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Eden Mobility Reviews 

2.936
TrustScore 5 uit 5

4,8

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Beoordeeld met 5 van de 5 sterren

Fantastic service every time. The manager lucie is so friendly, warm and welcoming and always makes you feel comfortable as soon as you walk into the shop. She really knows her job and nothing ever se... Toon meer

Beoordeeld met 5 van de 5 sterren

visited the Witham branch hull, greeted by Carl who was very friendly and helpful, explains all equipment we enquired about and costs. Returned to purchase items and Carl was very helpful again, deli... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Dean is an absolute credit to the company! Brought the Eden astrolite powerchair to my house to trial and was polite, punctual and courteous!! Answered all my questions and helped me pack up my old o... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Popped in today as I'd been messaging staff on Facebook about a powerchair I was interested in. Had a great visit with knowledgeable staff. Nick was good and chatty and my assistance dog was welcomed.... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Mobiliteitsmiddelen leverancier

Geschreven door het bedrijf

We are the largest independent mobility retailer with 49 retail stores throughout the UK. Shop online or visit one of our stores to see how we could help you today.


Contactgegevens


4,8

Uitstekend

TrustScore 5 uit 5

3K reviews

5 sterren
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3 sterren
2 sterren
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4,8

Alle reviews

(2.936)

1.479 reviews in de afgelopen 12 maanden

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Beoordeeld met 5 van de 5 sterren

Everything I asked was explained and…

Everything I asked was explained and dealt with very well by Shantel at Leicester store

4 september 2026
Review zonder uitnodiging
Logo Eden Mobility

Antwoord van Eden Mobility

Thank you so much for taking the time to leave us such a wonderful review. It truly means a lot to all of us here at Eden Mobility. We are delighted to hear about your positive experience, and your kind words give our team great encouragement to continue providing the best possible service. Thank you for choosing Eden Mobility, and we look forward to helping you again in the future.
Warm regards,
Eden Mobility

Beoordeeld met 5 van de 5 sterren

Went in to buy a automatic folding down…

Went in to buy a automatic folding down scooter from your Belle Vale Shop.
Keith yet again was very very helpful & nothing was to much trouble for him & the advice he gave me was excelent & very knoweledgeable,&any questions i was asking him he gave me a true answer,i will definaly come back to your shop in Belle Vale as iwish to purchase other mobility aids in the future.
YES i did buy my automatic Folding Down Mobile Scooter the Eden Smarti plus in Green.
Will you pls pass on these coments to Keith please we will see him in near future.
Thank You
Cath x

3 september 2026
Review zonder uitnodiging
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Antwoord van Eden Mobility

Thank you so much for taking the time to leave us such a wonderful review. It truly means a lot to all of us here at Eden Mobility. We are delighted to hear about your positive experience, and your kind words give our team great encouragement to continue providing the best possible service. Thank you for choosing Eden Mobility, and we look forward to helping you again in the future.
Warm regards,
Eden Mobility

Beoordeeld met 5 van de 5 sterren

Excellent service and super friendly

Excellent service and super friendly! Joe & Amo were brilliant!

3 september 2026
Review zonder uitnodiging
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Antwoord van Eden Mobility

Thank you so much for taking the time to leave us such a wonderful review. It truly means a lot to all of us here at Eden Mobility. We are delighted to hear about your positive experience, and your kind words give our team great encouragement to continue providing the best possible service. Thank you for choosing Eden Mobility, and we look forward to helping you again in the future.
Warm regards,
Eden Mobility

Beoordeeld met 1 van de 5 sterren

My father was thrown out of a mobility…

My father was thrown out of a mobility scooter sold to him by one of the employees from the scunthorpe branch of the Eden company. He only wanted to be able to have a few days out with his family and he was told the scooter was the right one for him not only was he badly hurt his confidence is shattered. After a mechanic was sent out by the firm to cut a long story short he said he should never have been sold this model Yet after complaining the head of Eden would take no action at all So before you think of getting anything at all for your loved ones please do not.

25 mei 2026
Review zonder uitnodiging
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Antwoord van Eden Mobility

Thank you for your review. We have reached out to ask for your contact details. Please would you be so kind to make contact with us.

