Dogs Trust Reviews 

4.070
•
TrustScore 5 uit 5

4,8

We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie

Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie

Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

What an absolutely amazing team Dogs trust have at the Merseyside adoption centre. The help and support that we received from day one of our decision to adopt a dog from dogs trust was truly amaz... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

We’ve had such a positive experience with Dogs Trust from start to finish. Everyone was friendly and welcoming, and it was clear how much the team genuinely cares about the dogs. Biz, our Dogs... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Lovely kennels, dogs well looked after by caring Staff. Procedure of adoption was thorough as you would expect. Everyone we had contact during the adoption process were excellent and helpful. They... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Excellent, friendly and kind service from start to finish. Rex is already part of our family and can not thank you enough, particularly Ben who visited our home and handed over the care of Rex in a pr... Toon meer

Bedrijfsgegevens

Geschreven door het bedrijf

Hi, we're the dog charity! Our love for dogs means we want the very best for all of them, always. So whether it’s caring for them, lending their owner a helping hand, or finding them a loving family, we’re here whenever and wherever they need us most, around the corner and around the world, because we believe ‘a dog is for life’.


Contactgegevens

4,8

Uitstekend

TrustScore 5 uit 5

4K reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Geen recente geschiedenis van het vragen naar reviews

Dit bedrijf heeft hun klanten niet recentelijk uitgenodigd, dus reviews zijn mogelijk niet representatief

Heeft 100% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 24 uur

Zo gebruikt dit bedrijf Trustpilot

Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.

4,8

Alle reviews

(4.070)

1.076 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 5 van de 5 sterren

Great Charity

Very helpful, knowledgeable staff. Very caring about the dogs. Kind people. Made the adoption process very easy. Was given loads of support. A great charity, would highly recommend rehoming from them.

21 september 2026
Review zonder uitnodiging
Logo Dogs Trust

Antwoord van Dogs Trust

Good afternoon,

Thank you for leaving us such a positive review.

We will always strive to support our adopters and dogs after they have found their forever homes, so if you need anything in the future please do get in touch.

Kind regards
Holly
Dogs Trust

Beoordeeld met 1 van de 5 sterren

Well what can I say this organisation…

Well what can I say this organisation claims that they are I dire straits looking for people to adopt pets.
My story started when I saw a dog that we as a retired couple would like to adopt from the Loughborough branch.
We applied and todate we have had no communications from them.Tried to phone and no luck.
If they are so desperate to have dogs adopted surely they will make an effort to contact people. By the way the dog that we lo9ked at is marked as underdog and this morning I checked again and according to the website the dog is still marked as underdog and is still available, so what now??.

25 september 2026
Review zonder uitnodiging
Logo Dogs Trust

Antwoord van Dogs Trust

Good afternoon Gerrit,

Thank you for taking the time to leave us your feedback and we are sorry you are yet to have a response.

We can see we received your application to adopt on Tuesday 22 September 2026. Your application is currently sat in "New" status and our team at Loughborough are working there way through just over 1,000 open applications.

We can understand that it is disappointing to not hear back sooner however the team are working as hard as possible to review each application against the dogs in the centre to find suitable matches for the dogs in our care.

The team will only be in touch if they do feel you are a match for the dog you have added as a favourite, and if you are not they will continue to search for a suitable match for you.

Thank you for expressing an interested in adopting from Dogs Trust, and we hope the team will be in touch soon.

Kind regards
Ben
Dogs Trust

Beoordeeld met 5 van de 5 sterren

We rescued Bullseye from Harefield

We rescued Bullseye from Harefield. The staff were amazing and so helpful. We met him a few times before we took him home but the aftercare was also amazing. We have also booked him on their training courses. I would rescue from the digs trust again and recommend them to all.

12 september 2026
Review zonder uitnodiging
Logo Dogs Trust

Antwoord van Dogs Trust

Good morning Katie,

Thank you for your kind review!

It is lovely to hear that you found the team to be excellent and knowledgeable - our teams go the extra mile to ensure that everyone feels supported throughout the process, so it’s lovely to know that this was reflected in your experience.

Please don’t hesitate to reach out if you ever need any sup-pawt!

Best wishes
Holly
Dogs Trust 🐾

Beoordeeld met 5 van de 5 sterren

Post adoption support brilliant

The staff at Ilfracombe were lovely and supportive, and the ongoing offers of support have been second to none.

