Me and my partner went in for an electric wheelchair, as soon as we entered we were greeted by Sophia, she helped us pick out a suitable chair and let me test drive it. She also guided us through the... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
Shantel from Leicester Eden Mobility was an absolute darling. She really helped out my dad and talked him through each option thoroughly, made sure he understood and honestly couldn’t fault her, reall... Toon meer
Bedrijf heeft geantwoord
My partner is new to needing mobility support. Max at Skelmersdale was very helpful without being pushy or intimidating. He explained the difference types of products with the benefits. It helped us m... Toon meer
Bedrijf heeft geantwoord
We visited the shop in Oldham just enquiring for a 3rd party and Rachel was really helpful and informative. We couldn’t have been made more welcome. Not at all under any pressure and we came away... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
We are the largest independent mobility retailer with 47 retail stores throughout the UK. Shop online or visit one of our stores to see how we could help you today.
Contactgegevens
16 - 20 High Street East, DN15 6UH, Scunthorpe, Verenigd Koninkrijk
- 0800 652 8444
- www.eden-mobility.co.uk
4,8
Uitstekend
2K reviews
Heeft 94% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 1 week
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Sophia was excellent
Sophia was excellent, very friendly, very informative and very knowledgeable. Made us feel very comfortable with our choices
4 mei 2026
Review zonder uitnodiging
Sophia at the Derby store was great
Sophia at the Derby store was great, really friendly and helpful.
4 mei 2026
Review zonder uitnodiging
Me and my partner went in for an…
Me and my partner went in for an electric wheelchair, as soon as we entered we were greeted by Sophia, she helped us pick out a suitable chair and let me test drive it. She also guided us through the process of paying monthly and was polite and friendly throughout.
4 mei 2026
Review zonder uitnodiging
Antwoord van Eden Mobility
Me and my partner went in for an electric wheelchair, as soon as we entered we were greeted by Sophia, she helped us pick out a suitable chair and let me test drive it. She also guided us through the process of paying monthly and was polite and friendly throughout.
Warm regards,
Eden Mobility
Very nice and helpful young lady good…
Very nce and helpful young lady good knowledge on products.
4 mei 2026
Review zonder uitnodiging
Antwoord van Eden Mobility
Thank you for the positive feedback. We’re pleased to hear she was helpful and well‑informed.
Warm regards,
Eden Mobility
Buying a foldable wheelchair
My sister and I were looking for a wheelchair for our elderly father . Riley was extremely knowledgeable and helpful , providing us with excellent service .He was friendly but professional and we trusted his opinion .We purchased a wheelchair which perfectly meets our father’s needs .
2 mei 2026
Review zonder uitnodiging
Antwoord van Eden Mobility
Thank you so much for taking the time to share your experience. We’re delighted to hear that Riley was able to support you and your sister in finding the right wheelchair for your father. Providing knowledgeable, friendly, and trustworthy service is exactly what we aim for, and it’s wonderful to know the wheelchair is a perfect fit for his needs.
If there’s ever anything more we can do to help, please don’t hesitate to reach out.
Warm regards,
Eden Mobility
A lovely man called Ryan helped me
I was met with a lovely man called Ryan when I entered the store ,he was very patient and got to know exactly what I need showed me a few options and helped me see the best one for what I needed I went ahead with that choice that day I didn't need to go anywhere else ryan was very friendly very knowledgeable would definitely recommend this place for all mobility needs and will definitely be going back 😀
24 april 2026
Review zonder uitnodiging
Antwoord van Eden Mobility
Thank you so much for sharing your experience! We're delighted to hear that Ryan made such a positive impression. He always takes the time to understand each customer’s needs, and it’s wonderful to know his patience, knowledge, and friendly approach helped you find exactly what you were looking for.
We truly appreciate your recommendation and are glad you didn’t feel the need to look anywhere else. We look forward to welcoming you back whenever you need us again!
Warm regards,
Eden Mobility
Paul wilson was very friendly and…helpful
Paul wilson was very friendly and helpful to my mum
.It has made a lot of difference for her.Thank you
2 mei 2026
Review zonder uitnodiging
Antwoord van Eden Mobility
Thank you so much for your kind words. We're really pleased to hear that Paul was friendly and helpful to your mum — it means a lot to know it’s made such a difference for her. Your feedback is truly appreciated. Thank you again for taking the time to share it.