Warm regards ,
Eden Mobility

Beoordeeld met 5 van de 5 sterren

Friendly and kind service as always

Friendly and kind service as always. Has time to chat, met new starter Jonathan having training at Oldham who was equally as welcoming.

1 september 2026
Review zonder uitnodiging
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Antwoord van Eden Mobility

Thank you so much for taking the time to leave us such a wonderful review. It truly means a lot to all of us here at Eden Mobility. We are delighted to hear about your positive experience, and your kind words give our team great encouragement to continue providing the best possible service. Thank you for choosing Eden Mobility, and we look forward to helping you again in the future.
Warm regards,
Eden Mobility

Beoordeeld met 5 van de 5 sterren

Had a great experience at Eden mobility…

Had a great experience at Eden mobility in bellevale Liverpool.
Keith made us feel comfortable and found the perfect mobility scooter for us. He was professional but approachable a credit to your company.
Would definitely go back.

2 september 2026
Review zonder uitnodiging
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Antwoord van Eden Mobility

Thank you so much for taking the time to leave us such a wonderful review. It truly means a lot to all of us here at Eden Mobility. We are delighted to hear about your positive experience, and your kind words give our team great encouragement to continue providing the best possible service. Thank you for choosing Eden Mobility, and we look forward to helping you again in the future.
Warm regards,
Eden Mobility

Beoordeeld met 5 van de 5 sterren

⭐⭐⭐⭐⭐ Outstanding service from Karen at…

⭐⭐⭐⭐⭐ Outstanding service from Karen at Eden Mobility Bootle
I would highly recommend Karen at Eden Mobility in Bootle. She was absolutely wonderful when helping my mum. From the moment we met her, she was patient, kind, informative and incredibly helpful.
Karen took the time to explain everything clearly, never made us feel rushed, and made sure my mum felt comfortable and understood throughout the whole process. Her friendly and caring approach made such a difference, especially when helping someone who can understandably feel a little overwhelmed by these decisions.
It’s not often you come across someone who genuinely goes above and beyond, but Karen really did. Eden Mobility are very lucky to have her, and we can’t thank her enough for all her help and kindness.
Thank you so much, Karen — you’re a credit to Eden Mobility! ❤️

2 september 2026
Review zonder uitnodiging
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Antwoord van Eden Mobility

Thank you so much for taking the time to leave us such a wonderful review. It truly means a lot to all of us here at Eden Mobility. We are delighted to hear about your positive experience, and your kind words give our team great encouragement to continue providing the best possible service. Thank you for choosing Eden Mobility, and we look forward to helping you again in the future.
Warm regards,
Eden Mobility

Beoordeeld met 5 van de 5 sterren

10 out of 10 service

Visited stockport to purchase a scooter. Spoken to Andrew who was very helpful, polite and made sure the scooter was right for me. Would highly recommend

2 september 2026
Review zonder uitnodiging
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Antwoord van Eden Mobility

Thank you so much for taking the time to leave us such a wonderful review. It truly means a lot to all of us here at Eden Mobility. We are delighted to hear about your positive experience, and your kind words give our team great encouragement to continue providing the best possible service. Thank you for choosing Eden Mobility, and we look forward to helping you again in the future.
Warm regards,
Eden Mobility

Beoordeeld met 5 van de 5 sterren

Wendy and Jill were absolutely fab

Wendy and Jill were absolutely fab. Very helpful could not have done more for us. Great service.

2 september 2026
Review zonder uitnodiging
Logo Eden Mobility

Antwoord van Eden Mobility

Thank you so much for taking the time to leave us such a wonderful review. It truly means a lot to all of us here at Eden Mobility. We are delighted to hear about your positive experience, and your kind words give our team great encouragement to continue providing the best possible service. Thank you for choosing Eden Mobility, and we look forward to helping you again in the future.
Warm regards,
Eden Mobility

Beoordeeld met 5 van de 5 sterren

Our nice experience this morning

I am a community support worker, I attended the shop this morning with a client. We were met with very friendly, helpful staff who went out of their way to make us feel welcome
( Lucie and Jonathan). We browsed around the shop, the staff advised us, gave us a mobility magazine for us to take away, we will definitely return and recommend to our other service users for future purchases.