24 september 2026
Review zonder uitnodiging
Logo Dogs Trust

Antwoord van Dogs Trust

Good morning Anisah,

Thank you for your lovely review!

It's fantastic that you found your Post Adoption Support helpful. Our ultimate aim is to set our dogs up for success, and we understand the importance of staying in touch with our adopters to offer a helping paw whenever it may be needed.

We're always here to lend a helping paw if you need any further support!

Best wishes
Holly
Dogs Trust 🐾

Beoordeeld met 5 van de 5 sterren

Everybody was helpful and had the dogs…

Everybody was helpful and had the dogs well being at the centre of everything.19

21 september 2026
Review zonder uitnodiging
Logo Dogs Trust

Antwoord van Dogs Trust

Good morning Mr Chapman,

Thank you for taking the time to leave us a review.

We're pleased to hear that you've had a pawsitive experience adopting your new furry friend.

We pride ourselves on going above and beyond to make sure our dogs enjoy every second of their time with us, and that our adopters feel welcome and supported. It's fantastic that this shone through for you.

We're always here if you need a helping paw.

Kind regards
Erin
Dogs Trust

Beoordeeld met 5 van de 5 sterren

Fabulous experience from start to finish

Fabulous meet and greet arranged for us to see the bonded pair of dogs a few times. They answered all of our questions and the behaviourist went through past records. The handover was a very simple process and the dogs were the staffs priority and VIPS.

17 september 2026
Review zonder uitnodiging
Logo Dogs Trust

Antwoord van Dogs Trust

Good morning Kevin,

Thank you so much for your review! We always aim for a paw-sitive experience, so are pleased this stood out for you throughout your adoption journey.

We hope you and your pooch enjoy making many happy memories together! We're always here to lend a helping paw if you need any support.

Best wishes
Harley
Dogs Trust 🐾

Beoordeeld met 5 van de 5 sterren

Dogs Trust were really helpful when we…

Dogs Trust were really helpful when we were fostering and then went on to adopt our dog, they kept us informed ,gave us some good advice that worked ! and are always at the end of a phone if needed .We have such a good experience with them and are so grateful for our lovely dog that they matched us with so well .
Thank You .xxx

8 mei 2026
Review zonder uitnodiging
Logo Dogs Trust

Antwoord van Dogs Trust

Good afternoon Pauline,

Thank you so much for your lovely review. It is lovely that our Loughborough team were able to bring you and Astro together, it certainly sounds as though he's landed his paws on you as his special someone.

We hope you enjoy making many happy memories together. Please don’t hesitate to reach out if you ever need any sup-pawt!

Best wishes
Harley
Dogs Trust 🐾

Beoordeeld met 1 van de 5 sterren

Whats annoying is I am trying to sort…

Whats annoying is I am trying to sort out a behavioural problem with my new dog , However was outside they called I missed the call tried to call them back the behavioural bookings team in office hours and of course you can not even leave a message and cut you off what is the flipping point of having a phone line they won’t even answer .Gary further more the response is totally inept and has been read wrong it is the behavioural booking team that is impossible to reach so the reply was a total waste of time .

21 september 2026
Review zonder uitnodiging
Logo Dogs Trust

Antwoord van Dogs Trust

Good morning Gary,

Thank you for taking the time to share your review.

Sometimes our lines can be very busy with owners looking for support. If you are unable to get through vis phone, you can also email the team at: behaviourbookings@dogstrust.org.uk

Best wishes
Harley
Dogs Trust 🐾

Beoordeeld met 5 van de 5 sterren

Very friendly

Very friendly

21 september 2026
Review zonder uitnodiging
Logo Dogs Trust

Antwoord van Dogs Trust

Good morning,

Thank you so much for your lovely review. We hope you enjoy making many happy memories together. Please don’t hesitate to reach out if you ever need any sup-pawt!

Best wishes
Harley
Dogs Trust 🐾

Beoordeeld met 5 van de 5 sterren

experienced staff well versed on…

experienced staff well versed on introducing potential dogs for rehoming. able to give good advice

19 september 2026
Review zonder uitnodiging
Logo Dogs Trust

Antwoord van Dogs Trust

Good morning Kevin,

Thank you so much for your lovely review. We hope you enjoy making many happy memories together. Please don’t hesitate to reach out if you ever need any sup-pawt!

