We were treated with professionalism and courtesy by Paul who clearly knew his subject inside out and was able to provide advice and choice to help us decide on the right mattress for us. He was also... Toon meer
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Lees wat reviewers zeggen
Paul at Coypool store was brilliant. Amazing Knowledge of the products and answering any questions we had. Would have given 5 stars but when we purchased our bed we did not have any option for a deliv... Toon meer
Bought a new mattress from dreams after trying all the stores that are in the same vicinity. We went back to dreams and bought the one we liked from dreams. Callum spent alot of time talking us throug... Toon meer
Greeted with the offer of tea or coffee,l by one of her colleagues, very welcome after battling the traffic, Jane, with whom I had spoken the previous day, showed me the bed bases I'd identified as p... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
For nearly 40 years we’ve been helping the nation find a bed they love. Together with our wonderful Bed Factory in the West Midlands, over 2,000 Bed Experts at 208 stores nationwide, 11 delivery centres, plus our ‘Bedquarters’ team, we’ll make sure you have everything you need for a great night’s sleep.
Geschreven door het bedrijf
- We have developed a really useful Help Centre, which should answer all FAQs, and navigate you seamlessly to the information you need. Whether you want to amend your order, report an issue or find out what to expect on the day of delivery, the Help Centre is not just at your fingertips but is a fast and effective tool for progressing an existing order or making a new one. You can even change your delivery date or pay an outstanding balance via the Manage My Order tab. Please visit www.dreams.co.uk/help for all your help options.
- Further Information
- In the unlikely event that you can’t find the answer at the Help Centre, our Customer Services team is on hand to assist, Monday to Saturday, 9am to 5pm. Please visit www.dreams.co.uk/help. Advisors are working tirelessly to give you all the support and help you need. If on rare occasions your wait to speak with an advisor is slightly longer than normal, please bear with us, or try our Call Back or Web Chat options. You can also contact us via Twitter, Facebook and Instagram.
Contactgegevens
Unit 2 Coypool Retail Park, PL7 4FB, Plymouth, Verenigd Koninkrijk
- 01752874174
4,9
Uitstekend
367 reviews
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Paula - Coypool
Paula, at the Coypool Retail Park in Plymouth, did a great job helping us select and purchase a mattress.
Very knowledgeable and patient.
Many thanks for a great service.
Well done Dreams!
25 juli 2025
Review zonder uitnodiging
Dreams Plymouth - What a great store!
We recently purchased a new mattress from Dreams in Plymouth and they were excellent. The store had a wide selection of mattresses and Mominah, our customer service assistant, did a fantastic job of talking us through the new technologies and explaining all the options. Once we decided which mattress to go for, she arranged delivery and the collection of our old mattress and gave us a number of discounts to help reduce the cost. Her advice was great and we really appreciated her friendly, informative approach. One week later the mattress was delivered by 2 very professional delivery guys and they took the old mattress for recycling at the same time. Overall, we were very impressed with Dreams, they clearly have a very customer focused approach and the 100 night return guarantee means that if we don't get on with our new mattress, then they will replace it with another mattress of our choice! Well done Mominah and Dreams, great job! You made it easy for us and we love our new mattress.
26 juli 2025
The staff were not only skilled…
The staff were not only skilled professions by exceptionally caring.
26 juli 2025
Firstly
Firstly, there was no trouble exchanging my mattress, the company was very helpful, and explained the process of collecting and delivering the new mattress. Nothing was too much trouble for them. The men Jason and Josh who delivered my mattress was very friendly and helpful, and phoned me with the time they would be arriving.
Would recommend Dreams to anyone if the are looking for a bed x
19 juli 2025
Brilliant all round
Friendly staff and brilliant delivery people cannot fault them.. covers on shoes contacted to let me know what time .. all great ..Thanks very much
20 juli 2025
lovely double ottoman bed extremely…
lovely double ottoman bed extremely comfortable and spacious highly recommend
18 juli 2025
Really happy either way bed base
Really happy either way bed base. Quality & colour. The sales person was friendly and knowledgeable.
12 juli 2025
The lady was extremely helpful in…
The lady was extremely helpful in getting us everything we needed and then the ordering was simple and everything turned up on time and assembly only took the delivery guys 40mins. Was very impressive
4 juli 2025
Guest bedroom
Very comfortable mattress. Easy to put together the bedframe (ottoman). Delivery men very friendly.
27 juni 2025
Excellent
Excellent, knowledgeable staff. Not pushy which was great.
Would definitely recommend shopping at Dreams for your next matress.
15 juni 2025
Review zonder uitnodiging
love love my new bed best night sleep i…
love love my new bed best night sleep i have had for years the i have told all my friends about dreams
13 juni 2025
Excellent service from start to finish…
Excellent service from start to finish would definitely recommend dreams
14 juni 2025
flawless process
I had a fantastic experience with Dreams from start to finish. The entire process was seamless and stress-free. The staff in store were knowledgable, patient and really helped me find my perfect mattress suited to my needs. There was no pressure - just honest advice. The team arrived on time and handled everything with care. Would highly recommend.
24 mei 2025
1st class service from start to finish.
24 mei 2025
Paul the salesman in Plymouth was very…
Paul the salesman in Plymouth was very helpful,we tried lots of mattresses.He never rushed us ,answered all our questions , and made suggestions to help us
21 april 2025
What's not to like
What's not to like? Staff are approachable, polite and very helpful without being pushy. Their products speak for themselves, superior quality and reliable.
18 mei 2025
Exceptionally impressive store
Exceptionally impressive store, fantastic service by Razham-loan a very knowledgeable young man who knows what is what….
Fairly pricey but exceptional quality and out shone the other stores in Plymouth. We paid £149.00 for one pillow and our mattress was in the sale at £1400.00 so take your bank manager with you lol.
10 mei 2025
Review zonder uitnodiging
Very nice welcome from the staff…
Very nice welcome from the staff member, Good clear information about the variety of Mattresses available.
Friendly manner and courteous.
Would recommend visiting the store.
4 mei 2025
Review zonder uitnodiging
Grabbed a bargain at Dreams
Grabbed a bargain at Dreams, nice matttess and free delivery 1 week later. Delivery communication great and very friendly driver.
5 mei 2025
Mattress purchase
Great experience, made welcome and not pressured at all to purchase. Good choice of products and very helpful staff member.
We felt like valued customers on our first visit and were offered a hot drink whilst our order was sorted out
Quick delivery time was offered
2 mei 2025
Review zonder uitnodiging
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