Such a disappointment. We’ve ordered several times from here and EVERY time it was perfect. The meats were amazing, always tender never fatty or “ropey” but since they’ve been brought out oh lord they... Toon meer
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
We have just received our order, no problem with the delivery time but the box was soggy. We haven't tried the meat yet so cannot comment on the quality compared to the outstanding quality we have exp... Toon meer
I received my first order from Donald Russel today. Extremely happy with price and delivery. i took advantage of their deals i got 4x 320g entrecoute sirloins, 1.2 kg of dry cured sliced bacon and 1.2... Toon meer
For me, always an excellent company with good reasonably priced products but most definitely when on offer. Apart from one-off orders through the year, I always order my Christmas and New Year meals f... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
Based in Aberdeenshire, a region renowned for its high quality produce, Donald Russell is an award-winning fine food specialist and supplier to some of the world’s top restaurants. Enjoyed by customers all over the UK, their passion for great-tasting food has earned them the status of Royal Warrant holder for almost 50 years and 34 Great Taste awards, as judged by discerning Food Critics. Their extensive range includes grass-fed British beef and lamb, locally landed seafood, fully prepared meals and much more.
Contactgegevens
Harlaw Business Centre, AB51 4FR, Inverurie, Verenigd Koninkrijk
- 01467 629666
- info@donaldrussell.co.uk
- www.donaldrussell.com
Geen recente geschiedenis van het vragen naar reviews
Dit bedrijf heeft hun klanten niet recentelijk uitgenodigd, dus reviews zijn mogelijk niet representatief
Heeft 42% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 1 week
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
excellent products again fromdonald…
excellent products again fromdonald russell,
only let down by fedrxpress.informed delivery 08.10 to 12.10,did not arrive till 16.30,
No contact
Placed an order that was supposed to be delivered last Friday. No delivery, filled in contact form, emailed - no response. Been trying to call all week - held for ages then it said try later and cut off. Now can’t even hold it says try later. Have used FB messenger - just cannot get response. Yet still getting marketing emails! Completely frustrated

Antwoord van Donald Russell
All round excellence.
Excellent customer service. Superb products. Never been disappointed in anything. Competitive prices.
BEEN CALLING FOR 5 DAYS CAN NOT GET A…
BEEN CALLING FOR 5 DAYS CAN NOT GET A ANSWER ON THE PHONE .

Antwoord van Donald Russell
Good quality meat and fish delivered promptly
I find this company very reliable. They deliver on the date specified and the meat is very well packed in dry ice. The meat and fish are good quality.
Perfect and easy
The order and delivery process is easy and on the couple of very rare occasions that the products or delivery were not perfect the customer service team went out of their way to respond / resolve.
The slow cooked beef rib is the best I and my family have ever tasted and the diced beef and burgers, all types,are excellent.
I would highly recommend to anyone.
Delicious and great value
Easy to order, all goods of highest quality - meat, prepared meals or even prepared vegetables. Always delivered on the day chosen, and well packed. Forgot to mention the deserts - to die for - always a hit with family and friends. We love the Christmas boxes - takes all the stress out of cooking Christmas dinner and good value. Again easy to follow instructions makes life calm.
Excellent Chatauebriand
Very well packaged and excellent quality meat
Good beef and lamb, shame about pork and poultry.
I buy beef and lamb products from Donald Russell and they are excellent and good value. It's unfortunate, however, that they have ceased to offer free-range pork and poultry products, so I have to go elsewhere for these.
Beautiful fillet steaks
Beautiful fillet steaks and I use the beef rib trim in the slow cooker, which makes a lovely succulent stew
Fantastic service.
In all the years I have used Donald Russell I have only once had a problem which was immediately rectified and compensated. Their products, whether meats, fish, meals or sweets are of excellent quality. Not only have I bought for myself but have sent as gifts to England and France!
The food is amazing quality
The food is amazing quality, and a great price too. Love the click and collect facility. We got fillet steaks and lamb shanks. The steaks are wonderfully tender. Saving the lamb shanks to have at Christmas.
Very good, dependable butcher
I ordered meat regularly from D R before covid and wouldnt have gone anywhere else. Top quality, choice, price, delivery. This is my 3rd order since these days and i find some of the prices rather high for my budget. The quality is still very good but the delivery service rather slow...a week. Still worth it given the quality and variety on offer.
Tasty meat, delivered right on time
Delivered right on time, to the right place! Excellent meat, tender steak and tasty pork loin chops to be recommended to carnivores.
Excellent products.
For me, always an excellent company with good reasonably priced products but most definitely when on offer. Apart from one-off orders through the year, I always order my Christmas and New Year meals from them and we and my friends have never been disappointed with the quality of the food. Yes, one has to know how to cook or just improvise with what products one has, but with practice this makes very excellent meals !!! Thanks.
I have been buying from DR for many…
I have been buying from DR for many years and have always been impressed with the quality of the product , the ease of ordering and the reliability of service including delivery. The prices are higher than in the supermarket but the quality of the product is such that it feels value for money. I have just had the short rib of beef delivered again for a special meal this Sunday and I know it's going to be fantastic.
Good efficient service
Fast delivery. Excellent packaging. Good quality products
excellent meat great service
I love this company, the meat is excellent, no question. There are some items I wouldn't buy from anyone else. great service on the phone, staff are lovely and helpful. delivery is great too.
I have had the chateaubriande,the filet…
I have had the chateaubriande,the filet steak(which is fabulous) each piece is just the right size for 1 person and so tender it melts in your mouth!!. I have just placed an order for burgers,sausages and more steak 😋.Well packaged and well informed of delivery..Great service and my go to for all my meat in future…
Absolutely fabulous not only the food…
Absolutely fabulous not only the food but the customer care is great too!
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.