Best wishes
Harley
Dogs Trust 🐾

Beoordeeld met 5 van de 5 sterren

A beautiful cocker Spaniel

Clear guidance of what we would have todo and the trusts expectations. Lots of help throughout the process and once you get your dog home. We now have a beautiful cocker spaniel. Many thanks!

19 september 2026
Review zonder uitnodiging
Logo Dogs Trust

Antwoord van Dogs Trust

Good morning Heather,

Thank you so much for your lovely review. It is lovely that our Evesham team were able to bring you and Ginnie together, it certainly sounds as though she's landed her paws on you as her special someone.

Thank you for giving Ginnie a second chance at life! We hope you enjoy making many happy memories together.

Please don’t hesitate to reach out if you ever need any sup-pawt!

Best wishes
Harley
Dogs Trust 🐾

Beoordeeld met 5 van de 5 sterren

Very thorough information and support

Very thorough information and support given to me on finding the dog for me on before and after getting my dog.

19 september 2026
Review zonder uitnodiging
Logo Dogs Trust

Antwoord van Dogs Trust

Good morning,

Thank you so much for your lovely review. We hope you enjoy making many happy memories together. Please don’t hesitate to reach out if you ever need any sup-pawt!

Best wishes
Harley
Dogs Trust 🐾

Beoordeeld met 5 van de 5 sterren

I found my special Dog to grow out with

I recently found a rare breed dog that I’ve been looking to rescue for a little while now

There are some lovely special dogs that need rehoming if you’re looking for a specific breed please do not give up keep looking in rescue

Dogs Trust are doing a very good job the place was lovely and clean Staff lovely and friendly I highly recommend if you’re looking for a dog to contact your local centre

21 september 2026
Review zonder uitnodiging
Logo Dogs Trust

Antwoord van Dogs Trust

Good morning Jo,

Thank you so much for your lovely review. We hope you enjoy making many happy memories together. Please don’t hesitate to reach out if you ever need any sup-pawt!

Best wishes
Harley
Dogs Trust 🐾

Beoordeeld met 5 van de 5 sterren

Dog Re-Homing.

In the two visits to centre,met 5 different members of staff,all were very welcoming , polite, professional and helpful, would have no problem recommending this centre to anyone who,s looking to re-home a dog.

18 september 2026
Review zonder uitnodiging
Logo Dogs Trust

Antwoord van Dogs Trust

Good morning Stephen,

Thank you so much for your lovely review. It is lovely that our Shrewsbury team were able to bring you and Ollie together, it certainly sounds as though he's landed his paws on you as his special someone.

We hope you enjoy making many happy memories together.

Please don’t hesitate to reach out if you ever need any sup-pawt!

Best wishes
Harley
Dogs Trust 🐾

Beoordeeld met 5 van de 5 sterren

Our introduction to our proposed adoption.

Our introduction to our proposed adoption was well handled.
The staff gave us an excellent characterisation of our chosen dog. We were able to spend time walking through the wonderful grounds getting to know him.
The administration was thorough and all aspects of the adoption process were well explained.

18 september 2026
Review zonder uitnodiging
Logo Dogs Trust

Antwoord van Dogs Trust

Good morning Margaret,

Thank you so much for your lovely review. It is lovely that our Ilfracombe team were able to bring you and Badger together, it certainly sounds as though he's landed his paws on you as his special someone.

Thank you for giving Badger a second chance at life! We hope you enjoy making many happy memories together.

Please don’t hesitate to reach out if you ever need any sup-pawt!

Best wishes
Harley
Dogs Trust 🐾

Beoordeeld met 5 van de 5 sterren

Absolutely fantastic staff who…

Absolutely fantastic staff who recognised the dogs needs and also supported us through the process. They put our beautiful girl first the whole way and made us feel comfortable and confident to bring her home.

19 september 2026
Review zonder uitnodiging
Logo Dogs Trust

Antwoord van Dogs Trust

Good morning Jodie,

Thank you so much for your lovely review. It is lovely that our Manchester team were able to bring you and Lulu together, it certainly sounds as though she's landed her paws on you as her special someone.

Thank you for giving Lulu a second chance at life! We hope you enjoy making many happy memories together.

Please don’t hesitate to reach out if you ever need any sup-pawt!