Warm regards,
Eden Mobility
Riley was extremely helpful
Riley was extremely helpful. He took time to understand exactly what we were looking for and then made great recommendations. He was extremely patient and took the time to ensure that my Mum was comfortable with all aspects of the electric wheelchair that we selected.
1 mei 2026
Review zonder uitnodiging
Antwoord van Eden Mobility
Thank you for sharing your experience. We’re delighted to hear how helpful Riley was. He took the time to understand exactly what you needed and made thoughtful recommendations, and it’s wonderful to know he ensured your mum felt completely comfortable with her new electric wheelchair. We truly appreciate your feedback.
Warm regards,
Eden Mobility
Value for money?
Booked a service for my mobility scooter, the guy came and checked it over, then said the motor was burnt out and I need a new one for £700. I declined and he charged me £80. My neighbour took the back cover off and found a loose wire, he tightened it up and the scooter now works fine. I really want to know what I got for my £80
29 april 2026
Review zonder uitnodiging
Antwoord van Eden Mobility
Thank you for your feedback , we have reached out to ask you to send us your contact details.
Warm regards,
Eden Mobility
I was served by Phoebe today she was…
I was served by Phoebe today she was kind and helpful, if you want a service second to none then ask for Phobe she is so caring.
1 mei 2026
Review zonder uitnodiging
Antwoord van Eden Mobility
Thank you for your lovely feedback. We’re so pleased to hear that Phoebe was kind and helpful during your visit. She always strives to offer a caring, second‑to‑none service, and it’s wonderful to know she made such a positive impression. Thank you for taking the time to share your experience.
Warm regards,
Eden Mobility
This is my first visit to your north…
This is my first visit to your north end branch where I was greeted by your colleague named Peter who if I said was very helpful that would be a massive understatement, Peter gave me advice , guidance and showed me exactly what I was looking for , he then booked my purchase with your Gosport branch because they had my choice of colour which I picked up the following day . #fantasticservice
21 april 2026
Review zonder uitnodiging
Antwoord van Eden Mobility
Thank you for sharing your experience. We’re delighted to hear that your first visit to our North End branch was such a positive one. Calling Peter “very helpful” being an understatement truly says it all — he always goes above and beyond to make sure customers get exactly what they need.
It’s great to know he was able to guide you, offer the right advice, and even arrange your purchase with our Gosport branch so you could collect your preferred colour the very next day.
We really appreciate your kind words. #fantasticservice indeed.
Warm regards,
Eden Mobility
My lovely experience with Eden Mobility.
Andrew in Stockport was really friendly, helpful and very knowledgeable about the items they sell . He rang a taxi and while I waited,he asked if I wanted a cuppa . When the taxi arrived , he carried my chair and helped the taxi driver put it in the boot . This guy is a real asset to Eden Mobility. It was a lovely experience being served by Andrew .
12 maart 2026
Review zonder uitnodiging
Antwoord van Eden Mobility
Thank you so much for sharing your experience. We’re delighted to hear how friendly, helpful, and knowledgeable Andrew was during your visit to our Stockport branch. It’s wonderful to know he took such great care of you — from offering a cuppa while you waited to arranging your taxi and even helping load your chair.
Andrew truly is an asset to Eden Mobility, and we’re thrilled that he made your visit such a positive one. Thank you for taking the time to leave such a lovely review.
Warm regards,
Eden Mobility
Couldn’t have asked for a better…
Couldn’t have asked for a better service from Michelle. She even lent me a wheelchair to get my uncle to the shop as he was struggling to walk from the car park. She did a full assessment and let him try out a couple of models before he settled on one. Altogether a very smooth, easy transaction at a difficult time. Thank you Michelle for all your help
30 april 2026
Review zonder uitnodiging
Antwoord van Eden Mobility
Thank you so much for taking the time to share this lovely review. We’re delighted to hear that Michelle was able to support you and your uncle during what must have been a challenging moment. Making things easier and more comfortable for our customers is exactly what we aim for, and it’s wonderful to know the wheelchair loan, assessment, and model trials helped you find the right fit.
We’ll be sure to pass your kind words on to Michelle — she’ll be thrilled to hear them.
Thank you again for choosing us.
