting feels supported throughout the process, so it’s lovely to know that this came across during your experience.

Thank you again for getting in touch!

Best wishes
Erin
Dogs Trust 🐾

Beoordeeld met 5 van de 5 sterren

Superb facility

Superb facility, staff and amazing aftercare support

27 september 2026
Review zonder uitnodiging
Logo Dogs Trust

Antwoord van Dogs Trust

Good afternoon John,

Thank you for leaving us your lovely review.

We are so pleased to read that you had a positive experience when rehoming from us and will pass this on to the team.

Kind regards
Harley
Dogs Trust

Beoordeeld met 5 van de 5 sterren

Adoption of Harley from Dog's Trust…

Adoption of Harley from Dog's Trust DUNDEE

No Kennels in Dundee - Dogs are accommodated in Foster Homes

The entire process of adopting Harley from the initial application to her actual day of rehoming with us was meticulous, sensitive and well coordinated.

The staff members who dealt with us were initially Izzy, who was most helpful in giving us detailed information about Harley and highlighting any areas of difficulty e.g. separation anxiety.

Izzy gave us an overview of the whole adoption procedure so that we knew what to expect throughout. A Group What's App was set up between ourselves and the Dogs Trust staff we were dealing with - Izzy and then Alistair, Fostering Coordinator.

A meeting time was arranged for us to meet Harley in a park with her Foster Parent. Alistair introduced us and we discussed Harley's personality, behavior, home background and future needs. This also included medical history.

This meeting was very well coordinated by Alistair and was handled in a very friendly and courteous manner.
It was really lovely to meet Harley, walk her on the lead and to be able to ask her Foster Parent relevant questions.

We took to Harley immediately and she to us!
The Information requested previous to this meeting meant that Alistair had already matched Harley to us on paper e.g. ability to provide a suitable environment, recently retired and experienced dog owners.

We were overjoyed to be luckily offered Harley for adoption by Alistair and confirmed this to him with much pleasure.

Harley was vet checked prior to Alistair bringing Harley to us a few days later.
Alistair helped settle Harley in with us and gave us a very detailed, informative and comprehensive Rehoming Plan. This was invaluable and Alistair answered all our questions with great knowledge.
We were given relevant details of The Dogs Trust Support Network should we need advice or had any concerns.

We are writing this 4 days after having Harley and have already been contacted by Liam (in Manchester) to complete a survey and check how Harley was settling in.

Harley is settling in brilliantly and seems very happy. It was really useful to have 'My Foster Life' information from her lovely Foster Carers', plus a supply of her current food, and harness and lead.

We are delighted to have been matched so well to Harley and she to us and look forward to many happy years with her in her 'Forever Home'.

Thank you so much to The Dogs Trust for their wonderful work.

We send many thanks to Alistair and Izzy for their caring and exemplary work in making this adoption possible and so seamless.

With our great appreciation
Catherine and Richard

22 september 2026
Review zonder uitnodiging
Logo Dogs Trust

Antwoord van Dogs Trust

Good afternoon Catherine & Richard,

Thank you so much for taking the time to leave us such a pawsome and wonderful review.

We are so pleased to hear that Harley is settling in well with you and you were given so much information by the team before you took her home.

We have no doubt you will all make lots of amazing memories together.

Kind regards
Holly
Dogs Trust

Beoordeeld met 5 van de 5 sterren

Super friendly and helpful with great…

Super friendly and helpful with great post adoption support.

26 september 2026
Review zonder uitnodiging
Logo Dogs Trust

Antwoord van Dogs Trust

Good afternoon Chris,

Thank you for leaving us your lovely review.

If you do need anything further support at all please do not hesitate to let us know.

Kind regards
Erin
Dogs Trust

Beoordeeld met 1 van de 5 sterren

Gave me a dog with separation anxiety

Gave me a dog with separation anxiety. I’ve got in touch to take her back there. No response. Disgusting

27 juli 2026
Review zonder uitnodiging
Logo Dogs Trust

Antwoord van Dogs Trust

Good afternoon Bec,

We are so sorry to read of your experience.

To make sure we find the right contact for you and can chase this up with the rehoming centre could you kindly email your details and the details of your dog to letusknow@dogstrust.org.uk

Once received we will follow this up as soon as possible.

Kind regards
Ben
Dogs Trust

Beoordeeld met 5 van de 5 sterren

Always happy the the service at the…

Always happy the the service at the Evesham branch this is now my second dog from there

23 september 2026
Review zonder uitnodiging
Logo Dogs Trust

Antwoord van Dogs Trust

Good afternoon Lee,

Thank you for taking the time to leave us your review.

We are so pleased to hear you have adopted your second dog from us, and we hope he makes lots of happy memories living with you which are sure he will.

Kind regards
Harley
Dogs Trust

Beoordeeld met 5 van de 5 sterren

Great Charity

Very helpful, knowledgeable staff. Very caring about the dogs. Kind people. Made the adoption process very easy. Was given loads of support. A great charity, would highly recommend rehoming from them.

21 september 2026
Review zonder uitnodiging
Logo Dogs Trust

Antwoord van Dogs Trust

Good afternoon,

Thank you for leaving us such a positive review.

We will always strive to support our adopters and dogs after they have found their forever homes, so if you need anything in the future please do get in touch.

Kind regards
Holly
Dogs Trust

Beoordeeld met 1 van de 5 sterren

Well what can I say this organisation…

Well what can I say this organisation claims that they are I dire straits looking for people to adopt pets.
My story started when I saw a dog that we as a retired couple would like to adopt from the Loughborough branch.
We applied and todate we have had no communications from them.Tried to phone and no luck.
If they are so desperate to have dogs adopted surely they will make an effort to contact people. By the way the dog that we lo9ked at is marked as underdog and this morning I checked again and according to the website the dog is still marked as underdog and is still available, so what now??.

25 september 2026
Review zonder uitnodiging
Logo Dogs Trust

Antwoord van Dogs Trust

Good afternoon Gerrit,

Thank you for taking the time to leave us your feedback and we are sorry you are yet to have a response.

We can see we received your application to adopt on Tuesday 22 September 2026. Your application is currently sat in "New" status and our team at Loughborough are working there way through just over 1,000 open applications.

We can understand that it is disappointing to not hear back sooner however the team are working as hard as possible to review each application against the dogs in the centre to find suitable matches for the dogs in our care.

The team will only be in touch if they do feel you are a match for the dog you have added as a favourite, and if you are not they will continue to search for a suitable match for you.

Thank you for expressing an interested in adopting from Dogs Trust, and we hope the team will be in touch soon.

Kind regards
Ben
Dogs Trust

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