Best wishes
Harley
Dogs Trust 🐾

Beoordeeld met 5 van de 5 sterren

This is our 2nd girl from Dogs Trust…

This is our 2nd girl from Dogs Trust Merseyside. Sadly we had to have our 1st girl euthanised September 17th 2025. I'll never forget Tia, such a lovely Staffie, and everyone at Dogs Trust Merseyside were so supportive when we applied for another female Staffie, and with the kindness, help and support shown again from Kim Rowlands, she helped me and my husband, this time with Ruby, it is now 4 months since I adopted this fabulous girl. She is 12 and a half years old, and acts like a puppy, full of energy, cuddles and licks. Our 1st girl Tia was special, and Ruby is every bit as special. She is an absolute treasure, I had a couple of phone calls to see how she was settling in, and after just an hour or two in her new home, Ruby had made everywhere her own. Thank you Dogs Trust Merseyside, Kim, and the Follow-up Team. You do an amazing job, and all of your dogs are so well cared for.

18 mei 2026
Review zonder uitnodiging
Logo Dogs Trust

Antwoord van Dogs Trust

Good morning Susan,

Thank you so much for your lovely review.

We are so sorry to hear of the loss of your beloved Tia, please accept our sincere condolences.

It is lovely that our Merseyside team were able to bring you and Ruby together, it certainly sounds as though she's landed her paws on you as her special someone.

Thank you for giving Ruby a second chance at life! We hope you enjoy making many happy memories together.

Please don’t hesitate to reach out if you ever need any sup-pawt!

Best wishes
Holly
Dogs Trust 🐾

Beoordeeld met 5 van de 5 sterren

I adopted a beautiful puppy from dogs…

I adopted a beautiful puppy from dogs trust after my dog was pts in May. As soon as a visited her at the Dogs Trust Leeds I fell in love with her straight away. You could tell she was looked after well. The place was clean and the staff were lovely and friendly. The adoption process was simple. I collected my puppy a week later. She came home with a goodie bag in it was a lead and collar, food, a voucher for when it’s time for her to be spayed. Also in the bag was information from the Dogs Trust regarding settling her in on her first night along with other helpful puppy tips along with contact information for aftercare/ behavioural advice etc.
I highly recommend adopting a dog from Dogs Trust 💯

11 augustus 2026
Review zonder uitnodiging
Logo Dogs Trust

Antwoord van Dogs Trust

Good morning Julie,

Thank you for such a lovely review!

Firstly, we are so sorry to hear of the loss of your beloved dog, please accept our sincerest condolences.

Our team go the extra mile to ensure that our rehoming centres feel warm, welcoming, and that everyone visiting feels supported throughout the process.

It is lovely to hear you have welcomed a lovely pup into your home, we hope you enjoy making many happy memories together.

Please don’t hesitate to reach out if you ever need any sup-pawt!

Best wishes
Holly
Dogs Trust 🐾

Beoordeeld met 5 van de 5 sterren

Dogs Trust adoption process

The service we received from the Dogs Trust was excellent all staff members were so helpful throughout the process and meets and answering any questions we had and aftercare service is great too. A very rigorous process, but essential to make sure both dog and new owner are right for each other. Would certainly recommend adopting from the Dogs Trust and supporting the great work they do.

20 september 2026
Review zonder uitnodiging
Logo Dogs Trust

Antwoord van Dogs Trust

Good morning Carolyn,

Thank you for your lovely review.

It’s great to hear that you had a great adoption experience. We understand the importance of being as transparent as possible to help set our dogs and their new paw-rents up for success, so it's wonderful that this shone through.

Please don’t hesitate to reach out if you ever need any sup-pawt!

Best wishes
Holly
Dogs Trust 🐾

Beoordeeld met 5 van de 5 sterren

So helpful!

1 september 2026
Review zonder uitnodiging
Logo Dogs Trust

Antwoord van Dogs Trust

Good morning Jon,

Thank you for your kind review.

Thank you so much for your review! We always aim for a paw-sitive experience, so are pleased this stood out for you throughout your visit.

Thank you again for getting in touch!

Best wishes
Holly
Dogs Trust 🐾

Dit is Trustpilot

Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.

Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.

Lees meer over Trustpilots reviewproces.

Hier vind je 8 tips voor het schrijven van een goede review.

Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.

Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.

Lees meer