Warm regards,
Eden Mobility
This is about Wendy at the Wakefield
This is about Wendy at the Wakefield Branch. I took my Mum into town today and after five years of Mum turning me down flat today she actually went into the store and looked at the power chair. Whilst she didn't buy today Wendy got Mum in the chair and demonstrated it with her. She got home and said to me "I think that might be worth looking at getting." It's taken me five years to get her to think about even looking at the chairs! Hooray! Thank you Wendy! Hopefully I can get you a sale for the chair and maybe for the stair lift too in the near future. Until then please keep your fingers crossed for me! lol
30 april 2026
Review zonder uitnodiging
Antwoord van Eden Mobility
Thank you so much for sharing this wonderful update. We’re delighted to hear that Wendy was able to make your mum feel comfortable and confident enough to try a power chair after all this time. Moments like that mean a lot, and it’s lovely to know the experience made such a positive impression.
We’ll make sure Wendy sees your kind words — she’ll be thrilled to hear that your mum is now considering her options. We’ll keep everything crossed for you, and whenever you’re both ready to take the next step, we’ll be here to help in any way we can.
Thank you again for taking the time to share this — it truly brightened our day.
Warm regards,
Eden Mobility
Max was a great help
My partner is new to needing mobility support. Max at Skelmersdale was very helpful without being pushy or intimidating. He explained the difference types of products with the benefits. It helped us make an informed choice. Thanks Max.
28 april 2026
Review zonder uitnodiging
Antwoord van Eden Mobility
Thank you for sharing this lovely review. We’re so pleased to hear that Max was able to support you and your partner during such an important first step. Adjusting to new mobility needs can feel overwhelming, and it’s great to know his clear explanations and friendly approach helped you make an informed choice without any pressure.
We’ll make sure Max sees your kind words — they’ll mean a lot to him.
Thank you again for taking the time to leave this feedback.
Warm regards,
Eden Mobility
Just like to thank Sarah in the Widnes…
Just like to thank Sarah in the Widnes store, really insightful and gave me so much to think about. I'll be back in soon thanks Sarah
27 april 2026
Review zonder uitnodiging
Antwoord van Eden Mobility
Thanks so much for your lovely feedback. We’re really glad to hear Sarah was able to help and give you plenty to think about. We’ll make sure your thanks are passed on. Looking forward to seeing you again soon.
Warm regards,
Eden Mobility
Georgina is amazing
Georgina was wonderful today. Went in with my mum who really needs a mobility scooter and wow she knew her stuff. She was so nice to my mum whos suffering a lot at the moment. Thanks a lot
28 april 2026
Review zonder uitnodiging
Antwoord van Eden Mobility
Thank you so much for sharing this. We’re really glad to hear that Georgina took such great care of your mum and made the experience a positive one. We’ll make sure your lovely feedback reaches her. Wishing your mum all the best, and we’re here whenever you need us.
Warm regards,
Eden Mobility
Lovely staff
Called in Eden today to enquire about a canopy for my scooter. Rachel dealt with me and she was really efficient, friendly and easy to chat with. I've also dealt with Lucy, who was a great help with picking my scooter. Thanks to these two ladies I'm getting to places in comfort.
28 april 2026
Review zonder uitnodiging
Antwoord van Eden Mobility
Thank you so much for sharing this. We’re really pleased to hear that Rachel was so efficient and easy to chat with, and that Lucy helped you find the right scooter. It’s great to know you’re now getting around in comfort. We’ll make sure both of them see your lovely feedback.
Warm regards,
Eden Mobility
My first time buying a mobility scooter…
My first time buying a mobility scooter always thought i would be judged i visited eden mobility Mansfield were paul was amazing listened to what I wanted never judged me was very helpful and knowledgeable of the scooter I settled on buying he rang later that day to say my scooter would be delivered on the Monday i received another call to say they was on way i can now say I have received my mobility scooter a massive THANKYOU to Paul of Eden mobility Mansfield for all your help
22 april 2026
Review zonder uitnodiging
Antwoord van Eden Mobility
Thank you so much for sharing your experience. We’re delighted to hear that your first time buying a mobility scooter felt comfortable and judgment‑free. Paul will be thrilled to know how much his support, knowledge, and care meant to you. We’re glad your scooter arrived smoothly and that you’re all set up. A massive thank you from all of us at Eden Mobility Mansfield — we truly appreciate you.
Warm regards,
Eden Mobility
Rachel was extremely helpful and was…
Rachel was extremely helpful and was extremely friendly. Would definitely recommend Eden
28 april 2026
Review zonder uitnodiging
Antwoord van Eden Mobility
Thank you so much, Rachel! I’m really glad you found the experience helpful and friendly. We truly appreciate your recommendation of Eden.
Warm regards,
Eden Mobility
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