2 september 2026
Review zonder uitnodiging
Logo Eden Mobility

Antwoord van Eden Mobility

Thank you so much for taking the time to leave us such a wonderful review. It truly means a lot to all of us here at Eden Mobility. We are delighted to hear about your positive experience, and your kind words give our team great encouragement to continue providing the best possible service. Thank you for choosing Eden Mobility, and we look forward to helping you again in the future.
Warm regards,
Eden Mobility

Beoordeeld met 5 van de 5 sterren

We were seen by Michelle who was…

We were seen by Michelle who was polite,demonstrated the Scooters excellently nothing too much trouble very professonal nothing but praise for her also the new assistant very pleasent and helpful.

1 september 2026
Review zonder uitnodiging
Logo Eden Mobility

Antwoord van Eden Mobility

Thank you so much for taking the time to leave us such a wonderful review. It truly means a lot to all of us here at Eden Mobility. We are delighted to hear about your positive experience, and your kind words give our team great encouragement to continue providing the best possible service. Thank you for choosing Eden Mobility, and we look forward to helping you again in the future.
Warm regards,
Eden Mobility

Beoordeeld met 1 van de 5 sterren

Shocking after care / repair service !

Shocking repair service !!

Fault reported with mobility scooter in May , took ages for engineer visit but then had to order a part . Called and another engineer attended as said previous man hasn’t ordered part as didn’t know . It’s now September and still not fixed . I have chased them periodically to be told waiting for parts and they would text / call me soon
But no call or engineer visit !!

Update 4 / 9 @ 1600 : Eden replied saying they had made contact and I have an appointment but unfortunately they have NOT contacted me by text, email or call despite having all my personal details .

1 september 2026
Review zonder uitnodiging
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Antwoord van Eden Mobility

Thank you for your review , I can confirm we have made contact with you and you have an appointment for us to assist.

Warm regards,
Eden Mobility

Beoordeeld met 5 van de 5 sterren

Excellent Mobility Store

Customer service was excellent, Max is personable and very helpful. His support and advice enabled me to purchase the right equipment. Max was professional and friendly making the purchase of an electric and self-propelled wheelchair easy.

1 september 2026
Review zonder uitnodiging
Logo Eden Mobility

Antwoord van Eden Mobility

Thank you so much for taking the time to leave us such a wonderful review. It truly means a lot to all of us here at Eden Mobility. We are delighted to hear about your positive experience, and your kind words give our team great encouragement to continue providing the best possible service. Thank you for choosing Eden Mobility, and we look forward to helping you again in the future.
Warm regards,
Eden Mobility

Beoordeeld met 4 van de 5 sterren

⭐️⭐️⭐️⭐️⭐️

⭐️⭐️⭐️⭐️⭐️

Went in and found a walking stick I liked. Shantel was helpful and kindly chopped a little off it to make it the right height for my Nan. Thank you 😊

1 september 2026
Review zonder uitnodiging
Logo Eden Mobility

Antwoord van Eden Mobility

Thank you so much for taking the time to leave us such a wonderful review. It truly means a lot to all of us here at Eden Mobility. We are delighted to hear about your positive experience, and your kind words give our team great encouragement to continue providing the best possible service. Thank you for choosing Eden Mobility, and we look forward to helping you again in the future.
Warm regards,
Eden Mobility

Beoordeeld met 5 van de 5 sterren

Took my mum to the Sheffield store…

Took my mum to the Sheffield store today to look at mobility scooters. Was greeted by Sam who was so amazingly helpful not only did she help my mum figure out that a electric wheelchair was a better option for her but helped her with all her finance paperwork. Couldn't have asked for better service

1 september 2026
Review zonder uitnodiging
Logo Eden Mobility

Antwoord van Eden Mobility

Thank you so much for taking the time to leave us such a wonderful review. It truly means a lot to all of us here at Eden Mobility. We are delighted to hear about your positive experience, and your kind words give our team great encouragement to continue providing the best possible service. Thank you for choosing Eden Mobility, and we look forward to helping you again in the future.
Warm regards,
Eden Mobility

Beoordeeld met 5 van de 5 sterren

Eden Mobility Telford 🖤

amazing services recommended to people who looking for mobility scooters or walking aids like sticks or frames helpful to choose the right item very clean in the building it deserves 5 stars on the door ⭐⭐⭐⭐⭐

