Ordered from Ebac direct. Have an Ebac in my conservatory for the last 5 years and wanted one for my upstairs too. The website was easy to use and gave me all the information I needed about the produc... Toon meer
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Lees wat reviewers zeggen
Easy to order & quick delivery. Bought 4650e to replace our old (but still working) dehumidifier. Early days, but the smart feature seems to be working well. Machine turns on & off throughout the d... Toon meer
Bedrijf heeft geantwoord
I spent a lot of time looking at different dehumidifiers before settling on buying my Ebac model. Up to now it is proving very efficient in removing moisture in my bungalow. Bought the castors which... Toon meer
Bedrijf heeft geantwoord
Have had your dehumidifiers for many years now, am currently on no3 and they do exactly what they are designed for.The only issue i have is about the casing which isn't as robust as the others i have... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
We have one fundamental philosophy; understand our customers and engineer innovative products which meet their needs better than anyone else in the market. Our current chairman John Elliott founded Ebac in 1972. Starting as a one-man business, over the last five decades, Ebac has grown into an international manufacturer whose innovation has seen great success in the dehumidifier, water cooler, washing machine and heat pump markets.
Contactgegevens
Ebac Group, Ketton Way, Aycliffe Business Park, DL5 6SQ, Newton Aycliffe, Verenigd Koninkrijk
- 0345 805 0000
- customer.services@ebac.com
- www.ebac.com
4,7
Uitstekend
8K reviews
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Very impressed with this product
Very impressed with this product, the amount of of water is extracted from our house is amazing.
22 juni 2026
Antwoord van Ebac Ltd
We’re delighted to hear how impressed you are with your EBAC dehumidifier. It’s great to know that you’ve been amazed by the amount of moisture it has removed from your home.
Thank you for sharing your experience with us. We hope your dehumidifier continues to help create a more comfortable environment in your home.
Kind regards,
Natalie
Very easy to purchase from the website
Very easy to purchase from the website. Free next day delivery. I've only ever bought Ebac dehumidifiers because they are the best. What's not to like.
22 juni 2026
Antwoord van Ebac Ltd
Thank you for your fantastic feedback. We’re pleased to hear that you found our website easy to use and that your free next day delivery experience met your expectations.
It’s wonderful to know that you continue to choose EBAC dehumidifiers and consider them the best. We truly appreciate your loyalty and support, and we’re delighted to have you as a valued customer.
Kind regards,
Natalie
The reason we bought a washing machine…
The reason we bought a washing machine and dehumidifier from Ebac is that the products are British made. Sadly, this is a rarity.
The customer service is very good, too.
22 juni 2026
Antwoord van Ebac Ltd
Thank you for taking the time to leave such lovely feedback. We’re delighted to hear that our British manufacturing was an important factor in your decision to choose EBAC.
We’re also pleased that you’ve had a positive experience with our customer service team. We take great pride in supporting our customers and providing products and service that you can rely on.
Thank you for choosing EBAC.
Kind regards,
Natalie
Prompt delivery by capable team
Prompt delivery by capable team. 7 year warranty was instrumental in choosing Ebac over cheaper alternatives. Shows confidence in build quality.
21 juni 2026
Antwoord van Ebac Ltd
Thank you for sharing your feedback with us. We’re pleased to hear that you were happy with the prompt delivery and the service provided by our team.
we’re glad that our warranty gave you the confidence to choose EBAC. We’re proud of the quality and reliability of our products and are delighted to have you as a customer.
Kind regards,
Natalie
Great Product
Last November we purchased a 4000 series 18L which made a significant improvement in reducing the humidity, which, tends to be higher living in a coastal town. We decided to take advantage of your sale offer and replace our ageing 3000 series with the 4000 series 21L. A good decision given the weather change and higher humidity levels. Some days, both have needed emptying more than once. Discovered the 3000 had a leaky tank which will be replaced and the machine retained as back-up when required. Cannot recommend EBAC highly enough.
20 juni 2026
Antwoord van Ebac Ltd
We really appreciate you sharing your experience with us. It’s fantastic to hear how much of a difference your EBAC dehumidifiers have made in helping to manage the higher humidity levels in your coastal home.
We’re pleased that you chose to upgrade to the 4000 Series 21L and that it has continued to perform well, especially during periods of changing weather. It’s also great to hear that you’ll be keeping your 3000 Series as a reliable backup once the replacement tank is fitted.
Thank you for your kind recommendation and for choosing EBAC.
Kind regards,
Natalie
Does the job very well!
Really happy to have been able to use a discount to finally buy a dehumidifier. Does the job quietly and doesn’t heat up the room. It’s easy to set up and use, and easy to empty the tank. We live in woodland so the house is naturally quite damp and we’re down from 82% humidity to 65% in a week.
21 juni 2026
Antwoord van Ebac Ltd
Thank you for taking the time to share your experience with us. We’re delighted to hear that your dehumidifier is working so well for you and has helped reduce the humidity levels in your home. It’s great to know that you’ve found it quiet, easy to set up, and simple to use and maintain.
We appreciate your feedback and hope your dehumidifier continues to help keep your home more comfortable.
Kind regards,
Natalie
Ordered my second dehumidifier directly…
Ordered my second dehumidifier directly from Ebac. The delivery was prompt and they confirmed they’d automatically registered the warranty. In my old property they are great for controlling damp and are brilliant for drying clothes as well as being economical to run. Highly recommend.
20 juni 2026
Antwoord van Ebac Ltd
Thank you so much for your continued support and for choosing Ebac again for your second dehumidifier. We're delighted to hear that your order arrived promptly and that the automatic warranty registration gave you added peace of mind.
It's fantastic to know that your previous dehumidifier made such a difference in controlling damp, drying clothes efficiently, and keeping energy costs down. We really appreciate your recommendation and hope your new dehumidifier serves you just as well.