31 augustus 2026
Review zonder uitnodiging
Logo Eden Mobility

Antwoord van Eden Mobility

Thank you so much for taking the time to leave us such a wonderful review. It truly means a lot to all of us here at Eden Mobility. We are delighted to hear about your positive experience, and your kind words give our team great encouragement to continue providing the best possible service. Thank you for choosing Eden Mobility, and we look forward to helping you again in the future.
Warm regards,
Eden Mobility

Beoordeeld met 5 van de 5 sterren

Service with a smile

This was the second time that we had popped into the shop, first time we spoke to a gentleman regarding the batteries for my mum‘s electric chair. He gave us some really good advice unfortunately it didn’t work so we popped back in and spoke to a lady called Carol. Carol was so helpful. She told us all about the batteries using her battery putting that into our chair and then realising that there was nothing wrong with our batteries she also shown my dad how to use the Chair as he totally forgotten how to use it. He was so happy that he actually rode out of the shop. Carol was so helpful, she genuinely wanted to help .Thank you Carol

24 augustus 2026
Review zonder uitnodiging
Logo Eden Mobility

Antwoord van Eden Mobility

Thank you so much for taking the time to leave us such a wonderful review. It truly means a lot to all of us here at Eden Mobility. We are delighted to hear about your positive experience, and your kind words give our team great encouragement to continue providing the best possible service. Thank you for choosing Eden Mobility, and we look forward to helping you again in the future.
Warm regards,
Eden Mobility

Beoordeeld met 5 van de 5 sterren

Took my mother in law to look at…

Took my mother in law to look at stairlifts and spoke to Paul,with great patience and knowledge he explained them to her and took into account her hearing and sight difficulties in advising her. Would definitely recommend.

21 augustus 2026
Review zonder uitnodiging
Logo Eden Mobility

Antwoord van Eden Mobility

Thank you so much for taking the time to leave us such a wonderful review. It truly means a lot to all of us here at Eden Mobility. We are delighted to hear about your positive experience, and your kind words give our team great encouragement to continue providing the best possible service. Thank you for choosing Eden Mobility, and we look forward to helping you again in the future.
Warm regards,
Eden Mobility

Beoordeeld met 5 van de 5 sterren

Whats not to like

Where do i start. Shopping with the wife as most men know is not the easiest thing to do. When spending a lot of money on a mobility scooter it was looking ....lets say...i would rather decorate than let her pick what she wanted .
Went into their Washington branch and was met with what i can only say were the two best people this company employs. Liz and Chloe are such fantastic people. Liz took the wife out for a test drive in a scooter, both came back in one piece as well.
Not once were they pushy or over powering (i hate been jumped on when i walk into a shop). They treated the wife with respect and rely made her feel at ease.
Yes the wife picked that scooter and its being delivered direct to the house.
How easy was that...Ladies thank you so much for making my weekend. You are a credit to your company.

28 augustus 2026
Review zonder uitnodiging
Logo Eden Mobility

Antwoord van Eden Mobility

Thank you so much for taking the time to leave us such a wonderful review. It truly means a lot to all of us here at Eden Mobility. We are delighted to hear about your positive experience, and your kind words give our team great encouragement to continue providing the best possible service. Thank you for choosing Eden Mobility, and we look forward to helping you again in the future.
Warm regards,
Eden Mobility

Beoordeeld met 5 van de 5 sterren

Me & my sister was looked after at Eden…

Me & my sister was looked after at Eden .mobility shop in Grimsby by Jamie & Megan. The service was excellent by both who were so lovely, helpful and informative. My sister brought a mobility scooter and was very happy with the care, time and attention spent in finding the right one at a great price. Would highly recommend.

29 augustus 2026
Review zonder uitnodiging
Logo Eden Mobility

Antwoord van Eden Mobility

Thank you so much for taking the time to leave us such a wonderful review. It truly means a lot to all of us here at Eden Mobility. We are delighted to hear about your positive experience, and your kind words give our team great encouragement to continue providing the best possible service. Thank you for choosing Eden Mobility, and we look forward to helping you again in the future.
Warm regards,
Eden Mobility

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