Kind regards,
Natalie
Antwoord van Ebac Ltd
Thank you for your brilliant 5-star review! We're so pleased to hear that you were happy with the quality of the product, the value for money, and the service you received.
We're especially grateful for your appreciation of our British-made products. Your support means a great deal to us.
Kind regards,
Natalie
From ordering the dehumidifier to the…
From ordering the dehumidifier to the quick delivery all went really smoothly would definitely recommend ordering from the Ebac website especially with the years guarantee you get for the product.
20 juni 2026
Antwoord van Ebac Ltd
Thank you for your wonderful review and recommendation. We're delighted to hear that everything went smoothly, from placing your order to receiving your dehumidifier so quickly.
It's great to know that our extended warranty gave you added confidence in your purchase. We really appreciate your support and hope you enjoy your new dehumidifier for many years to come.
Kind regards,
Natalie
Great price
Great price, great warranty, easy and efficient to use and delivered when stared.
19 juni 2026
Antwoord van Ebac Ltd
Thank you for your fantastic 5-star review! We're so pleased to hear that you found our products to be great value, appreciated the warranty, and found everything easy and efficient to use. It's also wonderful to know your order arrived as expected.
We really appreciate your support and hope you continue to enjoy your purchase.
Kind regards,
Natalie
Reordered our dehumidifiers filters x3
Reordered our dehumidifiers filters x3 and they arrived quickly and was very easy to do on their website I found. Dehumidifier still working well and no hesitation in giving them 5 stars for top quality British products Thx
19 juni 2026
Antwoord van Ebac Ltd
Thank you for taking the time to leave such a wonderful review. We're delighted to hear that reordering your replacement filters was quick and straightforward, and that your dehumidifier is still performing well.
It's fantastic to know you've had such a positive experience with both our website and our products. We really appreciate your continued support and your kind words about the quality of our British-made products.
Kind regards,
Natalie
Antwoord van Ebac Ltd
Thank you for your review. I have checked and can confirm that you were issued a refund for the difference.
Kind Regards,
Natalie
Quiet and simple to operate
Quiet and simple to operate. Costs very little to run. Very pleased.
16 juni 2026
Antwoord van Ebac Ltd
Thank you for your kind review,
We're delighted to hear you're very pleased with your Ebac product and that you've found it quiet, simple to operate, and economical to run. Thank you for sharing your experience.
Kind regards,
Natalie
Antwoord van Ebac Ltd
Thank you for leave your review.
We're delighted to hear you received first-class service and found the ordering process quick and easy. It's also great to know you're pleased with your product. Thank you for choosing Ebac and for sharing your experience.
Kind regards,
Natalie
First class service Great Machine.
15 juni 2026
Antwoord van Ebac Ltd
Thank you for taking the time to leave your review. We're delighted to hear you received first-class service and that you're so pleased with your machine. Your kind feedback means a great deal to us, and we hope you continue to enjoy your Ebac product.
Kind regards,
Natalie
Ebac dehumidifier proved itself reliable over 10 years
Bought another ebac dehumidifier after the last one ran 24hrs a day for 10 years. Even then I suspect the last one got broken rather than failed. Very quick, free delivery on the new one and hoping it lasts as well.
10 juni 2026
Antwoord van Ebac Ltd
Thank you for taking the time to leave your review. We're delighted to hear your previous Ebac dehumidifier gave you 10 years of reliable service, even running 24 hours a day. It's wonderful that you've chosen Ebac again, and we're pleased your new dehumidifier arrived quickly with our free delivery service. We hope it serves you just as well for many years to come.
Kind regards,
Natalie
Ebac 4000 series
Great product this is my second Ebac and I am very pleased with I didn't realise how much water could be in your house, it's amazing how it can remove so much so quickly very quiet in its operation very pleased oh and it's British made.
25 juni 2026
Review zonder uitnodiging
Antwoord van Ebac Ltd
Thank you for taking the time to leave your review.
We're delighted to hear you're so pleased with your second Ebac 4000 Series and that you've been impressed by how quickly it removes moisture from your home while running so quietly. It's also wonderful to know you appreciate that it's British made. Thank you for your continued support and for choosing Ebac again.
Kind regards,
Natalie
Antwoord van Ebac Ltd
Thank you for taking the time to leave your review.
We're delighted to hear you're very pleased with your product and the included warranty, and that your delivery arrived as scheduled. Your feedback is greatly appreciated, and we hope you continue to enjoy your Ebac product for many years to come.
Kind regards,
Natalie
Doesn't spin when washing towels.
Doesn't spin when washing towels.
Leaks from the bottom.
Makes a massive banging sound with a heavy load.
25 juni 2026
Review zonder uitnodiging
Antwoord van Ebac Ltd
Thank you for taking the time to leave your review.
We're sorry to hear you've experienced issues with your appliance, including the spinning performance, leaking, and the noise during heavier loads. This is certainly not the level of performance we expect from our products.
We'd like the opportunity to investigate this further and help resolve these issues for you. Please contact our Customer Support team with your appliance details so we can look into this as quickly as possible.
Kind regards,
Natalie
Good equipment
I like my dehumidifier, it's got a really well designed water collection bottle, never spills. Has run reliably all winter for a few years now, only needs an occasional filter change (which was the order prompting this review)
25 oktober 2025
Antwoord van Ebac Ltd
Thank you for sharing your experience with your Ebac dehumidifier. We're delighted to hear that you've found it reliable over the years and that the water collection bottle design has made it easy and convenient to use without any spills.
It's great to know that your dehumidifier has performed well throughout the winter months and that replacing the filter has helped keep it running at its best. We appreciate your continued support and are pleased that you're happy with your product.
Kind regards,
Natalie
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